Thu.Jan 25, 2024

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Profitable approaches to early check-ins and late check outs

eHotelier

Hotels recognize revenue management drives profits, but only some hotels recognize revenue management is like a stream running through the hotel. Every department and staff member impacts the hotel’s profitability. Take early check-ins and late checkouts. Usually, the reception staff handles these requests and must strike a balance. Your front-line staff wants to keep the.

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Why Does ‘Hell’s Kitchen’ Still Celebrate Toxic Chef Culture?

EATER

FOX Image Collection via Getty I After 22 seasons, Gordon Ramsay’s show remains a safe space for unhinged workplace aggression There’s a point in most Hell’s Kitchen episodes where Gordon Ramsay stops dinner service. There’s a problem: The beef Wellington is raw. Or the scallops are raw. Or the salmon is raw. It upsets Ramsay so much that he’s forced to chuck the beef against a wall or punch the salmon, the full force of his fist making raw fish shards fly everywhere.

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What Chain and Franchise Restaurant Owners Can Gain from Workforce Education

Modern Restaurant Management

Employee turnover is widespread in the restaurant industry, marked by an average annual rate of 79.6 percent. According to Black Box Intelligence and Snagajob’s post-pandemic research on the restaurant industry, poor hourly pay and a lack of long-term career growth opportunities are two of the primary factors driving turnover among industry workers.

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JLL: Global hotel investment volume to accelerate in ’24

Hotel Business

JLL’s Hotels & Hospitality Group ‘s Global Hotel Investment Outlook 2024 forecasts that global hotel investment volume will increase 15% to 25% year-over-year. Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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N/A Beer, Why So Secretive?

EATER

Craft beer was built on the open sharing of ideas among brewers. Nonalcoholic craft beer is taking the opposite tack—to the detriment of innovation.

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More Trending

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5 Ways For Hotels to Minimize Booking Engine Drop-Off

Revfine

Your hotel's website might be buzzing with traffic due to all the hard work and resources you're putting into attracting visitors. But is your website as efficient as you wish it was? Imagine a potential guest, excited and ready to book, but something doesn't click, and they leave without completing the reservation. That's booking engine The post 5 Ways For Hotels to Minimize Booking Engine Drop-Off appeared first on Revfine.com.

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Karen Daroff retires from principal at NELSON Worldwide

Hotel Business

Effective Jan. 31, award-winning, internationally prominent interior and architectural designer, Karen Daroff, is stepping down from her design principal role at NELSON Worldwide, to pursue her next life’s chapter. Daroff has enjoyed a 50-year career as an industry icon. She has provided leadership, innovation and mentorship to clients, teammates and hundreds of aspiring designers across the country and internationally.

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Hotels under pressure to respond as OTA competition for guests lead gen explodes

Hospitality Net

The battle for direct bookings has entered a new phase as online travel agents (OTAs) ramp up efforts to establish ownership of hotel guests and their booking journeys, a new report from hospitality technology specialist SHR Group reveals1. While OTAs and hotels have a mutually beneficial relationship, the Hotel Industry Trends Report 2024 exposes for the first time the way a recent influx of marketing spend from OTAs is fast reducing hotels’ share of direct bookings.

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Ten Tips to Help Win Back Business from OTAs

Revenue Hub

For almost twenty years, we as hoteliers have first of all ‘spilled all of our sweeties in the lobby’ and gave the OTAs our life and soul, and then for the last 15 years, we have been trying desperately to win that business back! NB: This is an article from Right Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date There have been hundreds, if not thousands of articles posted over the last few years on how to drive direct business, but I guess the fundament

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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NEOM Announces Zardun - a restorative nature and wildlife retreat for discerning guests

Hospitality Net

Luxury ecotourism in Saudi Arabia has taken a major step forward with the announcement of Zardun, an exclusive sanctuary resort developed by NEOM, the sustainable region taking shape in the northwest of the Kingdom.

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The Impact of Online Reputation on Hotel Revenue

Revenue Hub

The Global Review Index (GRI), an industry-standard online reputation score, is a critical benchmark for reputation management efforts. Cornell University used the Global Review Index to illustrate a 1% increase in a hotel’s GRI correlated with higher profitability. Specifically, a one-point increase in a hotel’s GRI can lead to a 0.89% increase in Average Daily Rate (ADR), a 0.54% increase in occupancy, and a 1.42% increase in Revenue Per Available Room (RevPAR).

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Dorsett Kai Tak, Hong Kong Opening August 2024

Hospitality Net

Dorsett Hospitality International, one of Asia’s fastest-growing hotel groups, announces its new luxury flagship hotel, Dorsett Kai Tak, opening in August 2024. Dorsett Kai Tak Hotel will offer upscale living in a class of its own. Inspired by the tranquil elegance of cruises and superyachts.

