Mon.Sep 09, 2024

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Leveraging concerts, sports events, and music festivals for direct bookings

eHotelier

Hotel owners should ensure that they have strategies and systems in place to help them leverage the world of music and sports tourism. Here are 5 such strategies that will help to make the most of such events and drive up direct bookings.

Book 299
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Hospitality industry encouraged to ask R U OK? any day

Hospitality Magazine

R U OK?Day lands on Thursday 12 September this year, and hospitality staff, managers and owners are encouraged to check in with each other – not just once a year, but any day. “We see an increase in supporting behaviours around R U OK?Day, our National Day of Action,” said R U OK? CEO Katherine Newton. “However, we know life happens every day.

Training 246
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Can AI Address Labor and Food Safety Challenges?

Modern Restaurant Management

Can AI and robotics provide solutions to some of the toughest challenges faced by QSRs? Ofer Zinger, co-founder of Kitchen Robotics, thinks so. The company's Beastro was designed to use AI to create personalized dishes, thereby cutting labor costs and cutting food waste. It also self-cleans, helping ensure food safety. Modern Restaurant Management (MRM) learned more from Zinger.

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Fiji Gateway Hotel expands to meet rising demand with new deluxe rooms and suites

eHotelier

Fiji Gateway Hotel, the most convenient airport hotel in the region, is expanding its offerings with the construction of a new two-storey accommodation building, designed to cater to the increasing demand from travellers transiting through Nadi.

Catering 130
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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New details on House Made Hospitality’s 2 Redfern venues

Hospitality Magazine

Last year, Sydney-based group House Made Hospitality announced it had joined Redfern’s Wunderlich Lane precinct, and now we know a little more about the two new additions. The team snapped up the historic Bank of New South Wales building on the corner of Baptist and Cleveland Streets — the last heritage venue in the precinct — which will soon house Baptist St.

Magazine 130

More Trending

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How To Attract Restaurant Employees In 2024: 10 Proven Techniques

7 Shifts

Hiring and retaining staff has always been a challenge for businesses in the food industry. With an average turnover rate of 79.6% over the past decade, keeping employees in restaurants has become increasingly difficult. High turnover not only disrupts business operations but also leads to increased costs and time spent on hiring and training new staff.

Training 134
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Etienne Courchesne promoted General Manager at Home2 Suites by Hilton Destin

eHotelier

Germantown, TN- based McNeill Hotel Company (MHC) recently promoted Etienne Courchesne from Assistant General Manager to General Manager at its Home2 Suites by Hilton Destin (FL) property.

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The 16 Best Cookbooks of Fall 2024

EATER

Andrea D’Aquino New books from Martha Stewart, Carolina Gelen, Paola Velez, Yotam Ottolenghi, and more will make you happy to turn on the stove again You know the drill: According to the calendar, it’s fall now, and that means it’s time to Get Serious — about school and work, about the impossible task of emotionally preparing yourself for the upcoming election, and, of course, about cooking.

Book 139
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Koen Masschelein appointed General Manager at Auberge Resorts Collection

eHotelier

Hacienda AltaGracia, Auberge Resorts Collection, the brand’s picturesque Costa Rica property focused on holistic living with immersive adventures and wellness experiences, has appointed Koen Masschelein as General Manager.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Three New Cookbooks for People Who Want to Eat More Beans

EATER

Lille Allen/Eater Whether you’re a vegetarian or want to diversify your protein sources, these cookbooks make strong arguments in favor of the magical legume Like tinned fish, beans have gotten a glow-up in the past few years, going from a taken-for-granted pantry staple to an ingredient of borderline-fetishistic renown. There have been many arguments in favor of eating more beans — namely, their affordability relative to other protein sources, their environmental benefits , and their wholesome

Book 116
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Centara’s commitment to workplace culture recognised at HR Excellence Awards Thailand 2024

eHotelier

Centara Hotels & Resorts, Thailand's leading hotel operator, is proud to announce that it has been awarded Bronze in the ‘Excellence in Workplace Culture’ category at the prestigious HR Excellence Awards Thailand 2024.

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Red Roof Opens 700th Property in Jamaica, New York

Lodging Magazine

COLUMBUS, Ohio—Red Roof continued to strengthen the brand and its business with the opening of its 700th property, a new build in Jamaica, New York, along with a new build and prototype, the HomeTowne Studios by Red Roof Tampa – Airport, in Tampa, Florida. “This is a critically important time for our brand as we evolve to meet changing needs and expectations of our franchisees and guests,” said Red Roof President Zack Gharib.

Magazine 115
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Pan Pacific Melbourne triumphs for second year running at the 2024 World MICE Awards

eHotelier

The best travel brands from across the globe have been revealed at the 5th annual World MICE Awards & World Travel Awards Gala Ceremonies with Pan Pacific Melbourne being announced as the winner of two prestigious awards, beating renowned Australian brands for the honour.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Three New Cookbooks Put the Spotlight on the Vietnamese Diaspora 

EATER

Lille Allen/Eater The cookbooks explore personal stories, family history, and both tradition and playfulness that can be found in Vietnamese recipes Some of this season’s most exciting new cookbooks highlight the food of Vietnamese American chefs, whether it’s with the inflection of New Orleans, the impact of Oakland, or the influence of translating Vietnamese cuisine to an online audience via TikTok.

