Fri.Sep 27, 2024

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MRM Research Roundup: Labor Struggles, Holiday Habits, and Food Truck Trends

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of F&B hiring issues, fast-casual growth, guest views on AI use, and Majority of US F&B Businesses Struggling With Labor Shortages ● Majority (82 percent) of US restaurant & foodservice businesses are actively hiring ● Nearly half (47 percent) of US F&B managers cite staff recruitment, retention & training as primary challenges ● Chefs & Cooks are the most difficult positions

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Second Gentleman Doug Emhoff Goes to Whataburger With Beto O’Rourke in Texas

EATER

Second Gentleman Doug Emhoff ordered Whataburger burgers with Beto O’Rourke during a Texas campaign in Austin for Vice President Kamala Harris’s 2024 presidential campaign.

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HB Exclusive: Greysteel arranges $19.4M refi

Hotel Business

Greysteel , a national commercial real estate investment services firm, arranged the $19.4 million refinancing of a dual-branded Home2 Suites by Hilton Brunswick and Hilton Garden Inn Brunswick in Brunswick, GA. The 175-key hospitality property, originally constructed in 2019, is located off Interstate 95, near the Port of Brunswick and the city’s downtown area.

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‘The Substance’ Is One of the Best Food Movies in Years

EATER

Courtesy of MUBI In this satirical body horror film starring Demi Moore, each meal — along with the very act of cooking — becomes an expression of violence Not long after Elisabeth Sparkle’s 50th birthday, her boss, a boor named Harvey, delivers some bad news to her over a plate of shrimp: He’s giving her the pink slip. An Oscar-winning actress, Elisabeth (Demi Moore) has spent the second chapter of her career hosting a morning aerobics show.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Making a Case for Investing in Your Hotel Reservation Sales Team

Revenue Hub

Independent hotels often face unique challenges. Chief among them is distribution. Without the brand recognition and resources of larger chains, independent hotels must find creative and effective ways to not only attract and retain guests, but to convert these guests from “lookers to bookers”. NB: This is an article from TCRM Subscribe to our weekly newsletter and stay up to date One of the most overlooked yet crucial aspects of this distribution strategy is the performance of the in-house rese

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Why Hotels Must Rethink Their Black Friday Strategy to Stand Out from OTAs

Hospitality Net

As Black Friday has evolved from a single-day sales event into an extended period of promotions, hotels face new challenges in distinguishing themselves from the overwhelming presence of Online Travel Agencies (OTAs). Research conducted by three&six into 2023’s Black Friday trends highlights the growing importance for hotels to strategically differentiate their offers from OTAs and leverage their unique strengths.

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Manchester’s New Century House to become hotel

Hotel Owner

Plans have been unveiled to transform New Century House, a Grade II listed building in Manchester, into an upscale hotel in NOMA. NOMA is a business and entertainment development known for its contemporary architecture, including the glass-walled One Angel Square office tower. New Century House, a 14-storey landmark building of 1960s classic Modernist design, was built for the Co-operative Insurance Society and was latterly the headquarters of The Co-operative Group.

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How Innovative Business Models in Gastronomy lead to social impact

Hospitality Net

The gastronomic industry is undergoing a revolution, as entrepreneurs redefine how food businesses operate by intertwining culinary art with social impact. Instead of merely serving delicious meals, pioneers like The Melting Pot Foundation, Thought for Food, and Comida para Todos have transformed restaurants and food systems into platforms for community empowerment, social responsibility, and innovation.

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Experienced hotel operator snaps up The Chequers in Berkshire

Hotel Owner

The Chequers Hotel in Newbury, Berkshire, has been sold to MZaman Holdings Group, who add the property to its existing portfolio of nine UK hotels. While the hotel has been sold for an undisclosed sum, the transaction was completed off a guide price of £2.65m. Originally built in the late 18th Century, with later additions in the mid-19th Century, The Chequers Hotel is located close to the centre of Newbury town centre and features 56 bedrooms, a bar and restaurant, and an external rear terrace

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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IHG Leads Business Travel Decarbonization Discussion at Climate Week NYC

Hospitality Net

IHG Hotels & Resorts and the GBTA Foundation, the charitable arm of the Global Business Travel Association (GBTA), brought together some of travel’s biggest sustainability leaders yesterday during 2024 Climate Week NYC to spark dialogue about the decarbonization of business travel. In collaboration with co-hosts IDEO, Accenture, American Express Global Business Travel, Delta Air Lines and Hertz, the event challenged attendees to explore tensions and collaborative approaches inherent in balancing

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Club Quarters unveils extensive refurb of two London hotels

Hotel Owner

Club Quarters, the hotel brand and management company, has unveiled the extensive renovations of Club Quarters, St. Paul’s and Club Quarters, London City. Club Quarters has integrated its core brand pillars of “service, design, and experience” into every aspect of these renovations. Both of these hotels have been reimagined through a total of 468 modernised guest rooms, updated public spaces, and a Club Lounge.

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The UN Pact For The Future – And Its Impact On The Hospitality Sector

Hospitality Net

The UN just introduced its Pact for the Future, and we examine [with the help of ai] its potential impact on the hospitality sector, primarily through its focus on sustainable development, climate action, technological innovation, and social inclusivity.

