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Continued trepidation. In 2024, restaurant traffic slowed while price sensitivity grew. While October showed signs of hope (YOY quick-service restaurant (QSR) traffic was positive for the first time in two years), we expect consumers will be cautious in 2025. Revenue Management Solutions’ (RMS) Q3 survey revealed that 36 percent of respondents said they plan to dine out less, and a higher percentage reported a decline in dining out across all restaurant segments.
Hospitality thrives on human connections. While guest experiences are at the heart of business strategies, the industry is now recognising that exceptional guest journeys are only possible when equal attention is paid to the employee journey. As we approach 2025, the focus on empowering and supporting hospitality professionals is set to transform the industry.
Because capitalism er, Santa never sleeps Shopping right after Christmas might feel a little anachronistic, but its precisely that sugar cookie -filled, liminal space of post-Christmas, pre-New Years Eve that turns out some of the best deals. Many of those deals will be Christmas-centric, of course; and I will definitely be checking out the tabletop tree deals for next years kitchen butter-themed kitchen tree.
Accor, a world-leading hospitality group, and Naif Alrajhi Investment, are proud to announce the signing of the first TRIBE and TRIBE Living addresses in Saudi Arabia within King Salman Park project. This milestone reflects both TRIBEs ambitious global expansion and the Saudi Vision 2030 to create vibrant urban spaces that inspire residents and visitors alike.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Pascale Selwyn, above, is quite a gal. Born in Lebanon, determined to go into hospitality, even though her brother, who was in it already, and her parents tried to dissuade her, and she ended up reading something completely different at university. But she persevered, and since then she has been working around the Middle East, and now she’s General Manager of the stunning InterContinental Dominica Cabrits Resort and Spa.
ibis Styles, the design-led economy hotel brand from Accor, today announces the opening of ibis Styles Old Tbilisi. The newly built hotel is located in the heart of Tbilisis historic district within walking distance of the renowned Freedom Square, as well as local shops and cosy cafs. The hotel offers guests a blend of comfort and contemporary style with a creative design inspired by the beauty of the Georgian alphabet.
Indian hospitality group Lemon Tree Hotels is expanding its footprint with a new property in Bapane Village, Vasai Municipality, Mumbai. The post Lemon Tree Hotels expands with new property in Mumbai, India appeared first on Hotel Management Network.
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Indian hospitality group Lemon Tree Hotels is expanding its footprint with a new property in Bapane Village, Vasai Municipality, Mumbai. The post Lemon Tree Hotels expands with new property in Mumbai, India appeared first on Hotel Management Network.
As we step into 2025, the global hospitality industry continues to thrive, fueled by an unprecedented resurgence in face-to-face connections and collaboration. After the disruption of recent years, the industry has bounced back stronger than ever, with record-breaking attendance at events worldwide. Conferences, trade shows, and summits are once again the cornerstone of innovation and growth, enabling hoteliers, travel professionals, and industry leaders to exchange ideas, forge partnerships, an
Lords Hotels & Resorts has signed four new hotels in Gujarat, India, marking a significant expansion in the region. The post Lords Hotels expands in Gujarat, India with four new properties appeared first on Hotel Management Network.
IHG Hotels & Resorts hosted a Dream Inspires Travel gala dinner to thank its corporate customers for their continued support and trust in Greater China. Unforgettable moments throughout the journey were recreated through art and technology, bringing the Travel series of activities throughout the year to a memorable close. Over the past year, Travel has led guests on an adventure full of surprises and discoveries, highlighting the unexpected joys of travel.
