Hospitality Magazine

JANUARY 31, 2024

For those who have been waiting to know more about the much-anticipated, late-night live music venue from the team at Odd Culture Group – we have news for you. Pleasure Club will open on 23 February in Sydney’s inner west suburb of Newtown, equipped with its 4am closure every evening from Wednesday through to Sunday. The venue takes it inspiration from the small bars of New York and Paris, and will host a unique late-night food, drink, and music experience for Sydneysiders.

Presentation 246

Presentation Magazine 246

eHotelier

JANUARY 31, 2024

Providing quick answers and motivating engagement is key to improve your communication with guests, enhancing guest experience and build guest loyalty.

Communication 240

Communication 240

Hospitality Magazine

JANUARY 31, 2024

Sydney’s local Nikkei food landscape has a new addition, with Callao opening its doors to the public in the heart of Barangaroo. The venue is the latest addition for the team behind Wild Sage and Alegre Bar and Dining, which continues to grow its CBD portfolio. The 104-seater has encompasses a dining room and terracotta bar as well as an open kitchen for diners to observe.

Information 244

Information Magazine 244

Modern Restaurant Management

JANUARY 31, 2024

Will 2024 be a comeback year for restaurants? Despite challenges including inventory costs, commission fees and staff turnover, many restaurant owners are expressing optimism about moving forward, according to TouchBistro’s 2024 State of Restaurants Report. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S full service restaurants surveyed plan to introduce catering services.

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This wide-ranging responsibility is a lot, and it often leads to burnout.

Scheduling 158

Scheduling Front of House Training Customer Service 158

MEWS

JANUARY 31, 2024

It’s a great privilege to welcome Frontdesk Anywhere to the Mews team. Our eighth acquisition, handled by the remarkable Mews Ventures , sees the much-loved US PMS join our ranks, bolstering our team, knowledge and customer base.

147

147

EATER

JANUARY 31, 2024

Kuramoto Ice is the latest bartender obsession. The clear ice from Japan gets imported thousands of miles to cocktail bars around the world.

133

133

Hotelogix

JANUARY 31, 2024

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.

Guest Services 130

Guest Services Customer Service Book Demo 130

Hospitality Magazine

JANUARY 31, 2024

Saint Gorge (formerly known as The Saint Hotel) has swung open its doors in St Kilda with celebrated chef Karen Martini leading the charge as Culinary Director. Saint George is the work of Martini and partner Michael Sapountsis plus growing hospitality group Public Hospitality. The venue has two sections: The Grill and The Tavern where Martini is serving up a menu featuring Italian dishes and elevated pub classics.

Catering 130

Catering Magazine 130

Advertisement

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

EATER

JANUARY 31, 2024

Shutterstock/Eater Sunday roasts, jacket potatoes, and cheese toasties are having a social media moment British cuisine has, fairly or not, been the butt of countless jokes. Its critics insist that the food in the U.K. is too gloopy, too bland , too boring to earn a place in the pantheon of haute cuisine in the same way that, say, Japanese and French food have.

Accounting 126

Accounting 126

Hospitality Magazine

JANUARY 31, 2024

When I first came to Restaurant Hubert as a diner many years ago, I loved it. I was working at Mr. Wong at the time, so it was great to have a place I could go to get a bite to eat after work. The challenge of cooking French-style dishes again [appealed the most to me]. It has been quite a while since I have cooked this style of food and I like to constantly challenge myself.

Magazine 130

Magazine 130

EATER

JANUARY 31, 2024

Send noods for Ninja Ramen

122

122

Hospitality Magazine

JANUARY 31, 2024

Melbourne Royal has announced entries are now open to brewers wanting to participate in the 2024 Australian International Beer Awards. The annual competition evaluates draught and packaged beer along with beer packaging design, with more than 2,826 entries coming in last year. Breweries of all sizes are able to enter their beers into 35 categories; 11 of which have major trophies up for grabs including Champion Australian beer and Champion International beer.

Presentation 130

Presentation Magazine 130

Advertisement

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

Download

Fast Casual

JANUARY 31, 2024

14 fast casual restaurant execs reveal how they are testing artificial intelligence or robotics.

119

119

Lodging Magazine

JANUARY 31, 2024

ATLANTA—Peachtree Group‘s hospitality management group has been selected to operate the Merrill Hotel, Muscatine, a Tribute Portfolio Hotel in downtown Muscatine, Iowa. The property comprises 122 guestrooms, a full-service restaurant, nearly 13,000 square feet of meeting and event space, an outdoor terrace, a heated indoor saltwater pool, and a fitness center.

