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The Fair Work Ombudsman (FWO) has hit KRC Pty Ltd, the operators of Black Rock caf The Colonels Son, and its caf manager Rishi Chaudhari with fines totalling $28,171, despite the company’s last minute attempt to backpay the affected staff member. KRC Pty Ltd received a $23,475 penalty while caf manager Rishi Chaudhari received a penalty of $4,696 for underpaying and failing to backpay a full-time cook it employed.
The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. SOCi's 2024 Local Visibility Index (LVI) reveals that the U.S. restaurant industry risks losing approximately $6.9 billion in revenue every year due to inadequate digital engagement across key consumer channels such as search engines, social media platforms, and review sites.
W Studio/Shutterstock Garlic fried rice, shrimp fried rice, golden fried rice, and more Kat Thompson is the associate editor of Eater at Home, covering home cooking and baking, cookbooks, and kitchen gadgets. Fried rice is one of those dishes that doesnt really need a recipe. So often, its all about chucking whatever odds and ends you have in your fridge along with cold, leftover rice and calling it a day.
The way travelers search for hotels online is changing. About 30% of travelers prefer to use AI Search to help draft their itineraries. NB: This is an article from Operto Subscribe to our weekly newsletter and stay up to date Traditional search engines like Google are now facing new competition from AI-powered platforms such as ChatGPT, Google Gemini, and DeepSeek.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Crowne Plaza by IHG , in partnership with Stylus , has released its second white paper, Leading the Charge in Blended Travel, which unveils a major shift in how people live and work since its 2022 report , particularly as companies embrace the return to office more broadly. Currently, 66% of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53% in 2022.
Do hotels need business intelligence? The immediate answer is no. Many hoteliers do not want to change and happily run their operations to satisfy owners and maintain profitability without changing how decisions are made. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date Unless there’s direct pressure from the owner to increase ROI or a desire from the hotelier to exceed current profit limits, business intelligence might seem unnecessary.
Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. In his new role, Kremer leads the regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success and owner relations, the company reports.
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Germantown, TN-based McNeill Hotel Company (MHC) has promoted Jesse Kremer from regional director, operations to the new position of VP, hotel operations. In his new role, Kremer leads the regional directors and hotel teams to achieve a balanced scorecard, focusing on associate satisfaction, guest satisfaction, brand initiatives, financial success and owner relations, the company reports.
More than 80% of travelers read reviews before booking a hotel. One negative review can influence potential guests, but the right response can turn the situation around and even strengthen your brand. The Power of Online Reviews Guest opinions have always shaped a hotel’s reputation, but now, they travel faster than ever. Reviews pour in from platforms like TripAdvisor, Google, Online Travel Agents (OTAs) , and social media, influencing potential guests before they even step through your d
Palladium Hotel Group announces it has begun construction to expand Grand Palladium Hotels & Resorts in Jamaica, Montego Bay, promoted by asset owner Grupo Empresas Matutes. The transformative $20 million project will add over 948 new rooms to the resort, which currently has a total of 1,049 rooms, distributed across two hotels: Grand Palladium Lady Hamilton Resort & Spa and Grand Palladium Jamaica Resort & Spa.
WASHINGTON, D.C.Spring Break season spans several weeks, starting in March and ending mid-April. AAA booking data shows most travelers are looking for warm weather with the Sunshine State topping the list of U.S. destinations. Four Florida cities are on the top 10 domestic list: Orlando, Fort Lauderdale, Miami, and Tampa. For families who live in colder climates, Spring Break cant come soon enough, said Stacey Barber, vice president, AAA Travel.
In only a few days, the halls of the Worlds Leading Travel Trade Show and ITB Berlin Convention will open from 4 to 6 March on the Berlin Exhibition Grounds. ITB Berlin is setting new standards with its Travel Technology segment and will once again be the global hub for technological innovations in the travel industry. Halls 5.1 and 6.1 will focus on prominent industry giants such as Amadeus and Sabre.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Whether through thoughtful design, immersive group experiences, or integrated real estate planning, the right approach to soft branding can unlock new revenue opportunities while delivering exceptional guest experiences.
Hotels tired of losing direct bookings to OTAs should leverage Googles Property Promotion Ads to improve brand visibility in search results. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date These PPC ads arent new for hotels, but 2025 will bring updated features marketers should watch for. Plus, as people continue to limit discretionary spending, it is increasingly important for hotels to attract guests with property features and characteristics.
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations. The partnership introduces a real-time, enhanced two-way connection between Sabres CRS and the Cloudbeds PMS, enabling hotels to streamline their operations, optimize distribution strategies and im
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Fanesha Fabre In my family, a wheel of queso aejo often finds itself tucked away in a suitcase and ferried across the border. For immigrants across the world, its a well-loved system of transport and trade. My greatest family heirloom isnt jewelry, old letters, or sepia-toned photos of family members its a wheel of cheese that I keep in my freezer.
