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Welcome to a collection of insights and learnings based on the lived experiences of some of the many hospitality managers encountered at EHL. Based on practicing a set of key principles and behaviors, becoming an effective change leader is a skill that develops over time. The need for constant change It has become almost commonplace.
What is dynamic pricing in hotels? We’re all likely familiar with algorithms now, as many of the tools we use daily depend on them. Type anything into Google, and a complex system of data retrieval kicks into action to deliver the best possible results for your query. Scroll through your Instagram feed, and the results you see are calculated by an infamous algorithm that social media experts are always trying to outsmart.
Alain Coumont founded Le Pain Quotidien focused on organic ingredients and the brand is now adding a new ingredient to the mix: artifical intelligence. Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overs
Award-winning bartenders Pippa Canavan and Murray Walsh are just days away from opening their first venue, Bar Love. The bar will take over a vacant block between Perth’s Northbridge and Highgate, on the previous site of the Harvison Gallery. Bar Love will prioritise cocktails, with a seasonal menu of creative options alongside a focus on producing perfect classics.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hyatt Hotels Corporation today announced that an affiliate of Hyatt has completed the sale of the 1,641-room Hyatt Regency Orlando and adjacent 45 acres of
Extended Stay America, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Premier Suites Portland North, located in Portland, Oregon.
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Extended Stay America, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Premier Suites Portland North, located in Portland, Oregon.
Matt Kleefisch – most recently the general manager at Carter Creek Winery Resort & Spa in Texas Hill Country – has been named director of hospitality operations for Santa Ana, Calif.-based Carter Hospitality Group.
Officials of ELEVAT3, a leading revenue management consultancy firm, today announced that the company has launched a new sales & marketing division to provide tailored branding solutions for hoteliers, naming industry veteran Beth Barris as executive vice president of sales & marketing to lead the new offering.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Lille Allen Brands like Fly By Jing and Bachan’s are reaching a whole new audience from the shelves of the ultimate big-box store The last decade or so has been a golden era for cool food products sold directly to consumers online. Think of Fly By Jing, the wildly popular Sichuan chile crisp, or Magic Spoon, the grain-free, low-carb cereal that’s earned a cult following.
In a landmark deal, the Candela P-12, the world's first electric hydrofoil ship, will service the planned water network in NEOM, the gigantic, sustainable development taking shape in Northwest Saudi Arabia. NEOM has procured an initial batch of 8 of the foiling, electric shuttle ships, making it the largest announced order in Candela’s history.
Lille Allen Crab’s favorite seasoning is more versatile than you might think There’s always a bit of an eye roll when out-of-staters reduce Marylanders to crabs, Old Bay , and our perhaps inordinate love of the state’s flag. The thing is, they’re not wrong. Picking crabs is a coveted tradition where I come from, one that every family big or small, acquired or chosen, looks forward to when summer rolls around.
Australia’s largest hotel operator, Accor, has added its weight as Founding Hotel Partner of the newly created Australian Restaurant and Café Association (ARCA), which has been established to respond to the economic challenges facing the local hospitality industry.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Justin Tsucalas The medley or cucumbers, tomatoes, shallots, and herbs is impossible to beat “If there ever was a national Iranian salad, it would be the Shirazi salad,” writes Leila Heller in her cookbook, Persian Feasts , which comes out in September. This salad originates from the city of Shiraz in the southwestern part of Iran, but its reach is global: you can easily find it at every Persian restaurant across the U.S.
Resolute Road Hospitality and Choice Hotels International recently organized an Executive Investment Forum in Dallas titled "Exploring Extended Stay in Texas.
Justin Tsucalas Jinji Fraser looked to Smith Island when creating this simple recipe for chocolate fudge If you observe it carefully, chocolate can tell a story. At least that’s what Jinji Fraser, the founder of Baltimore’s Jinji Chocolate , believes. “I always say that making chocolate is so little of what we do,” Fraser says. “It’s the end part of a very long process between traveling and sourcing and communicating — there’s all these things along the way that serve the story of chocolate maki
Travelling is no longer just about the destination, it’s about the experience, and for today’s senior travellers, technology has become an indispensable part of the adventure. Forget the days of struggling with maps or being out of touch, the modern senior is armed with gadgets and apps that make travel safer, easier, and more enriching than ever.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Radisson Hotel Group is delighted to announce the opening of The Bolton Stadium Hotel, a member of Radisson Individuals, located in the heart of North West England and attached to the home of Bolton Wanderers Football Club. With 125 comfortable rooms and suites, panoramic pitch-side views, an all-day restaurant, bar, and lounge, as well as several modern meeting rooms, the hotel is the perfect venue for guests visiting the stadium or business travellers arranging meetings and events.
