eHotelier
OCTOBER 3, 2023
How to stay on top of your guest feedback - Insights - Insights Guest feedback holds the key to unlocking invaluable insights that can drive operational improvements and enhance guest satisfaction.
InnQuest
OCTOBER 3, 2023
The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. One area that often proves to be a challenge is the payment process. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.
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Modern Restaurant Management
OCTOBER 3, 2023
Ray Kroc, McDonald’s Founder/Fast Food Innovator, said it best, “Look after the customer and the business will take care of itself.” This business is all about people. You have to be able to adapt, evolve and ignite areas of the business with customers always being at the forefront of decisions being made. Engaging with customers on a local level is crucial for achieving long-term success, especially in a customer-driven competitive market.
EATER
OCTOBER 3, 2023
Buenos Aires' first Golden Age of cocktails still inspires the city's unique cocktail culture in its emphasis on bittersweet flavors.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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MEWS
OCTOBER 3, 2023
EV charging is a non-negotiable hotel feature for guests traveling in electric vehicles. As a hotel with electric car charging, you can stand out from the competition and monetize an additional service.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
MEWS
OCTOBER 3, 2023
There’s a lot of pressure to perform during summer. For most properties, it’s peak season, and hitting key occupancy and RevPAR targets can make or break your year – at least, that’s how it can feel.
eHotelier
OCTOBER 3, 2023
While there are many ways to experience Oahu, the heart and soul of the island is uncovered by the boots-on-the-ground insights, experiences and insider knowledge that only true neighborhood natives can provide. The antidote to ordinary Oahu itineraries, Romer Waikiki at the Ambassador opened its doors yesterday, October 1, following a full top-to-bottom, multi-million-dollar reimagination.
PhocusWire
OCTOBER 3, 2023
In a session at WiT Singapore, executives from the four companies discussed concerns such as privacy, hallucinations and bias in relation to generative AI.
eHotelier
OCTOBER 3, 2023
Camelback Resort, a year-round recreational destination nestled in the Pocono Mountains celebrating 60 years of skiing this year, has announced the addition of Charles Blier as its new vice president of facilities.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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Hospitality Net
OCTOBER 3, 2023
Accor and the German multi-brand hotel operator The Chocolate on the Pillow Group are expanding the Mercure portfolio in Switzerland. For the two partners, this is already the seventh joint project, with two more in the planning stages. With the opening and takeover of operations of the Mercure Zurich City scheduled for November 1, 2023, The Chocolate on the Pillow Group is also expanding into Switzerland for the first time.
eHotelier
OCTOBER 3, 2023
Mereté Hotel Management is pleased to announce the appointment of Tim Smith as the new Vice President of Operations and Jill Brewster as the new Regional Director of Sales. In these pivotal roles, Mr. Smith and Mrs. Brewster will support the continued growth and success of Mereté's portfolio.
EATER
OCTOBER 3, 2023
Beale Street. | Getty Images A historic soul food restaurant popular with civil rights icons and celebrities, ribs from a barbecue hall-of-famer, Elvis-themed cocktails at a sophisticated bar on the east side, and more of Memphis’s best meals To understand the food community in Memphis, it helps to start with a wider view of this entrepreneurial city.
eHotelier
OCTOBER 3, 2023
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, today announced a partnership with Mastercard’s Priceless Planet Coalition to turn guest spending into support of reforestation projects around the world. During the month of October, IHG will donate $2, the approximate cost of growing one tree, to Conservation International for their tree restoration work, for any transaction of $50 or more on a Mastercard card at select IHG-branded properties in the US*.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Revenue Hub
OCTOBER 3, 2023
ZHAW School of Management and Law, based in Winterthur, Switzerland, conducted a study of 37 hotels that implemented dynamic pricing in 2021 and 2022, evaluating the effectiveness and impact of the RoomPriceGenie revenue management system. The study analyzed data from many types and sizes of hotels, including independent and chain hotels, from different geographical locations and within various market segments.
eHotelier
OCTOBER 3, 2023
The Ritz-Carlton Yacht Collection marked a significant construction milestone with the successful float out of its next superyacht, Ilma, at Chantiers de l’Atlantique shipyard in Saint-Nazaire, France. This traditional maritime celebration brought together senior leadership and shipbuilders in anticipation of Ilma touching water for the first time, signifying the commencement of its next phase of construction in preparation for its maiden voyage in 2024.
