Fri.Jun 21, 2024

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How to improve your independent hotel operations

MEWS

What do we mean by hotel operations? Let’s quickly make sure we’re all on the same page. When we talk about hotel operations, we’re encompassing the entire process of how a hotel runs on a daily basis. There are lots of moving parts that must be closely coordinated across multiple teams, all with the goal of delighting guests and running an efficient business.

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What is a Banquet Event Order? Meaning, Checklist & Template

Hotelogix

In the hospitality industry, creating memorable events is important to ensuring business success. The core of this process is the Banquet Event Order, which is a detailed document that lists all the details of an event. Ensuring proper coordination between the hotels and venues is also crucial.  This blog will discuss everything about Booking Event Orders - what they include, why they are essential, examples, and tips for creating and managing them.

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GenAI Copiloting Use Cases for Hoteliers Applicable Today

Larry Mogelonsky

(Originally published on Hospitality net on Friday, June 14, 2024) One of the foremost ways that generative artificial intelligence (GenAI) will help hoteliers is through tools that function much like how individual people are using ChatGPT today: to help with the creation of text. Before looking at specific use cases that senior hotel leaders and managers can try out right now, some theory is in order.

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How the Queers Stole Billiards

EATER

The C U Next Tuesdays were the sole queer and femme team in New Orleans' pool league. Seeing an opportunity, their captain created a monthly tournament at the local dive, Big Daddy's.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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'Catching up on Catering' with Erle Dardick

Fast Casual

FastCasual editor Cherryh Cansler chats with catering guru, Erle Dardick, about the $124 billion catering industry and how technology is only part of a restaurant's successful catering strategy.

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Hotel Market Spotlight - Barcelona YTD Apr 2024

Hospitality Net

In the first four months of 2024, full-service branded hotels in Barcelona recorded a healthy performance increase, underpinned by growing tourism demand and the regulation constraining hotel development.

Marketing 105
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In São Paulo, Nikkei Chefs Are Finally Getting Their Due

EATER

Kamameshi at Goya. | Tati Frison In the world’s largest Japanese diaspora community, ambitious Nikkei restaurants are building on Japanese traditions and Brazilian gastronomy to impress customers of all backgrounds Kasato Maru is a familiar name at many of São Paulo’s Japanese restaurants. It commonly shows up on menus, referring to an assortment of sushi and sashimi.

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Hilton Set to Reach 300 Hotels in the Caribbean and Latin America, with More than Half of its Pipeline Under Construction

Hospitality Net

Following a record-breaking year of growth, Hilton underscored its commitment to the Caribbean and Latin America (CALA) during a visit by President and CEO Chris Nassetta in which he met with industry leaders, ownership groups, partners, and team members across Argentina, Peru, Colombia and Costa Rica. In 2023, Hilton opened nearly 20 new hotels and ended the year with 4,000 rooms added in the market, more than in any other year in the company’s history.

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Red Roof Opens New Property In Stroudsburg, PA

Lodging Magazine

Red Roof announced the opening of the Red Roof Inn Stroudsburg at 100 Park Ave in Stroudsburg, Pennsylvania. Owner 100 Park Ave LLC invested $500,000 into renovations at the property, which encompassed new exterior paint; updated guestroom bathrooms, including new bathtubs, flooring, sinks, and faucets; renovated guestrooms, including new bedding, furniture, and flooring; and new lobby furniture.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Does Off Season Travel Exist Anymore?

Revenue Hub

It might be an impossible task to find a traveler who loves crowds and long lines. However, they’re part of the price that most tourists have to pay to visit some of the world’s most famous attractions, especially during peak times. NB: This is an article from CNN Subscribe to our weekly newsletter and stay up to date It used to be that someone looking for a bargain could count on traveling in the shoulder or low season – for example, Italy was once more affordable in the fall, while Hong

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StonePark Capital Opens Moxy Santa Barbara

Hospitality Net

Andrew Firestone, former star of ABC’s The Bachelor and co-founder of Santa Barbara-based hospitality development company StonePark Capital, along with his partner Jess Parker, announced today the opening of Moxy Santa Barbara. Perfectly positioned in the Funk Zone neighborhood of downtown Santa Barbara in southern California, Moxy Santa Barbara features 31 stylishly designed guest rooms, Bar Moxy, an outdoor pool, a social space for work and playing games, and a 24-hour marketplace.

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Hotel SMS Remarketing: Boost Engagement, Bookings and Revenue

Revenue Hub

Remarketing in the hospitality sector is a strategic approach designed to re-engage both past guests who have experienced your hotel firsthand and those who have interacted with your hotel’s digital platforms without completing a booking. This dual focus allows hotels to tap into the rich potential of guests familiar with their offerings and individuals who have shown initial interest online.

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As American Express Acquires Tock, Who’s Winning the Reservation Wars?

EATER

What you need to know about the state of the reservations systems today Tock is changing hands yet again: The reservations system founded by restaurateur Nick Kokonas in 2014 has been acquired by American Express for $400 million, the financial services company announced today. The platform was previously owned by Squarespace, which acquired it for the same amount in 2021.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Visit Group and Atomize Announce a Strategic Partnership

Revenue Hub

Visit Group, a leading hospitality and travel tech provider, has partnered strategically with Atomize, a global hotel revenue management software frontrunner. This collaboration aims to create a next-generation and full-service AI-driven technology platform catering to the travel and hospitality sector worldwide. NB: This is an article from Atomize , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Bringing together a wealth of experience spanning 30 years in hos

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Their Royal Highnesses The Duke And Duchess Of Edinburgh Celebrate The Grand Opening Of The Peninsula London, Belgravia

Hospitality Net

London’s most spectacular, new luxury hotel The Peninsula London was the setting for a magical Grand Opening Celebration on Tuesday, 18 June. Their Royal Highnesses the Duke and Duchess of Edinburgh joined luminaries from the fields of art, film and entertainment including Sophie Turner, Sabrina Elba, Billie Piper, Lady Helen Taylor, Pixie Geldof and many more.

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How to Build a Winning Upsell Culture and Elevate Experiences

Revenue Hub

The hospitality industry is transforming. Today’s discerning travelers crave experiences meticulously crafted to their unique desires, not a one-size-fits-all hotel stay. To meet these expectations and thrive in this competitive landscape, hotels must cultivate an upsell culture that empowers staff to become experience architects. NB: This is an article from UpsellGuru Subscribe to our weekly newsletter and stay up to date By strategically suggesting personalized upsells, staff can elevate

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TPG Hotels & Resorts Unveils Refreshed Newport Beach Hotel & Suites

Guides: Lodging Magazine

TPG Hotels & Resorts, one of the nation’s premier hospitality management firms, announced the completion of a transformative guestroom refresh project at the Newport Beach Hotel & Suites in Newport, Rhode Island. The refresh is the first phase of a multi-phase renovation project planned for the property. The interior design makeover encompasses reimagining the guestroom experience, from new bathrooms and select furnishings to carpets and wall coverings.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How Google and Meta Could Disrupt Travel Discovery with AI

Revenue Hub

The travel industry, worth an estimated $9.5 trillion in 2023, has long been a prime target for tech giants like Google and Meta. With AI, they aim to capture a larger share of the lucrative travel market. AI has the potential to significantly influence how consumers research and plan their trips, steering them away from traditional discovery platforms and reshaping the entire user journey.

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U.S. hotel results for week ending June 15

Hotel Business

The U.S. hotel industry reported higher performance results from the previous week but mixed comparisons year-over-year (YOY), according to CoStar’s latest data through June 15. June 9-15 (percentage change from comparable week in 2023): Occupancy: 70.3% (-0.6%) ADR: $161.70 (+0.9%) RevPAR: $113.62 (+0.3%) Among the top 25 markets, San Francisco saw the highest YOY increases in occupancy (+17.0% to 79.4%), ADR (+11.3% to $226.70) and RevPAR (+30.3% to $179.97).

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Main Street Hospitality Appoints Williams To CDO, Brand Officer

Lodging Magazine

Main Street Hospitality announced a key appointment to their executive management team with the promotion of Scott Williams as chief development and brand officer. Scott will continue working closely with Founder & CEO Sarah Eustis and the rest of the executive team with a focus on the strategic growth and evolution of the brand. He will be responsible for leading enterprise-wide brand architecture and positioning, development, marketing and communication initiatives, and experience design f

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David Beers promoted to CEO of Choice Hotels EMEA

Hotel Business

Longtime Choice Hotels International executive David Beers has been appointed CEO of Choice Hotels EMEA. In this role, he will focus on strategic growth and financial performance for the region, which currently counts nearly 400 open hotels located in 17 countries across four hotel brands, including Ascend Hotel Collection, Clarion, Comfort and Quality.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Dreamscape Hospitality Welcomes Austin Bucholtz As Vice President Of Operational Strategy and Transitions 

Lodging Magazine

Dreamscape Hospitality announced the appointment of Austin Bucholtz as vice president of operational strategy and transitions. He joins the Dreamscape Hospitality team with extensive experience in the hospitality industry. In his new role, he will leverage his proven track record of success in hotel management transitions to support the vice president of operations by maintaining strict brand compliance and implementing the latest brand updates.

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Asset management extra: CHMWarnick’s Maxine Taylor

Hotel Business

As a continuation to our Asset Management Report in the June issue of Hotel Business , Maxine Taylor , EVP, asset management, CHMWarnick, offers her take on where we are and where we are headed. Has 2024 lived up to expectations so far? At CHMWarnick, we utilize a proprietary business intelligence system, Proph+IT, to monitor performance and analyze trends across our asset management portfolio.

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Hilton targets more than 300 CALA hotel openings

Hotel Management Network

Hilton has announced plans to exceed 300 open hotels in the Caribbean and Latin America (CALA) region within the coming three years. The post Hilton targets more than 300 CALA hotel openings appeared first on Hotel Management Network.

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Main Street Hospitality names Scott Williams chief development and brand officer

Hotel Business

Main Street Hospitality has promoted Scott Williams to chief development and brand officer. The former VP, brand and development will continue working closely with Sarah Eustis, founder/CEO, and the rest of the executive team with a focus on the strategic growth and evolution of the brand. Williams will be responsible for leading enterprise-wide brand architecture and positioning; development; marketing and communication initiatives; and experience design for the independent hospitality group an

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.