Modern Restaurant Management

MAY 10, 2024

There is an opportunity for QSRs to attract new customers by integrating bold, exotic flavors and ethnic cuisines into LTOs and menus. Eighty three percent of Gen Z is excited for new food and beverage trends with 25 percent expecting to dine out more this year, according to a recent Datassential report. This is coupled with the global ethnic food market projected to grow by approximately eight percent from 2023 to 2023.

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Marketing Magazine 172

Hospitality Net

MAY 10, 2024

In an era where artificial intelligence (AI) is reshaping industries, the hospitality sector stands at the forefront of a profound transformation. As hoteliers, embracing AI may initially spark a mix of curiosity and caution. Questions about the integration of AI within the deeply human-centric realm of hospitality are not just expected—they are essential.

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EATER

MAY 10, 2024

Evi Abeler You can now finally make your very own Pink Cake irl There are few video games that have developed the kind of loyal, deeply devoted fan base of Stardew Valley. Released in 2016 by ConcernedApe, the cozy farm simulator game is widely considered to be among the best in that genre, and players spend countless hours growing vegetables, raising cows and sheep, fishing for rare specimens, mining minerals, and generally tending their in-game farms.

Information 105

Information 105

Hospitality Net

MAY 10, 2024

Newport Hospitality Group (NHG) proudly announces the promotion of three exceptional individuals to the role of Vice President, as unveiled during the company’s recent Leadership Conference, "Together We Thrive,” held in Richmond, Virginia. These appointments reflect Newport’s commitment to nurturing talent from within and fostering a culture of growth and development.

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Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Presentation

Revenue Hub

MAY 10, 2024

Businesses are of course increasingly focusing on not just attracting customers but retaining them over the long term. This has led to the proliferation of rewards and loyalty programs, each designed with specific objectives in mind. NB: This is an article from Switchfly Subscribe to our weekly newsletter and stay up to date Understanding the distinction and synergies between these programs is crucial for businesses aiming to foster a loyal customer base.

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Article Communication Events Marketing 96

EATER

MAY 10, 2024

Allie Sullberg We asked chefs how they stay safe in the kitchen, and what to do — and not to do — in case of emergencies I didn’t always keep burn cream in the kitchen. For the longest time it was in the bathroom, with the bandages and ibuprofen and Pepto Bismol. But it turns out that the kitchen is where I’m most likely to get burned in my house, whether it’s from touching a cast-iron skillet I forgot was still hot, getting splattered with frying oil, or hitting the side of the oven with my arm

Accounting 93

Accounting 93

Hospitality Net

MAY 10, 2024

Cushman & Wakefield’s Hotel Investor Compass survey canvasses the views of 60 major investors active across the region, who collectively invested €18 billion between 2019 and 2023 in hotels and have an average fund size of €233 million available for hotel investment in 2024.

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Revenue Hub

MAY 10, 2024

Consumers want to find the best value and guest experience for their money. They are already analyzing room rates, special packages, services, amenities, and more. Knowing this information can significantly impact how you position your property, attract more business, and ultimately, drive revenue. NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date Here’s a closer look at how to define your competitor set and leverage this knowledge to strategize to bec

Strategic Planning 88

Strategic Planning Article Information Events 88

Hospitality Net

MAY 10, 2024

RIU’s CEO, Carmen Riu, has taken the decision to retire before the summer of this year, when she will leave her executive and institutional representation roles at RIU Hotels & Resorts. She currently shares her position with her brother Luis Riu, who will now continue as the company’s sole CEO.

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Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Revenue Hub

MAY 10, 2024

It’s now a fact of the digital era that the better your reviews, the higher up you’ll appear in search results, across Google, review sites, and OTA and metasearch. So, given the important role that online reviews play in the booking process, it is unsurprising that there is also a direct correlation between online reputation and hotel revenue. NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date This is backed up by another piece o

Book 86

Book Article Reservations Marketing 86

Hospitality Net

MAY 10, 2024

Ovolo Hotels is thrilled to announce a nationwide partnership with renowned hair care brand Tresemmé, launching the world’s first Hair Service Menu. Rolling out across the designer hotel collection in Sydney (Woolloomooloo), Melbourne (South Yarra), Canberra (Nishi) and Brisbane (The Valley) from Friday 10th May 2024, the complimentary menu which will allow guests to order bespoke, professional products directly to their room upon arrival.

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Revenue Hub

MAY 10, 2024

Guest experience encompasses the overall satisfaction a guest encounters throughout their journey with the brand. It starts even before booking and extends beyond departure. It includes the emotions triggered and feelings that result from the interaction with people (i.e., employees), the physical environment – the ambience and multi-sensory elements; as well as the tangible and intangible aspects.

Communication 86

Communication Article Book 86

Hospitality Net

MAY 10, 2024

Fairmont Le Montreux Palace, an iconic Belle Époque landmark since 1906, proudly announces the successful completion of the first phase of its extensive renovation project. This phase, featuring the refurbishment of 60 lake view rooms and enhancements to a third of its lake-facing facade, marks a significant milestone in the hotel’s journey towards redefining luxury hospitality.

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Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Lodging Magazine

MAY 10, 2024

WASHINGTON—U.S. hotel performance showed mixed results from the previous week, according to CoStar’s latest data through May 4, 2024. U.S. hotel performance showed lower results from the week ending April 27, 2024. U.S. Hotel Performance April 28- May 4, 2024 Percentage change from comparable week in 2023:Occupancy: 64.4 percent (down 0.8 percent)ADR: $159.97 (up 1.3 percent)RevPAR: $103.09 (up 0.5 percent) Among the Top 25 Markets, Seattle reported the highest year-over-year increase in occupan

Magazine 64

Magazine Marketing 64

Hospitality Net

MAY 10, 2024

Agilysys, Inc. (NASDAQ: AGYS), a leading global provider of hospitality software solutions and services, today announced Marriott International has selected the Agilysys point-of-sale platform InfoGenesis as an option for hotels in its portfolio across the U.S. and Canada.

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Lodging Magazine

MAY 10, 2024

ARLINGTON, Virginia—Knowland reported that Nashville saw an uptick in meetings and events in April, growing 38.0 percent year-over-year (YOY). Las Vegas continued a steady climb with 22.8 percent YOY growth. This data is sourced from Knowland’s sales intelligence platform. Overall meeting volume growth was flat for the industry at a 1.3 percent increase YOY.

Events 64

Events Magazine Marketing 64

Hospitality Net

MAY 10, 2024

Hospitality brands today face a brutally competitive environment characterized by a “sea of sameness” that threatens to drive all brands in a race to the bottom.1 However, little empirical information exists on how to best manage service brands in general and hospitality brands in particular. We have long understood successful goods branding, but we have not studied how successful services branding differs from that of goods branding.

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Hospitality Management Information 98

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

MAY 10, 2024

CHARLESTON, South Carolina—The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in Georgetown, South Carolina. The George represents milestones for both The Indigo Road and the city of Georgetown—it is the first hotel to open and operate on the city’s Front Street in more than 50 years, as well as The Indigo Road’s first property to open in the company’s home state of South Carolina.

Magazine 64

Magazine 64

Hospitality Net

MAY 10, 2024

The Indigo Road Hospitality Group has opened The George Hotel, a 56-key boutique property in historic Georgetown, SC. The George represents major milestones for both The Indigo Road and the city of Georgetown — it is the first hotel to open and operate on the city’s historic Front Street in more than 50 years, as well as The Indigo Road’s first property to open in the company’s home state of South Carolina.

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Lodging Magazine

MAY 10, 2024

Prior research conducted by CBRE Hotels Research revealed that hotel management companies were rewarded handsomely as the U.S. lodging industry recovered from the COVID-19 pandemic. An analysis performed by CBRE in April 2023 found that total hotel revenue increased by 153 percent from 2020 to 2022, while gross operating profits (GOP) grew by 437 percent.

Magazine 64

Magazine 64

Hospitality Net

MAY 10, 2024

The 46th annual NYU International Hospitality Industry Investment Conference (NYU IHIIC), operated by Questex, a leading information services and event company, in partnership with the NYU School of Professional Studies (NYU SPS) and its Jonathan M. Tisch Center of Hospitality, will deliver unparalleled thought leadership through keynotes, general sessions, workshops and networking events.

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Workshop Events Information 98

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hotel Business

MAY 10, 2024

Nashville saw an uptick in meetings and events in April, growing 38% year-over-year (YOY), according to data from Knowland. Las Vegas continued a steady climb with 22.8% YOY growth. This data is sourced from Knowland’s sales intelligence platform and designed to help hoteliers protect and grow their revenue base. Overall meeting volume growth was flat for the industry at a 1.3% increase YOY.

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Events Training Marketing Book 59

Hospitality Net

MAY 10, 2024

Launching on everyone’s favorite weekday, Homewood Suites by Hilton is kicking off Taco Tuesday with flair by introducing its new breakfast tacos. Breakfast continues to be an important and beloved part of the stay experience, which is why Homewood Suites, an all-suite, residential-style extended stay hotel brand, is taking its signature hospitality a step further by offering guests even more flexibility and customization.

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Hotel Business

MAY 10, 2024

Sonesta International Hotels Corporation has opened Red Lion Gillette in Gillette, WY, and Sonesta Grand Rapids in Grand Rapids, MI. Red Lion Gillette is a 159-room, select-service value hotel, while Sonesta Grand Rapids Airport is a 183-room upscale property. “We are excited to open the first Sonesta hotels in Gillette, WY, and Grand Rapids, MI,” said Norman Leslie, cofounder, Lodging Opportunity Fund and Legendary Capital , a private hotel real estate investment trust based in Fargo, ND with h

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Catering Marketing 59

Hospitality Net

MAY 10, 2024

Copthorne Hotel Aberdeen, a landmark of hospitality since its inception in 1974, is excited to announce the completion of an extensive refurbishment across all guest rooms and public areas. This marks a pivotal moment in the hotel’s storied history, with enhancements designed to position it as a front-runner in luxury accommodations within the region.

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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