MEWS
JUNE 21, 2024
What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the entire process of how a hotel runs on a daily basis. There are lots of moving parts that must be closely coordinated across multiple teams, all with the goal of delighting guests and running an efficient business.
Hotelogix
JUNE 21, 2024
In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Ensuring proper coordination between the hotels and venues is also crucial. This blog will discuss everything about Booking Event Orders - what they include, why they are essential, examples, and tips for creating and managing them.
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Larry Mogelonsky
JUNE 21, 2024
(Originally published on Hospitality net on Friday, June 14, 2024) One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.
EATER
JUNE 21, 2024
The C U Next Tuesdays were the sole queer and femme team in New Orleans' pool league. Seeing an opportunity, their captain created a monthly tournament at the local dive, Big Daddy's.
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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.
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Hospitality Net
JUNE 21, 2024
Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
EATER
JUNE 21, 2024
Kamameshi at Goya. | Tati Frison In the world’s largest Japanese diaspora community, ambitious Nikkei restaurants are building on Japanese traditions and Brazilian gastronomy to impress customers of all backgrounds Kasato Maru is a familiar name at many of São Paulo’s Japanese restaurants. It commonly shows up on menus, referring to an assortment of sushi and sashimi.
Lodging Magazine
JUNE 21, 2024
Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia, and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history. […] The post Hilton Set to Reach 3
Hospitality Net
JUNE 21, 2024
In the first four months of 2024, full-service branded hotels in Barcelona recorded a healthy performance increase, underpinned by growing tourism demand and the regulation constraining hotel development.
Fast Casual
JUNE 21, 2024
FastCasual editor Cherryh Cansler chats with catering guru, Erle Dardick, about the $124 billion catering industry and how technology is only part of a restaurant's successful catering strategy.
Speaker: James Kahler, COO of Full Course
Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.
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Hospitality Net
JUNE 21, 2024
Andrew Firestone, former star of ABC’s The Bachelor and co-founder of Santa Barbara-based hospitality development company StonePark Capital, along with his partner Jess Parker, announced today the opening of Moxy Santa Barbara. Perfectly positioned in the Funk Zone neighborhood of downtown Santa Barbara in southern California, Moxy Santa Barbara features 31 stylishly designed guest rooms, Bar Moxy, an outdoor pool, a social space for work and playing games, and a 24-hour marketplace.
Lodging Magazine
JUNE 21, 2024
Red Roof announced the opening of the Red Roof Inn Stroudsburg at 100 Park Ave in Stroudsburg, Pennsylvania. Owner 100 Park Ave LLC invested $500,000 into renovations at the property, which encompassed new exterior paint; updated guestroom bathrooms, including new bathtubs, flooring, sinks, and faucets; renovated guestrooms, including new bedding, furniture, and flooring; and new lobby furniture.
Revenue Hub
JUNE 21, 2024
The hospitality industry is transforming. Today’s discerning travelers crave experiences meticulously crafted to their unique desires, not a one-size-fits-all hotel stay. To meet these expectations and thrive in this competitive landscape, hotels must cultivate an upsell culture that empowers staff to become experience architects. NB: This is an article from UpsellGuru Subscribe to our weekly newsletter and stay up to date By strategically suggesting personalized upsells, staff can elevate
Hospitality Net
JUNE 21, 2024
London’s most spectacular, new luxury hotel The Peninsula London was the setting for a magical Grand Opening Celebration on Tuesday, 18 June. Their Royal Highnesses the Duke and Duchess of Edinburgh joined luminaries from the fields of art, film and entertainment including Sophie Turner, Sabrina Elba, Billie Piper, Lady Helen Taylor, Pixie Geldof and many more.
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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.
Revenue Hub
JUNE 21, 2024
Visit Group, a leading hospitality and travel tech provider, has partnered strategically with Atomize, a global hotel revenue management software frontrunner. This collaboration aims to create a next-generation and full-service AI-driven technology platform catering to the travel and hospitality sector worldwide. NB: This is an article from Atomize , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Bringing together a wealth of experience spanning 30 years in hos
EATER
JUNE 21, 2024
What you need to know about the state of the reservations systems today Tock is changing hands yet again: The reservations system founded by restaurateur Nick Kokonas in 2014 has been acquired by American Express for $400 million, the financial services company announced today. The platform was previously owned by Squarespace, which acquired it for the same amount in 2021.
