Wed.Jun 19, 2024

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137 Pillars House joins SLH considerate collection

eHotelier

The award-winning 137 Pillars House is a stunning 30 suite boutique Hotel with a rich colonial past; built around the original colonial teak homestead which dates back to the late 1800’s. It is located in a leafy residential enclave a few minutes’ walk from the historical Wat Gate Temple, Ping River and boutique shopping area.

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DAP & Co. relaunch Brisbane’s Naldham House in July

Hospitality Magazine

Hospitality group DAP & Co. (Popolo, Gresham Bar, Walter’s Steakhouse & Bar) have announced they will be opening Naldham House next month as part of Dexus’s $2.5 billion waterfront Brisbane project. The heritage-listed, three-storey building on Mary Street has undergone extensive renovations and will reopen hosting three hospitality concepts.

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Hotel demand forecasting: a beginner’s guide

eHotelier

When you understand what’s most likely to come next, you can plan and act accordingly—and ultimately be more successful.

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Ryan Edwards joins Le Mas Barossa as exec chef

Hospitality Magazine

Barossa native Ryan Edwards has been appointed executive chef of luxury hotel Le Mas. Edwards himself grew up on a small farming property in the area, which makes the appointment a full-circle moment for the culinary talent. Prior to joining Le Mas, Edwards spent much of his early career in Far North Queensland and on the Gold Coast before returning to the Barossa to work at Apellation at The Louise for a 10-year stint.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Le Jardin Français at Le Bristol Paris reopens for the new season

eHotelier

Peaceful and verdant, melodious and fragrant, Le Jardin Français, Le Bristol Paris’ oasis, is now open to welcome guests for lunch, teatime and dinner in one of the City of Light’s most privileged courtyard gardens.

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More Trending

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Westin Hotels & Resorts makes its debut in Vietnam with the opening of the Westin Resort & Spa Cam Ranh

eHotelier

Westin Hotels & Resorts, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, today announced the opening of The Westin Resort & Spa Cam Ranh, marking the brand’s entry into Vietnam. Nestled along a long sandy beach on Vietnam’s south-central coast, this 207-key resort will offer a choice of spacious guest rooms, suites and pool villas, locally sourced cuisine and an extensive collection of well-being experiences designed to empower guests to be the best version of

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Melbourne’s Maha Restaurant welcomes Diego Huerta as executive chef

Hospitality Magazine

Diego Huerta has been announced as the new executive chef of Middle Eastern eatery Maha Restaurant located in the Melbourne CBD. The Mexico-born chef studied at Ferrandi Paris cooking school, before landing positions at Michelin-starred venues such as Paris’ Relais Louis XIII and Pavillio Ledoyen, and Geranium in Copenhagen. Huerta moved to Melbourne in 2020, and worked as senior sous chef and executive chef at Lûmé where the venue was awarded two hats by Good Food during his tenure.

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Miguel Baustista appointed as new Executive Chef at Perry Lane Hotel

eHotelier

Perry Lane Hotel, a cornerstone of luxury and elegance in Savannah, is thrilled to announce the appointment of Miguel Bautista as its new Executive Chef. Bringing a wealth of culinary experience and a fresh vision to the hotel’s dining services, Chef Bautista is set to elevate the culinary offerings across the hotel’s three food and beverage outlets and banquet services.

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News bites: sausage festival, Mietta wins big, and The Pantry Manly’s new head chef

Hospitality Magazine

A quick-fire round of news stories. Mietta wins Pastry Opening of the Year Award Attica Summer Camp alumni Rosemary Andrews swung open the doors to her first business Mietta last year in Malvern, Melbourne. And the globe has fast paid attention, with the bakery securing the Pastry Opening of the Year Award from La Liste – a global guide that ranks the best restaurants, pastry shops, and hotels.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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St. Regis Hotels & Resorts unveils a glamorous coastal haven with the debut of The St. Regis Al Mouj Muscat Resort in Oman

eHotelier

St. Regis Hotels & Resorts have announced the highly anticipated opening of The St. Regis Al Mouj Muscat Resort, marking the debut of the brand in Oman. Blending local heritage, avant-garde design and the timeless glamour of the St. Regis brand, the resort, developed by Alfardan Group, introduces the signature hallmarks born at New York’s finest address of Fifth Avenue and 55th Street, to the region’s luminaries.

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Know Your ‘Omes’ for the Coming Merger of Hotel Tech and Welltech

Larry Mogelonsky

When most of us are primed with the term ‘hotel technology’, we conjure thoughts of the PMS, guest profile data, inventory distribution, cabling infrastructure, energy management, credit card processing, cybersecurity and the like. But as more and more brands start to integrate advanced wellness practices into their spas or rooms to drive guest satisfaction, longer LOS and total revenue, hoteliers and IT professionals would be wise to have a cursory understanding of the vast world of technologie

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Sabre Hospitality launches SynXis Concierge.AI: revolutionizing customer service with generative AI

eHotelier

Sabre Hospitality, a division of Sabre Corporation, a leading software and technology provider that powers the global travel industry, today announced the launch of SynXis Concierge.AI, an innovative solution harnessing the power of Generative AI to transform customer service for hoteliers. Sabre Hospitality will be showcasing the product and its capabilities at HITEC Charlotte in USA between June 24-27, 2024.

