Modern Restaurant Management
NOVEMBER 10, 2023
The restaurant business is a particularly tough one. Customers constantly expect the best service, meaning that restaurants have to control many more factors than other businesses. Some elements of the customer experience restaurants must consider creating an exceptional customer journey include staff friendliness, wait times, quality of products, and more.
Hotelogix
NOVEMBER 10, 2023
It wasn’t too long ago that hotels utilized manual systems to operate. Of course, those methods are outdated today. Even relatively small hotels make use of high-quality front desk software. These tools help make it far easier to properly manage all aspects of a hotel. Below, we’ll be looking at a list of the five most important and commonly used types of software modules including: Front Desk Operations Housekeeping Module Point of Sale Module Reputation Management Accounting Mana
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Hotel Business
NOVEMBER 10, 2023
Dollywood’s HeartSong Lodge & Resort has opened as the second resort created by Dollywood Parks & Resorts and renowned singer/songwriter Dolly Parton, further expanding the family destination located in Pigeon Forge, TN. Located next to Dollywood’s original resort, Dollywood’s DreamMore Resort and Spa, the 302-room lodge was inspired by Parton’s love of the Great Smoky Mountains.
Lodging Magazine
NOVEMBER 10, 2023
ARLINGTON, Virginia—Knowland reported Nashville experienced strong growth for meetings and events since last year at 31.5 percent. Las Vegas came in second with 20.3 percent year-over-year growth. Overall, U.S. industry growth of meetings and events increased by 12.8 percent. Nashville was popular for conventions and meetings, bolstered by healthcare and financial/banking as its top industry drivers.
Speaker: Amanda Adams, Fractional CFO, CPA
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
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Hotel Business
NOVEMBER 10, 2023
Hospitality management company Charlestowne Hotels has opened the Little Mod Hotel in Charlottesville, VA. Adjacent to the University of Virginia (UVA) grounds, a revitalized 1960s building is now home to the 20-room hotel that embraces nostalgia through groovy furnishings, whimsical F&B offerings, and an unapologetically hip vibe, according to the company.
Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
PhocusWire
NOVEMBER 10, 2023
A study from Jerne, a platform connecting creators with experience providers, shows the results of a hosted influencer visit in terms of post engagement from fans and followers.
Hotel Business
NOVEMBER 10, 2023
The AHLA Foundation has revealed that Jessica Janis , director and practice leader, hospitality, Corning Optical Communications LLC , has been selected to serve on the foundation’s board of trustees as an honorary member. “Jess and Corning have been fervent advocates and supporters of the AHLA Foundation and our work for many years,” said Anna Blue, president, AHLA Foundation.
Hotel Owner
NOVEMBER 10, 2023
Seaton Hospitality has acquired the Roker Hotel, one of the longest standing hotels in Sunderland, for an undisclosed amount. Prior to the acquisition, the hotel was operated by Tavistock Hospitality under the Best Western Hotels Premier Collection for the past 20 years. The hotel was brought to market to allow the company to focus on other business interests, presenting a “fantastic” opportunity for a new owner to acquire a profitable seaside hotel close to Sunderland’s many tourist attraction
Hospitality Net
NOVEMBER 10, 2023
Sommet Education, the world’s leading group of hospitality management institutions, and its flagship institution, Les Roches, received accolades in the Hospitality ON Awards® that have distinguished, for over two decades, the most exemplary and innovative initiatives within the global hospitality industry.
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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
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EATER
NOVEMBER 10, 2023
South Asia’s second-wave chai culture has steeped into America’s mainstream — and it’s breaking out of the boxes (and syrups and concentrates) you might recognize
Hospitality Net
NOVEMBER 10, 2023
HomeToGo, the marketplace with the world’s largest selection of vacation rentals, today revealed its latest trend report stuffed with delectable insights on Thanksgiving and holiday season travel. Based on a survey of U.S. travelers and an analysis of HomeToGo search behaviors, the study shows that many Americans are getting into the festive spirit this year with more than half (50%) of U.S. travelers planning visits to holiday markets and winter festivals.
Hotel Owner
NOVEMBER 10, 2023
Art’otel has announced that its newest venue in Hoxton, London is set to open in March 2024. The 357-key art inspired hotel will become the company’s second UK opening following the opening of Art’otel Battersea this year. The hotel features destination bars and restaurants with outdoor terraces as well as 360° panoramic views of London. It will also feature an immersive art gallery featuring exclusive works from D*Face and other artists.
Serviced Apartments
NOVEMBER 10, 2023
UK: Plans have been submitted to Glasgow City Council to transform the Cotton House office into a 143-bed aparthotel. Cotton House, located on the corner of Cochrane Street and Montrose Street in the Merchant City area of Glasgow, was originally built in 1998 by Piers Gough of CZWG. Under the proposed plans, it will be transformed into an aparthotel to be operated by Roomzzz.
