Thu.Feb 01, 2024

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Prime time for service robots

eHotelier

Service robots could solve many of the safety concerns felt to this day, but how are they perceived by customers?

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The New Vocabulary of Cocktails

EATER

“Fruit bat,” “amaroulette,” “dirty dump.” The language developed behind the bar today has come a long way since the age of Jerry Thomas. Here, a non-exhaustive guide to the modern lexicon.

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Types of hotel key cards and how they work | Mews

MEWS

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID (Radio-Frequency Identification) chip. The aim is to simplify hotel room access , payments, information transfer, and coupon storage. Hotel key cards are an alternative to traditional keys, are generally safer and provide more convenience for guests.

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In Portland, 2024 Is the Year of the Snack

EATER

Portland chefs are embracing the single serving, one-to-three-bite snack, encouraging diners to pop in between meals for something small

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The importance of a user-friendly hotel management software for owner-manged independent properties

Hotelogix

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. However, these quaint establishments often face towering challenges behind the scenes, particularly when managing and streamlining their daily operations. To deal with it, they need user-friendly hotel management software. Let's dive in to know more.

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AHLA: 72 Percent of U.S. Travelers to Maintain or Increase Hotel Stays in 2024

Lodging Magazine

WASHINGTON—Seventy-two percent of U.S. travelers say they plan to either maintain or increase their number of hotel stays in 2024 compared to 2023, and hotels remain the top lodging choice for likely travelers, according to a survey commissioned by the American Hotel & Lodging Association and conducted by Morning Consult. The survey found that most U.S. travelers (53 percent) plan to take overnight trips for leisure during the next four months, and 32 percent plan […] The post AHLA: 72

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Throw a Dumpling Party With Thirsty Dumpling’s Delightful Kits

EATER

Thirsty Dumpling founder Samantha Mui is on a mission to demystify the delicate art of dumpling making with cake mix-style Chinese dumpling kits.

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HB on the Scene: Robert Cole on HVMG successes

Hotel Business

Gregg Wallis, senior editor, Hotel Business , talks with Robert Cole, CEO, Hospitality Ventures Management Group (HVMG), about the latest successes from the management company and how he chose a career in hospitality. The post HB on the Scene: Robert Cole on HVMG successes appeared first on hotelbusiness.com.

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Always cold at restaurants? Pack a coat tote.

EATER

Shutterstock If you’re always cold at bars and restaurants, this simple hack is for you This post originally appeared in the January 31, 202 3 edition of The Move, pro tips and advice from Eater’s dining experts, direct to your inbox. Subscribe now. Nothing exposes you quite like your online search habits. In my case, the number of times I have Googled “What to wear to a restaurant in this weather?

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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IHG Hotels & Resorts continues to grow its lifestyle portfolio in Mexico with the opening of Hotel Indigo La Paz Puerta Cortés, in Baja California Sur

Hospitality Net

Hotel Indigo’s neighborhood proposition delivers a stay experience rooted in local culture in the Mexican Baja Peninsula.

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Report: Pricing a key concern for meeting planners

Hotel Business

According to the 2024 State of the Meetings Industry report from Knowland and ConferenceDirect , pricing continues to be an issue with 47% of meeting planners. The report reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2024. “Improvements in staffing and technology have enabled hotels to respond faster,” said Jeff Bzdawka, CEO, Knowland. “Twice as many planners are satisfied with venue responsiveness co

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How to Respond to a Negative Hotel Guest Review

Revenue Hub

Online reviews have an enormous impact on potential guests’ booking decisions. Negative hotel guest reviews significantly impact a property’s reputation and the likelihood a guest will book, or a happy guest will return. According to one study by Brightlocal , 94% of consumers said they avoid businesses with negative reviews. NB: This is an article from Fuel Travel Subscribe to our weekly newsletter and stay up to date And keeping your overall score high is important, with 57% of consumers only

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DoubleTree Suites by Hilton Orlando-Disney Springs Area Debuts Multimillion-Dollar Upgrade

Hospitality Net

DoubleTree Suites by Hilton Orlando-Disney Springs Area has completed a multi-million-dollar renovation to its 236 all-suite property located at 2305 Hotel Plaza Boulevard, convenient to the Orlando International Airport, the Orange County Convention Center, and Orlando’s world-class theme parks.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Why Hotels Should Ride the GDS Wave in 2024

Revenue Hub

In the intricate tapestry of the hospitality industry, Global Distribution Systems (GDS) have long been the favored tools of major players —hotel chains, airlines, and travel agents. However, as we stand on the cusp of 2024, the spotlight turns toward independent hotels and small groups. Should they venture into the realm of GDS as a pivotal element of their business strategy?