Book 116
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Kimpton De Witt partners with IRIS to provide guests with a self-serve, mobile F&B ordering experience

eHotelier

IRIS, a global market leader in digital F&B, guest directory and concierge solutions for hotels and restaurants, has partnered with Hotel Kimpton De Witt (part of the Lore Group and IHG) to bring a new era of digital guest experiences to life with the launch of IRIS's mobile F&B ordering platform in their co-working space, Café Celia.

Concierge 130
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How to reduce food waste in hotel operations

Hotel Owner

Food waste is a major issue across the hospitality sector, with UK hotel operations being no exception. In recent years, there has been growing awareness of the environmental and financial impact of food waste, especially in hotel restaurants and kitchens. The UK hospitality sector discards approximately 1.3 million tonnes of food annually, with 75% of this waste deemed avoidable.

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IDeaS boosts revenue and guest experience for IDILIQ’s luxury resorts

eHotelier

IDeaS, a SAS company and global provider of hospitality revenue management software and services, today announced IDILIQ Hotels & Resorts has selected IDeaS G3 RMS to automate revenue management and optimize its pricing strategies across its portfolio of Spanish luxury resorts.

Pricing 130
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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Biometrics changing the game for guest experience and safety

Hotel Business

by April Rae-Mallord Today’s hotel guest experiences are fantastic in many ways, with attention to detail that makes a stay memorable or even luxurious. From the personal greeting and chocolate on the pillow to exquisite amenities, the industry has excelled at creating a welcoming environment where guests feel both taken care of and valued. However, as a frequent hotel business traveler, there is still room for significant improvement when it comes to the end-to-end guest experience.

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Personalized Getaways: How Technology is Redefining the Modern Resort Experience

Hospitality Net

More than ever, today’s travelers see hotels as not just places to stay, but as destinations. From secluded island hideaways to eco-friendly wilderness retreats, this shift is creating new opportunities for modern resorts to drive ancillary revenue by offering memorable, one-of-a-kind experiences that cater to travelers’ unique preferences and needs.

Catering 105
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Hampton Inn Norfolk Naval Base sold

Hotel Business

A regional owner and operator has purchased the Hampton Inn Norfolk Naval Base. Hunter Hotel Advisors ’ Chase Perry, VP, represented the institutional seller. The 117-key hotel sits adjacent to Naval Station Norfolk, which is the world’s largest naval air station and is home to more than 121,000 military and civilian personnel. It is close to Sewells Point Golf Course, Nauticus Maritime Museum and the Virginia Symphony Orchestra.

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Radisson Salt Lake City Downtown Completes Renovation

Guides: Lodging Magazine

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced the completion of the property’s multi-million dollar renovation, including upgrades to the guestrooms, dining outlets, meeting spaces, and lobby. The renovation also includes a new executive club lounge, a ski closet, and a coffee outlet called 215 West set to open later this year. Located near the Delta Center and the Salt Palace Convention Center, Radisson Salt Lake City Downtown is also by mountains, entertainment venues, [̷

Magazine 105
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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10 best hotel loyalty programs and how to set up your own

Hospitality Net

Loyal clients are what all hotels strive for. The more loyal the client, the less likely they are to switch to another brand - and hotel loyalty programs are an ideal way to seal the deal.

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Mastering Hotel Positioning: How to Attract High Paying Guests

Revenue Hub

Positioning, a term popularized by Al Ries and Jack Trout, refers to the strategic process of establishing a brand’s unique place in the market. It’s about shaping perceptions to differentiate your hotel from the competition, ensuring that your target audience sees your property as the preferred choice. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Ries and Trout’s ideas, which revolutionized the marketing field, emphasize th

Article 100
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Parking and EV Stations Charge U.S. Hotel Performance

Hospitality Net

Parking revenues have increased by 23.1% from 2019 to 2023, based on a sample of U.S. properties in CBRE’s Trends® in the Hotel Industry database, which is more than four times greater than the growth rate for total hotel revenues during that period. Not only is parking a growing source of revenue, but it is relatively profitable as well. In 2023, parking department profit margins for the CBRE sample were 61.3% of total department revenue, while the average profit margin for all other-operated d

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Dynamic Pricing: Maximizing Revenue in the Hotel Industry

Revenue Hub

Dynamic pricing can be a contentious topic. Consumers often view it as an exploitative pricing strategy in which brands try to charge the highest possible price for their products or services. For example, in the fast-food industry, the introduction of dynamic pricing has gone down like a lead balloon. NB: This is an article from EHL Insights Subscribe to our weekly newsletter and stay up to date However, despite the backlash some brands have received, there are industries where dynamic pricing

Pricing 93
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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.