Hotel Business

SEPTEMBER 21, 2024

Oravel Stays, the parent company of the global travel technology company OYO, has agreed to acquire G6 Hospitality, parent company of the Motel 6 and Studio 6 brands, from Blackstone Real Estate for $525 million, in an all-cash transaction. “This acquisition is a significant milestone for a startup company like us to strengthen our international presence.

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Revfine

SEPTEMBER 21, 2024

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. In this article, you’ll explore how automation frees staff to make meaningful connections, while powering personalized offers that drive guest satisfaction and ancillary revenue. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every The post The Digital Concierge: How Technology Helps Hotels Add a Human Touch appeared first on Revfine

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Concierge Guest Satisfaction Article 52

Mary Gostelow

SEPTEMBER 21, 2024

“What’s your role if I have to use the bloody iPad for absolutely everything?!” Finally losing his temper on the second day in Singapore, the Sybaritic Single scolds the butler in his suite at the Raffles Hotel. His first impulse was to contact Christian Westbeld, one of the most elegant general managers in the entire world, to share the frustration that’s been mounting over the past 24 hours but why not give hotel staff another chance?

Marketing 52

Marketing 52

Are Morch

SEPTEMBER 21, 2024

When you’re managing a construction team, you have so much on your plate that hurdles and obstructions to the regular running of things can seem more disastrous than they initially appear. These kinds of hold-ups can cause more problems, set you back against deadlines, and even cost you money. Therefore, having ways of countering the […] The post Keeping the Construction Process Unimpeded appeared first on Are Morch, Digital Transformation Coach.

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Service Management

Serviced Apartments

SEPTEMBER 21, 2024

Reading Time: < 1 minute Worldwide: Corporate accommodation provider CAP Worldwide has been awarded gold status from sustainability ratings company EcoVadis. EcoVadis evaluates companies on four key areas: environment, labour and human rights, ethics, and sustainable procurement. The gold award places CAP in the top five per cent of companies across all sectors, and in the top one per cent for travel agency, tour operator, reservations service and related activities.

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Procurement Reservations 52