The pace of change is driven by technology and technology is an enabler of hospitality experiences. Hotel Business sat down with Jeff Bzdawka to gain insight into his journey from SVP of global hotel technology at Hyatt to CEO of meetings and events data provider Knowland to his current role as president of Hapi , a data integration specialist. Why did you select Hapi for your next journey working in technology?
Nestled within one of the worlds most biodiverse destinations, Nekajui, a Ritz-Carlton Reserve, has officially opened its doors, offering discerning travelers a secluded, ultra-luxury retreat amidst the unspoiled natural beauty of Costa Ricas Peninsula Papagayo. Named after the Chorotega word for "lush garden," Nekajui (NEK-ah-wee) marks a monumental milestone as the first Ritz-Carlton Reserve in Central and South America and the eighth addition to the brands exclusive portfolio.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Todays hotel guests are increasingly looking for personalized experiences. In fact, a recent research study of 1,749 hotel guestsby Medalliafound a strong link between personalization and overall satisfaction. So, how can you deliver individualized experiences that boost loyalty? Here are three ways that customizable TV screens can help you delight guestsand even drive more revenue.
PARK CITY, UtahCooperWynn Capital announced it has completed the loan modification for the Hotel Indigo Detroit Downtown on behalf of the ownership group. The property features 241 rooms with 48 suites, an on-site restaurant, a fitness center, and over 1,750 square feet of meeting space. The modification allows the ownership to maintain their current loan while replacing covenants and provides flexibility in the immediate future. “CooperWynn was able to create a competitive debt process fo
Meyer Jabara Hotels has promoted Eric Churchill from SVP of operations to COO. He joined the company in 2004 as GM of the Courtyard by Marriott Copley Square in Boston. The Meyer Jabara Hotels Journey culture is the glue that has heldand continues to holdus together throughout the decades, said Justin Jabara, president, Meyer Jabara Hotels. Erics promotion is the perfect example that leading, learning and teaching results in success.
SAN DIEGO, CaliforniaCloudbeds announced a strategic partnership with Sabre Corporation. The collaboration delivers integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a solution for managing distribution, reservations, and property operations. The partnership introduces a real-time two-way connection between Sabres CRS and the Cloudbeds PMS, enabling hotels to streamline operations, distribution strategies, and data a
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Salamander Collection , the luxury hotel company founded by Sheila Johnson, has appointed George Terpilowski as its new SVP, operations. In his new role, he is responsible for the day-to-day operations of the hotels and resorts within the companys portfolio. Prior to joining Salamander, Terpilowski was the GM of Intercontinental Buckhead Atlanta. A seasoned luxury hospitality professional with decades of experience, he also served as regional VP, Northeast with Fairmont Hotels & Resorts, whi
DANBURY, ConnecticutMeyer Jabara Hotels President Justin Jabara announced Eric Churchill, senior vice president of operations, has been promoted to chief operating officer. As part of this newly appointed position, Churchill will oversee portfolio operations to grow performance for owners, guests, and associates. The Meyer Jabara Hotels Journey culture is the glue that has heldand continues to holdus together throughout the decades, said Jabara.
The branded residences market in Asia is soaring as buyers from across the world purchase second homes in playground cities or tropical resort destinations. Singapore buyers are leading regional buyers, fuelling the growth of the sector, driven by a domestic environment not conducive to investment in second or third homes given high taxation and stamp duty.In a marketplace valued at USD 26.6 billion for a supply of 68,001 units, the top regional branded residences destination is Thailand, which
ARLINGTON, VirginiaThe U.S. hotel industry reported lower performance results from the previous month, according to January 2025 data from CoStar. U.S. Hotel Performance January 2025 Percentage change from January 2024 Occupancy: 52.5 percent (up 1 percent) ADR: $151.20 (up 3.4 percent) RevPAR: $79.42 (up 4.5 percent) Overall U.S. hotel RevPAR was driven by a variety of factors, including the impacts of Hurricanes Helene and Milton, the L.A. wildfires, and the inauguration.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
G6 Hospitality , which operates the Motel 6 and Studio 6 brand, has invested $10 million in marketing to grow its website and the My6 app. The company also aims to increase app installs by four times before the summer season and will also use advanced digital targeting strategies, focusing on high-intent customers through direct partnerships with digital platforms like Google and Microsoft.
IHG Hotels & Resorts (IHG), one of the worlds leading hotel companies, announces the signing of Crowne Plaza Istanbul West in Trkiye, in partnership with Artas Turizm Isletmeciligi Sanayi ve Ticaret Limited Sirketi.
Crowne Plaza by IHG one of the worlds largest premium hotel brands and a thought-leader in the blended travel space has released its second white paper, Leading the Charge in Blended Travel. The report unveils a major shift in how people live and work since its 2022 report, particularly as companies embrace the return to office more broadly. Currently, 66 percent of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53 percent in 2022.
In the heart of Warsaw, where cobblestone streets meet sleek skyscrapers, theres always a story waiting to be discovered especially through its cuisine.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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