Wed.Aug 28, 2024

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The Mille Club: exploring SoCal luxury at El Encanto, a Belmond Hotel

eHotelier

From the moment the team welcomes guests, their goal is to allow them to unwind, relax, and soak up the tranquil atmosphere.

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Cameron Mackenzie exits Four Pillars

Hospitality Magazine

Four Pillars’ Head Distiller Cameron Mackenzie has made the decision to step away from the business he co-founded alongside Stuart Gregor and Matt Jones in 2013. The award-winning distiller confirmed his exit to staff on Wednesday via email, writing: “It’s time to step away.” “As you would have noticed over the last 12 months, I have made myself beautifully obsolete!

Magazine 246
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The Power of Consistency in Guest Satisfaction

Modern Restaurant Management

Recent reports of possible portion-size discrepancies at Chipotle are a cautionary tale for brands, highlighting a few critical issues in the restaurant industry: consistently meeting customer expectations and the swift power of social media. Modern Restaurant Management (MRM) magazine connected with Kim Lawton, founder and CEO of New York City-based marketing agency Enthuse to discuss social media accountability, safeguarding a brand, best practices and more.

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Bondi institution Sefa Kitchen opens in Byron Bay

Hospitality Magazine

Utku Ayhan (Foxy Luu’s Byron Bay, Sefa Kitchen Sydney) and Nicolas Degryse (Gratia & Folonomo Sydney) have launched Sefa Kitchen in Byron Bay today. The venue is the third and final instalment in the owners’ Northen NSW operation, Nourishing Habitat. Sefa Kitchen joins Ayhan and Degryse’s Mediterranean-style Commune Canteen which launched in June, and Spanish wine bar Gitana in July.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Trailborn expands with new hotel in North Carolina’s Blue Ridge Mountains

eHotelier

Castle Peak Holdings, the investment and development company behind Trailborn, the first vertically-integrated hospitality brand specializing in designing and operating boutique hotels with full-service restaurants and bars exclusively located in the country’s most extraordinary outdoor destinations,

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Melbourne Rice & Grain Delights Fair arrives in Melbourne

Hospitality Magazine

The Japan Rice and Rice Industry Export Promotion Association (J.R.E) invites hospitality professionals to attend the Rice & Grain Delights Fair on 16 September. Held at Crown Plaza Melbourne, the Rice & Grain Delights Fair will cover a seminar on the latest cooking and food trends, live cooking demonstrations hosted by Japanese Iron Chef Ikuei Arakane, and provide attendees with the opportunity to network with leading Japanese food exporters.

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More Trending

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Ex-burger operator penalised after failing to back-pay apprentice

Hospitality Magazine

The Fair Work Ombudsman has secured a hefty $21,645 penalty against the former operator of a burger outlet in Darwin for “affecting a vulnerable worker” Good Thanks, formerly operated by Territory Tough Pty Ltd, failed to comply with a notice requiring it to calculate and back-pay an apprentice staff member (aged 17 years old) who worked as a full-time chef from May 2019 until June 2022.

Training 130
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Linda Vallner joined Cloudbeds as Vice President for EMEA

eHotelier

Cloudbeds, the innovative leader in hospitality management technology, has today announced the appointment of former Oracle and Protel executive Linda Vallner as Vice President for Europe, the Middle East and Africa.

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Morena restaurant and cantina open Monday

Hospitality Magazine

The Renascence Group (Farmer’s Daughters, Victoria by Farmer’s Daughters, Morena Sydney) will open Morena Restaurant and Morena Barra side by side in the Melbourne CBD on Monday. In the wake of Morena Sydney opening in April 2024, Morena Melbourne will continue to celebrate Latin American food, with each restaurant embodying a different perspective.

Magazine 130
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Anmol Ahluwalia appointed Area Director – Operations, and GM at Taj Mahal in New Delhi

eHotelier

A seasoned leader in luxury hospitality, Dr. Ahluwalia brings over two decades of invaluable experience to Taj Mahal, New Delhi, further enhancing the prestigious legacy of the Capital's landmark hospitality destination in its new, re-imagined avatar.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Five ways Mews empowers hotel teams

MEWS

September 1 st is National Hotel Employee Day, a day where we take the time to honor and celebrate the hardworking individuals at the beating heart of the hospitality industry.

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MGM Collection unveils first fountains of Bellagio Show choreographed by a guest

eHotelier

It’s a beautiful day at Bellagio, operated by MGM Resorts International and part of The Luxury Collection by Marriott Bonvoy.

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‘Top Chef’ Alum Nini Nguyen’s Guide to Dining in New Orleans

EATER

The chef, cookbook author, and New Orleans native knows where to get the city’s best banh mi, pho, and martinis

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Over 15,000 hotel staff have now upskilled with Mews University

eHotelier

Mews, the industry-leading hospitality cloud, has revealed that over 15,000 hospitality professionals have now completed a course with Mews University.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Austin Gets a Gelato Truck That Uses Milk From Water Buffalos

EATER

Texas water buffalo milk dairy OroBianco Italian Creamery is opening a new water buffalo milk gelato truck in Austin on South Congress in September.

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Golf by Journey: driving commercial success for UK resorts

eHotelier

Hotel technology company Journey is teeing up golf resorts for commercial success with their new Golf module, part of Journey’s Experience Management System (EMS).

