Thu.Oct 24, 2024

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Hospitality must not fear AI technology but embrace it as a way of improving customer service

eHotelier

AI can be used to perform certain tasks in a more efficient and time-saving way, giving staff time to focus on other areas of the business as well as to optimise efficiency in things such as training, forecasting and marketing.

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What Guests Want to See on Your Hotel Website

Soft Inn

The great news is that every hotel already has its own official website, but do you truly understand what the most essential elements are that guests are eager to find when they visit your site? Come near and figure it out here!

Marketing 245
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St. Regis Hotels & Resorts celebrates the milestone opening of its 60th Property, the St. Regis on the Bund, Shanghai

eHotelier

Today St. Regis Hotels & Resorts announced the highly anticipated opening of The St. Regis on the Bund, Shanghai.

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Hotel Photography Tips: How to Make Your Hotel Photos Looks Good

Soft Inn

Capturing stunning photos of your hotel is essential to make a memorable first impression on potential guests and boost online bookings. In this blog, we will cover tips for making your hotel photos look good and amazing, from lighting and angles to editing and final touches. These techniques will help you present your hotel in the best light, captivating guests from their first click.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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As Electricity Demand Climbs, Restaurants Should Focus on Efficiency 

Modern Restaurant Management

As AI continues to revolutionize the way we live and run our businesses , the downsides are becoming clear. AI systems and the data centers that power them require significant power. Earlier this year, the International Energy Agency (IEA) released its forecast for global energy use through 2026 , including, for the first time, projections for power consumption related to AI, data centers and cryptocurrency.

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María Quintero receives ISHC’s 2024 Lori Raleigh Award

eHotelier

The International Society of Hospitality Consultants (ISHC) has named María Quintero of HVS Middle East & Africa as the recipient of the annual Lori Raleigh Award for Emerging Excellence in Hospitality Consulting.

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More Trending

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Immersive new experiences this green season at InterContinental Danang

eHotelier

The green season is a highly evocative time of year to visit Vietnam’s central coast. As temperatures have cooled and tropical rains replenish the soil, the entire landscape blooms in a vibrant display of colour and life.

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Central reservation system (CRS) for hotels | Ultimate guide

MEWS

What is a central reservation system (CRS)? A central reservation system is reservation management software that helps hotels manage their inventory and rates in real time, streamlining the reservation process and making operations more efficient. With user-friendly software like the RMS from Mews, you can easily handle direct bookings through your booking engine, manage group reservations, and oversee everything from room assignments to billing.

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Difference between a Hotel PMS, Channel Manager, OTAs and Booking Engine

Hotelogix

There are several types of hospitality technology solutions that are available in the market. Each of them has its own characteristics. But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. In this post, we will discuss some of the hospitality technology solutions and how they are different from each other.

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UrVenue to preview UrResort at The Hospitality Show

eHotelier

UrVenue will offer an exclusive preview of its new sister platform, UrResort, at The Hospitality Show in San Antonio October 29 to 30 at Booth #444.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Introducing the Mews Referral Program

MEWS

The hospitality industry is all about personal connection. This is true not only of guests who form bonds with certain hotels or locations, but also of the relationships between hoteliers – and between hoteliers and their technology partners.

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Sierra Leone and UN Tourism join forces to host Women in Tourism Regional Congress

eHotelier

The Ministry of Tourism and Cultural Affairs of the Republic of Sierra Leone, in collaboration with UN Tourism

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How hotel groups can become more efficient and boost revenue

MEWS

Although the management of hotel groups provides bonus challenges like centralized operations, brand consistency and heightened security, it also brings opportunities for bigger customer reach, economies of scale and more revenue. So how can you tap into the benefits of being a group without putting extra strain on your staff? Here are ten places to start.

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The Hospitality Industry’s Digital Evolution

eHotelier

The hospitality sector is evolving rapidly. The digital age has brought new challenges and opportunities for hoteliers, making it essential to adopt advanced systems to optimize operations and enhance guest experiences.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Guide on Central Reservation System in the Hotel Industry

Hotelogix

A Central Reservation System (CRS)  helps hotels manage room availability, pricing, and bookings from different channels. These channels include Online Travel Agencies (OTAs) like Booking.com, direct bookings through the hotel’s website, and Global Distribution Systems (GDS). A CRS hotel system makes sure that all room inventory and pricing are updated in real time.

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Duncan Palmer appointed Managing Director at Bvlgari Hotel London

eHotelier

Duncan brings extensive global experience to the role having spent over 40 years in senior management positions within the luxury hospitality industry.

