Mon.Oct 21, 2024

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Auberge Resorts Collection to debut in Houston with 2027 opening of The Birdsall, Auberge Resorts Collection

eHotelier

Auberge Resorts Collection has been appointed by Transwestern Development Company to manage The Birdsall, Auberge Resorts Collection, set to open in 2027 in Houston’s newest River Oaks enclave, The RO.

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Apollo alumni announce Darlinghurst restaurant Avia

Hospitality Magazine

The former head chef of The Apollo and executive chef of Le Foote Stefano Marano has teamed up with his former colleague Jack Reid to open their first restaurant. The pair, who worked together at The Apollo 10 years ago, have secured the former site of Bei Bar & Bistro in Sydney’s Darlinghurst, which shuttered back in September. The 60-seat Bourke Street site is now undergoing a refresh, with the pair hoping to launch Avia in early November. “Avia will be a celebration of the dee

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Dusit Hotels & Resorts returns to India with the soft opening of dusitD2 Fagu

eHotelier

Dusit Hotels and Resorts, under Dusit International—one of Thailand’s leading hotel and property development companies—announces its return to India with the anticipated soft opening of dusitD2 Fagu.

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Vegan patisserie Oh My Days expands to Petersham

Hospitality Magazine

Glebe’s vegan stalwart Oh My Days has opened a sister shop in Petersham. The French-inspired plant-based patisserie and café developed a loyal following since its Glebe Point Road opening in 2019. Chef David Rigby leads the kitchen. Unlike the full breakfast and lunch offering in Glebe, the Petersham location will focus solely on pastries and coffee. “Our goal is to create plant-based food that feels like an upgrade, not just an alternative,” says Rigby. “Opening in Peter

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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David Martens named Vice President of Operations and GM of Centara Karon Resort Phuket

eHotelier

Centara Hotels & Resorts, Thailand's leading hotel operator, is pleased to announce the appointment of David Martens as Vice President of Operations and General Manager of Centara Karon Resort Phuket, effective September 2024.

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Katie Niland appointed Commercial Director at The Belfry Hotel & Resort

eHotelier

The Belfry Hotel & Resort, in the heart of Royal Sutton Coldfield, has appointed Katie Niland as Commercial Director. Testament to her proven ability to inspire excellence and drive growth, the promotion will see Katie lead the award-winning resort through the next exciting phase of its £80million expansion project.

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The rise of all-day dining

Hospitality Magazine

All-day dining is a tough nut to crack. From the cost of labour to ensuring each part of service is as good as the last, the challenges can feel overwhelming. But for two recent additions to Melbourne’s long-service hospitality milieu, the peaks outweigh the troughs. Hospitality speaks to the operators about how they’re taming the multi-hour business model.

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Marriott International announces global launch of connect responsibly with Marriott Bonvoy Events

eHotelier

Marriott International, Inc. (Marriott) today announced the launch of Connect Responsibly with Marriott Bonvoy Events (Connect Responsibly), a program designed to help meeting planners embed sustainability into their events at participating hotels in the Marriott Bonvoy portfolio.

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Overlooked Traits When Hiring Restaurant Managers

Modern Restaurant Management

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants. Adaptability Restaurants are known to be fast paced environments with many different situations happening at once on any given occasion.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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BWHSM Hotels partners with Mews as it grows its global footprint

eHotelier

Mews, the industry-leading hospitality cloud, has entered into an agreement with BWH Hotels (BWH) to be a certified PMS provider. With Mews, BWH Hotels gains access to one of the most innovative hospitality technologies that boosts operational efficiencies and guest satisfaction.

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Auberge Resorts Collection Appointed to Manage The Birdsall, Houston TX

Hospitality Net

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts, and residences, has been appointed by Transwestern Development Company to manage The Birdsall, Auberge Resorts Collection, set to open in 2027 in Houston’s newest River Oaks enclave, The RO. Inspired by the natural beauty and architectural heritage of River Oaks and reflecting the genuine nature of its community, the 105-room boutique hotel, 44 world-class private residences, and private members’ clu

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Boo-tiful Delights: 10 Ideas to Boost F&B Sales This Halloween Season!

eHotelier

As the Halloween season approaches, it's time to conjure up some creative strategies to elevate your food and beverage sales! Halloween offers a unique opportunity to engage guests with festive flavors and spooky fun, transforming your venue into a haunted haven.

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U.S. election impact on global travel and hotel performance

Hospitality Net

American outbound travel was much stronger than anticipated across European markets this year, in part due to mega events such as the Summer Olympics and Taylor Swift’s Eras Tour. With the summer months past us, conversations are now swirling around how the U.S. presidential election will impact tourism outside of North America.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Quick wins to increase holiday bookings on your hotel website

eHotelier

There are extra steps hoteliers can take to maximize holiday bookings and make sure their marketing efforts hit the right notes.