Hospitality Management 116

Hospitality Management Magazine Events 116

Hotel Business

JANUARY 31, 2024

citizenM has opened citizenM Austin Downtown, its first property in Texas’ capital city. Developed in partnership with Turnbridge Equities and designed by citizenM’s long-standing architecture partner concrete and local architecture firm Baskervill , the 17-story tower features 344 rooms with XL king-size beds. The new hotel is citizenM’s 34th property and follows recent openings in Miami (Miami Worldcenter and Brickell); citizenM Menlo Park on the Meta campus; and several other Nort

Marketing 111

Marketing 111

Lodging Magazine

JANUARY 31, 2024

CHARLOTTE, North Carolina—Extended Stay America announced its growth outlook through franchising, following the momentum from a year of milestones, including 20 percent growth of its franchise portfolio across its family of brands: Extended Stay America Premier Suites, Extended Stay America Suites, and Extended Stay America Select Suites. The momentum from franchising drove brand achievements last year.

Magazine 111

Magazine 111

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Are Morch

JANUARY 31, 2024

In 2024, the travel and tourism sector is leading the way in a revolutionary change toward customer-centric travel. This new paradigm places a strong emphasis on customized experiences and makes use of cutting-edge technology and creative services to cater to passengers’ changing wants. Hotels are reinventing the travel experience, making sure that visitors have more […] The post 5 Ways Hotels Are Pioneering Customer-Centric Tourism in 2024 appeared first on Are Morch, Digital Transf

Travel and Tourism 111

Travel and Tourism Catering 111

Revenue Hub

JANUARY 31, 2024

Why do we launch brand protection campaigns for our hotels on Google Ads? Have we ever questioned the reasoning behind this? It may seem trivial, but the answer I’m about to provide reveals a common mistake often made. We create brand protection campaigns to safeguard the traffic that could potentially be “stolen” by third-party channels. NB: This is an article from Direct Your Bookings Subscribe to our weekly newsletter and stay up to date And who are these 3rd-party channels?

Book 109

Book Article Budgeting Marketing 109

Hospitality Net

JANUARY 31, 2024

citizenM, the pioneer of affordable luxury hotels, is celebrating the debut of its first Austin-based property - citizenM Austin Downtown. Located deep in the heart of Texas’ city capital, developed in partnership with Turnbridge Equities, and designed by citizenM’s long standing architecture partner concrete and local architecture firm Baskervill, the 17-story tower features 344 signature citizenM rooms with XL king-size beds to get lost in.

108

108

Revenue Hub

JANUARY 31, 2024

With modern travellers expecting more seamless experiences and personalised services, adopting a well-designed tech stack has become essential. It can not only help in enhancing guest satisfaction, but also significantly improving employee experience. NB: This is an article from Bookboost Subscribe to our weekly newsletter and stay up to date Many hotels are now dealing with staff shortages, and having the right technology to automate repetitive routine tasks frees up staff’s time and enables th

Demo 109

Demo Guest Satisfaction Article Pricing 109

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hotel Business

JANUARY 31, 2024

Gregg Wallis, Senior Editor, Hotel Business, sits down with Daniel H. Lesser, Co-Founder/President/CEO of LW Hospitality Advisors to discuss the state of the industry. The post HB on the Scene: Catching up with Daniel H. Lesser appeared first on hotelbusiness.com.

105

105

Hospitality Net

JANUARY 31, 2024

AIC Hotel Group, the trailblazing hospitality brand with an extensive portfolio of world-class properties across the world’s most desirable destinations, such as Eden Roc Miami Beach and Nobu Hotel Los Cabos, today announced the launch of AVA, an elevated resort brand that establishes a new category of all-inclusive travel in the global marketplace.

105

105

Revenue Hub

JANUARY 31, 2024

So, you’ve decided to move your hotel organization away from spreadsheet-based reporting to a modern business intelligence/analytics solution. First of all, congrats, and well done! This was likely a lengthy process that required engaging multiple stakeholders, many calls, demos, and a bit of begging for budget. NB: This is an article from HotelIQ , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date There will be no snarky comments here; we know the state of our in

Demo 103

Demo Article Budgeting Marketing 103

Hospitality Net

JANUARY 31, 2024

Late check-out request. Extra pillows. Wine glasses. Replacement toothbrush. Just send a text. To support the growing need for frictionless travel and introduce easier ways for guests to engage with hotel teams, Hilton is expanding its mobile messaging platform to its more than 7,000 Hilton properties worldwide by the end of 2024. The system, developed in partnership with Kipsu, the industry-leader in real-time engagement, will enable messaging via the Hilton Honors app, SMS, WhatsApp and other

Communication 105

Communication 105

Advertisement

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

Scheduling