Fri.Feb 07, 2025

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Building a Culture of Feedback

Modern Restaurant Management

In an industry where cultivating guest relationships is critical to success, operators often forget that developing positive relationships with the people serving those guests is equally, if not more, important. I learned this lesson during my first job as a line cook, often working 10 to 12 hours a day, five to six days a week. I loved the challenge of the job and found the pace exhilarating.

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The Next Big Thing in Tinned Fish? Chocolate Sardines

EATER

Long sold as a cheeky gift in European candy shops, chocolate sardines are making their way stateside (and making a splash) No one could have predicted that the mid-2020s would prove to be such a renaissance for sardine lovers. Since the pandemic, tinned fish has fully cemented its reputation as hot girl food , with the once-humble sardine leading the pack, popping up in shoppy shops , on trucker hats , and likely, all over your FYP.

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Expanding the Definition of Value

Modern Restaurant Management

More than eight in ten restaurant operators expect 2025 sales to meet or exceed 2024 levels, but rising competition will require differentiation through experience, service, and innovation, according to The National Restaurant Association’s 2025 State of the Restaurant Industry report. Despite the positive outlook, many operators say, "new year, similar concerns." In 2025, restaurants will continue to grapple with many of the same challenges they faced in 2024.

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Why Guest Reviews Matter More Than Ever in 2025

Revenue Hub

The way travelers search, book, and review hotels has evolved dramatically. NB: This is an article from Staah Subscribe to our weekly newsletter and stay up to date With AI-driven personalization and ever-growing reliance on online platforms, guest reviews are no longer just an afterthought, they are a decisive factor in a guests booking journey. Social proof is everything.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Canal House of Georgetown, a Tribute Portfolio Hotel, Set to Open in DC Area

Hospitality Net

Canal House of Georgetown, a Tribute Portfolio Hotel (1023 31st Street NW, Washington DC, 20007) is set to open in February 2025, offering a lively new escape in the heart of historic Georgetown. Perfectly situated just steps from the iconic Chesapeake & Ohio Canal, which dates back to 1828, Canal House of Georgetown is designed to be a central hub of connection and inspiration for both guests and locals alike.

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Top Tips for Marketing and Selling Conference and Event Spaces

Revfine

Question for Our Hotel Marketing Expert Panel How can hotels effectively market and sell their conference and event spaces? What are the best practices and tips for achieving success? Our Marketing Expert Panel Cory Falter - Partner, Lure Agency Thom de Graaf - Online Marketing Specialist, Orange The post Top Tips for Marketing and Selling Conference and Event Spaces appeared first on Revfine.com.

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More Trending

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Hotels + OTAs: Love-Hate Relationship That Needs to Change

Revenue Hub

Hoteliers have sought to improve their direct booking performance for years. NB: This is an article from Cendyn Subscribe to our weekly newsletter and stay up to date The advancement of OTAs took the rug from under direct bookings, and yet today the ideal distribution mix according to hoteliers places two-thirds of bookings from direct channels. Despite hoteliers making efforts to capture direct bookings through digital marketing, loyalty programs, and investing in direct booking technology

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Rocking Revenues: How Some Hoteliers Hit the Jackpot with Coldplay While Others Missed the Beat

eZee Absolute

Two of our YCS teammates had very different experiences at the recent Coldplay concert in Ahmedabad. One, Yash Karwa a strategic planner, booked earlypaying a premium but securing a prime hotel spot. Meanwhile, Adrita, thinking she could wing it, ended up hotel-hopping like a backpacker, struggling to find a decent room. The difference? Timing and pricing strategy Lets dig in.

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The Best Facebook Ads For Hotels

Revenue Hub

More than two billion people use Facebook each month, which makes advertising lucrativewhen its done correctly. NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date Facebook offers four main ad types – Image, Video, Carousel, and Collection. Each of these formats supports high-quality visuals, and you can design the ads in the platform or bring in content from your marketing library.

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The Stafford Collection promotes new managing director

Hotel Owner

The Stafford Collection has announced the promotion of John McLean to the role of managing director following his appointment as general manager back in May 2024. In his new role as managing director, McLean will oversee the entire portfolio, which includes The Stafford London, Northcote, a boutique hotel with a Michelin star restaurant situated on the edge of the stunning Ribble Valley, and Norma, a restaurant which is inspired by the food and culture of Sicily located in Fitzrovia, London.

