Tue.Oct 10, 2023

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Finding hidden cost savings by connecting BI, ops and maintenance software

eHotelier

It’s important that management look at how new data connections can help to reveal hidden opportunities to improve margins and give more breathing room for any necessary capex that ownership will have to commit to within the next few business cycles.

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Decoding Digital Barriers in Restaurant Loyalty Initiatives

Modern Restaurant Management

Running a restaurant isn't just about serving great meals. It's about consistently delivering top-notch quality, exceptional service, and an unforgettable experience. For franchise owners, maintaining uniform excellence across all outlets is key. This highlights the importance of efficient systems to monitor and uphold these standards. Moreover, as the hospitality sector becomes increasingly competitive, tapping into the nuanced aspects of customer behavior becomes necessary.

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California Is Banning Four Food Additives — But Don’t Worry, Your Skittles Are Safe

EATER

The California Food Safety Act bans red dye 3 and three other food additives found in common products such as Peeps and some red velvet cupcakes

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Is 6 the New 8?

Modern Restaurant Management

A blurring of work and personal schedules is among the factors driving a shift toward earlier dining times at fine dining restaurants, according to a new report from Placer.ai. Other factors include the continuing work-from-home trend and the increasing population of younger families in urban residential locations. The team analyzed dining trends by hour between June and August of this year and compared them to the same time framed in 2019 after Union Square Hospitality Group Founder Danny Ma

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Meet the Best New Bartenders of 2023

EATER

The Best New Bartenders of 2023: These 10 talented individuals represent the future of bartending and the drinks industry.

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More Trending

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Food Network Star and Bay Area Chef Michael Chiarello Dies at 61

EATER

Chiarello, who launched his career in Napa Valley, leaves behind a complicated legacy after being accused of sexual harassment in 2016

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How personalization in hotels improves guest experience

MEWS

To deliver memorable experiences, you must set yourself apart from other hotels by offering unique services tailored to each guest. Enter personalization in hospitality.

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Ayatana opens at Dusit Thani Kyoto

eHotelier

Dusit Thani Kyoto, a new luxury hotel managed by Dusit International, one of Thailand’s leading hotel and property development companies, officially celebrated its grand opening on 1 September unveiling Dusit’s unique brand of Thai-inspired gracious hospitality and a range of exciting dining and wellness experiences – including the hotel’s signature fine-dining restaurant, Ayatana.

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Four Ways Technology is Supercharging Hotel Staff Efficiency

Horizon Hospitality

The hotel industry is not known as an “early adopter” of cutting-edge technology. However, hospitality technology has been gaining speed lately, resulting in some futuristic hotel experiences. The latest surge of “smart hotels” has been fueled by AI and the Internet of Things (IoT), which is the digital connection of everyday items like room keys, TVs, fans, and even linens.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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International media explore Qingshan Village, discovering the blend of tradition and green concepts

eHotelier

During Hangzhou Asian Games, the Organizing Committee extended invitations to both domestic and international media to go to Qingshan Village. Beyond the adrenaline-pumping sports events, reporters had the opportunity to embark on cultural excursions, immersing themselves in the city's deep-rooted traditions.

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Inn of Naples Names New Manager: Island Hospitality Management

Industry Insights Lodging Magazine

WEST PALM BEACH, Florida—Officials of Island Hospitality Management announced that the company has assumed management of the 100-room Inn of Naples Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality. “We are thrilled to introduce this unique, independent hotel, a part of Tapestry Collection, as the newest addition to our portfolio of lifestyle hotels,” said Gregg Forde, president and COO, Island Hospitality Management.

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The Westin Atlanta Gwinnett hires Robert Benett as Executive Chef

eHotelier

The Westin Atlanta Gwinnett, a four-star full-service hotel scheduled to open in March 2024, has named accomplished culinary veteran Robert Benett as its new executive chef. With experience cooking in luxury hotels across the country and learning under the direction of celebrity chefs.

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Island Hospitality assumes management of Naples hotel

Hotel Business

Island Hospitality Management, a third-party management company for select-service and upscale, extended-stay hotels, has assumed management of the 100-room Inn of Naples, Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality, a select-service and extended-stay hotel investor. “We are thrilled to introduce this unique, independent hotel, a part of Tapestry Collection, as the newest addition to our portfolio of lifestyle hotels,” said Gregg Forde, president/COO, Island

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Georges Safi appointed Hotel Manager at Four Seasons Hotel Silicon Valley at East Palo Alto

eHotelier

Born in Lebanon to a family of professionals, Safi was encouraged by his parents to pursue a career in medicine, but he instead contemplated dentistry until a school job fair opened his eyes to the hotel industry. "There was a woman at the fair who worked for a big hotel group," reminisces Safi, "She had a sparkle in her eyes and a real passion for what she did.