Indian hospitality chain ITC Hotels has inaugurated Welcomhotel Jabalpur in Indian state of Madhya Pradesh. The post ITC Hotels opens new Welcomhotel in Madhya Pradesh, India appeared first on Hotel Management Network.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hyatt Hotels Corporation (NYSE: H) announced today the opening of Keraton at The Plaza, a luxury hotel and distinguished address in Jakarta that reimagines Indonesias royal palaces for the discerning traveller, offering access to an exclusive private club for dining and socializing. The opening also marks the debut of The Unbound Collection by Hyatt brand in Southeast Asia, with Keraton at The Plaza promising a story-worthy stay marked by personalized attention and intuitive service, as well as
With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. At the same time, economic uncertainty, consumer price sensitivity, and limited resources remain pressing concerns. For restaurant operators, these challenges underscore the importance of thoughtful decisions that boost efficiency and drive customer retention.
Covivio acquires Iberostar Waves Las Dalias on Tenerife from Starwood Capital, Tipberry acquires Mount Juliet Estate in Ireland from Tetrarch, Quinta do Lago owners acquire Conrad Algarve in Portugal from ECS, Apex Hotels acquires DoubleTree by Hilton Dunblane Hydro in Scotland, Atalante Hotels acquires two Ibis hotels in France from AccorInvest, Invesco acquires Cloud One Hotel Gdask in Poland from Granaria Development, Therme Group acquires Hotel Victory Therme Erding in Germany, Private inves
The food and beverage industry is on an exciting trajectory, continually evolving to surpass customer expectations. This past year, restaurants embraced digitalization and automation to prioritize convenience. In 2025, we anticipate more operators will scrutinize channel investments and adopt engagement-based loyalty programs, applications of AI will be focused and practical, and technology investments will be prioritized around self-service, kitchen automation, and communications infrastructure
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software, hardware, and digital solutions are revolutionizing guest experiences and streamlining operations for hotels, resorts, restaurants, and tourist attractions.
I recently came across this brand pyramid chart. While incomplete, I find it is pretty useful to compare the various hotels of multiple groups in their categories.
Lets play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a lightning round style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them. There is a lot here, so Im breaking it into two parts.
Marriott International, Inc. announced the signing of an agreement with Xiamen Green Development Investment Group to introduce The Ritz-Carlton to Xiamen Island in Fujian Province. The Ritz-Carlton, Xiamen will deliver its legendary service and elegant aesthetic to immerse guests in one of Chinas most coveted destinations.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The European hotel market in October 2024 showcased overall stability and moderate growth across various segments. Global occupancy rates improvedslightly to 74.3%, reflecting a +1.0-point increase compared to the previous year. ADR saw a slight decline of -1.0% to 132.7. RevPAR, supported by steady demand, grew marginally by +0.4% year-on-year to 98.6.
In Vienna, UN Tourism Secretary-General Zurab Pololikashvili held high-level meetings, reaffirming Austrias important role in advancing sustainable tourism, including through having six of its villages as members of UN Tourisms Best Tourism Village Programme and the region of Tyrol as one of the latest members of the International Network of Sustainable Tourism Observatories (INSTO).
Hyatt Hotels Corporation (the Company or Hyatt) (NYSE: H) disclosed it has executed an exclusivity agreement with Playa Hotels & Resorts N.V. (Playa) (NASDAQ: PLYA) under which Playa has agreed to negotiate exclusively with Hyatt regarding potential strategic alternatives, which may include the acquisition of Playa by Hyatt.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Canadas hotel performance was lifted by Taylor Swifts Eras Tour as well as a calendar shift, according to November data from CoStar. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
Mandarin Oriental and Marriott Acquire Luxury Homes Portfolio and Postcard Cabins, Respectively, LIFULL Acquires Four Properties in Japan for JPY5.583 Billion, Winim Acquired Former Glenferrie Lodge in Australia for AUD23 Million, The Standard, Maldives Sold in Maldives.
You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having excellent technical knowledge, and being someone who could get things done used to be prerequisites, but now what it means to be a good manager is changing.
Lots of data is pointing to 2025 as a year for hotel occupancy normalization which is the polite way of saying plateau, stagnation or even a modest decline. Hence, in a mostly zero-sum occupancy world, its all about growing revenue per guest.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
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