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Brooklyn Wegmans Pilots Facial Recognition Amid Fears of Dynamic Pricing

EATER

The Brooklyn store has launched a pilot with a small group of employees

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HB on the Scene: BWH Hotels enters glamping market

Hotel Business

BWH Hotels revealed at its 2024 Annual Convention in Charlotte, NC, that it has entered the glamping market with the launch of the Explorer Series as part of its Premier Collection soft brand with the upscale Zion Wildflower at the base of Zion National Park. “As I looked across our brands and where the industry is going, it is more and more experiential,” Brad LeBlanc, chief development officer, BWH Hotels, told Hotel Business.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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What Even Is “American IPA”?

EATER

What is “American IPA”? Craft beer experts and brewers weigh in on the substyle and how it differs from West Coast– or New England–style.

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Revenue Management Impacts Brand Reputation: Here’s Why

Revenue Hub

You can optimize revenue with brand positioning that drives bookings. Your brand reputation is the public’s perception of your business. NB: This is an article from Revenue Team by Franco Grasso , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Four Seasons stands for luxury, while a small, privately owned three-star hotel may stand for comfort on a budget.

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STAAH Weekly Hospitality Quiz: 25 October

STAAH

Welcome to STAAH’s Weekly Hotel Industry Quiz! At STAAH , we believe that staying informed and sharp is essential to thriving in the ever-evolving hospitality industry. Whether you’re a seasoned hotelier or just starting your journey, this quiz is designed to test your knowledge and keep you up-to-date on the latest industry trends. Join us each week for a fresh set of questions!

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How to Set Profitable Rates and Maximize Hotel Revenue in 2025

Revenue Hub

The end of the year is fast approaching, and now is the perfect time to start planning for 2025. Opening bookings in advance can offer significant advantages. NB: This is an article from Smartpricing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date It gives you a strong base of reservations, allows for better inventory management, and helps tailor your services to meet the specific needs of guests.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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IHG’s Atwell Suites Expands Across the United States With Three Upcoming Openings

Lodging Magazine

ATLANTA—Atwell Suites announced the expansion of its U.S. presence with the upcoming openings of three new hotels in Kansas City, Missouri, Henderson, Nevada, and Fort Worth, Texas. These additions build upon previously opened properties in Miami, Florida; Denver, Colorado; and Austin, Texas, further expanding IHG Hotels & Resorts’ all-suites, upper-midscale hotel brand.

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Hotel M&E Revenue Optimization Supports Total Revenue Strategy

Revenue Hub

Hi, welcome to another Expert Insights discussion. Today we are joined by Peter Brauer , from Get Into MoRe and Trevor MacLean from Event Temple. NB: Get Into MoRe are one of our Expert Partners Subscribe to our weekly newsletter and stay up to date In this interview we ask how can the Hotel industry talk about total revenue management when such little focus is placed on optimising meetings and events revenue.

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3 Tips for Making Your Work Meetings More Impactful

Hospitality Net

How many meetings have you had this week, month, year? If you take a minute to count, you may be astounded at the sheer volume of hours you spend in meetings.

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Warm Up Your Hotel Direct Bookings With Autumn Marketing Magic

Revenue Hub

As the leaves begin to fall and shades of golden brown take over, it’s the perfect time to refresh your direct channel just as nature transforms. NB: This is an article from The Hotels Network , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Embrace the cozy vibes of fall with creative offers – like weekend getaways by the fireplace or autumn escapes – crafted to give your guests a memorable experience while driving more direct bookings on your hote

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Hilton Celebrates Sixth Consecutive Year as No. 1 Best Workplace for Women in the US

Hospitality Net

Hilton has ranked No. 1 on the list of Best Workplaces for Women U.S. by Fortune and Great Place to Work, marking Hilton’s sixth year in the top spot and its eighth consecutive appearance on the list. This recognition reflects Hilton’s unwavering commitment to fostering an inclusive and welcoming environment that empowers women to thrive both in and out of work.

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How to Use Email to Sleigh Hotel Sales This Holiday Season

Revenue Hub

Thanksgiving, Christmas and New Year provide huge opportunities to connect with your database, guests and followers. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date For hoteliers seeking to tap into the seasonal spirit of family getaways and gifts, email deliverability should be at the heart of their marketing strategy.

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Travel Trends 2025: What’s Hot And What’s Not In The Future Of Travel

Hospitality Net

In 2024, travel trends were a mix of escapism and edginess. While some travellers seized the opportunity to visit the shooting locations of their favourite Netflix shows, others tried to limit their dopamine sources to join the social media-fueled ‘raw-dogging’ bandwagon. As concerns about overtourism grew, travellers began seeking out lesser-known alternatives, embracing the ‘destination dupe’ trend.

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Cloudbeds Plans ‘Smart Hospitality Engine’ Addition to Its Platform

Lodging Magazine

SAN DIEGO, California—Cloudbeds has released plans to connect every facet of hotel operations into a single intelligence network, powered by causal and multimodal AI. The technology provider’s “smart hospitality engine,” Cloudbeds Intelligence, will sit at the core of its platform, giving hoteliers real-time insights and actionable recommendations across their operations.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a