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Wendy Hoekwater launches Net Growth Marketing LLC

Hotel Business

Hospitality industry veteran Wendy Hoekwater has formed Net Growth Marketing LLC , a marketing and sales consulting firm specializing in scaling small- to mid-sized companies in hospitality, travel and tourism. “Having led sales and marketing initiatives for some of the most respected brands in the hospitality industry, including Marriott International, Choice Hotels International and Great Wolf Resorts Inc., I’ve gained a deep understanding of what drives success in this competitive market,R

Marketing 111
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How Small Hotels Can Capture Overflow From Big Events

Revenue Hub

Small hotels must constantly find innovative ways to increase their occupancy rates in the competitive hospitality industry. One approach is to capitalize on local events that attract additional guests, such as conventions, major company gatherings, and citywide expositions. NB: This is an article from Knowland Subscribe to our weekly newsletter and stay up to date These events generate high demand for hotel rooms, presenting small and select service hotels with an opportunity to maximize their

Events 109
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Which Zucchini Bread Recipe Makes the Most Out of Summer Abundance?

EATER

Photo illustration by Lille Allen; see below for full credits Zucchini bread is a great way to use up an excess of summer squash, but not all recipes are created equal There comes a time each summer when everyone begins bemoaning zucchini: There is too much of it! , we say, as though we were not the ones buying it in the first place. (I understand the plight is different for those who grow it or have a CSA membership.

Blog 108
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Royal Lahaina Resort & Bungalows in Hawaii unveils new dining venues

Hotel Management Network

Royal Lahaina Resort & Bungalows, a 27-acre oceanfront property in Hawaii, US, has reopened, unveiling two new dining venues and a series of enhancements. The post Royal Lahaina Resort & Bungalows in Hawaii unveils new dining venues appeared first on Hotel Management Network.

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Making Luxury Permanent: The Growing Trend of Hotel-Branded Residences

Hospitality Net

In the era of perpetual reinvention, where luxury meets convenience, and convenience meets the desire for permanence, a new trend is reshaping the boundaries of opulent living. Imagine, if you will, not just a weekend stay at a swanky hotel where the sheets are always fresh and the concierge always knows your name, but a permanent address in that very hotel.

Concierge 105
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A Buttery Corn and Shrimp Dish Ideal for the End of Summer

EATER

Photo illustration by Lille Allen; see below for full credits This dinner for one showcases ingredients that reach peak deliciousness in mere minutes There’s simple cooking. Then there’s fast cooking. When I’m making dinner for myself, I always aim for the former. But I don’t necessarily care about the latter. Some days, I’m in the mood to make a multi-component meal, like my roasted cod with Old Bay potatoes , where I linger in the kitchen for a good 45 minutes.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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In Customer Service, It’s Not the Destination – It’s the Journey

Hospitality Net

Ralph Waldo Emerson, the American philosopher, is often credited with saying, It’s not the destination, it’s the journey. The idea is that the journey is just as important—maybe even more so—than arriving at the destination.

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Why a Hotel Commercial Strategy is Now Non-Negotiable

Revenue Hub

The way consumers interact with hotels nowadays highlights the increased need for consolidation into a comprehensive commercial strategy – where everyone from front office staff to revenue management, sales, and marketing are aligned towards delivering the best experiences to guests and boosting business performance. NB: This is an article from Guestcentric Subscribe to our weekly newsletter and stay up to date Guests increasingly prioritize seamless digital interactions and personalized expe

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Fast casuals exploring the lassi, other beverage trends

Fast Casual

The uptick in lassi offerings may stem from consumers wanting healthier options without sacrificing value.

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Here’s Why Your Fancy Hotel Website is Not Converting

Hospitality Net

Let’s clarify from the start: Integrating the booking engine into your hotel’s website isn’t just about keeping things pretty—it’s about stripping away the BS that slows down your guests. It’s a step to boost conversions and eliminate any friction hindering the user experience.

Book 103
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Understand Seasonal Trends in Groups & Events to Maximize Sales

Revenue Hub

Numerous industries exhibit distinct seasonal business trends. For instance, in retail, the Back-to-School period from August to September trails only the Holiday Season from late November to December in terms of sales volume. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date Black Friday, the Friday following Thanksgiving in the U.S., signals the unofficial start of the Holiday shopping season.

Events 103
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AAA: Seattle Remains Top Labor Day Weekend Destination

Lodging Magazine

WASHINGTON, D.C.—According to AAA booking data, Seattle, Washington, ranked as the number one Labor Day weekend destination, up nearly 30 percent from last year when it also topped the list. Anchorage and Juneau, Alaska, are also on the top ten list of Labor Day destinations. “This is the time of year to go on an Alaska cruise,” said Paula Twidale, senior vice president, AAA Travel.

Magazine 101
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Asia’s F&B Landscape: Key Markets to Watch

Hospitality Net

As 2024 progresses, the Food & Beverage (F&B) sector in Asia shows signs of steady recovery, offering a glimpse of strategic opportunities for investors and hotel operators. A detailed comparison of profit margins from 2019, 2023, and 2024 year-to-date (YTD) reveals critical trends in key markets across the region.

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Asia’s F&B Landscape: Key Markets to Watch

HotStats

As 2024 progresses, the Food & Beverage (F&B) sector in Asia shows signs of steady recovery, offering a glimpse of strategic opportunities for investors and hotel operators. A detailed comparison of profit margins from 2019, 2023, and 2024 year-to-date (YTD) reveals critical trends in key markets across the region.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a