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In today’s digital age, online bookings have become the norm for hotels. While this has made it easier for guests to reserve rooms, it has also brought new challenges for hoteliers, particularly in terms of payment security. The Double-Edged Sword of Online Bookings Online booking engines have revolutionized the hotel industry. They allow hotels to: Market available rooms more effectively Get more bookings in less time Reach a wider audience But there’s a catch.
Solo travel is becoming increasingly popular as more individuals look for personal, unique experiences that cater to their specific needs and preferences. NB: This is an article from Net Affinity Subscribe to our weekly newsletter and stay up to date Whether it’s for adventure, relaxation or self-reflection, solo travelers are actively seeking destinations and accommodations that offer safety, convenience and opportunities for personal growth.
Consider this: A guest comes to your hotel after a long flight, weary and ready to check in. Rather than queuing up at the front desk , they text a virtual assistant and get their room information immediately. Throughout their stay, they text the same assistant for more towels, dining suggestions, or even a late departure—without ever having to lift a finger or lift the phone.
Elon Musk, burgeoning restaurateur | Photo by Andrew Harnik/Getty Images At the Tesla diner in Los Angeles, you could be eating AI-oli and hot DOGE towers Plenty of restaurants have been run by absolute monsters so it makes perfect sense that Elon Musk has long wanted to toss his MAGA hat into the ring. Pete Wells reports that Tesla, Musks tanking company and producers of the ugliest car youve ever seen, will soon open a diner and drive-in theater in West Hollywood.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Many hoteliers rely on traditional metrics like EBITDA (Earnings Before Interest, Taxes, Depreciation, and Amortization) to assess profitability. But what if I told you there’s a better way to understand the true earning potential of your hotel? Enter EBITDAR —a lesser-known but highly effective financial metric that provides a clearer picture of a hotel's operational performance.
We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. The landscape is only getting more difficult, as evidenced by name brands like TGI Fridays and Red Lobster closing locations around the country. With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-a
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We’ve all heard the statistics surrounding restaurant closures, from the 50 percent failure rate in the first five years to watching restaurant store-fronts change over year to year. The landscape is only getting more difficult, as evidenced by name brands like TGI Fridays and Red Lobster closing locations around the country. With the rising costs of goods, consumers growing more conscious of spending habits, and private equity-backed brands popping up in communities large and small, mom-a
Staff turnover is common in industries but it is more common in the hospitality and aviation industries. As per a study conducted by American Hotel & Motel Association, average turnover rate among management staff is 25% and non-management staff is 50% in the US hotel industry. The high attrition rates in the hotel industry results in decreased productivity which can have adverse effects on the hotel’s reputation and guest experience.
It goes without saying that for the past few years, Artificial Intelligence (AI) has been the hot topic in the world of technology, and its hard to spend even a few minutes on LinkedIn or at a conference without encountering conversations on how it is going to change the world. NB: This is an article from Revenue Generation Subscribe to our weekly newsletter and stay up to date However, for all of the times Ive encountered the term AI in passing, mentions of Citizen Data Science pale in comparis
In this underrated show, Guy Fieri hosts a top-tier bracket of chefs who battle it out for the coveted title For a long time, Chopped was my comfort TV show of choice. The bite-sized segments and wild card elements kept the show entertaining, not to mention the celebrity judges and their quirks. (If you still havent learned not to serve Scott Conant raw red onions 61 seasons in, you deserve to be chopped.
Effective hotel sales strategies are essential for increasing occupancy, driving revenue, and maintaining competitiveness in the hospitality market. NB: This is an article from Chekin Subscribe to our weekly newsletter and stay up to date Whether youre managing a boutique hotel or a large resort, implementing the right tactics can significantly enhance your hotels performance.
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Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Lille Allen/Eater Many people dont want to acknowledge the pandemics five-year anniversary. But there are lessons both in and out of the kitchen we would do well to remember. Five years ago this month, things began to come apart. Slowly at first, then all at once. Panic. Shutdown. Shelter in place orders. Schools shuttered. So many workplaces went fully remote.
Research from Amadeus explored what travelers seek from a trip and how technology can bring those ambitions to fruition. The report, Travel Dreams, draws on input from 6,000 travelers from the United States, China, India, the United Kingdom, France, and Germany to understand how they choose where to visit, how they want to book, and what factors most impact a trip once they are on the road.
Everyone understands that online reviews are the lifeblood of the hospitality industry. A glowing review can draw in countless new guests, while a scathing one can send potential customers to your competitors. NB: This is an article from Lodging Interactive Subscribe to our weekly newsletter and stay up to date Hotel managers know this and spend countless hours crafting thoughtful responses to guest feedback on platforms like Expedia and TripAdvisor.
By Ben Eidlisz The guests staying at your hotel expect exceptional service, comfort and a high sense of security. Ensuring the safety of all your hotels guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improve security measures. Maximizing your hotels safety will safeguard your guests wellbeing, protect valuable property and maintain your establishments reputation.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Hilton now operates more than 125 dual-brand properties globally. As of the end of 2024, dual-brand locations would be the company’s eighth-largest global brand if operated as a standalone brand. This is due to their flexibility, which has driven their increased popularity. In recent years, dual-brand projects within Hilton have become more prevalent because of their ability to serve a variety of stay occasions, giving guests more options for room types that meet their needs. […] The
By Kara Alicia When it comes to standing out in the hospitality world, hotels know that first impressions matter. And if you think email marketing is a relic of the past, think again. A killer email campaign is your secret weapon to transform curious readers into booked guests. Lets dive into the world of email marketing for hotels and discover how you can channel your inner marketing maven to boost bookings and foster unforgettable guest relationships.
ARLINGTON, VirginiaThe U.S. hotel industry reported mixed performance results from the previous month, according to February 2025 data from CoStar. U.S. Hotel Performance February 2025 Percentage change from February 2024 Occupancy: 59.1 percent (up 0.5 percent) ADR: $159.39 (up 1.4 percent) RevPAR: $94.24 (up 1.9 percent) Among the Top 25 Markets, Tampa experienced the highest occupancy level (up 9.2 percent to 86.4 percent).
Gencom has acquired The Ritz-Carlton, New Orleans and the Courtyard New Orleans French Quarter/Iberville, a 758-key hospitality portfolio consisting of two connected hotels located in the citys French Quarter. Considered a city landmark, The Ritz-Carlton New Orleans is located on Canal Street and has 528 rooms and suites. It features more than 48,000 sq. ft. of premier event space, a fitness center, an indoor swimming pool and a 25,000-sq.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Maison Mtier, owned by Domain Companies, is housed in a historic 1908 building and evokes the charm of a Parisian-style guesthouse, maintaining its architectural heritage while incorporating contemporary design touches. With 67 lavish guestrooms and suites, this thoughtfully curated hotel balances its storied past with modern luxury, making it a distinctive destination.
Dreamscape Hospitality has assumed management of the Hyatt Regency Houston West. Located within West Houstons Energy Corridor. The hotel will soon undergo a complete renovation. The pet-friendly property offers 400 guestrooms and suites, 25,000 sq. ft. of flexible event space, a pool, several dining options and a grab ‘n go market. At Dreamscape Hospitality, we believe in creating meaningful and memorable guest experiences, said Adam Patenaude, president, Dreamscape Hospitality.
In a strategic move to drive digital transformation in Indias hospitality sector, New Zealand-based hospi-tech solutions firm STAAH has entered into a Memorandum of Understanding (MoU) with Sayaji Hotels in Mumbai. The MoU was signed at the iconic Taj Mahal Hotel, Mumbai, in the presence of New Zealand Prime Minister Christopher Luxon. This partnership highlights the expanding global reach of New Zealands technology-driven service industry, reinforcing its capability to support large-scale hospi
Dorchester Collection has appointed Philippe Leboeuf as CEO. He will assume the position in June. Keeping the Dorchester Collection renowned culture and values alive was key in the selection of Philippe as CEO, said Christopher Cowdray, president, Dorchester Collection. Driven by purpose and excellence, he is highly respected globally by many stakeholders including owners, the travel trade, the media and partners, and especially employees and guests.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Templeton Garden, the latest hotel from lifestyle brand Miiro, has appointed Will Meredith as bar director to lead the launch of Sprout, a new cocktail bar in Earls Court, London. Meredith, formerly head of bars at Tattu and a veteran of renowned venues like Dandelyan and Lyaness, brings award-winning expertise to the role. At Sprout, he collaborates with Ellie Camm and bar manager Dominic Royle, drawing inspiration from the hotels garden.
JLLs Hotels & Hospitality Group has added Kristina D’Amico as VP within the hotel asset management team. Based in the company’s Miami office, she reports to EVP Katie Krieger. In her new role, she is responsible for client service delivery and portfolio growth in the Southern U.S., Latin America and the Caribbean. “Kristina’s extensive international experience and deep understanding of the hospitality sector make her an invaluable addition to our team,” said Kri
The Signet Collection has announced it is set to open its fourth hotel, The Alfriston, on 27 March 2025. Nestled in the village of Alfriston within the South Downs, this latest addition will boast 38 bedrooms and suites, each individually styled with warm colours, upcycled antiques, and bathrooms. Samantha Ross led the project in collaboration with interior designer Georgie Wykeham, drawing inspiration from the Bloomsbury Group movement, with every corner of the hotel telling a story through han
Sonesta International Hotels Corporation has partnered with Meeting Professionals International (MPI) and its Healthcare Meeting Compliance Certificate (HMCC) program, making Sonesta the first major hotel company to certify employees across its full-service portfolio, making them HMCC Verified Venues. As part of this initiative, all full-service Sonesta hotels have undergone the HMCC Verified Venue training ensuring that the employees are equipped for the hosting of medical meetings and groups.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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