Revenue Hub
OCTOBER 3, 2023
Visibility is the goal of any hotel. And providing visibility is the OTAs’ major value proposition. It sounds like a perfect match. NB: This is an article from mirai , one of our Expert Partners However, not everything that glitters is gold or, in other words, not all visibility boosters are effective and, not to mention efficient. The big trick (maybe lie?
eHotelier
OCTOBER 3, 2023
Professional Accounting Solutions (PAS), the preferred provider of back office and accounting solutions for the global hospitality industry and the leading provider of Infor SunSystems and Infor EPM services, announced it is sponsoring the educational session, “On the Horizon: A Deep Dive into the USALI 12th Edition,” at HFTP’s 2023 Annual Convention to be held October 18-20, 2023, at the JW Marriott Indianapolis Hotel in Indianapolis, Ind.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Revenue Hub
OCTOBER 3, 2023
Does this situation sound familiar? You walk into a meeting with the entire operational team and every department – from Finance to Sales to Revenue Management to Operations – has different figures that they’ve extracted from the system(s) they use for monitoring their progress; in some cases, the same source systems give each department different versions of the truth, in different reports.
Hospitality Net
OCTOBER 3, 2023
Heritage property on Bali’s East Coast marks IHG’s ninth property on the island.
Fast Casual
OCTOBER 3, 2023
Smoothie King CEO Wan Kim details how the brand is outpacing industry growth projections.
EHL Insights
OCTOBER 3, 2023
HIGHLIGHTS Implementing sustainability in service organizations is a complex puzzle, but it’s worth the effort as a key driver of global sustainability outcomes. External reporting of CSR information, internal management of CSR initiatives, and internal governance are key managerial anchors in this vast arena. Organizations and governments must prioritize sustainability and take these key steps today to meet global committments towards reductions in CO2 emissions.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Serviced Apartments
OCTOBER 3, 2023
US: Lodging consultancy The Highland Group in partnership with hotel data analytics company Kalibri Labs have released a report on extended-stay revenues in hotels. Extended-stay room revenues are generally higher in traditional hotels than in extended-stay hotels, sitting at around 21 per cent more. For the 12 month period ending June 2023, guest room revenue (for seven consecutive nights or longer) accounted for $8.97 billion at traditional hotels.
Hospitality Net
OCTOBER 3, 2023
A secluded hideaway located on an untouched island in the middle of Thailand’s Phang Nga Bay, Anantara Koh Yao Yai Resort & Villas is the latest addition to Anantara’s world-spanning archipelago of hotels and resorts. On the pristine Koh Yao Yai, couples and families will find a nature-ensconced sanctuary to rest, connect and play, with its unspoiled beaches, lush jungles, picturesque sunsets and amazing sea life.
Hotel Owner
OCTOBER 3, 2023
The Ainscow Hotel in Manchester has been purchased by an established UK property and leisure investment company off a guide price of £7.5m. The site features 87 ensuite guest bedrooms that are “generous in size” with an array of room configurations, from double rooms that measure approximately 29 square metres to larger executive doubles and suites that are arranged over two floors and measure up to 53 square metres.
Hospitality Net
OCTOBER 3, 2023
While there are many ways to experience Oahu, the heart and soul of the island is uncovered by the boots-on-the-ground insights, experiences and insider knowledge that only true neighborhood natives can provide. The antidote to ordinary Oahu itineraries, Romer Waikiki at the Ambassador opened its doors October 1 following a full top-to-bottom, multi-million-dollar reimagination.
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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.
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