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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Caribbean Tourism Tech Experts Reveal Top 5 AI Innovations and Strategies for 2025

Larry Mogelonsky

Last November, Adam Mogelonsky was a panelist at CHIEF (Caribbean Hospitality Industry Exchange Forum) alongside Christus Gill, IT Manager at Zoetry Marigot Bay in Saint Lucia, and Sanovnik Destang, President of CHTA (Caribbean Hotel & Tourism Association), to discuss the future of hotel technology as well as what artificial intelligence portends for the industry.

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The Lowry Hotel joins MHR portfolio as part of Leng’s Collection

Hotel Owner

Millennium Hotels and Resorts (MHR) has announced that Manchesters The Lowry Hotel has officially joined its portfolio as part of the Lengs Collection. Situated on the banks of the River Irwell, the five-star hotel offers 165 spacious rooms with floor-to-ceiling windows and hand-picked furnishings. The Lowry Hotel also consists of The River Restaurant and Bar, a spa, and a number of state-of-the-art event spaces.

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‘I Feel Like a Drug Dealer’: How Seattle’s Beth’s Cafe Sources Eggs for Its 12-Egg Omelets

EATER

The egg shortage has hit the legendary Green Lake diner, where the massive omelets cost as much as $42, particularly hard.

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Leading Aimbridge EMEA’s expansion and innovation in hospitality

Hotel Owner

David Anderson, Divisional President of Aimbridge EMEA, has spent over three decades in the hospitality industry, building a career that spans continents, brands, and leadership roles. His journeyfrom an unexpected start in a hotel restaurant to managing a vast portfolio of over 1,550 hotelsreflects a deep understanding of operations, owner relations, and team-building.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Marriott appoints Andy Kauffman CCO, U.S. & Canada

Hotel Business

Marriott International has made several leadership changes in marketing and sales, including naming Andy Kauffman its new chief commercial officer, U.S. & Canada. Kauffman returns to Marriott from the National Football League (NFL), where he served as SVP, marketing strategy & science since 2021. In his role with the NFL, he led transformative marketing strategies that accelerated fan growth and increased live game viewership and digital engagement, while directly overseeing fan insights

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Meliá and Summum will boost luxury tourism in Santa Ponsa with a new hotel

Hospitality Net

In a major partnership that promises to redefine the concept of luxury and sport tourism in Santa Ponsa, Meli and Summum have announced the opening of a new four-star superior hotel in this well-known coastal location in the southwest of Mallorca. This project represents the fourth collaboration between the two companies, consolidating their joint vision of providing exceptional experiences and elevating the quality of destinations.

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U.S. hotel results for week ending Feb. 1

Hotel Business

The U.S. hotel industry reported positive year-over-year (YOY) comparisons, according to CoStar data for the week ending Feb. 1. Jan. 29 through Feb. 1 (percentage change from comparable week in 2024): Occupancy: 56.5% (+2.3%) ADR: $150.25 (+1.8%) RevPAR: $84.90 (+4.1%) Among the top 25 markets, Minneapolis reported the largest increases in occupancy (+13.6% to 47.4%) and RevPAR (+16.7% to $56.67).

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Snibbs’ Latest Streetwear-Forward Kitchen Sneaker Collab Benefits LA Fire Relief

EATER

Eater Staff Gorpcore comes to the kitchen, courtesy of Hedley & Bennett x Snibbs newest chef-designed shoe As restaurants and food brands continue to work together to help those affected by the Los Angeles wildfires, Hedley & Bennett overlords of the soft-yet-durable apron sector and Snibbs the chef-founded footwear company just announced a new kitchen-ready sneaker collaboration that will benefit the non-profit Restaurants Care , which has been providing grants for food and beverage

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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The Big Game: The real action is off the field

Hotel Business

By Brad Van Orsow The Super Bowl is more than just a game. Its a cultural moment. Its a money-moving machine. Its the ultimate playbook on how to maximize revenue from engaged audiencesand it doesnt just belong to the NFL anymore. For hoteliers, casino operators and entertainment execs, the real action isnt on the field in New Orleans. Its inside their properties, where the right strategies can turn every seat, every square foot of real estate and every guest touchpoint into a revenue-generating

