Tue.Apr 30, 2024

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Forbes Travel Guide ratings opinion on the new relevance of luxury

eHotelier

To achieve a FTG rating is truly a rarity and an achievement that a property should cherish. Of the roughly 700,000 hotels and resorts in the world, only 0.002% of properties attain this distinction.

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Why Limited Time Offerings are More Than a Passing Phase

Modern Restaurant Management

Limited Time Offerings (LTOs) have been a staple of the restaurant industry, although their very nature is short-lived. For consumers, LTOs often bring to mind seasonal offerings that have become synonymous with specific times of the year. For restaurants, LTOs create new avenues to connect with customers and generate opportunities for chefs to expand offerings.

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The importance of friction in hospitality, by Richard Valtr

MEWS

Bad friction In simple terms, friction is when two opposing forces encounter each other. But, of course, the world isn’t simple – especially the world of hospitality – and so it’s important to make the distinction between good friction and bad friction.

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Thompson Houston introduces a new luxury spa escape: Thompson Spa

eHotelier

Thompson Houston Hotel, Houston’s new luxury hotel, overlooking scenic Buffalo Bayou Park, unveils the new Thompson Spa, an unparalleled urban retreat for rejuvenation and relaxation in the heart of the city. Spanning across an entire floor dedicated to wellness, Thompson Spa is Houston’s new destination for advanced skincare and the debut spa for the esteemed Pietro Simone treatments and products in Texas.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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What is a night audit in the hotel industry?

MEWS

What is a night audit in a hotel? A night audit is a critical process used in hotels to ensure financial accuracy, operational efficiency, regulatory compliance, and guest satisfaction. By meticulously reviewing the hotel's daily operations and transactions during off-peak hours, hotels can maintain financial integrity, mitigate risks, and optimize performance.

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How (and Why) to Forage for Ant Eggs in a Northeastern Thai Forest

EATER

Plating ant eggs for a quick snack. Though Isan cuisine has proven popular around the world, chefs in the northeastern Thai region are still fighting for recognition domestically, using foraged ingredients and fine dining techniques to rewrite their culinary reputation Rule 1: Gather eggs between March and May. Rule 2: Prepare for thorny underbrush and an armada of hungry mosquitos.

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Beata Weiss appointed Senior Vice President, Head of Human Resources at Cloud5

eHotelier

Cloud5 Communications, the leading provider of IT and communications solutions and services for more than 5,000 hotels across the Americas, is pleased to announce the appointment of Beata Weiss as the organization’s Senior Vice President, Head of Human Resources.

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Which Meatloaf Recipe Is the Best on the Internet?

EATER

Lille Allen That depends on whether you’re a traditionalist or a meatloaf hater, and how you feel about Italian sausage I’m not not a fan of meatloaf, per se; it’s just that it’s never been my top choice or something I’ve even thought about making. To me, meatloaf is something my mom cooked on rare occasions, or a dish I might order at a diner, compelled by a heady feeling of Americana-tinged nostalgia.

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Centara Life redefines flexible travel with exclusive members-only benefit

eHotelier

Centara Hotels & Resorts, Thailand's leading hotel operator, proudly announces ‘Stay Your Way: 24-Hour Travel Freedom’, an exclusive offering for CentaraThe1 members at Centara Life hotels worldwide. Embracing 'Life Flexibility' as a core component of the brand's DNA, this distinctive benefit removes conventional check-in constraints, ensuring personalised travel tailored to individual preferences.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The 17 Essential Restaurants in Udon Thani, Thailand

EATER

A colorful tasting menu at one of Isan’s most famous restaurants, quintessential som tum at a 50-year-old Michelin-listed street stall, river fish larb on the banks of the Mekong, and more of the best meals in Udon Thani and Isan Once known as the site of a U.S. military base during the Vietnam War and today famed for its repository of Bronze Age artifacts, Udon Thani at first appears to be a sleepy hamlet of old-timey shophouse restaurants, Vietnamese food vendors, and open-air markets.

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InnSpire adopts latest in guestroom entertainment for prestigious New York private members club

eHotelier

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced that its advanced IPTV, InnSmart and InnCast guestroom entertainment solutions have been successfully deployed at one of the world’s most exclusive private members clubs located in New York City.

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Eater Receives Four Nominations for 2024 James Beard Media Awards

EATER

Eater is recognized in the categories of commercial media, home cooking, innovative visual storytelling, and personal essay with recipes On April 30, the James Beard Foundation announced the nominees for its 2024 Media Awards. Eater is the most nominated publication, with recognitions in four categories across video, features, and design. Eater Video is a finalist in the category of Commercial Media for an episode of its ongoing series Vendors.

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Journey’s EMS and eCommerce platform now available on Oracle Cloud Marketplace

eHotelier

Journey, the UK’s fastest growing hotel tech company and a member of Oracle Partner Network (OPN), today announced that their ecommerce platform and experience management system are available on Oracle Cloud Marketplace and can be integrated with Opera Cloud. Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Newk's developing cost-efficient prototype, elevating menu

Fast Casual

Since being acquired last year by FSC Franchise Co., the parent company of Beef 'O' Brady's and The Brass Tap, Newk's Eater is developing a more cost-effective footprint and upgrading its menu.

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Data Management: 3 problems hoteliers face and how to solve them

eHotelier

Data is a big concept. And talking about using data in hospitality can mean different things. No wonder this usually scares hoteliers away. However, it still remains as one of the biggest truths that your guest data is your biggest asset and it can help you to achieve more goals than you imagine.

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HVMG promotes three executives

Hotel Business

Hospitality Ventures Management Group (HVMG) has promoted three associates to leadership roles. Jamison Conrey was named VP, engineering, capital projects and risk management, while Androse Bell and Maggie Rose were both named GM/VP, operations. “Jamison, Androse and Maggie embody HVMG’s ‘Be Excellent’ culture, each distinguishing themselves as stellar leaders over several years,” said Robert Cole, CEO, HVMG.

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Sojern Elevates Guest Experience with HotelKey

eHotelier

Sojern, a provider of AI-driven guest experience solutions, announced its integration with HotelKey today, a leading next-generation hospitality platform. This collaboration connects Sojern’s Guest Experience Platform with HotelKey's Property Management System (PMS), empowering hoteliers to increase profitability and enhance the guest experience.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Powering Ahead: All Indicators Are Strong for Meetings and Events

Lodging Magazine

As we welcome the new year, the hospitality industry is buzzing with optimism and hope. According to the most recent Planner PULSE Survey, the challenges and uncertainties that marked the end of the previous year have dissipated, and a promising future is on the horizon. In March, Cvent and Northstar Meetings Group surveyed hundreds of event planners to gather insights for hospitality professionals regarding the concerns and needs of their customers.

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A New Approach to Hotel Management Fees

Revenue Hub

In the ever-evolving hospitality industry, the question of how to effectively compensate hotel operators remains crucial. While the basic premise of paying managers for their management skills holds true, the prevalent incentive fee structures may no longer adequately align with market realities, particularly for owners. NB: This is an article from HVS Subscribe to our weekly newsletter and stay up to date Management Fees Breakdown Hotel management companies earn fees through three main avenues:

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HVMG Promotes Three Senior Leaders

Lodging Magazine

Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, today announced that the company has promoted three associates to leadership roles. Jamison Conrey was named vice president of engineering, Capital Projects and Risk Management; Androse Bell was named general manager and vice president of operations and Maggie Rose was named general manager and vice president of operations.

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Why Too Much Information Can Sink Revenue Management Efforts

Revenue Hub

Alright, folks, let’s dive into the jungle of data. You know, that overwhelming feeling when your desk is buried under piles of spreadsheets and your inbox is overflowing with reports? Yeah, that’s the chaos we’re talking about. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But don’t worry, we’re here to shed some light on why too much data can be a double-edged sword for revenue managers, and share some tips to na

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Hilton Cobham Reveals An Exciting New Look

Hospitality Net

Guests will experience refreshed facilities, including all guestrooms and the hotel restaurant.

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True or False: Debunking Myths in Hotel Revenue Management

Revenue Hub

Hotel revenue management is surrounded by myths, from the idea that it only concerns room rates to the notion that strategies are ‘set and forget’. This article debunks these misconceptions, highlighting the complex nature of revenue management that goes beyond pricing to include market analysis and customer behavior. NB: This is an article from Lybra , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date We’ll discuss how revenue management is crucial for all hotels

Pricing 101
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Tech Switching in the Hotel Industry 2024

STAAH

In an industry traditionally ridden with legacy systems and long-term vendor commitments, switching technology is ramping up. Tech switching in the hotel industry refers to the process of adopting new technologies or upgrading existing systems to improve operational efficiency, enhance guest experiences, and stay competitive. Here are some common scenarios where tech switching occurs. 1.

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Are You Listening To Your Website Visitors?

Revenue Hub

Today, we’re talking about … listening to your website visitors. When a guest complains to the front desk agent in your hotel lobby, they have someone who can listen and take note of the feedback. But when a future guest is annoyed by something on your hotel website, who do they turn to? NB: This is an article from Tambourine Subscribe to our weekly newsletter and stay up to date Website visitors show emotion, too.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.