Thu.Feb 01, 2024

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Prime time for service robots

eHotelier

Service robots could solve many of the safety concerns felt to this day, but how are they perceived by customers?

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Types of hotel key cards and how they work | Mews

MEWS

What is a hotel key card? A hotel key card has a magnetic stripe, works with Near-Field Communication (NFC) technology, or is embedded with an RFID (Radio-Frequency Identification) chip. The aim is to simplify hotel room access , payments, information transfer, and coupon storage. Hotel key cards are an alternative to traditional keys, are generally safer and provide more convenience for guests.

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The importance of a user-friendly hotel management software for owner-manged independent properties

Hotelogix

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. However, these quaint establishments often face towering challenges behind the scenes, particularly when managing and streamlining their daily operations. To deal with it, they need user-friendly hotel management software. Let's dive in to know more.

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The New Vocabulary of Cocktails

EATER

“Fruit bat,” “amaroulette,” “dirty dump.” The language developed behind the bar today has come a long way since the age of Jerry Thomas. Here, a non-exhaustive guide to the modern lexicon.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Customer-obsessed: Why should your hotel embrace this trend?

eHotelier

“Putting the customer first” is one expression that has been around hospitality for a long time. However, now we enter an era of being “customer-obsessed”. This has become more than a trend and has turned into a key mindset that hoteliers must not be unaware of.

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Six Senses Kyoto to welcome guests from late April, 2024

eHotelier

Embodying a heady mix of no-filter landscapes, genuine hospitality, and fascinating contrast of preserved ancient culture and ultra-modern shine, Japan is as sensuous as it is enticing.

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Navigating the Future with Food Delivery Services

Modern Restaurant Management

The restaurant sector is at an equilibrium in an era when convenience is key and customer preferences are continuously changing. Food delivery services have not only changed the way people eat, but they have also provided restaurant operators with both obstacles and possibilities. We dig into the tremendous impact of meal delivery services in this thought leadership essay, providing fresh insights, strategic ideas, and views targeted at enhancing the restaurant industry's grasp of this trans

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Luxury developer Urasaya property opens pre-sales

eHotelier

Pioneering real estate developer Urasaya Property Co., Ltd has announced that pre-sales are now open for Urasaya Beachfront Residences, its eagerly-anticipated collection of luxurious pool villas nestled on the pure shores of Sichon, against a backdrop of the Khao Luang mountain range in Nakhon Si Thammarat province.

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In Portland, 2024 Is the Year of the Snack

EATER

Portland chefs are embracing the single serving, one-to-three-bite snack, encouraging diners to pop in between meals for something small

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Kostas Ioannidis appointed Sales Advisory Board Chair at HSMAI Europe

eHotelier

HSMAI Europe, the European arm of the Hospitality Sales and Marketing Association International (HSMAI), sustainable revenue growth globally, has appointed experienced hospitality professional, Kostas Ioannidis, as its Sales Advisory Board Chair for 2024.

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HB on the Scene: Robert Cole on HVMG successes

Hotel Business

Gregg Wallis, senior editor, Hotel Business , talks with Robert Cole, CEO, Hospitality Ventures Management Group (HVMG), about the latest successes from the management company and how he chose a career in hospitality. The post HB on the Scene: Robert Cole on HVMG successes appeared first on hotelbusiness.com.

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Radisson Hotel Group launches new career development proposition with Career Month

eHotelier

Radisson Hotel Group provides meaningful career moments and advancement possibilities globally. As part of this ongoing commitment, the Group has launched several new career development tools and initiatives, including the Group’s first-ever Global Career Month.

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Report: Pricing a key concern for meeting planners

Hotel Business

According to the 2024 State of the Meetings Industry report from Knowland and ConferenceDirect , pricing continues to be an issue with 47% of meeting planners. The report reveals insights to help industry professionals understand what meeting planners and event managers expect and will prioritize in 2024. “Improvements in staffing and technology have enabled hotels to respond faster,” said Jeff Bzdawka, CEO, Knowland. “Twice as many planners are satisfied with venue responsiveness co

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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UNWTO communication, media and tourism training in Africa workshop

eHotelier

The first UNWTO Communication, Media and Tourism Training in Africa Workshop organized in collaboration with the Ministry of Tourism and Hospitality Industry of Zimbabwe and the Zimbabwe Tourism Authority (ZTA) was in the majestic Victoria Falls, from 13 to 15 November 2023 bringing together tourism professionals, journalists, media and communication specialists drawn from 20 countries in the Africa region.

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Sports Illustrated Resorts plans first Texas location

Hotel Business

Sports Hospitality Ventures LLC , the exclusive hotel and resorts licensee for the Sports Illustrated brand across North America and the Caribbean, and the Lagoon Development Company have formed a new joint venture to develop the Sports Illustrated Resort at Lago Mar in Texas City, TX. “This partnership blends the dynamic energy of sports with the exceptional hospitality of Texas, creating a haven in the heart of the Lone Star State,” said Uri Man, founder/CEO, Lagoon Development.

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The Add to Cart Valentine’s Day Gift Guide

EATER

Eater 12 things to buy for Valentine’s Day this year, chocolates not included This post originally appeared in the January 28, 2023 edition of Add to Cart, the weekly newsletter for people who like shopping (almost) as much as they love eating. Subscribe now. I have written before about my belief that Valentine’s Day is fun and should be celebrated, especially with dessert.

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Meet the team: Tanvi Trivedi, Senior Business Development Manager – West Region, STAAH India Ltd

STAAH

A professional kathak dancer and an avid traveller, Tanvi initially embarked on her career in pharmaceuticals, however She soon discovered her true passion – the hotel technology. Combining her love for the traditional south Indian dance, Tanvi is a devoted pet lover and wanderlust, she has found fulfilment in the dynamic world of hotel technology. A bit about Tanvi’s Career History Graduating as an Engineer in Computer Science and completing her Master’s in Business Administration, despit

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How to Respond to a Negative Hotel Guest Review

Revenue Hub

Online reviews have an enormous impact on potential guests’ booking decisions. Negative hotel guest reviews significantly impact a property’s reputation and the likelihood a guest will book, or a happy guest will return. According to one study by Brightlocal , 94% of consumers said they avoid businesses with negative reviews. NB: This is an article from Fuel Travel Subscribe to our weekly newsletter and stay up to date And keeping your overall score high is important, with 57% of consumers only

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Minor Hotels to Expand Luxury Anantara Portfolio in Oman With Upcoming Coastal Property

Hospitality Net

Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, announces the continued expansion of its luxury Anantara brand in Oman with the upcoming development of a new resort in Bandar Al Khairan, Muscat. Located on the rugged Omani coast just 45 minutes from the capital, the new-build 121-key property is slated to launch in 2026.

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Lama Al Obaidli appointed Assistant Director at Hyatt Regency Riyadh Olaya

eHotelier

Lama Al Obaidli has been appointed as the assistant director of human resources at Hyatt Regency Riyadh Olaya.

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Six Senses Kyoto to Welcome Guests from late April, 2024

Hospitality Net

Embodying a heady mix of no-filter landscapes, genuine hospitality, and fascinating contrast of preserved ancient culture and ultra-modern shine, Japan is as sensuous as it is enticing.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Retention, Retention, Retention: What Can Hotels Do To Improve It?

Revenue Hub

Hi, welcome to another Expert Insights discussion Today we are joined by Deanne Soderberg who is a seasoned HR professional and presently a Human Resource Industry Expert Consultant and Talent Specialist with Strategic Solution Partners one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Her 16 years as VP of Human Resources with Hay Creek Hotels involved growing a small start-up hotel company from 4 boutique properties to over 20 while building a company culture an

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Grupo Puntacana announces a new ultra-luxury hotel project at Playa Serena Puntacana Resort

Hospitality Net

During the 44th edition of the International Tourism Trade Fair (FITUR 2024), held in Madrid, Spain, Grupo Puntacana announced the development of its next hotel project in Playa Serena Puntacana Resort, a unique proposal in ultra-luxury tourism.

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Why Hotels Should Ride the GDS Wave in 2024

Revenue Hub

In the intricate tapestry of the hospitality industry, Global Distribution Systems (GDS) have long been the favored tools of major players —hotel chains, airlines, and travel agents. However, as we stand on the cusp of 2024, the spotlight turns toward independent hotels and small groups. Should they venture into the realm of GDS as a pivotal element of their business strategy?

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DoubleTree Suites by Hilton Orlando-Disney Springs Area Debuts Multimillion-Dollar Upgrade

Hospitality Net

DoubleTree Suites by Hilton Orlando-Disney Springs Area has completed a multi-million-dollar renovation to its 236 all-suite property located at 2305 Hotel Plaza Boulevard, convenient to the Orlando International Airport, the Orange County Convention Center, and Orlando’s world-class theme parks.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.