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Unlocking Innovation 

Lodging Magazine

When it comes to in-room entertainment technology, the guest experience is driven by guest expectations. Hoteliers looking to foster loyalty often feel pressure to meet these preferences, which tend to be generational. “As Millennial and Gen Z travelers represent an increasing share of bookings, they’re bringing their technology expectations with them,” observed Peter Feeney, vice president, DISH Business.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Sojern Now Available on Oracle Cloud Marketplace (via the Oracle Hospitality Integration Platform)

eHotelier

Sojern, a leading digital marketing platform built for travel and a member of Oracle PartnerNetwork (OPN), today announced its suite of Guest Experience Solutions is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (OCI) and integrated with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

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Balancing the human touch with AI — a Q and A with Marbue Brown

Fast Casual

Marbue Brown, author, consultant, and CX executive, shares strategies for balancing AI with the human touch in customer experience development, the topic of his panel at the ICX Summit in Charlotte, NC on September 9-11.

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Kelly Elton appointed as Group Director of Sales at Foxhills

eHotelier

Foxhills Club & Resort in Surrey has appointed Kelly Elton as group director of sales, to drive the country club and hotel’s meetings and events business.

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10 things you didn’t know about the Holiday Inn brand

Hospitality Net

According to Morning Consult Intelligence data, the leading audience & brand tracking platform, the Holiday Inn brand is the most trusted travel and hospitality brand in the United States. To celebrate, IHG Hotels & Resorts looks back on the brand’s history and legacy of extraordinary stories and industry-changing success.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Introducing Nonius Networks’ New Monitoring Tool: Empowering Hotel IT Managers

eHotelier

This new monitoring tool provides an in-depth view of your network’s health, offering real-time alerts and updates on any irregularities or failures.

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Holiday Inn secures top spot as most trusted US travel brand

Hotel Management Network

The Holiday Inn brand, owned by IHG, has cemented its position as the most trusted name in US travel and hospitality. The post Holiday Inn secures top spot as most trusted US travel brand appeared first on Hotel Management Network.

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Westin Hotels & Resorts Makes Its Debut In Vietnam

Hospitality Net

Westin Hotels & Resorts, part of Marriott Bonvoy’s extraordinary portfolio of over 30 hotel brands, today announced the opening of The Westin Resort & Spa Cam Ranh, marking the brand’s entry into Vietnam. Nestled along a long sandy beach on Vietnam’s south-central coast, this 207-key resort will offer a choice of spacious guest rooms, suites and pool villas, locally sourced cuisine and an extensive collection of well-being experiences designed to empower guests to be the best version of themselv

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Understanding AI governance: A comprehensive guide

SAS

AI governance is an all-encompassing strategy that establishes oversight, ensures compliance and develops consistent operations and infrastructure within an organization. It also fosters an AI-centric culture. This strategy includes specific governance domains such as data governance and model governance, necessary for a unified AI approach. Why AI governance matters The [.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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Newly Renovated Sheraton San Diego Hotel & Marina Shines Bright in the San Diego Harbor

Hospitality Net

Situated in the San Diego harbor, the hotel offers modernized accommodations and amenities, three sparkling pools, a state-of-the-art fitness center, four new dining concepts, and views of the marina and San Diego skyline.

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Power of Combining Dynamic Pricing and OTA Ranking Optimization

Revenue Hub

Smart hoteliers implement dynamic pricing, but very smart hoteliers combine it with a strategy for reaching the top positions on OTAs. Dynamic pricing is crucial for hotels looking to maximize revenue and occupancy rates. However, great prices alone won’t have the full effect if your listings are not seen due to a low ranking on OTA search results.

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Marriott’s St. Regis Brand Debuts in Oman

Hospitality Net

St. Regis Hotels & Resorts have announced the highly anticipated opening of The St. Regis Al Mouj Muscat Resort, marking the debut of the brand in Oman. Blending local heritage, avant-garde design and the timeless glamour of the St. Regis brand, the resort, developed by Alfardan Group, introduces the signature hallmarks born at New York’s finest address of Fifth Avenue and 55th Street, to the region’s luminaries.

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5 Ways Hotels Can Use Generative AI To Improve Their Direct Channel

Revenue Hub

Do you think AI is just for tech giants? Think again. Generative AI is revolutionising the hospitality industry, offering hotels the power to enhance guest experiences and streamline operations. From boosting guest satisfaction to slashing costs, this technology is a game-changer. NB: This is an article from Hotelchamp Subscribe to our weekly newsletter and stay up to date More than one-third of leisure travellers use GenAI to get destination ideas, plan trips, and book reservations, with 84% r

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali