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Why are guest activities important at your hotel? Guest activities are crucial because they set your hotel apart from the competition and enhance guest satisfaction by offering more ways to enjoy their stay. Over time, they also increase the average daily spend by encouraging guests to spend more within the hotel rather than seeking activities elsewhere.
By incorporating wellness elements into your hotel's offerings, you can attract a broader range of guests, command premium rates, and increase overall profitability.
Sixty-nine percent of consumers would dine out more often if it were more enjoyable, and that number goes up to 78 percent for adults under the age of 35, according to a report from ChangeUp. The experience agency, who designed new restaurant prototypes for clients such as Burger King, Panda Express and Panera Bread, surveyed consumers to gain a better understanding of the current customer journey and what guests value most about the restaurant experience, particularly at casual dining and fast
Photo illustration by Lille Allen Eater staffers show their devotion to these regional American dishes — from lobster rolls to disco fries to green chile cheeseburgers Everyone has a certain devotion to regional dishes, especially those from where we grew up, or from the cities we eventually make our home. They can remind us of our childhood or be linked to a particular sense of place, and often remain intertwined with our own sense of self.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Moving from merely managing hotel revenue to maximizing profit is a critical transformation that ensures your property's long-term success. This shift requires a comprehensive approach integrating cost control, strategic marketing, and top-notch guest services. Here's a detailed guide on transforming your hotel's revenue management to focus on profit maximization.
Samana Developers, one of the leading and top real estate developers in Dubai, today launched the “Samana Avenue” project in the Dubai Land Residence Complex located in the Dubailand neighbourhood.
For reference, the Mille Club denotes those hotels that offer accommodations at or above $1,000 per night (hence the word Mille, Italian for thousand), a segment that’s growing rapidly around the globe. With price points in this range and great nominal margins while at all, properties can use their imagination to reinforce their brand equity and enhance the guest’s product appreciation.
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For reference, the Mille Club denotes those hotels that offer accommodations at or above $1,000 per night (hence the word Mille, Italian for thousand), a segment that’s growing rapidly around the globe. With price points in this range and great nominal margins while at all, properties can use their imagination to reinforce their brand equity and enhance the guest’s product appreciation.
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Kerzner International Group announced on LinkedIn the appointment of Paul Baker succeeding Tim Kelly as President for Atlantis. Paul Baker, who was previously the President of Grand Lisboa Palace in Macau, brings nearly twenty years of experience in the casino and hospitality industry.
Hotel housekeeping managers need to deliver exceptional turnkey service for guests who expect fresh and thoroughly cleaned rooms when they arrive to take well-deserved rests after long journeys. Hotel housekeeping departments have many daily tasks to accomplish, which need organized, efficient, and dedicated staff so rooms turn over quickly for occupancy by the next guests day in and day out.
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Marriott International has appointed long-time employee Jason Nuell as Area Vice President for Australia, New Zealand, and the Pacific (ANZP), succeeding Sean Hunt, who retired last month.
Runner Elle Purrier St. Pierre and her post-run milk. | Photo by Patrick Smith/Getty Images Both Giorgia Villa and Elle Purrier St. Pierre, a U.S. runner, train on cheese It’s understandable why everyone is freaking out over photos of Italian Olympic gymnast Giorgia Villa having been sponsored by Parmigiano Reggiano. Villa posted photos of herself eating parmesan snacks and flipping over wheels of cheese back in 2022, as part of her work with the brand: How simple, how refreshing to see someone
Have you ever wondered how travel agents can instantly find the perfect hotel for a last-minute business trip or secure the best rates for a corporate client? The answer lies in the use by over 600,000 Travel Agents of one of the 4 Global Distribution Systems (GDS) – Sabre, Galileo, Amadeus or Worldspan. What is Global Distribution Systems (GDS)?
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Centara Hotels & Resorts, Thailand’s leading hotel operator, is thrilled to announce its outstanding performance in the Institutional Investor's 2024 Asia Pacific (ex-Japan) Executive Team rankings, securing eight prestigious awards and showcasing its excellence in multiple categories.
Following a franchise agreement with Mercan Properties Group, DoubleTree by Hilton Lisbon Airport will consist of 199 guest rooms and 20 suites and is set to open its doors to guests in 2025. Located just a five-minute drive from one of Europe’s most dynamic airports, this DoubleTree by Hilton property will offer ultimate convenience for business and leisure travellers.
Sabre Hospitality, a division of Sabre Corporation, a leading software and technology provider powering the global travel industry, announced a long-term partnership with Protect Group, a leading provider of trip protection and guarantee services, to integrate trip guarantee services into the SynXis Booking Engine.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Seamless conference Wi-Fi management, empowering conference center staff to easily configure and control event connectivity, ensuring high-density, high-speed, and secure network experiences.
Set to open in 2025, Santo André Beach Hotel, Tapestry Collection by Hilton will be the first Hilton property in the Santiago do Cacém region. With its unique beaches and beautiful landscapes, the location of this property makes it a perfect destination for guests to relax and connect with nature while enjoying the hotel’s vibrancy.
Recently, we explored how conversational AI, particularly Annette the Virtual Agent™, enhances guest experiences by understanding complex requests, personalizing interactions, and providing multilingual support.
As the world tunes in, Paris has transformed into an electric hub of once-in-a-lifetime activity as the 2024 Summer Olympics officially commence. This isn’t the first time Paris has hosted the games – but it’s been 100 years since patrons from around the globe last descended upon the French capital to watch the world’s best athletes go head-to-head.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Actabl, a hospitality software company dedicated to empowering hotels with actionable insights and solutions, has recently promoted and hired 14 women to senior leadership, director and managerial positions. Despite women making up 51.2% of the hospitality workforce, according to the Bureau of Labor Statistics, only 30% of leaders in the industry were women.
Following a franchise agreement with Arrow Global Group, Canopy by Hilton Vilamoura Marina will offer guests an elevated, boutique hotel experience that will showcase the absolute best of the locale.
By Jake Zwaagstra Hotel ownership isn’t for the faint of heart. The decision to invest time, money and energy into developing and operating a hotel carries a significant amount of risk, particularly amidst the many uncertainties of today’s market. Construction costs are continuing to rise while the labor shortage continues, and all the while new trends, technologies and project delivery methods are being introduced every day.
Noble Investment Group ("Noble") today announced the acquisition of the Courtyard by Marriott Jacksonville Beach Oceanfront. Located on the shores of Jacksonville Beach, the hotel will undergo a comprehensive enhancement to all hotel guestrooms and suites, public areas, and meeting and event spaces.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
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ForWard, an AHLA Foundation initiative to celebrate and elevate women in hospitality, has launched a regional events series this year in Atlanta; Columbus, OH; Washington, DC; and Las Vegas, with more to come in the fall. These two-hour complimentary programs provide inspiration, networking and valuable insights to boost women’s professional journeys.
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