Fri.Jul 26, 2024

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Best Practice Tips for Restaurants to Improve Recall Communications

Modern Restaurant Management

If your restaurant was involved in a food recall, would you know how to properly communicate about the incident to key stakeholders – including media, customers, employees, supply chain partners, and regulatory agencies? Would you know how to develop action-oriented messages customized to each audience, explaining how to get rid of contaminated products, what to do if they consumed tainted foods, and how to determine if they have foods that were part of the recall?

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What can hospitality learn from athletics?

MEWS

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence is exactly what hoteliers should strive for, both operationally and when it comes to the guest experiences.

Training 130
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Rethinking Hospitality Marketing Team Deployment to Optimize Success

Hospitality Net

It should go without saying that cross-functional collaboration is essential for success in hospitality. The same is true for marketing in the hospitality space. Developing effective marketing strategies that attract and retain guests, drive the topline and boost team member recruitment and retention takes a village, to borrow a phrase.

Marketing 111
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging Magazine

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Magazine 105
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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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ibis Styles Sepang Klia Opens

Hospitality Net

ibis Styles, a design-led brand from Accor, proudly announces the opening of ibis Styles Sepang KLIA. Located just 1.2 kilometres from Kuala Lumpur International Airport (KLIA), this vibrant hotel reimagines airport layovers with its resort-inspired design and exceptional service. Offering trendy and affordable accommodation, ibis Styles Sepang KLIA caters to business travellers, transit passengers, and families.

Catering 109

More Trending

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Days Inn & Suites Sutton Flatwoods sold

Hotel Business

Mumford Company represented John Skidmore Development Inc. in the sale of the Days Inn & Suites Sutton Flatwoods and KOA Campground in Sutton, WV. The Skidmore family, who developed and operated these facilities for more than 34 years and two generations, wanted to retire from active operations. The purchasers, who were experienced hotel operators from Texas and Northern Virginia, have plans to make cosmetic renovations to the hotel and continue the Days Inn affiliation.

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Amadeus Debuts Delphi Direct Online Booking Platform

Lodging Magazine

Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and plan and execute events more effectively. With this research, Amadeus developed an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel.

Book 105
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Radisson Hotel Group adds three hotels to bolster portfolio in the Philippines

Hospitality Net

Radisson Hotel Group is delighted to announce the addition of three new hotels in the Philippines, adding more than 450 keys to its portfolio in three first and second-tier destinations – Cauayan City, Olongapo and Dasmarinas – to reaffirm its status as one of the country’s leading international hotel groups.

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The Legacy Hotel Breaks Ground in Medina, Ohio

Lodging Magazine

MEDIA, Ohio—The groundbreaking ceremony for The Legacy Hotel in Medina, Ohio, will be held on the hotel’s site and attended by local and state officials, project partners, and community members on July 26, 2024. Jason Stevenson, the project’s developer, said, “We are excited to bring The Legacy Hotel to Medina, creating a space that honors the rich history of this area while providing modern amenities and services.

Magazine 105
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Coral Sands Hotel in Bahamas to undergo multi-phased restoration

Hotel Management Network

AJ Capital Partners, a real estate investment manager, has announced the acquisition and commencement of restoration efforts for the Coral Sands Hotel. The post Coral Sands Hotel in Bahamas to undergo multi-phased restoration appeared first on Hotel Management Network.

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U.S. hotel results for week ending July 20

Hotel Business

The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year-over-year (YOY), according to CoStar’s latest data through July 20. July 2024 14-20 (percentage change from comparable week in 2023): Occupancy: 73.5% (+1.0%) ADR: $165.91 (+2.4%) RevPAR: $122.02 (+3.4%) The U.S. RevPAR level was the highest for any week on record.

Marketing 105
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Cultivating local food at EHL’s 1893: Cultifutura’s vertical farming

Hospitality Net

In this interview, we speak with Emilia Konert, the co-founder and CEO of Cultifutura, a pioneer in vertical farming technology. Recently, Cultifutura’s innovative solutions were implemented at the 1893 restaurant of EHL Hospitality Business School, marking a significant step towards sustainable local food supply. Emilia shares the story behind Cultifutura, discussing its origins, the challenges faced, and the opportunities realized.

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Hotels in crisis – are they ready to communicate in an emergency?

Hotel Owner

‘Six found dead at Grand Hyatt Bangkok.’ ‘Detectives investigating devastating Glasgow hotel fire’ ‘Woman found dead at five star Surrey hotel – man suspected of murder.’ ‘Hilton hotel in Paddington evacuated after laundry fire.’ These headlines from the BBC website and major newspapers, all from within the last three months, are a reminder of how often hotel owners and management suddenly have to communicate with the press, customers, owners, staff and neighbours in response to a crisis whi

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Be More Outdoors: World of Hyatt Announces Exclusive Alliance with Under Canvas, the Leader in Upscale Outdoor Hospitality, Adding More Immersive Experiences for Guests and Members

Hospitality Net

World of Hyatt is inviting guests and members to immerse themselves in memorable outdoor experiences and stays at Under Canvas’ 13 outdoor resorts, including Under Canvas’ new luxury outdoor resort, ULUM Moab. The new alliance provides members with unprecedented access to iconic, upscale experiences across many U.S. national parks and other notable outdoor destinations.

Book 98
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Crescent to manage dual-branded property in Phoenix

Hotel Business

Crescent Hotels & Resorts has signed an agreement to manage the dual-branded AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra. The project broke ground in May and is expected to open in late 2025. This venture is a collaborative effort between Jackson Shaw and Holualoa Companies. “The new dual-branded hotel project in Phoenix’s Norterra neighborhood presents a strong opportunity to cater to the area’s growing business demands,”

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Eight Continents and Wandr Join Forces to Enhance Luxury at the City of Music Resort

Hospitality Net

In a groundbreaking partnership, India’s premier music-themed township by Wandr, and Eight Continents, a renowned name in luxury hospitality, have joined forces to redefine luxury living with the City of Music resort. Nestled on the scenic banks of the Amba River in Khopoli, this unique township promises an unparalleled blend of music, nature, and luxury amenities.

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Hyatt unveils exclusive alliance with Under Canvas

Hotel Business

Hyatt has partnered with upscale outdoor hospitality provider Under Canvas to offer stays at its 13 outdoor resorts. They can now book their stays at Under Canvas camps and ULUM Moab through Hyatt to start earning and redeeming points. “Travelers are looking for new and unique experiences to reconnect with nature in off-the-beaten-path locations,” said Mark Vondrasek, chief commercial officer, Hyatt.

Book 59
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Accor Launches Global Leadership Council to Shape the Future of Corporate Travel

Hospitality Net

Accor, a world-leading hospitality group, together with executive travel managers and buyers from 17 leading international corporations, have launched the Accor Global Leadership Council (GLC), an innovative advisory board aimed at reimagining the future of corporate travel and meetings. Established to create a forward-looking vision for business travel and corporate meetings, the GLC connects business leaders responsible for corporate travel across diverse industries with senior executives from

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ITC Hotels announces new property under Brand Welcomhotel

Hotel Management Network

ITC Hotels in India has reached a significant milestone, announcing its 25th Welcomhotel property in Belagavi in the state of Karnataka. The post ITC Hotels announces new property under Brand Welcomhotel appeared first on Hotel Management Network.

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The Historic Londra Palace Venezia Welcomes Guests Following the Hotel’s Extensive Renovation

Hospitality Net

Londra Palace Venezia is a historic 52-room palazzo that, for more than a century, has been celebrated for its iconic 100-window facade that overlooks the San Marco Basin in Venice, Italy. Originally opened in 1853, the hotel reopened in March 2024 following an extensive renovation. A cherished staple of Venetian hospitality, Londra Palace Venezia features a contemporary aesthetic that honors the building’s architectural legacy, including immersive dining experiences, refined public spaces, and

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Accor Shares First Half of 2024 Growth Outlook

Lodging Magazine

The first half of 2024 confirmed Accor’s growth outlook, which was presented at the Capital Markets Day on June 27, 2023, and reiterated in recent earnings and revenue releases. The group’s diversification, both in terms of geographies and segments, plays a role for each of the two divisions. During the first half of 2024, Accor opened 146 hotels, representing 24,000 rooms—i.e. net unit growth of 4.1 percent—over the last 12 months.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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U.S. Travel Announces 2024 Hall of Leaders Honorees

Hospitality Net

Destination leaders Christopher L. Thompson, former president and CEO of Brand USA, and William D. “Bill” Talbert, III, former president and CEO of the Greater Miami Convention and Visitors Bureau, will be honored as the 2024 inductees into the U.S. Travel Hall of Leaders this fall, the U.S. Travel Association announced today.

L&D 98
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Hampton by Hilton expands with London Heathrow signing

Hotel Management Network

Hilton is expanding its footprint at London Heathrow Airport with the signing of a franchise agreement for a new Hampton by Hilton property. The post Hampton by Hilton expands with London Heathrow signing appeared first on Hotel Management Network.

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Standard International Unveils New Hospitality Brand, “The Standardx”

Hospitality Net

As times evolve and people change, so do hotels, and no brand captures this transformation quite like The Standard, a pioneer of lifestyle hotels. With a rich history of igniting cultural shifts while delivering unforgettable hospitality in marquee locations such as New York, Miami, London, and Bangkok, as well as chic outposts in Hua Hin, Ibiza, and the Maldives, The Standard is no stranger to reinvention.

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Radisson Hotel opens new 232-room property in Austria

Hotel Management Network

Radisson Hotel Group has expanded its presence in Austria with the opening of the 232-room hotel, Radisson Hotel Graz. The post Radisson Hotel opens new 232-room property in Austria appeared first on Hotel Management Network.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali