Tue.Oct 31, 2023

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A comprehensive guide to hotel mobile marketing: Part 1

eHotelier

Find the strategies, tools, and best practices that empower hotels to engage and convert guests effectively through mobile channels, from mobile apps to SMS marketing, ultimately driving bookings and enhancing guest experiences.

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Everything You Need to Know to Get Your Business Ready For Cold and Flu Season

Modern Restaurant Management

Let’s face it, at some point during the cold and flu season, you’re at higher risk of having a sick employee working at your establishment. In fact, the CDC notes between nine and 41 million illnesses occur annually in the United States. As a restaurant owner, you want to be able to ensure your establishment can operate with healthy employees.

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UNWTO General Assembly endorses growing presence on the ground: Regional offices in Americas and Africa on the way

eHotelier

The commitment of the World Tourism Organization (UNWTO) to moving closer to its Members and being on the ground in every region has been further demonstrated through confirmed plans for two new Regional Offices.

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7 benefits of using chatbots in the hotel industry | Mews

MEWS

Are you wondering what a hotel chatbot is and whether it’s suitable for your property? From answering questions to providing relevant information, this emerging technology is changing how hotels interact with guests. And they can do it 24/7.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Comfort® Hotels unveils new look and feel with first rise & shine™ prototype opening in Mountain Grove, Missouri

eHotelier

Choice Hotels International, Inc. unveiled a new Comfort Hotels look and feel with the opening of the first, new construction Rise & Shineâ„¢ prototype in Mountain Grove, Missouri.

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More Trending

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Marriott International unveils a trio of new Beachside Resorts in Nha Trang, Danang And Hoi An, Vietnam

eHotelier

Marriott International, Inc. proudly announced the opening of three premium brands hotels in Vietnam’s popular leisure destinations: Nha Trang Marriott Resort & Spa, Hon Tre Island, Danang Marriott Resort & Spa, Non Nuoc Beach Villas, and Renaissance Hoi An Resort & Spa. Owned by the leading hospitality company in Vietnam Vinpearl, the three newly opened hotels will be offering travelers unique and distinctive experiences while they explore the beauty of Vietnam.

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It’s Always Sunny on Food Instagram

EATER

So bright. | Shutterstock Sharp shadows and bright sun are the latest way food influencers are striving for relatability I tell myself it’s the lighting in my apartment that has kept me from becoming an Instagram cooking sensation. I have southern exposure, perfect for growing tomatoes on my slip of a balcony but not for any sort of windowsill photo shoot.

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Daniel Texeira appointed General Manager of AC Hotel by Marriott Honolulu

eHotelier

Highgate, a leading hotel management, investment and development company, has appointed Daniel Texeira as General Manager of AC Hotel by Marriott Honolulu. In his new role, Texeira will oversee all operations and management of the newest property in the AC Hotels by Marriott portfolio, scheduled to open January 2024.

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WTTC Announces Major Speakers for its 23rd Global Summit in Rwanda

Hospitality Net

The World Travel & Tourism Council (WTTC) gears up for its stellar 23rd Global Summit in Kigali this week (1-3 Nov), with Ivorian footballing legend Didier Drogba set to take to the stage.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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UrVenue adds Director of Partnerships position with the hiring of Nicole Navitsky

eHotelier

To support its rapid growth and streamline integrations among the vendor community, UrVenue has hired Nicole Navitsky as Director of Partnerships. In this newly created position, Navitsky is responsible for driving sustainable growth and ensuring that UrVenue – pioneer of the hospitality industry’s first official Property Experience Management System (PXMS) – delivers an exceptional product for its hotel customers and technology partners.

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White Castle's AI ordering increases efficiency, eases labor pains

Fast Casual

QSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its ordering process and how it's easing labor issues and increasing efficiency.

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Dubai’s Samana Developers launches Dh500 mln ‘Manhattan-1 & Manhattan-2 Projects in JVC

eHotelier

Samana Developers today announced the launch of two new residential projects, namely Manhattan-1 and Manhattan-2. These projects, valued at Dh250 million each, are situated in Jumeirah Village Circle. With a combined value of Dh500 million, both projects will have 386 apartments with retail units on the ground floors.

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Mythbusting 5 spooky misconceptions about restaurant operations

Fast Casual

Lindsay Petrovic, VP of Restaurant Product Management at NCR Voyix, debunks five common restaurant myths thanks to the use of smart restaurant technology.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Who Wants a 7UP Ramos?

EATER

The 7UP Ramos Gin Fizz, a cocktail recipe by the soda brand from the 1960s, isn't that outrageous in the age of acid-adjusting.

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7 Signs Your Restaurant's Payroll Company Isn’t Working Out

7 Shifts

Let’s face it—no one looks forward to running payroll. Doing calculations and triple-checking numbers isn’t your idea of a fun afternoon. But if running payroll fills you with dread and anxiety, something is wrong. If you find yourself putting off payroll because the process is too painful, don’t beat yourself up for procrastinating. Your payroll system should work for you, not against you.

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Whitbread appoints four to its property team

Hotel Owner

Whitbread has announced the appointment of Will Steward, Rowan Edwards, James Hall and Quinten Barker to its property team to support the construction and acquisition of new Premier Inn and Hub by Premier Inn hotels across the UK and Ireland. Steward and Edwards have joined the business as construction project and programme managers working in the UK regions and Ireland to deliver Whitbread’s pipeline of more than 7,200 committed pipeline bedrooms.

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Mews adds Expedia Group to its collection of direct OTA integrations

Hospitality Net

Mews, the industry-leading hospitality cloud, has released a bespoke integration to Expedia Group that allows properties to connect the leading Online Travel Agencies (OTA) directly to Mews PMS.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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RBH launches talent development programme for 2024

Hotel Owner

RBH Hospitality Management has announced the launch of its Pyramid Programme for 2024. The development programme is designed to give ambitious heads of departments within the RBH portfolio of over 50 hotels an opportunity to fast-track into senior roles with the right training. Now in its sixth year, the scheme has already seen five previous candidates become general managers, while 46% of its delegates have been promoted into deputy manager roles, and 29% have had the confidence to move into la

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Global Business Travel Sees Shifting Challenges and Opportunities for 2024

Revenue Hub

The majority of professionals in the global business travel industry say the sector has reached near-full recovery this year since the pandemic days of 2019. NB: This is an article from GBTA But even as business travel has rebounded, the industry is looking ahead at key areas poised for change and impact in 2024, with an emphasis around travel cost management strategies, sustainability, the transformation of retailing models, and the integration of emerging technologies.

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Chelsea Harbour Hotel to relaunch Estiva Bar and Restaurant

Hotel Owner

Chelsea Harbour Hotel is set to relaunch its Estiva Bar and Restaurant, inspired by Mediterranean summers. The new bar and restaurant is set to open its doors and welcome guests on 3 November 2023. The redesigned Estiva features Mediterranean theme decor with views of Chelsea Harbour. The culinary team has curated a food menu which features tender cuts of meat and seafood and the cocktail menu features ocean-inspired cocktails.

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UrVenue Adds Director of Partnerships Position with the Hiring of Nicole Navitsky

Hospitality Net

To support its rapid growth and streamline integrations among the vendor community, UrVenue has hired Nicole Navitsky as Director of Partnerships. In this newly created position, Navitsky is responsible for driving sustainable growth and ensuring that UrVenue – pioneer of the hospitality industry’s first official Property Experience Management System (PXMS) – delivers an exceptional product for its hotel customers and technology partners.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Inn Collection Group becomes Which? Recommended provider

Hotel Owner

The Inn Collection Group has become a Which? Recommended provider after the UK consumer champion revealed its list of the best and worst hotel chains of 2023. The pub with rooms operator is a new entry into the list of providers with the Which? seal of approval, a coveted accolade which marks out the brands of choice for the discerning purchaser. More than 5,000 people rated their hotel stays for the annual hotel survey, with respondents invited to rate their experiences at 37 hotel chains acros

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IHCL Announces Financial Results for Q2 FY 2023-24 - Marking Six Consecutive Quarters of Record Performance

Hospitality Net

The Indian Hotels Company Limited (IHCL), India’s largest hospitality company, reported its consolidated financials for the second quarter ending September 30th, 2023.

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Leeds Castle to launch new luxury Lakeside Lodges

Hotel Owner

Leeds Castle, near Maidstone, Kent, has announced it is creating four new luxury Lakeside Lodges, due to open later this year. The lodges will be accessed via a private walkway that meanders through the Lady Baillie Mediterranean Garden Terraces and will enable guests to enjoy direct entry to the historic Grade I listed Leeds Castle. The lodges will offer views over the Great Water from the private deck, as well as nighttime views through the stargazing rooflight directly above guests’ beds.

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Hotel Financial Performance Influenced by Changes in F&B Offerings

Revenue Hub

The 2020 COVID-influenced lodging industry recession resulted in some noticeable changes to the way hotels provide food and beverage (F&B) service. NB: This is an article from CBRE Hotels Social distancing regulations forced operators to be creative in the way they served food and beverages to guests. Rising wage rates and sharp increases in the cost of food and beverage products compelled hotel managers to find ways to control costs.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.