eHotelier

MAY 12, 2024

How revenue management systems work, their benefits, and effective revenue strategies to take your hotel business to the next level.

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Smart Brief Hospitality

MAY 12, 2024

May marks Asian American Native Hawaiian Pacific Islander American Heritage (AANHPI) Month. While it’s a great time for brands to connect with Asian American consumers, marketers should be marketing to the AANHPI segment all year long. Asian representation on the big screen has increased in recent years – “Crazy Rich Asians,” “Everything Everywhere All At Once,” “Parasite,” “Minari” and “The Elephant Whisperers” are just some examples – but sadly, when it comes to AAPI marketing and advertisin

Marketing 120

Marketing 120

eHotelier

MAY 12, 2024

IHG® Hotels & Resorts, one of the world’s leading hotel companies with more than 6,300 hotels worldwide across 19 brands, announces the opening of voco Jim Corbett - India’s first voco hotel. This also marks the introduction of the 7th brand from IHG’s global portfolio to the Indian market.

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Marketing 130

Hospitality Net

MAY 12, 2024

DoubleTree by Hilton made history when its signature, warm chocolate chip cookie became the first-ever food baked in space, in experiments designed to make long-duration space travel more welcoming and hospitable. Today, the famous chocolate chip cookie baked aboard the International Space Station (ISS) has landed at the National Air and Space Museum’s Steven F.

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Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Presentation

eHotelier

MAY 12, 2024

Marriott International, Inc. and KKR, a leading global investment firm today announced the launch of each company’s foray into the midscale hospitality space in Japan, which follows KKR’s completion of the acquisition of Unizo Hotel Company, Limited and a portfolio of 14 hotels in Japan from Unizo Holdings. The 14 hotels will be converted to Four Points Express by Sheraton.

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eHotelier

MAY 12, 2024

The Hollywood Roosevelt, the glamorous boutique hotel in the heart of Hollywood, announces the appointment of Andrew Jay as its new General Manager. Born and raised in Los Angeles, Jay brings a profound passion for hospitality and an impressive career managing restaurants and hotels spanning the U.S., including properties awarded with the prestigious Relais & Châteaux and Forbes Five-Star distinctions.

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Guest Satisfaction Events 130

Hospitality Net

MAY 12, 2024

With a population of more than 930,000 , the capital city of Amsterdam lies on the coast of the province of North Holland. The city – known for its historic canals, the famous Van Gogh Museum, the Rijksmuseum, and the coffee shops of the Red Light District – is also a significant financial and business centre in Europe. There were more than 3,500 international companies in the Amsterdam Metropolitan Area (AMA) in 2023, representing more than 30% of the private-sector jobs.

Marketing 98

Marketing 98

eHotelier

MAY 12, 2024

The Leela Ambience Gurugram Hotel & Residences announced the appointment of Mr.Manish Bedi as the Director of Food & Beverage. In his new role, Mr.Manish will oversee F&B across all aspects of the luxury hotel ensuring the highest standards of service and exceptional experience for guests.

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Hospitality Net

MAY 12, 2024

My friend Sterling Hawkins just wrote a great article about the tension between the leadership of a company and the salesforce. Hawkins reports the president of a Fortune 500 company told him, Tension between the salesforce and leadership is normal. One is always bargaining with the other for more. The sales team wants more time and budget, and the leadership wants more sales.

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Customer Service Budgeting Article 97

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

MAY 12, 2024

Marriott International’s presence in the Canadian market strengthened, as the company celebrated a 36 percent year over year increase in hotel-level leisure revenue in 2023. With 274 hotels currently open and 90 in the pipeline, several factors, including a dedicated focus on lifestyle, upper midscale and extended stay brands; as well as market-specific loyalty program offerings and partnerships, continue to drive the company’s success in Canada.

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Marketing 130

Hospitality Net

MAY 12, 2024

We define a Mille Club property as one that prices its guestrooms at or above the one thousand dollars per night level (mille being a thousand in Italian). While there are now numerous hotels around the world that are successfully achieving these rates year-round, all Mille members provide incredible lessons for any hotel or brand looking to grow its ADR, whether or not that includes reflagging and a renovation to move up half or a full star rating.

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Pricing 95

eHotelier

MAY 12, 2024

Skål International is thrilled to remind the opening of submissions for the 2024 Annual Sustainable Tourism Awards, celebrating excellence and innovation in the tourism industry. As a prestigious recognition of outstanding contributions to responsible and sustainable practices, these awards launched in 2002 aim to honour entities whose remarkable achievements have made significant impacts.

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Hospitality Net

MAY 12, 2024

A key challenge of luxury hospitality is living up to the demands of the guests. They are, rightfully, discerning. To retain loyalty in a booming, competitive market, businesses need to ensure they are providing the perfect service. This means designing every detail, no matter how small, to reflect the guest’s desires.

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Marketing 75

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 12, 2024

During the Cayuga Hospitality Consultants Annual Conference 2023 in Dallas, a panel discussion was hosted around “Evolving Technology and Revenue Strategy”.

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SAS

MAY 12, 2024

The ancients’ practice of publicizing set-in-stone personal records would run anathema to modern data privacy laws. These days, in lieu of using contemporary personally identifiable records, I anonymized a 4,000-year-old tax record from ancient Babylon to describe three principles for effective data anonymization at scale: Embracing rare attributes: values and [.

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Blog 57

Mary Gostelow

MAY 12, 2024

Every minute of last week’s Preferred Hotel Group Global Conference, held in Lisbon 8-9 May, seemed to be filled with worthwhile stuff promising good return on ideas (a half-hour working lunch with Preferred CEO Lindsey Ueberroth, above, once again showed that quality time always wins over quantity). A half day devoted to cultural sightseeing allowed breathing space and the opportunity to network, as did the Preferred-specialty dine-around dinner.

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Server Presentation Events 52

Adora POS

MAY 12, 2024

Explore key strategies to make your pizza restaurant a success with the right approach, including insights on pizza POS systems.

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POS Systems 52

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction