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Tokyo Samba is now open in Bankstown’s West Terrace. The restaurant is delivering a halal-certified menu of Nikkei cuisine – Japanese food infused with Peruvian (and in this case also Brazilian) influences. Executive Chef Chase Kojima is directing the team, bringing his extensive experience from his time at Sokyo and as executive chef at Nobu Bahamas.
Running a hotel has always been about creating memorable experiences, but let’s face it things have gotten a lot more demanding. Today, guests expect quicker service, smarter solutions, and a level of personalization that can feel overwhelming, especially if you’re managing a smaller property. That’s where artificial intelligence (AI) comes in.
For hotels, the days of charging the same room rates to all guests have long since passed. NB: This is an article from RoomPriceGenie , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Today, hoteliers recognize that they can generate more revenue by being more targeted in their pricing – by offering different rates to different segments of guests.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience. It can directly impact revenue, guest satisfaction, and your ability to scale.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
In hotel metrics, RevPAR and ADR often steal the spotlight, but Cost Per Occupied Room (CPOR) deserves more attention. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date This metric doesn’t just show you the cost of keeping a room filled – it gives you insight into how efficiently you’re running your operations.
The demand for serviced apartments has grown in recent years, driven by more business trips, longer stays, and the rise of remote work. As a result, serviced apartments are becoming a popular choice for people who want a mix of comfort, privacy, and convenience when traveling. With their combination of space, flexibility, and cost-effectiveness, serviced apartments are a smart alternative to traditional hotels, especially for longer visits.
Dynamic pricing has long been a cornerstone in industries that rely on demand-driven revenue strategies. NB: This is an article from TCRM Subscribe to our weekly newsletter and stay up to date In hotels, it involves adjusting room rates based on real-time factors like demand, competition, and market conditions. While this approach can maximize profits, it’s not without challenges, particularly as it draws comparisons to industries like ride-sharing and event ticketing, where similar strategies
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Dynamic pricing has long been a cornerstone in industries that rely on demand-driven revenue strategies. NB: This is an article from TCRM Subscribe to our weekly newsletter and stay up to date In hotels, it involves adjusting room rates based on real-time factors like demand, competition, and market conditions. While this approach can maximize profits, it’s not without challenges, particularly as it draws comparisons to industries like ride-sharing and event ticketing, where similar strategies
In a landmark session at COP29, the World Sustainable Hospitality Alliance (the Alliance) introduced its Universal Sustainability Key Performance Indicators (KPIs) during the first-ever joint session of Tourism Ministers and the COP Presidency. This initiative, part of the COP29 Declaration on Enhanced Climate Action in Tourism, marks a transformative step for the hospitality industry, underscoring its pivotal role in addressing global climate challenges, enhancing economic sustainability, and d
Ever wondered why some hotels consistently outperform their competitors, even in challenging market conditions? The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. Successful hotels focus on understanding and serving specific guest segments instead of trying to be everything to everyone.
As the festive season rolls in, it’s not just a time for celebration – it’s also a golden opportunity for hoteliers. NB: This is an article from Userguest , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date The Christmas and New Year period is when many travellers plan their vacations for the upcoming year, often seeking deals and inspiration for their next adventure.
Welcome to STAAH’s Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether you’re a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
The travelers who are willing to spend want immersive adventures, and the brands that deliver personalized, magical experiences have the opportunity to win a high-value customer for life. On the other hand, more economical brands can capture business from local travelers who are doing shorter road trips or interested in a staycation.
Radisson Hotel Group announces an important new dual signing in Phuket that will introduce Radisson and Radisson Blu branded resorts to Layan Beach, a beautiful stretch of sand on this idyllic island’s sunset coast. The launch of Radisson Resort Layan Phuket and Radisson Blu Resort, Layan Phuket will introduce a total of 812 rooms & suites and fantastic facilities to this tropical paradise under two distinct brands, reaffirming the Group’s commitment to the future of Thailand’s hospitality indus
Travelodge has reported that its Q3 revenue saw a 0.5% increase to £786.1m (2023: £782m) driven by opening of five new UK hotels in London Bermondsey, Rotherham, Colchester, Bristol and London Oval and performance in Spain including five new freehold Spanish hotels. It also attributed the positive revenue growth to the resilient UK customer demand from leisure and business customers driving a slight increase in occupancy, offset by a decline in room rates.
For GuestCentric’s Latest in Travel podcast series in 2024, I had the privilege to engage with various experts across the travel, hospitality, and tech sectors, uncovering critical insights for the industry’s future. Drawing from their deep operational experience and technology expertise, these professionals highlighted opportunities for advancements that can elevate service quality, boost efficiency, and drive growth in the hotel sector.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
What is a hotel business plan A hotel business plan is a roadmap outlining specific goals and the strategies to achieve them. It includes financial targets, marketing strategies, and a clear direction for your hotel's profitability and viability.
The Global Artificial Intelligence Challenge will support projects that are leveraging digital technologies to enhance tourism, promote sustainability, and drive economic growth. Participants are encouraged to address digital transformation, sustainability, inclusivity, and digital governance across key areas, including branding and marketing; smart destinations and deep technologies; scalable education solutions; and efficiency in operations.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Crowne Plaza Danang City Centre under a management agreement with Regis Bay Vietnam Investment Joint-Stock Company.
Reading Time: 2 minutes Saudi Arabia: Lifestyle hospitality group Ennismore has signed a partnership with Tilal Real Estate Company to develop a 25hours hotel and Working From_ in Khobar. The hotel will be part of a mixed-use master plan project called Heart of Khobar in development with WATG London. 25hours Hotel Heart of Khobar will feature 170 guestrooms and suites, as well as 80 serviced apartments for extended stays.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Cincinnati, Ohio will soon unveil its latest addition to the Tribute Portfolio Hotel by Marriott collection with the opening of the much-anticipated Hotel Celare – a modern, sophisticated retreat located at 310 Straight Street – in The District at Clifton Heights.
Albrighton Hall Hotel and Spa, a member of Radisson Individuals, has opened near the town of Shrewsbury. The hotel is surrounded by 15 acres of landscaped grounds, featuring a picturesque ornamental lake. The hotel has 87 guest rooms, as well as meeting and events spaces for up to 530 delegates. It also offers a wide range of guest-focused facilities, including a full-service spa, modern fitness suite and fine dining options with à la carte, bar and afternoon tea menus.
dailypoint, a leading provider of centralized data management and personalized guest communication solutions, announces that Maximilian Hofner has been appointed as Confidential Clerk (Prokurist).
Booking.com, in collaboration with HotelTechReport.com, has launched a generative AI-powered tool aimed at enhancing digital capabilities. The post Booking.com launches generative AI-powered tool for hoteliers appeared first on Hotel Management Network.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Hard Rock International today announced the appointment of casino and resorts leader Chris Kelley as President of Hard Rock Hotel & Casino Tejon, where he will oversee operations of the upcoming entertainment destination opening in Kern County, CA in late 2025.
Leeds Castle in Kent has earned 5-star and 4-star ratings in its latest AA Quality Assessment, recognising its exceptional hospitality, cleanliness, and dining standards. Battel Hall received a 5-Star Gold Star Award, Maiden’s Tower earned a 5-Star Silver Star Award, and Stable Courtyard achieved a 4-Star Gold Star Award. Helen Bonser-Wilton, CEO of the Leeds Castle Foundation, credited the recognition to the dedicated team ensuring unforgettable guest experiences.
HotelPartner Revenue Management has joined the Scottish Tourism Alliance as a Platinum Patron Partner at a time of growth for the country’s hotel sector.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Vignette Collection, Union Han, Istanbul Karaköy, - marking the brand’s debut in Türkiye. The converted property, owned by Cortex Turizm, will become the 16th IHG hotel in the city once it opens in the second half of 2025.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Stock Exchange Hotel in Manchester has joined Autograph Collection Hotels, part of Marriott Bonvoy’s portfolio of over 31 hotel brands around the world. The hotel, which opened in 2019, is situated in a restored Edwardian-era stock exchange dating from 1906. The Autograph Collection appeals to travellers who are looking for a premium independent feel to their hotel experience in terms of design, location and service.
Maestro, the hotel industry’s leading Web Browser-based cloud and on-premises All-In-One property-management system, teamed with preeminent commercial strategy platform LodgIQ to improve operations, communications and business forecasting at the Olde Mill Inn in Basking Ridge, N.J.
Mews, the industry-leading hospitality cloud, has won the Tech Hero Award at CIODAY2024. The award is presented to companies that have built their business around a digital core, allowing them to continually adapt to industry changes and lead the way with innovations.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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