Wed.Oct 16, 2024

article thumbnail

Delivery Fraud: Fighting Scams to Protect Your Restaurant

Modern Restaurant Management

Restaurant operators need to be aware of a number of scams that food delivery apps are dealing with now including: Promotional abuse – Bad actors using advanced fraud technology to abuse promos like “15% off when you sign up” Driver fraud – Verified drivers doing things like renting out their accounts to illegitimate drivers or spoofing their location Collusion – Harder to spot because most of the fraud happens off the app but can include a person ordering food, the

article thumbnail

How innovative business models in gastronomy lead to social impact

eHotelier

By rethinking the business model of a food venture—whether through local engagement, technological innovation, or global partnerships—these entrepreneurs are showing that food can be both a business and a force for good.

264
264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Yolk Group opens a Westgarth café-wine bar Ophelia

Hospitality Magazine

Yolk Group has opened the doors on Ophelia, a hybrid café-wine bar in the former Barry site on Westgarth’s High Street. Co-directors Ben Argentino, Bec Moore, and Kieran Spiteri (Terror Twilight, Convoy, Tinker, and HiFi) saw the opportunity to open a daytime dining venue that opens with coffee and closes with cocktails – without forgetting the group’s signature record selection.

article thumbnail

How to Rank Higher on Google Maps for Your Hotel

Soft Inn

Google Maps is an essential tool for travellers searching for accommodation, and ranking higher can significantly improve your hotel’s visibility. Whether guests are searching for hotels near their location or planning a future trip, you want your hotel to be the top choice. In this guide, we will walk you through actionable steps you can take to ensure your hotel ranks higher on Google Maps so it can be easily found by potential guests at the right time.

Book 130
article thumbnail

What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

article thumbnail

The Boathouse opens in North Wollongong

Hospitality Magazine

The Boathouse Group is gearing up to open its latest location, and this time, it’s in North Wollongong. The group secured the top level of the North Wollongong Surf Life Saving Club, which has been converted into a casual bistro and pub launching on 18 October. “We are excited to announce a new chapter, and the South Coast felt like a natural choice with its stunning beaches, vibrant local culture, and growing tourism,” says Antony Jones, CEO of The Boathouse Group.

Magazine 246
article thumbnail

Introducing Casita. A new retro retreat on NSW’s South Coast

eHotelier

Batemans Bay has welcomed a new chic addition to its growing accommodation offering, with the opening of Casita, the sister property and neighbour of reimagined motel, The Isla, which opened in 2022.

130
130

More Trending

article thumbnail

First Extended Stay America Premier Suites opens in Montana

eHotelier

Extended Stay America®, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Premier Suites Belgrade - Bozeman - Yellowstone Airport, located in the heart of Belgrade, Montana.

Pricing 130
article thumbnail

Country Club Communities vs. HOAs: Understanding the Key Differences

Horizon Hospitality

There are many differences in the operation of a country club community compared to those of a homeowners association. Choosing where to live can significantly impact your lifestyle. Understanding the nuances between these two is important as each offers unique advantages, amenities, and governance styles that cater to different preferences and priorities.

article thumbnail

Oliver Reschreiter appointed General Manager at The St. Regis Aruba Resort

eHotelier

The St. Regis Aruba Resort, set to open its doors in the coming months, is thrilled to announce the appointment of Oliver Reschreiter as General Manager.

130
130
article thumbnail

Why Restaurants Are Integrating Plant-Based Menu Options

Horizon Hospitality

The food landscape is undergoing a significant transformation, with an increasing number of consumers embracing plant-based diets. This shift is driven by a variety of factors, including concerns about health, the environment, and animal welfare. As a result, restaurants are increasingly integrating plant-based and alternative proteins into their menus to meet the needs of vegan, vegetarian, and flexitarian customers.

Catering 130
article thumbnail

Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

article thumbnail

Rohit Chopra appointed Area Commercial Director for India at Minor Hotels in New Dehli

eHotelier

Minor Hotels has appointed Rohit Chopra as Area Commercial Director for India, signaling the company's intent to strengthen its presence in the region.

130
130
article thumbnail

7 Brilliant Ideas for Restaurant Grand Opening Marketing

Restaurant Engine

Create a plan and a marketing strategy for your grand opening. Your ambitious goal of opening your own restaurant is about to come to fruition. Your menu, staff, and restaurant are ready. There’s just one last thing to do to celebrate your hard work and many hours working to launch your dream. That’s to plan and schedule your grand opening. This article takes a look at seven brilliant ideas for restaurant grand opening marketing.

article thumbnail

From fresh faced newcomer to beloved brand, Australia’s Vibe Hotel turns 21 this month

eHotelier

Homegrown hotel brand, Vibe Hotels, is celebrating a milestone 21st birthday today, marking more than two decades of connecting people, places and creating memorable stays across Australia.

130
130
article thumbnail

How One Houston Woman Changed Tex-Mex Forever

EATER

Mama Ninfa will forever go down as one of the most important people in Houston’s culinary history

128
128
article thumbnail

Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

article thumbnail

tiket.com extends long-standing partnership with Sabre, incorporating a comprehensive range of new solutions to support business growth

eHotelier

Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced the extension of its long-standing partnership with tiket.com, the pioneer Online Travel Agent (OTA) in Indonesia.

