eHotelier

NOVEMBER 1, 2023

A comprehensive guide to hotel mobile marketing: Part 2 - Insights Mobile marketing is not just a trend but a necessity. To succeed, optimize your web presence, engage guests on social platforms, and safeguard data.

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Marketing 279

Hospitality Magazine

NOVEMBER 1, 2023

Maybe Sammy co-founder and former creative director Andrea Gualdi has been appointed as Merivale’s new group beverage manager. In the role, Gualdi will oversee the development and execution of beverage offerings across Merivale’s 90+ venues that range from bars, restaurants, event spaces, and nightclubs. “Merivale’s commitment to pushing the boundaries in hospitality aligns perfectly with my own passion for creating unique and memorable drinks,” says Gualdi.

Magazine 246

Magazine Events 246

eHotelier

NOVEMBER 1, 2023

Everyone is talking about guest loyalty and how it is key for any accommodation business. But how important it really is? And, is it something only certain areas of a hotel should care about?

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Hospitality Magazine

NOVEMBER 1, 2023

The former operators of Upper East Side Bondi in Sydney have been hit with penalties totalling $164,635 for workplace breaches described as “extensive and deliberate” The Fair Work Ombudsman began investigating Upper East Side Bondi Pty Ltd years ago, issuing two compliance notices to the company and its director Julia Rose Gelonese in 2020 requiring the business to back-pay eight staff.

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Document Information Magazine 246

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Modern Restaurant Management

NOVEMBER 1, 2023

According to the National Floor Safety Institute (NFSI), more than three million food service employees and one million guests are injured as a result of slip-and-fall accidents annually. The industry spends more than an established $2B for slip and fall-related injuries, and this number is rising by 10 percent each year, according to an NFSI study.

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Training Scheduling Maintenance Information 190

Hospitality Magazine

NOVEMBER 1, 2023

Solotel and Matt Moran have revealed Daniel Cooper as the new head chef at Chiswick Woollahra. Cooper comes from time spent across venues in the Hunter Valley and most recently as executive chef of St Kilda’s The Prince where he lead the team to a hat within two months of opening. “We couldn’t be more excited to welcome Daniel to the Chiswick family,” says Moran. “We couldn’t have found a better fit to lead Chiswick’s kitchen team.

Magazine 130

Magazine 130

eHotelier

NOVEMBER 1, 2023

‘Alohilani Resort Waikiki Beach, a modern oasis located steps from the sand with inspiring design from the Rockwell Group and rich Hawaiian cultural touches, announces the appointment of key team members. Rafael Torres has been appointed as General Manager and Jamie Choi has been named Director of Sales and Marketing.

Marketing 130

Marketing 130

Hospitality Magazine

NOVEMBER 1, 2023

American fast-casual juice chain Jamba will open its first store in Australia, with plans to roll out several locations thereafter. Franchisee Newford QSR Group is behind the local launch, and has also brought other US concepts to Australia including Cinnabon in Queensland. Jamba’s first storefront will be in Melbourne Central and is slated to open between mid and late November, with a second location planned for the Sunshine Coast also due to open this month. “Jamba is a brand that&

Magazine 130

Magazine 130

eHotelier

NOVEMBER 1, 2023

The International Society of Hospitality Consultants (ISHC), in partnership with the Hotel Investment Conference Asia Pacific (HICAP) awarded Vicky Jian, Project Director at Horwath HTL Singapore, with the Rising Star Award Asia Pacific during the HICAP event on 24 October 2023.

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Events 130

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hospitality Magazine

NOVEMBER 1, 2023

Piccolina Gelateria Founder Sandra Foti launched her very first gelato collaboration with Scott Pickett in 2020. The duo created three Thai-inspired flavours: caramelised banana gelato with roasted peanuts and lemon sorbet infused with lemongrass; ginger and Thai basil gelato; and caramelised palm sugar gelato with palm sugar caramel and honeycomb. It was an experience that would spark the launch of The Piccolina Gelato Project.

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Training Magazine Book 130

eHotelier

NOVEMBER 1, 2023

In this phase of the campaigns, the creative content highlights Britain’s ‘wild coastlines,’ promoting seaside spots never more than a few hours away; ‘countryside adventures’, showing Britain’s diverse landscapes; and ‘vibrant cities’, telling the stories of its bustling cities and contemporary culture.

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EATER

NOVEMBER 1, 2023

Sure, you could eat those candy bars as-is, but turning them into a glaze will definitely be more delicious. | Lara Sanmarti/Getty Images Because there’s nothing spookier than wasting those trick-or-treating sweets This post originally appeared in the October 30, 2023 edition of The Move , a place for Eater’s editors and writers to reveal their recommendations and pro dining tips — sometimes thoughtful, sometimes weird, but always someone’s go-to move.

