Mon.Oct 28, 2024

article thumbnail

Personalization versus customization with Aleksandra Kotle, GM of Crockfords Las Vegas

eHotelier

With so much buzz around personalization these days, what is often missed is the precision of service delivery necessary to execute this attention to detail at scale, for which there’s no truer form of expressing this precision than through customization of the guest journey in a seamless blend of meticulously curated experiences.

264
264
article thumbnail

Yogi’s Sports Bar opens in Chatswood next month

Hospitality Magazine

A new sports bar will soon launch in Chatswood on Sydney’s North Shore with capacity for 300 patrons and a whopping 27 screens. Yogi’s Sports Bar has been developed by Tully Heard Consulting, the force behind Taffy’s at The Oaks, The Greens in North Sydney, and The Fernery in Mosman. “Yogi’s Sports Bar is set to bring an energetic and exciting atmosphere to the North Shore hospitality scene,” says John Tully, director of Tully Heard. “Tapping into the global t

Training 214
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Felix Schlokat appointed General Manager at Hilton Cancun

eHotelier

Hilton Cancun, an All-Inclusive Resort, is pleased to announce the appointment of Felix Schlokat as its new General Manager. Schlokat, who joined the resort in September, will lead the 715-room property, overseeing hotel operations, guest experience, and daily services.

221
221
article thumbnail

Chris Lucas to open mega French dining destination

Hospitality Magazine

Chris Lucas is set to open his anticipated French restaurant Maison Bâtard next month after eight years in the making. The four-level French dining destination will include a late-night supper club in the basement, a restaurant spanning the ground and first floor, and a rooftop terrace. Lucas has drawn on decades working as a restaurateur and travelling through France to develop the restaurant.

article thumbnail

Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

article thumbnail

Coldplay concerts at Accor Stadium boost hotel room bookings

eHotelier

As Sydney prepares to host Coldplay’s highly anticipated Music of the Spheres Tour concerts at Accor Stadium next week, hotels across Greater Sydney are experiencing a surge in bookings, reports Accor - Australia’s largest hotel operator.

Book 147

More Trending

article thumbnail

WTTC’s 25th Global Summit Heads to the Eternal City

eHotelier

As the curtains closed on the World Travel & Tourism Council’s (WTTC) 2024 Global Summit in Perth, Western Australia, the global tourism body announced the Italian capital of Rome as the host city for the 2025 WTTC Global Summit.

130
130
article thumbnail

Swillhouse CEO Anton Forte steps down

Hospitality Magazine

CEO and Co-Founder of Swillhouse Anton Forte has officially vacated the top job of the hospitality group he built, but he hasn’t departed the management team. Good Food reports an email was sent to Swillhouse staff last Friday announcing the group’s new CEO: former Etymon Projects CEO Lisa Hobbs. The email also stated that Forte had moved into the newly created position of managing director.

Magazine 130
article thumbnail

Peter Katusak-Huzsvar appointed General Manager at The Sheraton Grand Doha

eHotelier

The Sheraton Grand Doha Resort & Convention Hotel is excited to announce the appointment of Peter Katusak-Huzsvar as its new General Manager, effective immediately.

130
130
article thumbnail

How to build sales and loyalty with good news

Hospitality Magazine

Even with all the troubling headlines, your café or restaurant can be a source of good vibes and happy smiles. By focusing on the positives, you can gain more loyal customers and stand out from the larger chains. Let’s work on an action list… Introduce your team Staff are the centre of the action, so let customers get to know them. Create ‘meet the team’ posts on your website or social media platforms.

Events 130
article thumbnail

Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

article thumbnail

HCN to showcase AI-Powered In-Room Tablets at The Hospitality Show

eHotelier

Artificial Intelligence is expected to have a profound impact on the travel and hotel industries as reported by the 2024 Customer Engagement Technology Study.

130
130
article thumbnail

The Paddock opens in Centennial Parklands

Hospitality Magazine

After a six-month refurbishment of the space, Trippas White Group will reopen Centennial Homestead with new venues The Paddock and The Treehouse. Centennial Homestead is nestled in the serene beauty of Sydney’s Centennial Parklands, on the Lang Rd side of the park. The Paddock will be a ‘picturesque dining location’ open daily for breakfast and lunch.

Magazine 130
article thumbnail

&Beyond’s private island paradise reopens with a fresh new look

eHotelier

&Beyond Mnemba Island, an island paradise situated off the north-eastern coast of Zanzibar, has recently reopened following a comprehensive refurbishment.

130
130
article thumbnail

Why Your Restaurant’s Future Depends on a Tech-Driven Strategy

Modern Restaurant Management

The restaurant industry isn’t just evolving – it’s reinventing itself in real-time. Digital transformation has completely reshaped how we serve customers and empower employees, but the stakes are higher than ever. From personalized customer experiences to unlocking operational efficiencies, technology is the fuel driving the next era of restaurant success.

Budgeting 100
article thumbnail

Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

article thumbnail

Hyatt Centric Santo Domingo officially opens in the Dominican Republic

eHotelier

Hyatt Hotels Corporation announced today the opening of Hyatt Centric Santo Domingo, the first Hyatt Centric branded hotel in the Caribbean.