130
130
article thumbnail

The Best Candy to Hand Out to Trick-or-Treaters, According to Kids

EATER

Lille Allen Gummies are a yes, raisins are a no Halloween is rapidly approaching, and if you’re the type who likes to get dressed up and spend the evening indoors handing out candy to trick-or-treaters, you better start preparing now. Supermarket shelves are already stocked with all the giant bags of candy you could need to satisfy the hordes of sugar-drunk kids who ring your doorbell every Halloween, but there’s almost too much variety out there.

article thumbnail

Shortlisted Hotels for the 2024 GREAT Awards Announced

eHotelier

GuestRevu is excited to reveal the shortlisted properties for the 2024 GuestRevu GREAT Awards, celebrating the GREATest hotels and guesthouses from around the world.

130
130
article thumbnail

Using display technology to enhance CX, back-end operations

Fast Casual

Misty Chalk, vice president of sales, Americas at BrightSign

116
116
article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Alinea’s New Owner and Chef Grant Achatz Chart a New Fine Dining Future

EATER

Jason Weingarten talks about bringing new "magical dining experiences" to Chicago and the world as he purchased Alinea Group from co-founded Nick Kokonas.

115
115
article thumbnail

QSRNext takes loyalty program deep dive

Fast Casual

QSRNext will take a deep dive into both loyalty and e-commerce and how they can drive revenue and retention.

113
113
article thumbnail

Unlocking Hotel Profitability with AI: Two AI Outcomes

Revenue Hub

There are five key AI outcomes – prediction, classification, language, sensory, and intelligent agents. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Today we will focus on prediction and classification and explore how each can transform hotel operations. Understanding how these AI-driven solutions can be applied in your hotel will streamline operations and unlock new avenues of profitability, allowing you to stay competitive and gro

Pricing 109
article thumbnail

Why Handling Mistakes Well Is a Key to Amazing Customer Service

Hospitality Net

Good customer service becomes noticeable for two reasons.

article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

Hotel Tech Stack: How to Build and Scale Effectively

Revenue Hub

What defines a hotel tech stack? Interconnectivity. NB: This is an article from SiteMinder , one of our Expert Partners The best hotel tech stacks feature seamless integrations between various software solutions like your property management system ( PMS ), booking system , payment processor , channel manager and customer relationship management ( CRM ) system.

article thumbnail

Pullman enters Croatia with a premium hotel in Zagreb’s thriving business hub

Hospitality Net

Pullman Hotels & Resorts, a pioneering hotel brand from Accor, today announces the opening of Pullman Zagreb, its first property in Croatia. The contemporary hotel is located in the City Island development area, a new business hub in the capital city’s rapidly growing Zagreb district.

105
105
article thumbnail

How Can I Increase My ADR – Part Two (Dynamic Pricing)

Revenue Hub

In our last blog, we looked at Channel Shift and the impact that this can make by simply restricting lower rated business in favour for higher rated business. Sounds simple right? NB: This is an article from Right Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Well, of course there are considerations to be made, and if you missed the advice, you can read it here.

Pricing 109
article thumbnail

Accor Announces Signing of Mercure Nha Trang

Hospitality Net

Accor, a global leader in hospitality, is strengthening its footprint in Vietnam with the signing of Mercure Nha Trang. This latest hotel signing, the Group’s ninth in the country this year, will bring the Mercure brand to the coastal city of Nha Trang, further expanding Accor’s offerings in Vietnam. The beachfront hotel is scheduled to open in late 2025.

article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Why RM Fails Without Sales and Marketing Collaboration

Revenue Hub

Let’s face it – if your revenue management strategy is operating in a vacuum, you’re setting yourself up for failure. NB: This is an article from Topline , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Picture this: revenue management is huddled in a corner, crunching numbers and tweaking rates, while sales and marketing are off doing their own thing.

Marketing 109
article thumbnail

Booking.com Reports Conventional Travel to Be Redefined in 2025

Lodging Magazine

AMSTERDAM—Booking.com’s annual Travel Predictions research reveals that many travelers want to redefine how they experience and engage with the world around them. Travelers will change the rules of conventional travel in 2025, and as a result, forge new connections with themselves, their loved ones, and those they meet along the way, as well as the destinations they visit.

Magazine 104
article thumbnail

JLL Survey: Technology is Top Priority for Hotel Operators

Revenue Hub

Imagine stepping into a hotel lobby and breezing through a check-in powered by facial recognition technology. With a key in hand, your app-ordered room service is delivered promptly by a robot. NB: This is an article from JLL Subscribe to our weekly newsletter and stay up to date In some hotels this is already reality. For instance, guests at integrated resort Marina Bay Sands can skip the queue and check in by scanning their faces and unlocking their hotel rooms with the same phone.

article thumbnail

10 Hotel Operators Using Automation to Cut Costs and Elevate Guest Experiences

Hospitality Net

As rising operating costs remain a top concern, hotel companies face mounting pressure to streamline operations and maintain high standards of guest service. One of the most effective strategies to achieve these goals is by automating back-office functions.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a