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Today’s news in brief – 27/9/24

Hotel Owner

Sam Nazarian, founder of Sbe, has announced the launch of a new wellness-focused hotel brand, The Estate Hotels and Residences , partnering with Tony Robbins, Marc Anthony, and Richard Attias. The project aims to create the world’s largest network of longevity-focused resorts and residences. By 2030, 15 hotels and 10 urban longevity centres will be built globally, starting with four sites in 2026.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Yes, every RM has a number!!! What’s yours?

Hospitality Net

Everyone’s got a type, right? Whether it’s your favorite flavor of ice cream, your go-to book genre, or. favorite number! You got one? One that makes you smile, cringe.maybe you are even the one that add them to figure out their numerology.

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Bespoke Hotels acquires four new properties

Hotel Owner

Bespoke Hotels has announced the acquisition of four properties from the Coast and Country Hotel Collection. These hotels are the Caledonian Hotel in Fort William, the Great Western Hotel in Oban, The Pitlochry Hydro Hotel, and the Marine Hotel in Llandudno. Bespoke stated that each hotel boasts a “distinctive charm” and prime location, strengthening its presence in key tourist destinations.

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Hotel No-Shows: What Is It and Key Reduction Strategies

Revenue Hub

So, what exactly is a no-show? It’s when a guest books a room but simply doesn’t turn up without canceling. It’s like planning a dinner party and half your guests don’t show up – frustrating, right? NB: This is an article from eZee Absolute Subscribe to our weekly newsletter and stay up to date Imagine this happening every day, and you’ll start to see why it’s a big deal for hotels.

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Sbe to launch new wellness hotel brand

Hotel Owner

US hospitality firm Sbe has announced that its founder Sam Nazarian will launch a new wellness hotel brand called The Estate Hotels and Residences. Nazarian will partner with businessman Tony Robbins, global musician Marc Anthony and international strategist Richard Attias to launch the world’s “biggest network” of longevity-focused resorts and residential projects, driven by a commitment to functional and preventive medicine.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Counting the Cost: How Much Are Guests Willing to Pay for Contactless Hotel Services?

Hospitality Net

“Contactless service is being widely adopted by the hotel industry”, explain the researchers, “to provide the safest possible experience while maintaining good service quality”. By deploying contactless technologies at every stage of the customer journey, hotels can remove the need for physical contact from all major hospitality service encounters.

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Cycas expands senior operational team

Hotel Owner

Cycas Hospitality, the European hotel management company, has announced key appointments within the organisation’s eight-strong Senior Operational leadership team, led by COOs Keith Griffiths and Julia Harnischfeger. Martin Coombes joins Cycas Hospitality as VP of Operations for the UK, Ireland and the Netherlands, overseeing the operational performance of the company’s growing portfolio across the regions, ensuring that all properties continue to deliver the company’s industry-leading reputatio

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AI in Hospitality: The Future is Now, Not "If," but "When"

Hospitality Net

The hospitality industry, like many others, stands at the threshold of a significant transformation. Artificial Intelligence (AI) is no longer a futuristic concept; it’s becoming a reality that hotels must embrace to stay competitive.

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UK hotels welcome occupancy boost in August amid Taylor Swift tour

Hotel Owner

The UK hotel industry has welcomed a strong end to the summer, with occupancy and average daily room rates up in August against last year, partly buoyed by the Taylor Swift Eras tour. According to the latest RSM Hotels Tracker, occupancy in UK hotels rose from 78.9% to 81.3% in August year-on-year, albeit still slightly behind pre-pandemic levels of 83.3%.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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In Argentina, the Tart, Bracing Cynar Julep Was Bound to Be a Classic

EATER

The combination of mint, lemon, grapefruit and artichoke amaro, served tall, is a time stamp of the country’s cocktail—and sociopolitical—history.

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Gran Meliá Nha Trang – Renamed As Villa Le Corail – Unveils Exclusive Gran Ocean Villa Collection

Hospitality Net

Villa Le Corail, A Gran Meliá Hotel is the first resort in Southeast Asia under Gran Meliá Hotels & Resorts, the most luxurious brand by Meliá Hotels International. This haven of luxury represents the best of Spanish sophistication and heartfelt Vietnamese hospitality. Ever since it opened its doors in summer 2023, this seafront sanctuary at Fairy Mountain Bay has delighted guests with its lavish seaside villas, world-class services including its "Exceptional Experiences" and Michelin-pedigree r

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10 Reasons Why Komang Ani Loves Bandung, Indonesia

STAAH

Although Komang Ani isn’t originally from Bandung, Indonesia, the city has captured her heart in ways she never expected. As STAAH ’s Business Development Manager, her work often takes her to different places, but Bandung holds a special charm that keeps drawing her back. Here, she shares why Bandung feels like a second home and why it has become one of her favorite cities.

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World’s first 3D-printed hotel takes shape in Texas

Hospitality Net

El Cosmico, a hotel and campground in Marfa, Texas, is expanding with the world’s first 3D-printed hotel, using cutting-edge technology from Austin-based ICON and Bjarke Ingels Group. The project includes 43 new hotel units and 18 residential homes, all built using ICON’s massive Vulcan 3D printer, which extrudes a special cement-based material called Lavacrete.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.