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Secrets Playa Blanca Costa Mujeres Debuts in the Mexico Caribbean

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the opening of Secrets Playa Blanca Costa Mujeres, the latest Inclusive Collection, part of World of Hyatt resort to open in Mexico. The 507-room, adults-only resort further strengthens Hyatt’s leisure portfolio throughout the Mexican Caribbean, with continued growth expected throughout 2024.

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Why Last Minute Bookings Can Be Gold

Revenue Hub

Hello, hoteliers and revenue managers! Let’s talk about something that’s been etched in stone for far too long in our industry – the ‘perfect booking window.’ You know, that magical timeframe we’ve all been told is the sweet spot for securing reservations. Well, it’s time to shatter that myth. NB: This is an article from Topline RM , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Today, we’re diving into why embracing last-minute bookings isn’t just a necessity

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Minor Hotels to Expand Luxury Anantara Portfolio in Oman With Upcoming Coastal Property

Hospitality Net

Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, announces the continued expansion of its luxury Anantara brand in Oman with the upcoming development of a new resort in Bandar Al Khairan, Muscat. Located on the rugged Omani coast just 45 minutes from the capital, the new-build 121-key property is slated to launch in 2026.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Sports Illustrated Resorts plans first Texas location

Hotel Business

Sports Hospitality Ventures LLC , the exclusive hotel and resorts licensee for the Sports Illustrated brand across North America and the Caribbean, and the Lagoon Development Company have formed a new joint venture to develop the Sports Illustrated Resort at Lago Mar in Texas City, TX. “This partnership blends the dynamic energy of sports with the exceptional hospitality of Texas, creating a haven in the heart of the Lone Star State,” said Uri Man, founder/CEO, Lagoon Development.

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Six Senses Kyoto to Welcome Guests from late April, 2024

Hospitality Net

Embodying a heady mix of no-filter landscapes, genuine hospitality, and fascinating contrast of preserved ancient culture and ultra-modern shine, Japan is as sensuous as it is enticing.

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Retention, Retention, Retention: What Can Hotels Do To Improve It?

Revenue Hub

Hi, welcome to another Expert Insights discussion Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture an

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Grupo Puntacana announces a new ultra-luxury hotel project at Playa Serena Puntacana Resort

Hospitality Net

During the 44th edition of the International Tourism Trade Fair (FITUR 2024), held in Madrid, Spain, Grupo Puntacana announced the development of its next hotel project in Playa Serena Puntacana Resort, a unique proposal in ultra-luxury tourism.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Meet the team: Tanvi Trivedi, Senior Business Development Manager – West Region, STAAH India Ltd

STAAH

A professional kathak dancer and an avid traveller, Tanvi initially embarked on her career in pharmaceuticals, however She soon discovered her true passion – the hotel technology. Combining her love for the traditional south Indian dance, Tanvi is a devoted pet lover and wanderlust, she has found fulfilment in the dynamic world of hotel technology. A bit about Tanvi’s Career History Graduating as an Engineer in Computer Science and completing her Master’s in Business Administration, despit

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Navigating the Future with Food Delivery Services

Modern Restaurant Management

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this trans

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109-Key Ramada by Wyndham for Kathmandu Dhumbarai, Nepal

Hospitality Net

M/s Akama Hotel Ltd. a hotel development and investment company based in Nepal, today announces the signing of a franchise agreement with Wyndham Hotels & Resorts for a new hotel development under the midscale Ramada by Wyndham brand in Kathmandu, Nepal.

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Customer-obsessed: Why should your hotel embrace this trend?

eHotelier

“Putting the customer first” is one expression that has been around hospitality for a long time. However, now we enter an era of being “customer-obsessed”. This has become more than a trend and has turned into a key mindset that hoteliers must not be unaware of.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.