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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hotel Owner
NOVEMBER 10, 2023
Crerar Hotels has promoted Marc Gardner to the role of cluster general manager of Oban Bay Hotel and Glencoe Inn and Gathering. The promotion comes after Gardner completed four years as general manager of the Oban Bay Hotel and 12 years previously as general manager at the group’s Loch Fyne Hotel and Spa in Inveraray. Bringing with him more than 30 years of industry experience, Gardner started out as a porter at the age of 14 in the hospitality sector.
Hospitality Net
NOVEMBER 10, 2023
Wyndham Grand Bangsar Kuala Lumpur is thrilled to announce its grand opening, marking a transformative moment that redefines hospitality in Malaysia. Formerly known as Pullman Kuala Lumpur Bangsar, this exquisite transformation heralds the arrival of the first Wyndham Grand brand in Malaysia, promising to be a game-changer in the hospitality industry.
Hotel Owner
NOVEMBER 10, 2023
Michelin-starred chefs and publicans have joined industry CEOs from more than 230 companies in signing an open letter to the chancellor calling for urgent support ahead of this month’s Autumn Statement. Tom Kerridge, Monica Galetti, Tom Aikens and Jodie Kidd were among the chefs and publicans included in the letter, which was backed by more than 230 companies including Burger King, Travelodge, Marriott International, Fuller’s and Green King.
PhocusWire
NOVEMBER 10, 2023
More than half of leisure travelers who have used generative artificial intelligence planning tools booked most or all of the recommendations provided by the chatbot.
Speaker: Joe Sharpe and James Carlson
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Hotel Owner
NOVEMBER 10, 2023
In an open letter to the chancellor, over 230 industry leaders, including Michelin-starred chefs such as Tom Kerridge and publicans like Jodie Kidd, alongside major companies like Burger King and Marriott International, have called for urgent support for the UK’s hospitality industry. The letter, initiated by UKHospitality, highlights the sector’s potential £1bn business rates increase in April 2024 and urges the Chancellor to freeze business rates, extend the 75% hospitality relief,
Revenue Hub
NOVEMBER 10, 2023
Every edge of our digital world is evolving at warp speed, thanks in no small part to the release of AI into the wild. The science of “search” is no exception. NB: This is an article from Screenpilot Understanding the internal workings of search engines has long been a key component to a hotel’s digital success, and hospitality brands with a mastery of search hold a considerable advantage.
Hotel Owner
NOVEMBER 10, 2023
OTA Insight, the global leader in cloud-based market intelligence for the travel and hospitality industry, has rebranded to Lighthouse. The rebrand consolidates multiple products and acquired companies into a single, unified commercial platform. This shift marks a significant milestone in the company’s continued evolution as a unified platform that fundamentally reimagines commercial strategy for the travel and hospitality industry. ● Strategic shift unifies multiple company brands under a
Hospitality Net
NOVEMBER 10, 2023
I am often credited with creating a "Customer-First" organization at Infor Hospitality, and I am incredibly proud of this achievement. However, building a customer-focused organization is like walking on a tightrope made of razor wire. Every day, my executive team had to make difficult decisions in order to balance bringing new hospitality technology innovations to market while also ensuring that our existing customers were satisfied with their purchased solutions.
Speaker: Igli Laci, Strategic Finance Leader
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
Hotel Owner
NOVEMBER 10, 2023
Criterion Hospitality has announced the opening of Zedwell Greenwich, the third hotel dedicated to sleep and wellbeing in the Zedwell Hotels collection. Housed in the glass structure of Cavatina Point and along the Greenwich Creekside, Zedwell Greenwich has been designed using state-of-the-art architectural insulation to provide the hotel brand’s signature windowless sleep concept.
Fast Casual
NOVEMBER 10, 2023
Don't miss this opportunity to learn from a seasoned professional who has navigated the challenges and triumphs of multi-unit franchise ownership. Whether you're an experienced operator or just starting your journey, Jeff's insights will help you make informed decisions and achieve greater success in the restaurant industry.
Revenue Hub
NOVEMBER 10, 2023
Leisure demand, while still strong, began to soften in the back half of this year for US hotels, as other parts of the world continued to reopen their vacation destinations and leisure travellers began to once again feel safe travelling abroad. Increases in individual business travel and group business have not yet been able to fully offset this softening.
Hospitality Net
NOVEMBER 10, 2023
Affinity Interactive (“AI”), a leading omni-channel media, online, and gaming operator, announced today that Silver Sevens Hotel & Casino will undergo an extensive renovation and rebranding transformation, emerging as The Continental Casino & Hotel. This iconic destination will be characterized by a spectacular rooftop bar and lounge, offering breathtaking views of the dynamic Las Vegas skyline, and will herald the long-awaited return of Pink Taco to Las Vegas as the flagship dining establishmen
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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.
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