Tue.Sep 17, 2024

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What is the difference between a hotel CRM for B2B and for B2C?

eHotelier

In an era of relationships and personalisation, a Customer Relationship Management system (CRM) has become the king. And especially for hospitality, this type of software is turning into a key element of every hotel’s tech stack.

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7 simple ways to keep your hospitality accounts secure

MEWS

How to keep your hospitality accounts secure The key to security is being proactive – don't wait until you have a potential breach to act. If you follow the advice in these seven tips, you'll go a long way to keeping your hospitality accounts secure.

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Digitalization drives a surge in productivity in the hospitality sector

eHotelier

Mews, the industry-leading hospitality cloud, has revealed that staff using its technology saved a collective of almost 5,000 hours (the equivalent of 7 months) in administrative time this summer.

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Best Online Travel Agencies for Your Hotel: Top OTAs List

Hotelogix

Running a hotel means finding ways to attract more guests. One of the best ways to do that is by listing your property on Online Travel Agencies (OTAs). These websites allow people to quickly book rooms at your hotel from anywhere in the world. However, not all OTAs are the same, and choosing the right one can make a big difference in your hotel's success.

Book 130
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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Lauren Eldridge announced as head of pastry at Paisano & Daughters

Hospitality Magazine

Paisano & Daughters have announced Lauren Eldridge as head of pastry for its four new Australia Street venues in Newtown. Brothers-in-law Joe Valore and Elvis Abrahanowicz founded Continental Deli Bar and Bistro in 2015, alongside Michael Nicolian. Soon after its opening, the bar and bistro became famed for its deli offering, bistro fare and canned goods spanning from seafood to cocktails including the Ameri-can-o, Mar-tinny, and the Can-hatten.

Training 130

More Trending

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Public Hospitality loses 5 Sydney venues

Hospitality Magazine

Sydney hospitality group Public is back in the spotlight after a tumultuous year, with the business losing control of five venues. Insolvency firm FTI Consulting is now managing Oxford House, The Norfolk Hotel, The Strand Hotel, the Camelia Grove Hotel, and The Exchange Hotel after credit investor Muzinich & Co pulled the pin on a refinancing deal, as reported by the AFR.

Magazine 130
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Omni Hotels & Resorts partners with Midland Downtown Renaissance, LP to develop a 135-room convention hotel

eHotelier

Omni Hotels & Resorts has signed a development agreement with Midland Downtown Renaissance, LP, a collaborative effort by leading Midland-based companies, foundations and investors, to develop and manage a highly anticipated 135-room luxury hotel in the heart of downtown Midland, Texas.

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Stone & Wood releases new details on $30 million brewery upgrade

Hospitality Magazine

Lion has unveiled designs for the new Stone & Wood tasting room at the Murwillumbah brewery, forming the centrepiece of a $30m upgrade for the Northern Rivers site. Since its opening in 2014, the Murwillumbah brewery has provided a home for the majority of the Stone & Wood’s beer production, with the upgrade designed to bring the community brewing philosophy of Stone & Wood to life.

Magazine 130
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Chef Vandeilson Santi appointed New Executive Chef at Rancho Santana

eHotelier

Rancho Santana, an expansive 2,700-acre resort and residential community along Nicaragua’s Emerald Coast, is delighted to unveil its culinary reimagination led by the newly appointed Chef Vandeilson Santi.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Leveraging the Ancestral Diet Trend to Upgrade Your Hotel Breakfast

Larry Mogelonsky

Like fashion, dieting has its trends that come and go. It used to be low-fat everything, while now many of us are all about low carb to blunt those insulin spikes. Full continental breakfasts are still a mainstay; just now their presence is padded by the likes of avocado toast, overnight oats or superfood smoothies. To those without a firm understanding of nutrition, it may seem a bit haphazard, but underneath every new menu unveiling is a hidden trail of scientific research suggesting a healthi

Marketing 130
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Mike Metcalf appointed President Of HQ Hotels By sbe

eHotelier

HQ Hotels & Residences, the newly launched lifestyle hospitality brand spearheaded by sbe Chairman & CEO, Sam Nazarian, has appointed Mike Metcalf as President of HQ Hotels.

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Maximizing F&B Revenue: Why Hotels Should Embrace RevPAG 

Modern Restaurant Management

For decades, the hotel industry has relied on Revenue Per Available Room (RevPAR) as its primary performance indicator. While RevPAR remains a valuable metric for room performance, it proves inadequate in capturing the comprehensive financial health of a hotel, particularly with respect to evaluating F&B operations. As hotels transition into multifaceted lifestyle destinations, with restaurants and bars often becoming attractions in their own right, a more comprehensive metric is required to

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Smith Hill Capital and Bain Capital announce $57 Million financing for embassy Suites by Hilton Nashville Airport

eHotelier

Smith Hill Capital, the fully integrated commercial real estate debt investment management business of the Procaccianti Companies, and Bain Capital’s Special Situations team (“Bain Capital”) today announced the firms’ joint venture originated a first mortgage financing for the Embassy Suites by Hilton Nashville Airport.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Sam Nazarian, Tony Robbins launch The Estate Hotels & Residences