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Data and the Future of Revenue Management

Revenue Hub

As hospitality technology continues to evolve and reach higher levels of sophistication Revenue Managers are leaving multitudes of daily decisions in the proficient hands of revenue management systems. This allows Revenue Managers more time to focus on overall strategy and other crucial tasks. NB: This is an article from Theresa Hajko of Spire Hospitality Subscribe to our weekly newsletter and stay up to date With a limited amount of human oversight various systems can forecast demand by segment

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Choice Hotels International to Report 2023 Third Quarter Results on November 7, 2023

eHotelier

Choice Hotels International, Inc. one of the world's largest lodging franchisors, will report its 2023 third quarter earnings results at approximately 6:30 a.m. EST on Tuesday, November 7, 2023. The company will also hold a conference call at 10 a.m. EST, during which Patrick Pacious, president and chief executive officer, and Scott Oaksmith, chief financial officer, Choice Hotels, will discuss the company's performance.

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Island Hospitality Management Assumes Management of 100-Room Inn of Naples, Tapestry Collection by Hilton

Hospitality Net

Officials of Island Hospitality Management, the premier third-party management company for select-service and upscale, extended-stay hotels, announced that the company has assumed management of the 100-room Inn of Naples Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality, a leading select service and extended stay hotel investor.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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IRIS unveils new guide to empower hoteliers to choose the ultimate digital ordering platform

eHotelier

IRIS today announces the launch of its latest eBook, ‘The Hotelier's Guide to Choosing a Digital F&B Ordering Platform’ to empower operators to boost revenue, streamline operations, and elevate the guest experience.

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How diversity became Shake Shack's key ingredient

Fast Casual

Shake Shack set big goals for diversity. At the Fast Casual Executive Summit, Idris Stover, director of diversity, equity inclusion and engagement, discussed how the restaurant made it work.

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North Yorkshire’s luxurious Rudding Park Spa Hotel improves operational transparency and efficiency suing Maestro All-In-One PMS

eHotelier

Rudding Park, a privately owned luxury spa and golf resort in Harrogate, North Yorkshire, England, has taken great strides to invest in technology and keep pace with new operational challenges. The resort offers 90 guestrooms and suites, a destination spa, two restaurants, a kitchen garden, a private cinema, two golf courses, and multiple meetings and events venues spread across 300 acres of landscaped gardens and woodlands.

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Maximize Sales: How a Data Audit Reveals Untapped Hotel Profits

Revenue Hub

Despite a global climate of economic uncertainty, corporate demand in the hospitality industry remains strong. NB: This is an article from Parclane Companies are returning to real-life events in a big way, and not just because they can: In-person gatherings are now a vital part of employee engagement and culture in a world where distributed and hybrid workforces have become the norm.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Hotel Communication Network bringing two-way guest communication technology to Europe

eHotelier

With increasing demand for two-way guest communications, Hotel Communication Network (HCN) is expanding globally. Developer of the widely popular, modern, multi-lingual Navigator 2.0 in-room tablet platform has recently opened a new sales office in London. Mark Brooks-Belcher will serve as VP of Sales for the UK and Europe region.

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From chatbot to top slot – effective use of AI in hospitality

PhocusWire

Hospitality needs to look past cost cutting to discover the ultimate value in artificial intelligence, bringing together dependable but inspiring service with optimized operations.

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HSMAI DC Panel will explore six need-to-know issues in hospitality

eHotelier

Today, the Washington, D.C., chapter of the Hospitality Sales and Marketing Association International invited hospitality professionals from throughout the metropolitan area to attend its annual Directors Roundtable & Conference on Oct. 18 at the Washington Marriott Capitol Hill.

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How to Elevate Hotel Revenue and Occupancy with Dynamic Pricing

Revenue Hub

In the ever-evolving landscape of the hospitality industry, innovation and education are the keys to success. NB: This is an article from BEONx , one of our Expert Partners When it comes to maximizing revenue and occupancy rates, dynamic pricing strategies have taken a quantum leap forward. This comprehensive guide not only demystifies dynamic pricing but also showcases innovative approaches to elevate your hotel’s performance.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.