Mon.Dec 11, 2023

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Merivale to open Good Luck Restaurant Lounge in Sydney

Hospitality Magazine

Slated to open in Sydney in early 2024, Merivale has announced its latest venue Good Luck Restaurant Lounge. The venue will be located in the basement of the historic Burns Philip & Co building on Sydney CBD’s Bridge Street which Merivale CEO Justin Hemmes purchased during the pandemic. Good Luck Restaurant Lounge will send a nod to Merivale Executive Chef Mike Eggert’s Good Luck Pinbone pop-up that he operated in 2017 prior to joining Merivale.

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Tips to maximise hotel revenue in 2024

eHotelier

Tips to maximise hotel revenue in 2024 - Insights Effectively plan and reach your business goals for 2024 with these smart revenue management and distribution tips.

Pricing 189
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The Best Store-Bought Eggnogs

EATER

The best store-bought eggnog to try this holiday season, for drinking on their own or spiking with bourbon, rum or Cognac.

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Sydney Opera House’s The Harbour returns for the summer

Hospitality Magazine

The popular fish and chip eatery is set to return to the Opera House’s Northern Boardwalk from 9 January for a four-week summer series. The Opera House has joined forces with Trippas White Group and its Executive Chef Lee Thompson for The Harbour’s 2024 summer series. Guests can expect Aussie summer classics such as prawn cocktails, fish burgers, potato scallops, seafood baskets, and fish and chips.

Magazine 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How to Tell If Your Hotel Staff Training Program is Working

Horizon Hospitality

Whether you are trying to maintain a high level of service or turn around a poor bottom line, hotel employee training is crucial to running a successful property. Effective hotel staff training programs can increase profitability, help with talent acquisition, and improve employee engagement. Here are four metrics to assess whether your hotel’s training program is working: Guest Satisfaction Scores Guest satisfaction is a direct reflection of most hospitality service training.

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Go Magnum or Go Home

EATER

Expert advice for buying bigger bottles this party season If you’re having friends over for a holiday party, instead of buying a few normal bottles of wine, dream big and go for a magnum. Nothing kicks a party into high gear like pulling a monster Champagne bottle out of the fridge, popping the cork, and letting the crowd go wild. It’s drinks and a photo opportunity in one oversized package.

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Soul Dining moves from Surry Hills to Sydney’s CBD

Hospitality Magazine

One-hat Korean fine diner Soul Dining has moved from its home on Devonshire Street in Surry Hills to a brand-new space in the heart of Sydney’s CBD. The restaurant was one of the first high-end Korean eateries to open in the city back in 2019, with husband and wife team Illa Kim and Chef Daero Lee spearheading a concept that introduced traditional Korean techniques and ingredients to the dining public.

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Accor to open the first Pullman in Croatia, upper upscale hotel in the booming business hub of Zagreb

Hospitality Net

Accor continues its dynamic growth in Croatia. The global leader in hospitality, in cooperation with MPPD as the management partner, will introduce one of its premium brands to the country’s capital. Pullman Zagreb is set to welcome its first guests in Q3 of 2024.The brand-new Pullman hotel will bolster the attractiveness of the City Island development area as a major business hub of the booming Novi Zagreb district of the country’s capital.

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Former Queensland Pizza Hut operator cops $28,021 penalty

Hospitality Magazine

The Fair Work Ombudsman has secured a $28,021 penalty in court against former Pizza Hut franchisee IFITS Food Co Pty Ltd. IFITS Food Co Pty Ltd operated an outlet in south-east Queensland until the company ceased operations in late 2021. The penalty came after IFITS Food Co Pty Ltd failed to comply with Compliance Notices issued to them in February and April 2022 to calculate and back-pay entitlements to two workers.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Bahrain Harbour Embraces the Return of the Kempinski Hotel and Residences to Bahrain

Hospitality Net

Kempinski Hotels is returning to the Kingdom of Bahrain with a landmark hotel and residences in a striking new development in Bahrain Harbour. Europe’s oldest luxury hotel company has inked a deal with Infracorp, which currently has more than US $3 billion in assets under management.

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Maximize Saturday Night (Infographic)

Modern Restaurant Management

Saturdays represent more than 25 percent of weekly sales., according to a new OnPrem Insights report by Union that provides insights on the make-it-or-break-it night of the week to help operators maximize drink sales from happy hour through the early hours of the morning. Key takeaways include: Happy Hour (4 to 7 p.m.) – Based on Union’s data the happy hour daypart shows the highest average total spent per guest, and evening guests who start ordering by 6 p.m. stay the longest and le

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Responding to Hotel Reviews: Everything You Need to Know (2024)

Revenue Hub

As a hotelier, do you find yourself wondering why you should even bother responding to guest feedback? After all, you’re busy attending to the guests that are currently on your property and don’t have time to give attention to guests that have already left. However, what about future guests? Certainly, you want to prevent any obstacles from getting in the way of travelers booking a stay at your hotel.

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Preparing for the Unknown: Restaurant Crisis Management Made Easy

Modern Restaurant Management

The restaurant industry has confronted substantial challenges in recent years, primarily due to the global pandemic's initial impact. This crisis brought about labor shortages, disruptions in the supply chain, and inflation, all of which placed significant financial burdens on most restaurant owners. Nevertheless, amid these hardships, restaurant owners and operators exhibited remarkable resilience by rapidly adapting and innovating to not only salvage their business but also protect their r

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Shift from Room-Centric to Guest-Centric Revenue Management

Revenue Hub

In the hotel revenue management field, a significant change is underway. The primary focus is increasing total revenue, as traditional strategies focusing on room and space optimization have reached their limits. It is necessary to shift towards guest-centric strategies catering to guests’ nuanced needs and preferences. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date This shift is revenue-driven and aims to enhance guest satisfaction, stre

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Maine Course Hospitality breaks ground on VT TownePlace Suites

Hotel Business

Hotel management company Maine Course Hospitality Group has broken ground on the TownePlace Suites by Marriott in Williston, VT, a submarket of the greater Burlington area. This venture is a result of a collaborative effort between Maine Course Hospitality and Redstone VT Property Management , the property’s owner and developer. The TownePlace Suites will be located in Finney Crossing. a joint venture between Snyder Homes and Rieley Properties that is a 100-acre master-planned development

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Strategies to Boost Revenue with Corporate Meetings and Events

Revenue Hub

Whether your hotel currently does corporate meetings and events or wants to drive more group sales, the opportunity exists to diversify your revenue stream. Across the industry, hotel operators, data specialists, and corporate event planners unanimously report that there has been a significant increase in the demand for meetings and events hosted at hotels.

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MachineQ, Spotta partner on bed bug detection solution

Hotel Business

MachineQ , a Comcast company, and Spotta have teamed up to offer a solution for hoteliers to detect bed bugs before they become problematic. The solution works by installing Spotta’s wireless Bed Pod sensors underneath mattresses. The traps use pheromones with no discernible odor to lure bugs in. If one is detected, it activates Spotta’s AI detection system to analyze and validate that a bed bug is inside the trap.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Accor announces the signing of its first hotel in Tajikistan

Hospitality Net

Accor, a world leading hospitality group, announces the signing of a cooperation agreement with the representative office of construction and investment company JSC "Dallmark LTD" to open a new Swissôtel on Rudaki Avenue in Dushanbe. The official signing ceremony, which took place at Safo Dushanbe Hotel, was attended by Hamzaali Fazilov, Director of the Representative office of JSC "Dallmark Ltd" in the Republic of Tajikistan, and Alexis Delaroff, Chief Operating Officer of Accor New East Europe

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Kimberley Schöps promoted Director of Pre-Opening Operations and Housekeeping at Rotana Hotel Management Corporation Ltd.

eHotelier

Rotana has appointed Kimberley Schöps to oversee the pre-opening housekeeping operations of its hotels. Schöps will supervise a workforce of 70 across Rotana's current and expanding portfolio of properties in the region and beyond.

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Key Takeaways from the inaugural Wellness Hospitality Conference

Larry Mogelonsky

For the inaugural Wellness Hospitality Conference in Milan on November 22, 2023, Adam delivered a keynote speech on the future of wellness, focusing on innovative and technological wellness practices that will present incredibly lucrative opportunities for spas over the next decade. In the article by European Spa Magazine , the entire full-day conference is covered, including all other speakers.

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Dinesh Kesevalu appointed Resort Manager at Ramada By Wyndham, Yelahanka in Bengaluru

eHotelier

The Ramada By Wyndham, Yelahanka at #45/2 Honnenahalli, Doddaballbura Road, Yelahanka, Bengaluru 560 064 today announced that Dinesh Kesevalu has been named Resort manager for the hotel.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Finding Hidden Cost Savings Using Actabl’s Integrated Hotel Platform

Larry Mogelonsky

The start of the fourth quarter brings on the all-too-important annual tradition of budget planning for next year, and yet 2024 ‘s specific challenges have given the more heavily integrated hotel technologies a unique time to shine. As we review the numbers thus far from 2023, operational and labor costs continue to edge up in lockstep with guest service expectations, and yet some of the latest projections show travel demand as normalizing at or slightly above current levels.

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Amilla Maldives’ commitment to inclusivity and sustainability recognised by two leading institutions

eHotelier

Private island resort Amilla Maldives has been recognised for its continued commitment to sustainability, accessibility, and inclusivity, with accolades from two leading institutions, EarthCheck and Blue Badge Access Awards. Amilla achieved its third consecutive EarthCheck Silver certification following an extensive audit of its sustainability practices; while the resort’s innovative and stylish approach to accessible design saw it named ‘Best International Venue’ in the Blue Badge Access Awards

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The Grand Hotel Eastbourne appoints new head chef

Hotel Owner

The Grand Hotel in Eastbourne has announced the appointment of head chef Alex Burtenshaw, to its Mirabelle restaurant. He joins from Port Hotel in Eastbourne, and in his 14-year career has held head and sous chef positions at a number of award-winning hotel restaurants across the south coast. Mirabelle Restaurant is one of two at the hotel serving a modern European menu of seasonal specialities featuring local Sussex and Kent produce.

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Choice Hotels continues to be a consumer favourite for affordable accommodation

eHotelier

Choice Hotels Asia-Pac delivered healthy third-quarter results with record-breaking sign-ups to the Choice Privilegesâ„¢ loyalty program and continued year-on-year growth across key metrics.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.