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The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. 2024 was a year of ex
As 2024 comes to a close, were excited to look back at the stories that resonated most with our readers on Hospitality Net this year. From thought-provoking opinion pieces to key industry insights, these articles captured the attention of hospitality professionals worldwide. Weve compiled the most-read stories from the past 12 months for you to explore and reflect on as we prepare for another exciting year ahead.
The QSR industry is heading into 2025 at a crossroads of innovation and expectation. After a year defined by the rapid adoption of AI and other technologies, not every new tool has shown promise. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience.
Rocco Forte Hotels hasappointed Elena Black as SVP, marketing, joining the executive leadership team. With more than two decades of experience in the hospitality industry, Black brings a wealth of expertise in brand development, marketing strategy and customer engagement, according to the company. Prior to joining Rocco Forte Hotels, she spent more than 13 years at Six Senses, where she played a pivotal role in shaping its distinctive and powerful brand.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Ditch the cookie-cutter approach. Its time to stand out, sell smart, and win big in the year ahead. As someone who lives and breathes the hospitality industry, Ive seen firsthand how rapidly things are changing. From groundbreaking technologies to shifting customer expectations to cutthroat competition, success today requires more than staying the courseit demands innovation, creativity, and a little bravery.
Atrium Hospitality recently revealed the graduation of the inaugural class of WomenRISE, the companys female hotel general manager development program. WomenRISE kicked off in February and wrapped up in October of this year. Work is underway to select the next group of future GMs for career development in 2025. The WomenRISE program supports women in successfully navigating the next steps of their career journeys by providing mentorship, resources and opportunities for growth, according to the c
Kacie Radochonski, Pop's Beef VP of Operations, explains how staying true to the brand, actively engaging with the community and adapting to changing customer preferences is imperative for any restaurant's success.
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
Kacie Radochonski, Pop's Beef VP of Operations, explains how staying true to the brand, actively engaging with the community and adapting to changing customer preferences is imperative for any restaurant's success.
The Hospitality Sales and Marketing Association International (HSMAI) recently announced that Michelle Woodley , president of Preferred Hotel Group, will receive the Albert E. Koehl Award for Hospitality Marketing. She will be honored at the HSMAI Adrian Awards on Feb. 18, 2025, at the New York Marriott Marquis. Also being honored at the Adrian Awards will be Victoria de Falco , who was chosen for the Winthrop W.
While the NFL season isn’t over and it’s still a few weeks before it’s determined who will play in the 2025 Super Bowl on Feb. 9, adland already has its matchups. Fox Sports reported in November that it had sold out of its Big Game ad inventory. A 30-second spot is reportedly going for more than $7 million. And since marketers are all about promotion, many have already announced that they will advertise in the 2025 Super Bowl.
As we enter 2025, hospitality continues to follow the mantra that we live in a world governed by rules, or as we refer to them in the industry, standards. While these act as guidelines for hotel employees and provide them with an element of downside protection, they also end up shaping the experience of hotel guests and encouraging conformity.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Rotana has partnered with the investment firm Riverside Holding to develop its first luxury hotel Mogadishu Rotana in Somalia. The post Rotana, Riverside Holding partner to develop Mogadishu luxury hotel in Somalia appeared first on Hotel Management Network.
Sometime along the lifetime of any hospitality project development or property refurbishment the potential role and scope of some sort of health, wellness or spa component is discussed.
Starting in 2025, travellers to the European Union will face significant changes to border procedures, including the rollout of the Entry/Exit System (EES). The post Key travel changes impacting hotels in 2025 appeared first on Hotel Management Network.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
On average for Europe compared with November 2023, the indicators are in the green. Total occupancy rate up by 1.4 points and average daily rates up by 1.6%.
Hotel chain Hyatt has finalised a long-term, asset-light strategic joint venture (JV) with Spanish tourism group Grupo Piero. The post Hyatt, Grupo Piero form JV to manage Bahia Principe Hotels & Resorts appeared first on Hotel Management Network.
The perfect way to ensure that your cafe is memorable and set apart from its competition is to give it a name that is unique. It needs to get across the idea you have in mind for your coffee shop concisely. And you have to make sure that it is entirely different from the names of other cafes out there. In this article, we will give you a run-through of all that you need to think before you name your cafe.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators. Despite contending with rising operational costs, especially in food and labor, franchisees and multi-unit operators experienced growth in guest traffic and profit margins.
In the heart of Zululand, South Africa, lies Babanango Game Reserve, a once cattle-farmed landscape that now stands as a true testament to the power of environmental renewal. This reserve recently underwent one of South Africas most ambitious rewilding projects, reintroducing the Big 5 after nearly 150 years. The land, which is rich with history, culture, and natural beauty, has undergone an extraordinary transformation, and Luxury Frontiers had the honor of playing a key role in its incredible
Imagine stepping into a hotel that already feels like home, where the staff greets you by name and your favorite cocktail is waiting in your room. This isn’t just a pipe dreamit’s the alluring reality of hyper-personalized hospitality, made possible by a secret weapon that many hotels are already starting to wield: AI. Unlocking the […] The post The Secret AI Weapon Hotels Should Start Using Now to Anticipate Your Every Desire and Why You’ll Never Stay Anywhere Else appea
A quick jaunt up the coast for Angelenos or anyone else in Southern California (SoCal) is the picturesque haven of Santa Barbara with its never-ending white sand beaches surrounded by trendy restaurants and beachfront accommodations. But drive a few minutes up the citys hills, and you will reach the El Encanto, a secluded, 7.5-acre oasis of verdant gardens tucked into the upper reaches.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Nassaus cruise port was struggling with thousands from two mega floating apartment blocks, monstrosities of the seas both, as well the few numbers of much more refined passengers from Mariner. Girlahead found her driver. Just as the driver eased off, a man in a cream jacket jumped in and announced Im your host, John. It was, indeed, John Conway (above), GM of The Ocean Club on Paradise Island, Bahamas.
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