Wed.Jan 31, 2024

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Odd Culture Group’s Pleasure Club arrives in Sydney this month

Hospitality Magazine

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

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Five tactics for better guest communication

eHotelier

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

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Peruvian Japanese eatery Callao opens in Barangaroo

Hospitality Magazine

Sydney’s local Nikkei food landscape has a new addition, with Callao opening its doors to the public in the heart of Barangaroo. The venue is the latest addition for the team behind Wild Sage and Alegre Bar and Dining, which continues to grow its CBD portfolio. The 104-seater has encompasses a dining room and terracotta bar as well as an open kitchen for diners to observe.

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Survey Says: Restaurateurs Are Making Expansion Plans

Modern Restaurant Management

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Why Mews acquired Frontdesk Anywhere, by Richard Valtr

MEWS

It’s a great privilege to welcome Frontdesk Anywhere to the Mews team. Our eighth acquisition, handled by the remarkable Mews Ventures , sees the much-loved US PMS join our ranks, bolstering our team, knowledge and customer base.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

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Guide To Enhance Guest Experience at Your Hotel

Hotelogix

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.

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Karen Martini’s Saint George opens in St Kilda

Hospitality Magazine

Saint Gorge (formerly known as The Saint Hotel) has swung open its doors in St Kilda with celebrated chef Karen Martini leading the charge as Culinary Director. Saint George is the work of Martini and partner Michael Sapountsis plus growing hospitality group Public Hospitality. The venue has two sections: The Grill and The Tavern where Martini is serving up a menu featuring Italian dishes and elevated pub classics.

Catering 130
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Welcome the Year of the Dragon With Dragon’s Beard Candy

EATER

Jimmy Pan doing his thing. | Photo courtesy of Jimmy Pan. Photo-illustration by Lille Allen Dragon’s beard candy is a staple of Chinese and Lunar New Year celebrations, but in the U.S. and Canada, a generation of candymakers are determining the best way to pass the difficult art to a new generation Even as a kid with severely limited patience, I knew the dragon’s beard candy from Jimmy Pan’s cart was worth the wait.

Magazine 131
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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5 minutes with Restaurant Hubert’s Exec Chef Brendan Fong

Hospitality Magazine

When I first came to Restaurant Hubert as a diner many years ago, I loved it. I was working at Mr. Wong at the time, so it was great to have a place I could go to get a bite to eat after work. The challenge of cooking French-style dishes again [appealed the most to me]. It has been quite a while since I have cooked this style of food and I like to constantly challenge myself.

Magazine 130
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Capella Hotels and Resorts to make debut in Taiwan

eHotelier

Capella Hotels and Resorts proudly announces the opening of Capella Taipei in the winter of 2024, poised to become an urban sanctuary in the heart of Taipei's vibrant Dunhua North Road. Mere minutes from the 101 area, this 86-key luxurious retreat offers a unique blend of city energy and serene elegance.

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Entries open for Royal Australian International Beer Awards

Hospitality Magazine

Melbourne Royal has announced entries are now open to brewers wanting to participate in the 2024 Australian International Beer Awards. The annual competition evaluates draught and packaged beer along with beer packaging design, with more than 2,826 entries coming in last year. Breweries of all sizes are able to enter their beers into 35 categories; 11 of which have major trophies up for grabs including Champion Australian beer and Champion International beer.

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Noall Silvester appointed new Regional Vice President of Operations at Resolute Road Hospitality

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, announced today that Noall T. Silvester, MMH, CHA, has joined the leadership team as Regional Vice President of Operations, bolstering the corporate leadership team as the Resolute Road portfolio continues to grow.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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British Food Is Finally Getting Its Due on TikTok

EATER

Shutterstock/Eater Sunday roasts, jacket potatoes, and cheese toasties are having a social media moment British cuisine has, fairly or not, been the butt of countless jokes. Its critics insist that the food in the U.K. is too gloopy, too bland , too boring to earn a place in the pantheon of haute cuisine in the same way that, say, Japanese and French food have.

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Marriott International saw record year of net rooms growth and signings in the region

eHotelier

Marriott International, Inc. of its strong global net rooms growth and record year of organic signings in 2023, the company highlighted the remarkable surge in hotel and residences openings and signings in the Asia Pacific excluding China (APEC) region, particularly in key travel markets such as Japan, India, and Vietnam.

Marketing 130
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Peachtree’s Management Group Selected to Operate Merrill Hotel

Lodging Magazine

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

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Paramount Hospitality Management™ partners with Travel Outlook, the premier hotel call center™ to boost conversions

eHotelier

“Travel Outlook is delighted to partner with Paramount Hospitality Management™, an organization that has proven time and time again to be ahead of the curve in the hospitality business. Travel Outlook’s innovative use of AI automatically finds and corrects mistakes by call center agents as they occur, significantly improving efficiency and the overall call experience.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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For Some Bars, the Best Ice Comes From 5,500 Miles Away

EATER

Kuramoto Ice is the latest bartender obsession. The clear ice from Japan gets imported thousands of miles to cocktail bars around the world.

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IHG re-enters Swedish market with the signing of voco Stockholm Kista

eHotelier

IHG Hotels & Resorts, has entered into a franchise agreement with Mogotel and development partner Revelop, to mark IHG’s re-entry into Sweden with voco Stockholm Kista. This latest signing signifies IHG’s strong owner relationships and its commitment to growth in new and emerging markets such as Sweden, drawing on its scale of more than 780 open hotels across Europe.

Marketing 130
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Extended Stay America Grows Franchise Portfolio by 20 Percent

Lodging Magazine

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Magazine 110
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Ann Jeanette Østborg appointed Senior Sales Manager at Moxy Hotels

eHotelier

Expanding its commercial efforts in Norway, Core Hospitality introduces a new Sales Manager that will cross-sell both the Moxy Hotels in Bergen and Tromsø.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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citizenM opens Downtown Austin hotel

Hotel Business

citizenM has opened citizenM Austin Downtown, its first property in Texas’ capital city. Developed in partnership with Turnbridge Equities and designed by citizenM’s long-standing architecture partner concrete and local architecture firm Baskervill , the 17-story tower features 344 rooms with XL king-size beds. The new hotel is citizenM’s 34th property and follows recent openings in Miami (Miami Worldcenter and Brickell); citizenM Menlo Park on the Meta campus; and several other Nort

Marketing 111
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TFE Hotels signs key new ownership agreement in Western Australia

eHotelier

Sydney-based Hotel Company, TFE Hotels, has hit the ground running in 2024 with the announcement of a new partnership agreement in Western Australia.

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5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024

Are Morch

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

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HB on the Scene: Catching up with Daniel H. Lesser

Hotel Business

Gregg Wallis, Senior Editor, Hotel Business, sits down with Daniel H. Lesser, Co-Founder/President/CEO of LW Hospitality Advisors to discuss the state of the industry. The post HB on the Scene: Catching up with Daniel H. Lesser appeared first on hotelbusiness.com.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.