Thu.Jun 06, 2024

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The essential guide to revenue management for hotel owners/operators, hotel managers and front desk managers

eHotelier

Here's an in-depth look at the benefits of revenue management for hotel leadership in non-revenue generating departments, including hotel owners/operators, hotel managers/GMs and front desk managers.

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The Complicated Legacy of ‘Super Size Me’

EATER

Morgan Spurlock | FilmMagic, Inc The fuzzy line between the man Morgan Spurlock and his work results in a thorny legacy for the late, disgraced documentarian’s most influential film, Super Size Me , which turned 20 this year There’s an awkward scene toward the beginning of Super Size Me 2: Holy Chicken! — the unheralded sequel to the Oscar-nominated Super Size Me documentary — where Morgan Spurlock calls to inquire about procuring a bank loan to buy his own chicken farm.

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What is customer effort and how to lower it to increase guest satisfaction

eHotelier

Customer effort is one of the metrics used in hotels to measure guest satisfaction. It is all about how easy it is to stay in your hotel, from the booking moment to post-stay. In other words, how easy it is for a customer to do something within the guest journey.

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Meet the Modern Boilermaker

EATER

The boilermaker, or a beer and a shot, has gone from a dive bar staple to a considered menu item at cocktail bars across the country.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Unveiling the Future of Hospitality: Highlights from the Mews Unfold Event

MEWS

It’s not every day that we get the pleasure of bringing together nearly 800 of our customers, partners, and industry leaders for networking, thought-provoking panel discussions and inspiring talks. And that’s exactly why we love our annual event Mews Unfold.

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A Pivotal Moment Regarding Sustainability for Restaurants

Modern Restaurant Management

It’s no great surprise to say QSR and fast casual restaurants can be considered among the most energy-intensive commercial building types making it increasingly challenging for operators to balance the goals of efficiency, profitability and sustainability. In order to reduce energy consumption and their carbon footprint in addition to realize savings, Craveworthy Brands is partnering with Budderfly.

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Overheard at the World’s 50 Best Restaurants Awards

EATER

Chefs and spectators weighed in (anonymously) on the night’s winners

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Shaping the Future: Top Tech Trends from Mews Unfold 2024

Hospitality Net

Following our coverage of the Mews Unfold 2024 event in Amsterdam, where we highlighted the Unfold Awards and interviewed the winners, we have more insights to share.

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A Handy Guide to Understanding Restaurant Awards

EATER

World's 50 Best Restaurants, James Beard Foundation Awards, and Michelin stars — explained This story was originally published on May 1, 2017 and has been updated to reflect current information. Who runs the world’s best restaurants? It depends upon whom you ask. Here’s a quick look at three of the most prominent domestic and international gastronomic awards organizations — the World’s 50 Best Restaurants list, the Michelin Guides, and the James Beard Foundation — and why they matter.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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How Over-Optimization Can Harm Your Revenue Strategy

Revenue Hub

In the relentless quest for the perfect revenue management strategy, hoteliers often fall into the trap of over-optimizing their systems. So, let’s dive into why obsessing over algorithmic perfection might not be the golden ticket it’s cracked up to be, and explore a more balanced approach that won’t drive you – or your revenue – crazy. NB: This is an article from Topline , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Over-Optimization Obsessi

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Make Koda Farms’s Three-Ingredient Cocoa Mochi Recipe if You Dare

EATER

Photo illustration by Lille Allen; see below for full credits. All you need is cocoa powder, mochiko flour, sugar, a microwave, and some grit Everyone knows me for my butter mochi. It’s been my go-to potluck dish for over a decade, ever since I learned how to make it from a college friend who was born and raised in Hawai’i. The wonderful thing about butter mochi is how easy it is — both to make and to eat.

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Maximising Revenue Won’t Come From Technology Alone

Revenue Hub

Accommodation providers – from hotels to serviced apartments – need more than just a tech plug-in to succeed in today’s digital-first landscape. As the distribution landscape becomes increasingly fragmented, and guests’ demands and expectations evolve at pace, operators are turning to representation companies to devise and implement wide-reaching commercial strategies.