130
130
article thumbnail

HB on the Scene: Lan Elliott on Women in Hospitality Leadership Alliance

Hotel Business

Lan Elliott , principal/cofounder, Acacia Hospitality , sits down with Gregg Wallis , senior editor, Hotel Business, to discuss her work with the Women in Hospitality Leadership Alliance , its speaker directory and the importance of diversity. The post HB on the Scene: Lan Elliott on Women in Hospitality Leadership Alliance appeared first on hotelbusiness.com.

98
article thumbnail

It’s A Wrap! 2024 HFTP Annual Convention

Hospitality Net

Hospitality Financial and Technology Professionals (HFTP®) HFTP hosted its signature education and membership event, the 2024 Annual Convention, at the Mohegan Sun Resort and Casino in Uncasville, Conn., from October 23-25, 2024. The convention brought together 300 club and hotel industry experts, thought leaders, and members to explore the latest trends, share insights, and foster professional connections.

Events 98
article thumbnail

How to Calculate and Improve Your Bar’s Profit Margin

7 Shifts

A bar is a profitable business option if you’re looking to enter the food industry. However, understanding how to calculate and improve your bar's profit margin is key to long-term success. One key area to focus on is drink sales, with cocktail sales accounting for about 23% of a bar's revenue. It just goes to show how important drink pricing and cost management are to maximizing profits.

article thumbnail

Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

article thumbnail

What’s the Shelf Life of My Halloween Candy?

EATER

Shutterstock From Reese’s Peanut Butter Cups to candy corn, here’s how far past Halloween you can enjoy the fruits of all that trick-or-treating labor The spookiest time of year is upon us, and with it comes piles of chocolates, chews, caramels, nougats, crunches, bars, and patties. Estimates from the National Retail Federation suggest Americans will spend close to $3.5 billion on candy during Halloween 2024, with an additional $3.8 billion on costumes and $3.8 billion on decorations.

article thumbnail

How to Calculate and Optimize Your Restaurant’s Customer Acquisition Cost (CAC)

7 Shifts

As a restaurant owner, it's easy to pour money into advertising and promotions without knowing how much it’s really costing your business. However, it’s best to understand how cost-effective your current customer acquisition efforts are before dedicating resources to it. Knowing how to calculate and optimize your customer acquisition cost (CAC) can help you make smarter decisions about your marketing and advertising strategies.

article thumbnail

Interview with Pablo Torres, Hospitality Consultant

Revfine

In this article, we interview Pablo Torres, a hospitality management expert specializing in revenue optimization and guest experience. With over 20 years in the industry, Pablo develops innovative strategies that drive ancillary revenue and operational efficiency. He is also a consultant, educator, and LinkedIn Top Voice, recently launching his new book Mastering Hospitality The post Interview with Pablo Torres, Hospitality Consultant appeared first on Revfine.com.

Article 75
article thumbnail

Percipia Releases Frequency PBX Video Calling for Hospitality Administrative Phones

Hospitality Net

Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of Frequency PBX Video Calling, a new feature that enables administrative staff to make video calls using the camera on their desk phones. This feature is designed to improve communication among staff, making it easier to complete operational tasks and collaborate remotely.

article thumbnail

Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

article thumbnail

The Best Cauldrons — er, Dutch Ovens — for Soup Season, Tested

EATER

Lille Allen Bubble, bubble, braise, and simmer; we found the best dutch ovens for every type of witches brew The cauldron of the kitchen, a good Dutch oven is the best vessel for conjuring all sorts of practical magic (read: soup). Designed for maximum heat retention and long, slow cooking, a Dutch oven is a versatile kitchen essential for the stove-top and oven.

67
article thumbnail

HSMAI names Brian Hicks president/CEO

Hotel Business

The Hospitality Sales and Marketing Association International (HSMAI) has appointed Brian Hicks as its new president/CEO. Hicks, a hospitality leader with more than 30 years of international experience, steps into this role as only the fifth CEO in HSMAI’s nearly 100-year history, marking a new chapter in the organization’s legacy of leadership.

article thumbnail

8 Tips to Boost Your Hotel Holiday Revenue

Revenue Hub

The holiday season unwraps a golden opportunity for hoteliers to boost revenue, driven by increased consumer spending and generous gift-giving. NB: This is an article from Sabre Subscribe to our weekly newsletter and stay up to date With a growing trend towards experiences over physical gifts , this period is especially lucrative for businesses. However, this year’s shortened holiday season means early strategic planning is crucial.

article thumbnail

Herbert Park Hotel and Park Residence Increases Direct Bookings and Revenue with P3 Custom Booking Engine

Hospitality Net

P3 Hotel Software, a leading innovator in hotel booking solutions, has announced that Herbert Park Hotel and Park Residence, a renowned four-star boutique in the heart of Dublin, has achieved significant boosts in revenue and direct bookings by implementing P3’s Custom Booking Engine.

Book 59
article thumbnail

How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!