eHotelier
APRIL 4, 2024
Juggling maintenance and sustainability in a property is a balancing act between deciding what level of maintenance we want to achieve and can afford and ensuring that the property runs as efficiently as possible without compromising on service or standards.
MEWS
APRIL 4, 2024
Part 1: Solo, Duo, Trio Aylin and I work together in the Connectivity tribe at Mews, where our primary focus is the connectivity of our hospitality platform. This enables hoteliers to connect their crucial external systems, such as processing reservations through connections to CRS, OTAs, etc., and manage their business from a single unified platform.
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Modern Restaurant Management
APRIL 4, 2024
There is not one simple thing a company can do to be more sustainable–there are dozens that need to done every day, but they are doable. That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company.
EATER
APRIL 4, 2024
This glass is too small. | Getty Images Tables are tiny and so are the glasses One question I often find myself mulling over while dining out is: When did the water glasses get so tiny? That gives way to other thoughts. Am I just uncontrollably, and perhaps worryingly, thirsty? Is the guidance that I drink eight glasses a day indeed bogus ? Am I not supposed to drink this much water with a meal?
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
MEWS
APRIL 4, 2024
What is revenue management? Revenue management is a business technique that optimizes inventory and maximizes profits. Its parameters evolve over time with advancements in artificial intelligence, automation, and industry-leading tools, but its core principles remain consistent.
EATER
APRIL 4, 2024
The best craft beer breweries in 2024, from a minimalist operation serving lagers to the brewers making IPAs that spotlight regional flavors.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Soft Inn
APRIL 4, 2024
I n today’s fast-paced world, technology has revolutionized various industries, including hospitality. Delays in hotel check-ins can significantly impact guest satisfaction, with even a 5-minute delay reducing it by 50%. Long queues at hotel front desks during check-ins are now a thing of the past, thanks to the self-check-in hotel kiosks. In this article, we'll delve into the advantages and disadvantages of hotel kiosks and how they're reshaping the hospitality landscape.
eHotelier
APRIL 4, 2024
Holland America Line is working with Audible, a leading creator and provider of premium audio storytelling, as the first cruise line to offer a co-branded book club with celebrated authors across different genres. The alliance also includes curated destination-focused collections—accessed via an extended Audible free trial—as well as free in-stateroom Audible content available to all guests.
Guides: Lodging Magazine
APRIL 4, 2024
Guestrooms and Corridors at the Condado Palm Inn Last fall, South Florida interior design firm V Starr conducted a refresh of the Condado Palm Inn’s 88 guestrooms and corridors that evokes the hotel’s Puerto Rico locale. Capturing the community of Condado’s vibrant energy, the redesign was part of an $8 million, property-wide transformation that led to the Condado Palm Inn earning Hilton’s Tapestry Collection banner.
eHotelier
APRIL 4, 2024
Hilton has once again been recognized for its award-winning workplace culture. Today, Great Place to Work and Fortune named Hilton No. 1 on the 100 Best Companies to Work For in the U.S. list, marking its ninth consecutive placement on the prestigious list and sixth consecutive year in the top 10. Today’s recognition follows the company’s ranking as the No. 1 World’s Best Workplace and makes Hilton the only hospitality company to have earned the top spot on these prestigious lists.
Speaker: Jennifer Hill
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hotel Business
APRIL 4, 2024
At the 2024 AAHOA Convention & Trade Show at the Orange County Convention Center in Orlando, brand leaders took to the stage during the first General Session to discuss the issues affecting the hotel industry. Moderated by Sarah Dandashy , creator, Ask a Concierge , the panel included Geoff Ballotti , president/CEO, Wyndham Hotels & Resorts ; John Murray , president/CEO, Sonesta ; Rajiv Trivedi , board member, Red Roof ; Julie Arrowsmith , president/CEO, G6 Hospitality ; Greg Juceam , pr
eHotelier
APRIL 4, 2024
The Hôtel Royal, a gem nestled amidst the surrounding nature, celebrates the completion of a year of transformation of its spa, inaugurating a new space dedicated to an all-round wellness experience: evian® SPA.
Hospitality Net
APRIL 4, 2024
Ireckonu, an innovative Hospitality Middleware and Customer Data Platform for hotel chains, today announced the achievement of ISO/IEC 27001:2022 certification, a globally recognized standard for information security management systems (ISMS). This certification demonstrates Ireckonu’s comprehensive commitment to the highest level of security for sensitive information and data.
eHotelier
APRIL 4, 2024
Fusion Hotel Group has announced the appointment of David Roberts as its new chief operating officer (COO), bringing on board a seasoned professional with some 20 years’ experience in the Asian hospitality sector at a time when the hotel group is significantly expanding its presence in the region.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Revenue Hub
APRIL 4, 2024
The loyalty programs of the largest hotel brands in the world, such as Marriott, Hyatt and Hilton, all share a common functionality: “book & join” or the ability to join the loyalty program while making the first reservation and without diverting to a different funnel where there is a greater chance that your guest will drop out. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Increasing your customer database quickly is o
eHotelier
APRIL 4, 2024
Sofitel Al Hamra Beach Resort is delighted to announce the appointment of Karim Abdelhamid as the General Manager, responsible for overseeing the Sofitel Al Hamra Beach Resort. Karim is no stranger to Sofitel’s brand and has garnered over 25 years of rich experience in managing luxury and lifestyle properties globally. Sofitel Al Hamra is thrilled to welcome back Karim, who brings a wealth of expertise to the soon-to-be launched beach resort of Al Hamra.