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Marriott and MGM to Convert Las Vegas Strip Property to W Hotels Brand

Lodging Magazine

Marriott International, Inc. and MGM Resorts International announced plans to convert a property on the Las Vegas Strip to the W Hotels brand within the Marriott Bonvoy portfolio, continuing the brand’s evolution. Anticipated to complete its conversion later this year, W Las Vegas marks the latest step in the companies’ long-term licensing agreement announced in July 2023.

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The impact of AI in the Travel and Hospitality sectors. Transcript of Simone’s recent talks at Hospitality Day and TTG

Hospitality Net

Last week, I gave two talks on the impact of artificial intelligence in the travel and hospitality sectors at Hospitality Day and TTG Travel Experience. What follows is a more or less literal but faithful transcript of what I presented. Enjoy reading, Simone.

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What simple practices should M&E teams adopt to secure more bookings?

Hotel Owner

In the competitive and ever-evolving world of hospitality, Louise Tawadrous, Client Services director at BVA BDRC, has carved out a niche that combines her passion for the industry with a rigorous focus on data-driven feedback and improvement. With nearly a decade of experience at InterContinental Hotels Group (IHG) before making her mark at BVA BDRC, Tawadrous’s career reflects a deep commitment to enhancing customer experiences, both in meetings and events and through the development of

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Bookboost partners with HotelTechReport to present the 2025 Email Marketing & Hotel CRM Buyer’s Guide

Hospitality Net

Bookboost, the industry-leading hospitality CRM platform, and HotelTechReport, the world’s foremost research and online community for hotel professionals, have teamed up to launch the Ultimate Buyer’s Guide to Hotel CRM & Email Marketing Software 2025.

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Today’s news in brief – 21/10/24

Hotel Owner

Troo Hospitality has announced its first Central London property, Corus Hotel Hyde Park , at Lancaster Gate. The 388-room hotel will undergo a significant refurbishment to transform its public spaces, rooms, and introduce new features like a central courtyard, dining options, and co-working spaces. Troo will manage the hotel alongside Immersive Hospitality Management after the refurbishment, contributing to its transformation.

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Outrigger unveils Waikiki Paradise Hotel

Hotel Business

Outrigger Hospitality Group has unveiled the newly reimagined Outrigger Waikiki Paradise Hotel, the brand’s second craft hotel following Outrigger Waikiki Beachcomber Hotel. Formerly known as Ohana Waikiki East, this transformed property merges modern amenities with cultural authenticity to offer guests a truly unique and immersive Hawaii experience, according to developers.

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From CRM to CDP: The Data Shift Hospitality Needs

Revenue Hub

In the hospitality industry, data is king. From guest preferences to booking patterns, understanding your guests is essential to providing personalized experiences that build loyalty and increase revenue. NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Traditionally, many hotels have relied on Customer Relationship Management (CRM) systems to store guest data and manage relationships.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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IHG expands Garner footprint with four UK and Europe signings

Hotel Owner

IHG Hotels and Resorts (IHG) has announced the signing of four new Garner properties, extending the brand’s presence across the UK and Europe. Launched in August 2023, Garner has seen rapid global growth, with 76 properties signed in the first half of 2024 alone, with 58 of those coming to IHG’s Europe market. In the UK, the Garner Hotel Reading Centre is set to open late 2024, following an extensive refurbishment in partnership with Nilvip Hotels.

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Mews Becomes a Certified PMS Provider for BWH Hotels

Lodging Magazine

AMSTERDAM—Mews has entered into an agreement with BWH Hotels to be a certified PMS provider. Mews features can streamline property management from guest check-in to backend operations. With the software, BWH properties can integrate with existing systems. This efficiency improves guest experiences and resource management, aligning with BWH’s goal of providing value to their hoteliers and guests. “The collaboration with Mews aligns with BWH’s dedication to delivering exceptional

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Troo Hospitality to manage Corus Hotel Hyde Park

Hotel Owner

Troo Hospitality has announced that it will start managing its first property in Central London, Corus Hotel Hyde Park, located at 1 Lancaster Gate. The hotel, which currently has 388 rooms and is the largest hotel in the Troo Hospitality portfolio, is set to undergo an extensive refurbishment, which will include reconfiguring all public spaces and rooms, the creation of direct access to a new central courtyard as well as a food and beverage offering.

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Transformative role of data in revenue management | Duetto

Duetto Cloud

Revenue management is undergoing a data revolution. Every decision, from pricing to inventory management, relies on accurate and actionable data. Leveraging it to optimize your revenue is essential for the success of your hotel.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.