Hotel Business

Lifestyle hospitality company sbe has revealed that Sam Nazarian, sbe chairman/CEO, has assembled a team of partners—entrepreneur Tony Robbins, musician and sbe partner Marc Anthony and international strategist Richard Attias— to build The Estate Hotels & Residences luxury platform. The Estate will feature a global network of luxury resorts and residential projects driven by a commitment to functional and preventive medicine through multi-modal diagnostics and vetted therapeutics powered by

Marketing 115
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Mentoring and networking: Building relationships for career development

eHotelier

Three key elements of mentoring and networking are professional development, building relationships and being intentional. Let us see how each of these work in practice and how they can be applied for your personal growth.

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Super 8 by Wyndham Releases INNOV8TE 2.0 Design Package

Lodging Magazine

PARSIPPANY, New Jersey—Super 8 by Wyndham owners can now adopt the INNOV8TE 2.0 design package. The next iteration of the INNOV8TE program, developed in collaboration with owners and design experts, combines upgrades with increased operational efficiency. Available across the United States and Canada, INNOV8TE 2.0 is a cost-effective upgrade that aims to elevate the hotel experience.

Magazine 111
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In Search of the Ultimate Whiskey Sour

EATER

We asked nine of America’s best bartenders to submit their finest recipe for the Whiskey Sour—then blind-tasted them all to find the best of the best.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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Hotel Equities and UIP Announce the Opening of The Quincy, Ascend Hotel Collection

Hospitality Net

Hotel Equities (HE) and Urban Investment Partners (UIP) proudly announce the opening of The Quincy, Ascend Hotel Collection, located in the heart of Washington, D.C. The Quincy is an upscale boutique hotel that seamlessly combines comfort, convenience, and style, making it an ideal choice for both business and leisure travelers alike. Located at 1823 L St.

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In Anahuac, the Alligator Capital of Texas, Gator Meat Is Big Business

EATER

At the height of core alligator season in Texas, this small town celebrates its gator overpopulation with deep-fried alligator on a stick and competitions for the longest gators

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Super 8 Unveils Next Generation Guestroom Design

Hospitality Net

Super 8 by Wyndham owners looking to revitalize their guestrooms can now adopt the cutting-edge INNOV8TE 2.0 design package. The next iteration of the INNOV8TE program, developed in collaboration with experienced owners and top design experts, combines sleek, stylish upgrades with increased operational efficiency. Available across the U.S. and Canada, INNOV8TE 2.0 is a cost-effective upgrade that elevates the hotel experience, starting at just $1,850 per key*.

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Actabl introduces Alice Housekeeping Refresh

Hotel Business

Actabl has launched Alice Housekeeping Refresh. Given the massive fluctuations in housekeeping staff availability over the past year, this latest update can be a tool for owners and operators and it changes the way hotels manage daily priorities and guest preferences, according to the company. Alice Housekeeping Refresh allows teams to automate routine processes and manage assignments, providing clear visibility into daily priorities and team progress.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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IHG debuts Holiday Inn & Suites in Pakistan

Hospitality Net

IHG® Hotels & Resorts, one of the world’s leading hotel companies, is expanding its footprint in Pakistan by signing a franchise agreement with MGC Developments to launch Holiday Inn & Suites Islamabad DHA II. Scheduled to open in August 2028, the 150-key hotel in Pakistan’s capital will join IHG’s portfolio of more than 1,000 operational Holiday Inn hotels globally.

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Sonesta enters deal for five Dominican Republic hotels

Hotel Management Network

Sonesta International Hotels has sealed a deal to establish five Sonesta ES Suites properties in the Dominican Republic. The post Sonesta enters deal for five Dominican Republic hotels appeared first on Hotel Management Network.

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SiteMinder Pioneers Mobile-First Intelligence, Partners with IDeaS to Make Dynamic Revenue Management Accessible to All Hotels

Hospitality Net

SiteMinder, the world’s leading hotel distribution and revenue platform, is heralding a new era of revenue management for hotels with the unveiling of ‘Dynamic Revenue Plus’, the only solution for hotels to both access live market intelligence and take immediate action on their bookable inventory, pricing and distribution strategy. Unlike revenue management systems that have traditionally been accessible to a limited number of hotels, the dual capability within Dynamic Revenue Plus means any hot

Pricing 97
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Research: 15.6% of travel tech leaders are female

Hotel Business

An analysis of CEOs of the top companies and most visible individuals in the B2B travel technology space has shown that only 15.6% of these are female. This research was carried out in July by B2B travel tech public relations agency Belvera Partners , basing the companies and individuals selected on its Belvera B2B Travel Tech Map as the universe for the study and using LinkedIn profiles to establish gender.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.