Revenue management consultancy firm ELEVAT3 has launched a new sales & marketing division to provide tailored branding solutions for hoteliers, naming industry veteran Beth Barris as EVP, sales & marketing to lead the new offering. “With more than two decades of direct hospitality sales and marketing experience , Beth is the ideal candidate to lead ELEVAT3’s new division,” said Nilesh Patel, partner/cofounder, ELEVAT3.
Accor, a world-leading hospitality group, and Brigade Hotel Ventures Ltd. (BHVL) are delighted to announce the launch of the first ibis Styles property in Karnataka, located in the cultural capital of India. This marks the opening of the third ibis Styles hotel in India, following successful launches in Goa. ibis Styles Mysuru will be the fourth hotel opening between Brigade and Accor, enhancing this partnership further.
Wyndham Hotels & Resorts ‘ Wyndham Rewards has once again been ranked the top hotel rewards program by readers of USA Today. This marks the seventh consecutive year it has taken the top spot in program rankings. Nominees for the awards are compiled by a panel of industry experts, and winners are chosen based on daily voting from USA Toda y readers.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hyatt Hotels Corporation (NYSE: H) announced today that a Hyatt affiliate has entered into a management agreement with Heiwa Real Estate Co. Ltd., for a new Park Hyatt hotel in Sapporo. Scheduled to open in 2029, the hotel will be situated in the economic and cultural center of the Hokkaido Prefecture in northern Japan. It will be the fourth Park Hyatt branded hotel in the country and will complement the award-winning Park Hyatt Niseko Hanazono, a luxury mountain retreat located in Hokkaido’s le
Third-party hotel operator Avion Hospitality has appointed Dan Peterson as SVP, operations. He brings an extensive background in the hospitality industry, having held multiple senior corporate management roles. Most recently, he served as EVP, operations with Minneapolis-based CSM Corporation. “Dan’s wealth of experience and proven track record in operations make him a valuable addition to the Avion team,” said Robert Burg, CEO/president, Avion Hospitality.
I cannot be alone. I am sure we have all looked at those waste receptacles/rubbish bins with questioning eyes and asked ourselves, what goes where? Although you will often be given a list of appropriate items, there is no way to include every possible allowable item. If you are like me, what you have in your hand is a plate or container of mixed items requiring multiple bins, further complicating the problem.
The hospitality industry has seen a significant increase in outsourcing labor and part-time staff. As a result, many outsourced staff, temporary, or part-time employees may not be looking their best in company-issued garments upon their first day and therefore not feeling like they are a part of the team. JW Marriott Nashville recognized these challenges within its housekeeping department, which operates with a significant amount of outsourced labor.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Ahura Resorts - the 100% Fijian family-owned management company of Likuliku Lagoon Resort, is excited to announce a series of major revitalization projects for 2025 during which, the resort will close from 1st February to 30th April 2025.
The number of hospitality businesses entering insolvencies has risen by 13% between May and June this year, as operators struggle with trading costs, according to Buchler Phillips’ Hospitality Index. Overall, the number of hospitality insolvencies rose by 1.41% in the first half of 2024, as some 1,801 accommodation and food service companies closed in the six months to June – having risen from 1,776 in the same period last year.
Borgo dei Conti Resort is a 40-room & suite luxury resort located in the heart of Umbria, Italy. Opening summer 2024, the estate is surrounded by 40 acres of picturesque olive groves and lush forestland - immersing guests in the scenic Italian countryside. Designed by Milanese firm Spagnulo and Partners, Borgo dei Conti Resort’s design scheme pays homage to Umbria’s history with the use of rich color palettes inspired by the work of iconic Renaissance painters such as Pietro Perugino and Raffael
Michael Hoeweler When your hands are covered in Old Bay and crab fat, your options are limited Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, I grew up in the Midwest, a place sadly lacking in crab boils, and moved to Maryland about a decade ago.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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