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Eight years ago, Shark Bay Seafoods approached seafood marketing expert Umar Nguyen to see if she wanted to work with them on a new product: scampi caviar. She jumped at the opportunity how hard could it be? They sent Nguyen simple instructions on how to defrost, remove impurities, salt, and package the eggs in tins. But then I saw the eggs, she says.
Restaurant operators listen up: by 2025, Gen Z and Millennials will outnumber all other generations in the workforce by 18 million. If your "Help Wanted" sign and job board posts aren't cutting it anymore, there's a good reason why. Think about your last round of hiring. You probably received a decent volume of applications, you spent money boosting the ads, yet you’re left still looking for quality.
A report covering Australia’s hospitality industry has been released, with data confirming the trends expected to take over the sector this year. Lightspeed’s State of the Industry Report is compiled from customer (2,004) and business surveys (1,004) answered by owners and decision-makers at bars, restaurants, and cafes in Australia. “The report captures the nuances of how Australians are engaging with dining experiences,” said Nicole Buisson, Lightspeed commerce managing
Employee retention and satisfaction are pivotal in the hospitality industry, particularly for clubs and resorts where personalized service is the cornerstone of guest experience. A well-crafted benefits package can make all the difference in attracting top talent and keeping them engaged. Heres how to create a benefits package that stands out while aligning with industry trends. 1.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Falling on a Friday for only the second time in over a decade, Valentines 2025 will be something of a hospitality unicorn. Already one of the industry calendars busiest nights of the year, a weekend evening is set to increase restaurant and bar custom even more this year and for many patrons who don’t have to worry about work the next day, average spend is likely to be higher.
It is no secret that wellness and lifestyle have made their way into and established their value through the upper-upscale and luxury hospitality segments. In some cases, this has trickled down into extended stay and economy lodging markets. The momentum and demand for wellness programs has fast-tracked new programs that not only serve market and growth, but also create distinction, enhance market positioning, and mitigate risk while optimizing the performance of the business, amid wide and ever
Sydney-based dessert experts Black Star Pastry have teamed up with QT Hotels & Resorts to debut two Valentine’s Day treats. Dubbed The Ghost and The Love Bomb, the two cakes are priced at $18 each and will be available from 14 February until 14 March at QT locations across Australia, Singapore, and New Zealand. Black Star’s Head Pastry Chef Arnaud Vodounou worked closely with QT Gold Coast Head Pastry Chef Daniel King to develop the desserts.
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Sydney-based dessert experts Black Star Pastry have teamed up with QT Hotels & Resorts to debut two Valentine’s Day treats. Dubbed The Ghost and The Love Bomb, the two cakes are priced at $18 each and will be available from 14 February until 14 March at QT locations across Australia, Singapore, and New Zealand. Black Star’s Head Pastry Chef Arnaud Vodounou worked closely with QT Gold Coast Head Pastry Chef Daniel King to develop the desserts.
Peachtree Group , a diversified commercial real estate investment platform, has appointed Michael Brunner as EVP, credit investments. With a background in securitized products, asset finance and commercial real estate, he is charged with elevating the companys credit platform and driving its strategic growth initiatives. Brunner has more than 25 years of experience at top-tier financial institutions, including ATLAS SP Partners, where he was instrumental in the warehouse finance and securitized
Picture this: Its 9 AM, your future guest is coffee in hand, scrolling through their phone. A new email arrives – yet another promotional offer lost in a sea of unread messages. NB: This is an article from Chatlyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But a WhatsApp message? Now that is something they’ll actually read.
Crowne Plaza Hotels & Resorts, part of the IHG Hotels & Resorts premium portfolio, continues to roll out its New Modern design across its properties in the U.S. The New Modern design style establishes defined zones for productivity, restoration and collaboration among its refreshed public and guest spaces. Updated guestrooms include thoughtfully arranged furniture and amenities to ensure a smoother transition between work and relaxation, according the company.
A great loyalty program isnt just about rewarding guests – its about building lasting relationships and encouraging them to choose your hotel every time they travel. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Done right, its your golden ticket to turning one-time visitors into lifelong fans.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Integrating a property management system (PMS) with a channel manager is like orchestrating a symphony – every instrument must be in sync to create harmony. With the Oracle Hospitality Integration Platform (OHIP), hotels can smoothly connect to OPERA PMS, much like a conductor guiding musicians with precision. OHIPs open architecture and powerful API capabilities act as the perfect score, ensuring each note – reservations, availability, and rates – flows effortlessly between OP
NEWTON, MassachusettsSonesta International Hotels Corporation announced the execution of 23 new franchise agreements during the fourth quarter of 2024, representing growth at nine of the companys 13 brands. With 23 franchise agreements executed in Q4, Sonesta maintains strong momentum in expanding awareness and building valuable relationships with owners across the country, said Keith Pierce, executive vice president and president of franchise and development, Sonesta.
Behavioral data is all the stuff people do online before they actually book a room. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Its everything from how long they hover over your suite photos to how many times they check out the price of a room before actually making a booking decision (or backing out).