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Mastering the art of saying no in the hospitality industry

EHL Insights

In the hospitality industry, the mantra " the customer is always right " has deeply rooted itself, shaping guests' expectations and fostering a culture where saying no to guests seems almost taboo. The relentless pursuit of customer satisfaction, underscored by the industry's dedication to meeting and surpassing travelers' desires, has made saying no a delicate art.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Export Historical Data from Google’s Universal Analytics

Revenue Hub

In today’s digital landscape, businesses rely on data to make informed decisions and drive growth. Universal Analytics has been a popular tool for collecting and analyzing data. Still, with the introduction of Google Analytics 4, businesses now have access to a more advanced and comprehensive analytics experience. NB: This is an article from three&six , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date This step-by-step guide will walk you through the process

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My Place Hotels-Grand Rapids, MN opens

Hotel Business

My Place Hotels of America has opened My Place Hotels-Grand Rapids, MN. This is the brand’s second hotel to open in Minnesota and the 71st opened and operating My Place property in the U.S. The hotel is owned by Iron Range MP LLC and developed by Legacy Development LLC. It is managed by Legacy Management LLC. The 63-key property was designed by The Richardson Design Partnership using the My Place “Chalet” prototype, which was selected to complement the natural beauty of northern Minnesota’s roll

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Sales Tax Exemption Guidelines for Malaysian Hotels

Soft Inn

Malaysia is a popular tourist spot with its rich culture, stunning landscapes, and top-notch hotels. For hotel operators, knowing how to get sales tax exemptions can help save money and stay compliant with the law. This guide will explain the basics of sales tax exemptions for Malaysian hotels.

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Auberge Resorts Collection launches new print journal and media channel in partnership with NMG

eHotelier

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, in partnership with NMG, the leading creator of luxury travel media, introduces a new print publication and multimedia content destination curated for the discerning traveler and connoisseur. Titled Auberge, this new vision of storytelling is showcased across a range of platforms, including a coffee table-style print journal and a digital channel that includes original photography and

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Introducing Ruby Molly: Dublin’s Newest Hotel Gem

Hospitality Net

In the heart of vibrant Dublin, Ruby proudly unveils its latest addition: the Lean Luxury Hotel Ruby Molly. This marks an exciting milestone as it becomes the hotel group’s inaugural location in Ireland, offering 272 meticulously designed rooms and a generous 500 square feet space dedicated to the hotel’s inviting bar and café.

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Resolute Road Hospitality expands managed portfolio with the addition of the Residence Inn by Marriott Boise West

eHotelier

Resolute Road Hospitality, a third-party management company founded on the promise to change the way owners think of their management company, has announced a strategic partnership with Virga Capital to manage the Residence Inn by Marriott Boise West. This addition expands Resolute Road's management footprint in Idaho, where it already manages hotels in Boise, Twin Falls, and Coeur d'Alene.

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The Access Group Expands in North America with Acquisition of Hotel Tech Specialist SHR Group

Hospitality Net

The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.

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Nonius Voice: Introducing the “AI Receptionist” That Will Always Answer Your Guests

eHotelier

Nonius Voice Cloud PBX Meets OpenAI Platform – Your Reception Will Never Be Too Busy Again! We are delighted to announce a groundbreaking addition to the No.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Extended Stay America Honors Cancer Survivors in June

Hospitality Net

Extended Stay America®, the nation’s leading mid-priced extended-stay hotel brand family, is ’Celebrating Survival’ in honor of National Cancer Survivors Month in June. The initiative is an extension of its multi-year partnership with the American Cancer Society and aims to celebrate cancer survivors and those currently fighting by spotlighting their perseverance, resilience and triumphs.

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COTE Korean Steakhouse announces first location in Las Vegas at The Venetian Resort

eHotelier

Gracious Hospitality Management announces plans to open COTE Vegas, the brand’s first West Coast concept in 2025. Located at The Venetian Resort Las Vegas, the Michelin-starred Korean steakhouse, recently named North America's Best Steakhouse by World’s 101 Best Steak Restaurants, will debut early next year as a part of the resort’s $1.5 billion reinvestment project, which will touch nearly every facet of the legendary resort - from groundbreaking entertainment venues to new culinary concepts to

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Spotlight on wine economics with the EHL experts

Hospitality Net

Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to going behind the scenes to better understand the fascinating, impactful world of research, the EHL Institutional Visibility team will be regularly catching up with an EHL researcher whose work is making a difference in both the classroom and industry.

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Avani debuts in the Netherlands with the opening of Avani Museum Quarter Amsterdam

eHotelier

Avani Hotels & Resorts, the upscale lifestyle brand of Minor Hotels, continues its European expansion with the launch of Avani Museum Quarter Amsterdam. Housed in a refurbished mid-century building in the heart of the city’s museum district, the 163-room canal-side property offers a relaxed stay for both business and leisure travellers, as well as access to some of Amsterdam’s most unique experiences through a series of innovative partnerships.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.