Revenue Hub
JUNE 21, 2024
The travel industry, worth an estimated $9.5 trillion in 2023, has long been a prime target for tech giants like Google and Meta. With AI, they aim to capture a larger share of the lucrative travel market. AI has the potential to significantly influence how consumers research and plan their trips, steering them away from traditional discovery platforms and reshaping the entire user journey.
Guides: Lodging Magazine
JUNE 21, 2024
TPG Hotels & Resorts, one of the nation’s premier hospitality management firms, announced the completion of a transformative guestroom refresh project at the Newport Beach Hotel & Suites in Newport, Rhode Island. The refresh is the first phase of a multi-phase renovation project planned for the property. The interior design makeover encompasses reimagining the guestroom experience, from new bathrooms and select furnishings to carpets and wall coverings.
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
Revenue Hub
JUNE 21, 2024
Remarketing in the hospitality sector is a strategic approach designed to re-engage both past guests who have experienced your hotel firsthand and those who have interacted with your hotel’s digital platforms without completing a booking. This dual focus allows hotels to tap into the rich potential of guests familiar with their offerings and individuals who have shown initial interest online.
Hotel Business
JUNE 21, 2024
The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year-over-year (YOY), according to CoStar’s latest data through June 15. June 9-15 (percentage change from comparable week in 2023): Occupancy: 70.3% (-0.6%) ADR: $161.70 (+0.9%) RevPAR: $113.62 (+0.3%) Among the top 25 markets, San Francisco saw the highest YOY increases in occupancy (+17.0% to 79.4%), ADR (+11.3% to $226.70) and RevPAR (+30.3% to $179.97).
Lodging Magazine
JUNE 21, 2024
Main Street Hospitality announced a key appointment to their executive management team with the promotion of Scott Williams as chief development and brand officer. Scott will continue working closely with Founder & CEO Sarah Eustis and the rest of the executive team with a focus on the strategic growth and evolution of the brand. He will be responsible for leading enterprise-wide brand architecture and positioning, development, marketing and communication initiatives, and experience design f
Hotel Business
JUNE 21, 2024
Longtime Choice Hotels International executive David Beers has been appointed CEO of Choice Hotels EMEA. In this role, he will focus on strategic growth and financial performance for the region, which currently counts nearly 400 open hotels located in 17 countries across four hotel brands, including Ascend Hotel Collection, Clarion, Comfort and Quality.
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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali
Lodging Magazine
JUNE 21, 2024
Dreamscape Hospitality announced the appointment of Austin Bucholtz as vice president of operational strategy and transitions. He joins the Dreamscape Hospitality team with extensive experience in the hospitality industry. In his new role, he will leverage his proven track record of success in hotel management transitions to support the vice president of operations by maintaining strict brand compliance and implementing the latest brand updates.
Hotel Business
JUNE 21, 2024
As a continuation to our Asset Management Report in the June issue of Hotel Business , Maxine Taylor , EVP, asset management, CHMWarnick, offers her take on where we are and where we are headed. Has 2024 lived up to expectations so far? At CHMWarnick, we utilize a proprietary business intelligence system, Proph+IT, to monitor performance and analyze trends across our asset management portfolio.
Hotel Management Network
JUNE 21, 2024
Hilton has announced plans to exceed 300 open hotels in the Caribbean and Latin America (CALA) region within the coming three years. The post Hilton targets more than 300 CALA hotel openings appeared first on Hotel Management Network.
Hotel Business
JUNE 21, 2024
Main Street Hospitality has promoted Scott Williams to chief development and brand officer. The former VP, brand and development will continue working closely with Sarah Eustis, founder/CEO, and the rest of the executive team with a focus on the strategic growth and evolution of the brand. Williams will be responsible for leading enterprise-wide brand architecture and positioning; development; marketing and communication initiatives; and experience design for the independent hospitality group an
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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.
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