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Definition Book 118

eHotelier

NOVEMBER 1, 2023

IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, today announced that Katathani Collection has grown revenues across two of its resort properties by 15 percent with IDeaS G3 Revenue Management System (RMS.) Katathani Collection adopted IDeaS G3 RMS across two properties: Katathani Phuket Beach Resort and The Shore.

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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EATER

NOVEMBER 1, 2023

Dina Ávila/Eater The briny, earthy genius of a Thanksgiving stuffing studded with oysters When I got married and officially joined my husband’s family, there were a few welcome dining traditions I inherited: crispy soft-shell crab sandwiches on soft white bread, cold gin martinis with very little vermouth and exactly three olives, and, every Thanksgiving like clockwork, plump oysters in dressing.

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Marketing 116

eHotelier

NOVEMBER 1, 2023

As the World Travel & Tourism Council’s (WTTC) 23rd Global Summit kicked off in Kigali today, WTTC President & CEO Julia Simpson revealed that the global Travel & Tourism sector is making a robust comeback, bouncing back to the pre-pandemic vigour of 2019.

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Hotel Business

NOVEMBER 1, 2023

Commonwealth Lodging Management LLC has added five new hotels in Virginia to its management portfolio in the past month. “We are excited to onboard several new owner clients and over 100 new associates at these hotels,” said Duane Gauthier, managing director, Commonwealth Lodging. “Our leadership team is committed to providing a uniquely positive work environment for our staff who deliver genuine hospitality to guests in our hotels.

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Events Marketing 116

Lodging Magazine

NOVEMBER 1, 2023

A worldwide program that has thus far trained workers primarily from outside the United States to serve the hospitality industry was actually born here. As Saira Hospitality Founder and CEO Harsha L’Acqua told LODGING, her nonprofit that partners with hotels to create pop-up schools to train local communities for a career in hospitality grew out of her winning entrepreneurship competition entry when she was a graduate student at the Cornell Hotel School.

Training 115

Training Magazine 115

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Hotel Business

NOVEMBER 1, 2023

Americans are ready to travel for the holidays. For the third consecutive year, Deloitte explores travel intent ahead of the pivotal holiday season and the overall impact on the travel industry. According to this year’s report, “ 2023 Deloitte Holiday Travel Survey, ” concerns about health and travel delays are diminished as consumers across income groups map out trips to make this holiday season a memorable one.

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Budgeting Pricing Book Events 116

EATER

NOVEMBER 1, 2023

Atlanta has moved on from Michelin fever to processing a takedown of the city’s dining scene by the TikTok food critic

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Hotel Business

NOVEMBER 1, 2023

The American Hotel & Lodging Association (AHLA) and IncentiFind have partnered to help the organization’s more than 30,000 members identify sustainability-related cost savings. IncentiFind, a green building incentive database, offers more than a half-million incentives, including tax credits, grants, fee waivers, rebates and bill credits. These credits support the implementation of green measures like energy efficiency, renewables, water conservation and more, which are all directed at

Pricing 111

Pricing 111

EATER

NOVEMBER 1, 2023

Each pig gets cooked over a wood fire for around 18 hours Sam Jones has become a Carolina barbecue legend by carrying on his family’s tradition of cooking whole hogs. “The way I look at it, I’m the fourth generation of my family that’s been doing this right here,” says Jones, owner of Sam Jones BBQ. “Our evolution has come this far out of the ground because once upon a time they were cooking in the ground, but then again, if it’s not broke, don’t fix it.

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Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Revenue Hub

NOVEMBER 1, 2023

Value-added pricing, also known as value-based pricing, is a pricing strategy in which a hotel sets its prices based on what a customer believes the value of a room or service to be. NB: This is an article from SiteMinder , one of our Expert Partners It’s different from most other strategies, in that the price isn’t based on a tangible metric like supply and demand or cost (though cost must still be considered to ensure you’re generating profit, not just revenue ).

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Pricing Article Marketing 103

EATER

NOVEMBER 1, 2023

Laura Murray Creamed spinach, mushroom duxelles, and filet mignon in a flaky crust: What’s not to love? This is an excerpt from Eater’s debut cookbook that brings some holiday inspiration: Turkey is a given, but for a luxurious holiday spread, consider adding a beef Wellington to the mix. This version, served with mushroom duxelles and creamed spinach, comes from Swift & Sons in Chicago.

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Reservations Accounting 106

Fast Casual

NOVEMBER 1, 2023

By year's end, the brand will have nine stores spanning California, Michigan, Texas and Virginia and is looking for franchise partners to take the brand across the country.

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EATER

NOVEMBER 1, 2023

Alimentari Flaneur The creator of Alimentari Flaneur has some tips for making your Thanksgiving tablescape one to remember Baskets overflowing with grapes, a platter of figs dotted with unlit cigarettes, luxuriously pooled olive oil: these are the hallmarks of an Alimentari Flaneur grazing table. The chic, opulent spreads have made appearances at events for brands like Proenza Schouler and Waldorf Astoria , where they can lend a sense of instant conviviality to a room.

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Events Marketing Accounting Presentation 101

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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