Revenue Hub
APRIL 4, 2024
Many of us grew up on the precipice of a new digital era, an inflection point after which innovations seemed to multiply to uncover possibilities that our younger selves might have dismissed as fit for a more distant future – if we imagined them at all. NB: This is an article from Flyr (formerly Pace Revenue) , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date In 2024, innovation seems to be waiting around every corner, and no industry is exempt from its inf
Hotel Business
APRIL 4, 2024
Women continue to shape the hospitality landscape, lending their insight and leadership to an ever-changing industry. We spoke with four women leaders within the industry who shared their unique career journeys with us: Summer Shoemaker, general manager, San Diego Mission Bay Resort (San Diego) What does it mean to you to be a female leader in the hospitality industry?
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hospitality Net
APRIL 4, 2024
Intellisoftware Pty Ltd, a leading Australian start-up in the Artificial Intelligence (AI) space has today unveiled a new wide-ranging strategic partnership with the Australian Revenue Management Association (ARMA) - a peak industry body active in the hospitality and tourism sectors focused on elevating the standards of revenue and yield management and driving continuous growth in professional skills, knowledge and innovation.
Hotel Business
APRIL 4, 2024
Sonesta Chief Brand Officer Elizabeth Harlow is helping to pave the way for women leaders in hospitality. Over her tenure at the company, she has defined brands that resonate across different demographics, overseen the development of new partnerships and reshaped the customer journey. Harlow gave Hotel Business a look into her career journey, her inspirations and even shared with us advice she has for aspiring women leaders: Why are you passionate about hospitality?
Revenue Hub
APRIL 4, 2024
After a series of lawsuits, newly expressed interest in a case by the DOJ and FTC could signal more scrutiny over alleged hotel pricing collusion. The U.S Department of Justice is ramping up its scrutiny of how algorithmic price-fixing impacts consumers across multiple verticals, including the hotel industry. The latest news came late last week when the Federal Trade Commission (FTC) and the Justice Department’s Antitrust Division filed what’s known as a “statement of interest” with the District
eHotelier
APRIL 4, 2024
The Meritage Resort and Spa proudly unveils its $25 million renovation, presenting 322 transformed guest rooms alongside its existing luxurious 147 guest rooms and suites, now boasting a total of 467 modern, spacious guest accommodations. This extensive renovation also encompasses a new lobby and expanded bar area, refreshed ballrooms, pre-function and meeting rooms, an updated chic bowling lounge, a reimagined café and grab-and-go outlet, and added a premier steakhouse and a Champagne lounge.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Revenue Hub
APRIL 4, 2024
A company’s website serves as a powerful conduit for customer engagement, brand representation, and revenue generation. Nowhere is this more evident than in the hospitality industry, where a hotel website frequently marks the first point of contact with potential guests. NB: This is an article from The Hotels Network , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Amidst discussions on digital marketing and website management, a pivotal question emerges:
Hospitality Net
APRIL 4, 2024
If a customer asks you to do something you haven’t done before, “No” is an easy answer. Why?
Hotel Business
APRIL 4, 2024
The travel industry continues to boom, with a significant increase in travel intentions among U.S. adults in 2024 according to new research from MMGY Travel Intelligence. In the latest edition of the firm’s Portrait of American Travelers study, three-quarters of Americans (76%) report they plan to take a vacation in the next 12 months, a notable increase from 70% observed this time last year.
Hospitality Net
APRIL 4, 2024
Soul Community Planet (SCP) Hotels, a holistic hospitality company serving those who value wellness, social good and the environment, today announced the grand opening of SCP Corcovado Wilderness Lodge (CWL). CWL uniquely sits at the intersection of two thriving ecosystems: Corcovado National Park, which is known as the world’s most biologically intense terrestrial ecosystem, and the Isla del Caño Biologic Reserve, a vibrant marine ecosystem.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hotel Owner
APRIL 4, 2024
Demand in the UK hotels sector started to pick up in February, boosted by half-term holiday staycations, according to RSM. Occupancy jumped to 71.4% in the UK and 73.2% in London last month, up from 68% and 68.2% respectively in February 2022. Average daily rates (ADR) of occupied rooms increased slightly to £127.19 in the UK and £188.15 in London last month.
Hospitality Net
APRIL 4, 2024
Trademark Collection by Wyndham to further bolster its presence in over 25 countries with opening in India.
Fast Casual
APRIL 4, 2024
BurgerFi, a fast-casual restaurant chain, has announced it was the first adopter of the Heinz Remix Machine at its Lauderdale-By-The-Sea location in Florida.
Hospitality Net
APRIL 4, 2024
The history infused Fordson Hotel marks The Unbound Collection by Hyatt brand’s first foray into the Sooner State
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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