Mon.Dec 30, 2024

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The Future of Dining in 2025 Is Smarter, Simpler, and More Personal

Modern Restaurant Management

The QSR industry is heading into 2025 at a crossroads of innovation and expectation. After a year defined by the rapid adoption of AI and other technologies, not every new tool has shown promise. At the same time, a rise in fast-food prices driven by inflation is reshaping consumer behavior, with many customers now treating fast food as a splurge rather than a convenience.

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The Year in Review - 2024 Most Read Stories on Hospitality Net

Hospitality Net

As 2024 comes to a close, were excited to look back at the stories that resonated most with our readers on Hospitality Net this year. From thought-provoking opinion pieces to key industry insights, these articles captured the attention of hospitality professionals worldwide. Weve compiled the most-read stories from the past 12 months for you to explore and reflect on as we prepare for another exciting year ahead.

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Customer Experience in the Restaurant Industry: Reflections and Predictions through an AI Lens

Modern Restaurant Management

The restaurant experience was once solely comprised of human-to-human, in-person experiences. Fast food and food delivery gradually began changing that equation. Then, in 2020, we saw the restaurant industry go through a major digital upheaval, spurred by the COVID-19 pandemic. In 2022, with the introduction of ChatGPT, we saw restaurants – and just about everyother industry – look for ways to incorporate artificial intelligence within their customer operations. 2024 was a year of ex

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Elena Black named Rocco Forte SVP, marketing

Hotel Business

Rocco Forte Hotels hasappointed Elena Black as SVP, marketing, joining the executive leadership team. With more than two decades of experience in the hospitality industry, Black brings a wealth of expertise in brand development, marketing strategy and customer engagement, according to the company. Prior to joining Rocco Forte Hotels, she spent more than 13 years at Six Senses, where she played a pivotal role in shaping its distinctive and powerful brand.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Shaping the Future of QSR

Modern Restaurant Management

In a recent report shared by TouchBistro on the State of the Restaurant Industry for 2025, data provides key insights into a year marked by both significant hurdles and notable resilience for the restaurant franchising industry and quick-service restaurant (QSR) operators. Despite contending with rising operational costs, especially in food and labor, franchisees and multi-unit operators experienced growth in guest traffic and profit margins.

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Atrium Hospitality graduates inaugural class of WomenRISE program

Hotel Business

Atrium Hospitality recently revealed the graduation of the inaugural class of WomenRISE, the companys female hotel general manager development program. WomenRISE kicked off in February and wrapped up in October of this year. Work is underway to select the next group of future GMs for career development in 2025. The WomenRISE program supports women in successfully navigating the next steps of their career journeys by providing mentorship, resources and opportunities for growth, according to the c

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6 Game-Changing Sales Strategies for Hotel Pros in 2025

Hospitality Net

Ditch the cookie-cutter approach. Its time to stand out, sell smart, and win big in the year ahead. As someone who lives and breathes the hospitality industry, Ive seen firsthand how rapidly things are changing. From groundbreaking technologies to shifting customer expectations to cutthroat competition, success today requires more than staying the courseit demands innovation, creativity, and a little bravery.

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Pop's Beef VP reveals 3 ways to endear your brand to your community

Fast Casual

Kacie Radochonski, Pop's Beef VP of Operations, explains how staying true to the brand, actively engaging with the community and adapting to changing customer preferences is imperative for any restaurant's success.

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HSMAI to honor Preferred Travel Group’s Michelle Woodley

Hotel Business

The Hospitality Sales and Marketing Association International (HSMAI) recently announced that Michelle Woodley , president of Preferred Hotel Group, will receive the Albert E. Koehl Award for Hospitality Marketing. She will be honored at the HSMAI Adrian Awards on Feb. 18, 2025, at the New York Marriott Marquis. Also being honored at the Adrian Awards will be Victoria de Falco , who was chosen for the Winthrop W.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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FastCasual reveals 10 most-read stories of 2024

Fast Casual

Stories about Chipotle, Panera, Freddy's and Schlotzsky's landed on the top 10 list.

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Rotana, Riverside Holding partner to develop Mogadishu luxury hotel in Somalia

Hotel Management Network

Rotana has partnered with the investment firm Riverside Holding to develop its first luxury hotel Mogadishu Rotana in Somalia. The post Rotana, Riverside Holding partner to develop Mogadishu luxury hotel in Somalia appeared first on Hotel Management Network.

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Aim for a Home Run and Do Not Settle for Empty Pearl Shells

Hospitality Net

Sometime along the lifetime of any hospitality project development or property refurbishment the potential role and scope of some sort of health, wellness or spa component is discussed.

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Key travel changes impacting hotels in 2025

Hotel Management Network

Starting in 2025, travellers to the European Union will face significant changes to border procedures, including the rollout of the Entry/Exit System (EES). The post Key travel changes impacting hotels in 2025 appeared first on Hotel Management Network.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Revolutionizing Pizzeria Operations: The Power of Integrated Pizza POS Systems

Adora POS

The right pizza POS system will drive both efficiency and success for your business.

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European hotels: November reflects the attractiveness of the destination

Hospitality Net

On average for Europe compared with November 2023, the indicators are in the green. Total occupancy rate up by 1.4 points and average daily rates up by 1.6%.

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Hyatt, Grupo Piñero form JV to manage Bahia Principe Hotels & Resorts

Hotel Management Network

Hotel chain Hyatt has finalised a long-term, asset-light strategic joint venture (JV) with Spanish tourism group Grupo Piero. The post Hyatt, Grupo Piero form JV to manage Bahia Principe Hotels & Resorts appeared first on Hotel Management Network.

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The Secret AI Weapon Hotels Should Start Using Now to Anticipate Your Every Desire and Why You’ll Never Stay Anywhere Else

Are Morch

Imagine stepping into a hotel that already feels like home, where the staff greets you by name and your favorite cocktail is waiting in your room. This isn’t just a pipe dreamit’s the alluring reality of hyper-personalized hospitality, made possible by a secret weapon that many hotels are already starting to wield: AI. Unlocking the […] The post The Secret AI Weapon Hotels Should Start Using Now to Anticipate Your Every Desire and Why You’ll Never Stay Anywhere Else appea

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Are You Making These 7 Common Revenue Management Mistakes?

Hospitality Net

Theres a big difference between profitable hotels and those that struggle. Surprisingly, the difference isnt related to location, quality, or service.

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CRUISE – 14

Mary Gostelow

Nassaus cruise port was struggling with thousands from two mega floating apartment blocks, monstrosities of the seas both, as well the few numbers of much more refined passengers from Mariner. Girlahead found her driver. Just as the driver eased off, a man in a cream jacket jumped in and announced Im your host, John. It was, indeed, John Conway (above), GM of The Ocean Club on Paradise Island, Bahamas.

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Designing With Purpose: Luxury Frontiers’ Impact at Babanango Game Reserve

Hospitality Net

In the heart of Zululand, South Africa, lies Babanango Game Reserve, a once cattle-farmed landscape that now stands as a true testament to the power of environmental renewal. This reserve recently underwent one of South Africas most ambitious rewilding projects, reintroducing the Big 5 after nearly 150 years. The land, which is rich with history, culture, and natural beauty, has undergone an extraordinary transformation, and Luxury Frontiers had the honor of playing a key role in its incredible

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The Mille Club: Exploring SoCal Luxury at El Encanto, a Belmond Hotel

Hospitality Net

A quick jaunt up the coast for Angelenos or anyone else in Southern California (SoCal) is the picturesque haven of Santa Barbara with its never-ending white sand beaches surrounded by trendy restaurants and beachfront accommodations. But drive a few minutes up the citys hills, and you will reach the El Encanto, a secluded, 7.5-acre oasis of verdant gardens tucked into the upper reaches.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a