FreshAir Sensor has launched FreshAir Certified, a bookable room attribute that allows hotels to leverage air quality as an exclusive guest purchase option. While odors and lingering smells remain a common guest complaint, hoteliers are often challenged to preempt any complaints before they arise. FreshAir Certified addresses these challenges by enabling hotels to offer guests rooms with scientifically verified, high-quality indoor air, meeting the growing demand for personalized, wellness-focus
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Now that we know more about demand in the hotel sector, and what or who can generate it, its time to see how Unconstrained Demand for your hotel works and how you should analyse it. NB: This is an article from mirai , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date To do so, we will explore the concept of survivor bias, illustrated by a classic example from World War II: the Allied Army bombers.
Field & Stream Lodge Co. ,a new hospitality platform born from the Field & Stream brand, has revealed its plans to open its first property, Field & Stream Bozeman in Bozeman, MT, in May. Located one mile from downtown Bozeman, the lodge will be located close to Bridger Bowl, Big Sky Resort, Yellowstone National Park and the Madison, Gallatin, and Yellowstone Rivers. “Field & Stream Bozeman celebrates the brands rich history while introducing modern comforts and a focus on g
The much-anticipated Treehouse Hotel Manchester, part of SH Hotels & Resorts (soon to be Starwood Hotels), has confirmed its opening date, Wednesday 19th March 2025. This marks Treehouse Hotels second UK property following the successful launch of Treehouse Hotel London in 2019. Offering a playful and free-spirited experience, the hotel features 224 guest rooms, including nine suites and three accessible rooms.
MINNEAPOLIS, MinnesotaThe Rand Tower Hotel, Tribute Portfolio by Marriott, announced updates to its dining and event offerings that honor the property’s past. Once home to Blondette and Miaou Miaou, the fifth-floor space is being reimagined as a function venue. This transformation combines Rand Towers Art Deco heritage with the aesthetics of a retractable sliding glass roof and an 800-square-foot outdoor terrace.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
IHG Hotels & Resorts (IHG), one of the worlds leading hotel companies, is proud to announce its first Vignette Collection property in France, a major milestone for the brands European expansion and a testament to its trusted partnerships and commitment to luxury hospitality. Following an agreement with Global Hotels & Resorts (GHR), the property will be set across two separate buildings the existing Tiara Miramar and Tiara Yaktsa hotels, which will see their unique charm and rich history being
WAYNE, PennsylvaniaGulph Creek Hotels introduced Moxy Allentown Downtown, the latest addition to its portfolio. Located in Allentowns Downtown West district, this hotel brings a social-first hospitality experience to the region. Designed to capture the citys entertainment heritage, Moxy Allentown guests can visit the bar for check-in. Its social spaces include a Zoltar fortune-telling machine and Tipsy the Tiger, a golden carousel centerpiece.
Good food and social media make great partners. What is the trick to getting free marketing for your restaurant? The answer is user-generated content (UGC). First, you have the best food and terrific customer service. Next, your restaurant customers are happy when they dine with you. Now, you want to grow your restaurant, and you dont want to spend a ton of money to do it.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
The Ann Savannah, Apartments by Marriott Bonvoy Savannahs first apartment-style hotel opens its doors today with a distinctive blend of modern comforts and timeless appeal in Georgias most historic city.
If you thought Coldplays Ahmedabad concert was your only shot at skyrocketing profits, think again. This week, Ed Sheeran is set to perform in India , bringing another wave of music-loving fans who need a place to stay. Some of your competitors made five times their usual revenue during the Coldplay concert simply by optimizing their pricing and room availability, while others failed to act and barely made a dent in their earnings.
The St. Regis Aspen Resortis pleased to announce the promotion of Kim French to Director of Sales and Marketing, where she will play a pivotal role in driving The Resort's continued growth and iconic reputation.
Lodging Dynamics Hospitality Group has been appointed to manage both the Residence Inn at Anaheim Resort/Convention Center and SpringHill Suites Anaheim Resort/Convention Center. These adjacent properties represent the 11th and 12th California properties managed by the company. The Marriott-flagged properties offer a combined 468 keys and are close to both the Anaheim Convention Center and Disneyland Resort.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Kimpton Claret Hotel, part of IHG Hotels & Resorts' luxury and lifestyle portfolio, announced today the appointment of Iona Lee to Director of Food & Beverage for the property.
MCLEAN, VirginiaTapestry Collection by Hilton ended 2024 with a milestone celebrating its 150th hotel opening. This was achieved through five first-in-country and territory debuts in Australia, Bonaire, Paraguay, Thailand, and the United Arab Emirates. These additions mark a new chapter for Tapestry Collection and its gathering of independent hotels, each offering guests an experience across 20 countries and territories.
Capella Hotels and Resortsunveils its new, artfully curatedCapella Sojournto immerse guests in exceptional journeys of culture, culinary experiences and wellbeing weaving every encounter into a cherished story.
Running a restaurant can feel like a constant balancing act. From taking orders and processing payments to keeping your team in check and making sure your customers leave happy, it’s a lot, right? And if you are still keeping track of everything manually or using outdated systems, it can quickly become overwhelming. Thats where a restaurant POS system with monitoring and management solutions steps in.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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