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Odd Culture has appointed two key leadership roles to support founder and CEO James Thorpe and Creative Director Nick Zavadszky on new concept development and venue sustainability. Celebrated restaurant operator and sommelier Rebecca Lines has joined as chief operating officer, while Michelin-award winning chef Alex Haupt has joined as group executive chef.
But being a hotelier, have you ever questioned yourself, why is my hotel ever booked but profits not up to the mark? It is a maddening reality for many hoteliers. On the face of it all is well, guests are checking in, rooms are filling and forward bookings are healthy. But unseen inefficiencies such as idle staff, excessive energy consumption and legacy processes are slowly eating away at your bottom line.
Victorian restaurant Brae has welcomed back alumni chef Damien Neylon to the fold. The chef is now the head of creativity and development, which is a newly created role at the award-winning Birregurra restaurant helmed by Dan Hunter. “Brae means a lot to me personally, and stepping into this new role, with the opportunity to focus on sustainability processes, creativity, and the technical refinement of dishes, is really exciting,” says Neylon.
Did you know that 9 out of 10 hoteliers are successful because of their active involvement in hospitality associations? You can't say you didn't see this one coming, but for hospitality professionals, this is more than just a membership. They open the many gates for unmatched networking, resource capabilities ahead of trends, and a voice through an ever-changing industry.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hospitality group Dap & Co. has opened The Fifty Six, a Cantonese restaurant on the rooftop of Brisbanes heritage-listed Naldham House. Dap & Co. announced it would relaunch Naldham House last year as part of Dexus $2.5 billion waterfront Brisbane project. The three-storey building on Mary Street underwent extensive renovations to reopen with three new hospitality concepts.
Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? According to a study by Hospitality Insights, hotels that adopt a multi-channel distribution strategy can see an increase in direct bookings by 20-30%, improving their overall revenue performance.
One of Sydney’s oldest restaurants The Malaya will move to a new location this autumn after 23 years at King Street Wharf. The iconic wharf was not original location of the restaurant, in fact, it first opened its doors to the public in 1963 at 787 George Street, the same street it will return to this autumn. The Malaya has snapped up the former Rosetta location at Grosvenor Place, which spans two levels and 180 seats.
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One of Sydney’s oldest restaurants The Malaya will move to a new location this autumn after 23 years at King Street Wharf. The iconic wharf was not original location of the restaurant, in fact, it first opened its doors to the public in 1963 at 787 George Street, the same street it will return to this autumn. The Malaya has snapped up the former Rosetta location at Grosvenor Place, which spans two levels and 180 seats.
Did you know that the hospitality industry is facing an alarmingly high employee turnover rate? In 2021, the leisure and hospitality sector in the USA experienced a turnover rate of 84.9% , significantly higher than the national average of 47.2%. ( Hospitality Net ) This constant churn not only disrupts operations but also incurs substantial costs. Replacing an employee can cost between 50% to 200% of their annual salary.
We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.
In Adam Mogelonsky’s latest podcast appearance with Bart Berkey on “Most People Don’t”, he talks about: How the future of luxury is impacted by a constellation of concurrent trends The impact of the upcoming demographic shift where the boomers reach an advanced age and can no longer support the luxury travel sector as they currently are doing The increasing integration of wellness throughout the entire hotel experience How the trickle up effect of wellness will help baby
"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. Operators would see increased prices in their supply chain, resulting in rising costs to their guests as well.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The digital landscape is evolving rapidly, and hoteliers who stay ahead of these trends will see higher engagement, increased brand awareness, and ultimately, more direct bookings.
We can expect to see a prolonged period of higher egg prices through the Easter and well into 2025, according to a repor t from CoBank. While this can be largely attributed to supply challenges associated with bird flu which has affected nearly 100 million egg-laying hens since 2022, it's not the only factor. The report found demand for eggs has skyrocketed , with per capita consumption growing 20 percent from 2016-2019.
Traveling in luxury is not just about the lavish surroundings, exquisite dining, and personalized service; its also about understanding the unspoken etiquette that accompanies high-end experiences. One of the most nuanced aspects of this etiquette is tipping. While it may seem straightforward, tipping in luxury hotels can be a complex affair influenced by culture, service quality, and the specific roles of the staff.
LODGING recently spoke with new AHLA Vice Chair and Marriott Internationals Group President, U.S. and Canada, Liam Brown, who shared his history with the association, leadership best practices, partnership with AHLA Chair Mitch Patel, and industry outlook. What initially attracted you to the hospitality industry? It all started one summer in college when I was offered a job at an upscale, high-end restaurant.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Two high-profile freehold unbranded hotels in central London have been brought to market with a combined price of over 110m. The Park Grand Paddington Court and Park Grand London Hyde Park hotels, both situated just minutes from Paddington Station, are free of brand and management, and are said to present a strong opportunity for investors to purchase substantial hospitality assets in one of the citys strongest trading locations.
ARLINGTON, VirginiaU.S. hotel industry profits grew in 2024, but increased labor costs and inflation limited growth, according to P&L data from CoStar. U.S. Hotel Industry 2024 Per-Available Room Metrics Percentage change from 2023 GOPPAR: $73.60 (up 3.2 percent) TRevPAR: $209.67 (up 7.2 percent) EBITDA PAR: $51.88 (up 2.5 percent) LPAR (Labor Costs): $72.44 (up 11.2 percent) Growth in total operating expenses, especially labor, has had the biggest impact on profits, said Raquel Ortiz, senio
Recurring revenue is critical for businesses, including in the hospitality and wellness industries, as it provides financial stability, predictability, and long-term growth. Unlike one-time transactions, recurring revenue models, like memberships, subscriptions, and prepaid service packages, create a steady cash flow, allowing businesses to plan investments, manage expenses, and navigate market volatility with greater confidence.
ATLANTA, GeorgiaIHG Hotels & Resorts welcomed Hotel Spero to the Vignette Collection. Near San Franciscos Union Square and the Theater District, this latest addition to IHGs luxury and lifestyle portfolio, owned by an affiliate of Fairwood Capital and operated by Aperture Hotels, marks the brands first hotel to open on the West Coast. Originally built in 1924, Hotel Spero has 236 guestrooms and 23 suites.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Ariv features 27 apartments between 22 and 95 square meters, providing a unique combination of privacy and communal areas, including a fully equipped shared kitchen, a gym, conference rooms and a rooftop terrace.
Marketing doesnt have to break the bank.With the right tools and strategies, small and medium-sized businesses can build strong brand awareness without blowing their budget. Whether youre just starting out or looking to refine your approach, 2025 is full of opportunities to leverage cost-effective marketing tools that drive real results. From digital platforms to traditional methods, lets explore the best budget-friendly marketing tools and how to use them effectively. 1.
IHG Hotels & Resorts, one of the worlds leading hotel companies, has signed a management agreement with Hulkul Hotels LLP to develop Holiday Inn Express Bengaluru Lalbagh Road.
Running a restaurant feels like spinning platesthere are orders to track, inventory to manage, customers to satisfy, and payments to process. With so much going on, it’s easy for things to fall through the cracks. Thats where a cloud-based POS system comes in. It takes the chaos out of restaurant management by storing all your data in the cloud so that you can access it anytime, anywhere.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Imagine stepping into a bustling restaurant where orders flow swiftly from table to kitchen and backall thanks to a restaurant POS system. These modern tools aren’t just cash registers; theyre the heartbeat of todays restaurant industry, offering accuracy across every touchpoint. Features like Kitchen Display Systems (KDS) strengthen communication between front-of-house and kitchen staff, minimizing delays and reducing errors.
JW Marriott Grosvenor House Londonis delighted to announce the appointment of Alexander Henskens as Hotel Manager for the 496-room and first hotel on Park Lane, renowned for its Great Room.
Oriel House Hotel and Spa, a former four-star hotel within a converted boarding school building in North Wales, has been brought to market for an asking price of 1.8m. Located on the rural outskirts of St Asaph, Oriel House dates back to the 18th Century and features 38 letting bedrooms, a bar and lounge, indoor and outdoor restaurant spaces, function facilities, gym, spa and swimming pool.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
The Ritz-Carlton, South Beach, and The Ritz-Carlton, Bal Harbour, Miami, are delighted to announce the promotion of Laia Climent to Market Director of Sales and Marketing.
The in-room entertainment market is poised for significant transformation in the coming years. Whilst top-tier casting solutions are high on every hoteliers wish list, will they truly revolutionise, move the needle and meet everyones expectations? Will the trend of cord-cutting seen in residential homes continue in the hospitality industry, or will it take time and stabilise?
The restaurant industry is evolving fast, and keeping up with the trends is no longer optionalits essential. From offering faster services to achieving higher precision and improving customer satisfaction, automated ordering systems are revolutionizing restaurants. With the online food delivery market expected to hit $1.85 trillion by 2029 , there’s no better time to switch from traditional to automated systems.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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