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Today’s news in brief – 7/2/25

Hotel Owner

Millennium Hotels and Resorts (MHR) has announced that Manchesters renowned five-star Lowry Hotel has joined its Lengs Collection. Located on the banks of the River Irwell, the hotel features 165 luxurious rooms, a restaurant, a spa, and event spaces. MHRs Lengs Collection aims to highlight the unique character of each property. The Lowry Hotels general manager, Vicky Marshman, expressed enthusiasm for the partnership, emphasizing MHRs global reach and expertise.

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Adam Seskis named CEO of RMS

Hotel Business

Hospitality property management system provider RMS has appointed Adam Seskis as CEO. In his new role, Seskis will focus on accelerating RMS expansion in key global markets, strengthening its product offerings and enhancing the customer experience. A key priority will be building on RMS 40 years of guest data to drive meaningful customer insights and innovation and deliver on the promise of seamless, personalized guest experiences.

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At Milk Bar’s Chicago Debut, Christina Tosi Revels in Midwest Nostalgia

EATER

Compost Cookies, Cereal Milk, Milk Bar Pie, and other favorites arrive at the Hoxton in West Loop

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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HB on the Scene: Talking hotel capital with Arriba Capital’s Ryan Bosch

Hotel Business

Christina Trauthwein , VP, content & partnerships, Hotel Business , sits down with Ryan Bosch , principal, Arriba Capital , to discuss how banks and private lenders are repositioning themselves in 2025, new opportunities for borrowers and more. The post HB on the Scene: Talking hotel capital with Arriba Capital’s Ryan Bosch appeared first on hotelbusiness.com.

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Rebel Hotel Company Expands NYC Presence with Management Acquisition of Ink 48

Hospitality Net

Rebel Hotel Company, one of New York Citys largest independent hotel operators, proudly announces its acquisition of management for Ink 48, an upscale property located in the heart of Manhattan. This strategic move further solidifies Rebels position as a leader in providing distinctive, independent hotel experiences in premier urban markets.

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Clutch Coffee co-founder offers secrets to competing in saturated market

Fast Casual

Restaurant Operator Podcast host Mandy Detwiler learns secrets to competing in a saturated coffee market with Darren Spicer, co-founder of Clutch Coffee.

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How to Optimize Your Hotel for AI Search Like ChatGPT

Hospitality Net

It hardly seems possible, but there was a time before search engines. And then the 90s came along and the likes of Yahoo! Search, Ask Jeeves and Google sprang into action. They revolutionized how we use the internet and created a whole new headache for marketers all over the world: how to beat the algorithm.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Speaker Spotlight: Scott Mobley, president of Stoner's Pizza Joint

Fast Casual

Scott Mobley, president of Stoner's Pizza Joint, shares a look at his career, his achievements and industry trends ahead of his appearance at Restaurant Franchising & Innovation Summit 2025.

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INDIA – 2

Mary Gostelow

Saturdays sustenance special – or foodie frolic – and no, GirlAhead hasnt nipped over to Japan for a bite of bento box. She’s still in Delhi, and this is a chaat box (note the spelling, not chatGBT or chatterbox). Whether or not chaatbox is based on the Japanese bento box or vice versa is unclear. There are probably two sides to the story.

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Can Jollibee out-cluck Popeyes, Chick-fil-A?

Fast Casual

Maribeth Dela Cruz will discuss how she plans to compete with the biggest chicken chains in North America, during her keynote, "Bringing Joy to North America: A Conversation with Jollibee President Maribeth Dela Cruz,"at the Restaurant Franchising and Innovation Summit, March 11-13, in Myrtle Beach.

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Radisson Hotel Group expands in Saudi Arabia with two Park Inn hotels

Hotel Management Network

The Radisson Hotel Group has signed an agreement with developer KEC to launch two new Park Inn by Radisson hotels in Madinah, Saudi Arabia. The post Radisson Hotel Group expands in Saudi Arabia with two Park Inn hotels appeared first on Hotel Management Network.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a