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The Next Paradigm Shift in Hospitality Revenue Management

Revenue Hub

Artificial intelligence is everywhere. It’s making inroads into practically every field of human activity. It’s integrated into search engines, word processors, and various apps likely installed on your smartphone in your pocket. And there’s a reason for the tech’s proliferation: it is incredibly adept at analyzing data much faster and at a much larger scale.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The blueprint for a top-tier hotel reservation team

Hospitality Net

While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience.

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Meet Rhiannon: RMS Perspectives from Both Sides of the Fence

Revenue Hub

Hi, welcome to another Expert Partner discussion Today we are joined by Rhiannon Bach who is the new Director of Sales North America for Atomize , one of our Expert Partners Rhiannon’s background is hospitality through and through, with a strong background in marketing and general management with some of the worlds best known casino and hotel brands in Asia, Australia and North America.

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U.S. Group Revenue Recovery in Q4 Hits 110 Percent According to Hospitality Group and Business Performance Index by Knowland and Amadeus

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a global leader in hospitality technology, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). The fourth quarter of 2023 demonstrated that group business in 10 of the top markets in the U.S. has recovered 110 percent compared to the same time in 2019.

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Q4 U.S. group revenue recovery hits 110%

Hotel Business

The fourth quarter of 2023 demonstrated that group business in 10 of the top markets in the U.S. has recovered 110% compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and ADR. The Index combines event data from Knowland with hotel booking data from Amadeus’ Demand360+ to provide individual and aggregate views of the key drivers of hotel performance and is updated quarterly.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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ALIS 2024 HVS Takeaways: Upbeat, Optimistic, and an Eye on Innovation

Hospitality Net

HVS was a proud sponsor of this year’s ALIS conference, where the sentiment was upbeat and optimistic for the year ahead. This article provides our key takeaways from the conference.

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TPG Hotels & Resorts Launches the Intera Collection

Lodging Magazine

DALLAS, Texas—TPG Hotels & Resorts announced the launch of its new upscale independent, boutique, and soft-branded division, the Intera Collection. “TPG has been widely recognized and celebrated for its success managing branded properties at all levels on the chain scale. However, what is not as well known is the firm’s expansive footprint and management experience in the independent space,” states Ben Perelmuter, president and chief operations officer, TPG Hotels and Resorts.

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Women in Saudi Arabia: Making their mark in the hospitality industry

Hospitality Net

Saudi Arabia’s vision 2030 has placed a strong emphasis on women empowerment, making it a key reform plan and goal. Over the years, the contribution of women to the global workforce has seen significant growth, leading to a focus on creating more job opportunities for women in Saudi Arabia.

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AAHOA reacts to Choice-Wyndham developments

Hotel Business

AAHOA has released a statement with its thoughts on the latest development in the ongoing attempt by Choice to acquire Wyndham : AAHOA continues to monitor the developments involving the proposed merger by Choice Hotels International of Wyndham Hotels & Resorts, including a press release issued by Choice Hotels on Monday that proposed a full slate of “independent, highly qualified individuals for election at the 2024 Annual Meeting of Wyndham Hotels & Resorts.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Deloitte Publishes Its 2024 travel industry outlook

Hospitality Net

After more than two years of consistent year-over-year gains, leisure travel may have tapped all its pent-up demand from the peak pandemic years. Is US travel demand due for a correction? Our 2024 travel industry outlook explores signals of the strength of travel demand.

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This Week’s Comings & Goings

Lodging Magazine

Sandpiper Hospitality announced two new senior executives. Amy Howland is now serving as senior vice president of operations and Tiffany Lewis is vice president of sales and marketing. Noble House Hotels & Resorts announced the promotions of Andrew Ladd to vice president of marketing and Kara MacIntosh to corporate director of content and social media marketing.

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PolyU develops the first self-adaptive platform for tourism demand forecasts across the Greater Bay Area

Hospitality Net

Total international visitor arrivals to the Greater Bay Area (GBA) are forecasted to recover to the pre-pandemic level at close to 130 million by the end of 2024, and the total number of inbound visitor arrivals to Hong Kong to recover to the 2018 level of 65 million by 2025. These are some of the findings released by the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) today at the launch of a new forecasting platform under the project entitled The D

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First new-build Sonesta ES Suites planned for Florida

Hotel Business

Sonesta International Hotels Corporation has revealed plans for the construction of a new Sonesta ES Suites in Port Charlotte, FL. The new property, expected to open in spring 2025, marks the first Sonesta ES Suites brand project developed from the ground up. “We are excited that Sonesta ES Suites Port Charlotte will be our first purpose-built location for the brand,” said Brian Quinn, Sonesta’s chief development officer.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.