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By combining modern technology with an analytical mindset, you can refine your operations, target high-performing markets, and realign your offering with consumer demands to achieve sustained revenue growth.
New figures from CreditorWatch’s June Business Risk Index paint a grim forecast for hospitality operators, with 1 in 11 businesses predicted to fail in the next 12 months. The business failure rate has increased by 8.8 per cent across all industries in the last year, but the figures relating to the hospitality sector are particularly harsh. The hospitality business failure rate is forecasted to rise from 7.5 per cent to 9.1 per cent.
Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top performers are personalizing and using data to segment their customer database," Kristin Lynch, Senior Director of Restaurant Strategy for Paytronix Systems. "They are differentiating, delivering an emotional connection and recognizing their most valuable customers." Lynch has more than 20 years’ experience managing large CPG and retail brands in marketing and
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
What are rack rates in hotels? Rack rates are essentially the starting point for a hotel room’s pricing — think of it as the highest price before any discounts or special promotions kick in. Sometimes you'll hear it called the walk-in rate or retail rate. This is the baseline from which you begin any rate negotiations or apply discounts.
The Michelin Guide to Texas, from the international restaurant, the international restaurant review system that awards restaurants with stars, is coming to Texas for the first time ever in 2024, with star ratings for restaurants in Austin, San Antonio, Houston, Dallas, and Fort Worth.
Drinking coffee has become a daily ritual many people delight themselves with. The trend has increased in recent decades, as has the expectations of customers. Barista-quality espresso has even become one of the prerequisites for staying in a hotel or visiting a new restaurant. People search for an extraordinary coffee experience wherever they go. Franke Coffee Systems always keeps up with the latest trends and respond with innovative solutions that go beyond industry standards.
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Drinking coffee has become a daily ritual many people delight themselves with. The trend has increased in recent decades, as has the expectations of customers. Barista-quality espresso has even become one of the prerequisites for staying in a hotel or visiting a new restaurant. People search for an extraordinary coffee experience wherever they go. Franke Coffee Systems always keeps up with the latest trends and respond with innovative solutions that go beyond industry standards.
Hoshizaki is a proud provider of complete commercial refrigeration solutions and ice makers, showcasing an expansive selection to meet diverse business needs. Hoshizaki ice machines are popular in bars, restaurants, and hotels, and are an essential for bar and kitchen teams. Ice makers include Cubers, Flakers, Nugget, and Crescent models, which are suitable for a wide range of purposes.
A class action lawsuit centers on the alleged dangers of kava and kratom, two ingredients used in a drink purported to boost “vitality,” “chill vibes” and “relaxation.
MasterLine is a powerful, durable, and efficient dishwasher. It is designed to rise to the challenges of commercial dishwashing and promises to reduce your workload in the hustle and bustle of day-to-day work life. Modern Miele technologies, intuitive touch controls, and cycle times of only six minutes* produce outstanding results and streamline processes.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
According to the Global Wellness Institute, wellness tourism was worth $651 billion globally in 2022, and is forecast to grow to a massive $1.4 trillion by 2027.
Achieve unparalleled cleanliness and efficiency with the Aristarco range of dishwashers from Stoddart. Designed to cater to diverse establishment needs, Aristarco warewashing solutions ensure impeccable performance and superior hygiene. Undercounter glasswashers and dishwashers: ideal for small spaces Aristarco’s undercounter glasswashers and dishwashers are perfect for cafés and bars with limited space.
This summer, the iconic Baur au Lac in Zurich will debut a new restaurant housed in its former fine dining restaurant, Pavillon, with a renewed identity and exciting new culinary concept.
The ASM545CE Multi Nigiri Machine is an advanced sushi-making device designed to streamline the production of nigiri sushi. Engineered by Autec, a leader in sushi robotics, the machine combines efficiency with precision to deliver consistent, high-quality nigiri. The ASM545CE can produce up to 2,000 pieces per hour, significantly increasing output while maintaining the traditional hand-pressed quality.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Kings Group Hospitality, one of the fastest-growing food service providers in the Middle East and Far East, has opened its 12th outlet – Amritsr Restaurant, a groundbreaking addition to the UAE’s dynamic US$19.98 billion food and beverage industry.
The culinary world is witnessing a game-changing innovation with the introduction of SPEED-X and EVEREO®, a powerful combination that promises to redefine kitchen operations and food service. SPEED-X , the world’s first combi speed oven. SPEED-X , has garnered multiple prestigious awards for its groundbreaking design and technology. The intelligent oven merges air, steam, microwaves, and a fully automatic self-cleaning system, offering unparalleled versatility and efficiency.
While the Michelin Guide could bring more awareness of Houston’s dining scene, some chefs worry it could stifle creativity if kitchens just shoot for stars
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Rotana has announced the appointment of Rory Coote as corporate director of learning and development. Coote brings 12 years of experience to his new role at Rotana.
Subin Yang Turn tofu from bouncy and soft to porous and spongy in one easy step The first time I froze tofu was more incidental than intentional. Having accidentally doubled a grocery order, I put some blocks of extra firm tofu in the freezer, as is in their plastic packaging. After I took the tofu out and thawed it, I found that it had transformed.
With its year-round tropical climate, spectacular natural scenery and famously warm and friendly people, Thailand is a dream destination for many international holidaymakers.
Subin Yang From transforming an ingredient’s cellular structure to controlling how quickly it cooks, the freezer is a culinary powerhouse One of the most iconic dishes of Jonathan Waxman’s career comes from a freezer-related disaster that occurred about 15 years ago. He and chef Justin Smillie were cooking for a party at Waxman’s home when Smillie realized all too late that they had completely forgotten to defrost the handmade gnocchi they were planning to serve.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Mews, the industry-leading hospitality cloud that has more than tripled its customer base in the United States over the last year, has now been chosen by Staypineapple to power its growing portfolio of hotels.
TROY, Michigan—With an average daily rate (ADR) for a U.S. hotel room of $158.45 in May 2024—the second-highest month ever behind $159.01 in October 2023 —virtually every traveler in every hotel price bracket is paying more for a hotel room. According to the J.D. Power 2024 North America Hotel Guest Satisfaction Index (NAGSI) Study, travelers’ perceived value for those higher prices greatly depends on how well the hotel delivers on their expectations.
Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it.
When it comes to winning over travelers, it’s all about making your mark. Tapping into guest reviews and social media is a smart strategy that can set your property apart and drive direct bookings. This blog explores how accommodation providers can transform reviews into revenue by utilizing social media to drive direct bookings. Why Guest Reviews and Social Media Matter?
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Last month, we saw a powerful example of the American Hotel & Lodging Association’s advocacy influence and reach as we secured an important policy victory that ensures fair treatment for hotels in Hawaii, a major U.S. tourist destination that’s critical to the health of our industry. As our members know, AHLA is constantly monitoring states across the country for policies that discriminate against hotels in favor of short-term rental properties.
Headlines have been filled with a number of restaurant-related transactions this year with well-known names including MOD Pizza, Carrols Restaurant Group, Fogo de Chao, Ruth’s Chris and Pollo Tropical. To gain perspective on current deal activity in the restaurant sector, Modern Restaurant Management (MRM) magazine reached out to Nixon Peabody Corporate Transactions associates Robert Pethick and Anthony Bova.
Hospitality management, development and investment organization Raines has added the Sea Palms Resort in St. Simons Island, GA, to its management portfolio. This addition, owned by RREAF Holdings , is now part of Woven by Raines , the company’s lifestyle division, and includes a golf course, marking the second golf course managed by Raines. The resort, located in an upscale resort community, features 121 rooms, including recently renovated suites, as well as a full-service restaurant, an outdoor
EL SEGUNDO, California—DIRECTV HOSPITALITY announced the renewal of its agreement with BWH Hotels, making DIRECTV HOSPITALITY an endorsed supplier for BWH Hotels and furthering their joint commitment to deliver in-room entertainment for hotel guests. “We are thrilled to continue working with DIRECTV HOSPITALITY,” said Michael Morton, senior vice president, brand management and member services for BWH Hotels. “DIRECTV is a trusted and valued supplier for our properties, and its
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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