Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Read the first part, here. For the second part, click here. QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences.

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Horizon Hospitality

JANUARY 8, 2024

It’s no secret that the restaurant industry struggles to retain workers. Many restaurant owners have simply accepted this as a fact of life and figured out ways to cope with a revolving door of employees. However, the most competitive restaurateurs understand that creating staff loyalty is not only good for business but essential for growth. Here are eight ways restaurants can instill loyalty in teams and reduce turnover: Start on the Right Foot Keep Pay Competitive Celebrate Staff Achievements

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Modern Restaurant Management

JANUARY 8, 2024

Efficiency is paramount when it comes to your drive-thru service. This crucial aspect significantly influences the financial success of your Quick-Serve Restaurant (QSR) and plays a pivotal role in thriving within a competitive market. With drive-thru sales constituting approximately 70 percent of fast food revenue , worth billions monthly, the speed at which customers navigate your drive-thru not only impacts satisfaction but also determines overall profitability.

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POS Systems Marketing 167

EATER

JANUARY 8, 2024

Claire McCracken The 20th century brought dinner parties to the masses, along with some truly unhinged entertaining advice People have gathered together for feasts and other food-centric celebrations since time immemorial, but until about the 20th century, the formal dinner party was largely reserved for royalty and those who could afford to feed lots of guests — and had enough servants to ensure that they were all appropriately taken care of.

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Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Accounting

Lodging Magazine

JANUARY 8, 2024

LODGING brings you the third installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Jai Motwani of Hotel Motel Inc. on development and guest service trends in the leisure market. Jai Motwani’s family roots in the South Florida hotel industry have served him well. Back in the 1980s, his father foresaw that the state was poised to become a world-class leisure destination and moved the family […] The post Working t

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Hotel Business

JANUARY 8, 2024

Choice Hotels International Inc. has launched its newest multichannel national marketing campaign, “A Stay for Any You.” The largest in Choice Hotels’ history, the campaign stars actor and writer Keegan-Michael Key in national TV and streaming TV ads and social media content. The campaign highlights some of the reasons people travel and how with a portfolio of 22 hotel brands—ranging from full-service upper-upscale and upscale properties to midscale, extended-stay and economy options—Choice is a

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Marketing Reservations Pricing Book 107

Hospitality Net

JANUARY 8, 2024

Beyond Green, a global portfolio of planet Earth’s most sustainable hotels, resorts, and lodges, has joined 1% for the Planet, committing to donate 1% of the brand’s annual sales to support non-profit organizations focused on environmental issues.

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Hotel Owner

JANUARY 8, 2024

Travelodge has today (8 January) exchanged contracts to acquire 66 Travelodge-branded hotels on a freehold and long leasehold basis from its largest landlord LXi REIT plc, for a combined sum of £210m. The portfolio includes hotels in London, in regional city centres such as Birmingham, Bath, Leeds, Liverpool, as well as in roadside locations. The transaction, which is expected to complete on 28 February, comes after Travelodge reported record-breaking Q3 financial results in November 2023, with

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Budgeting 98

Hospitality Net

JANUARY 8, 2024

Hospitality Financial and Technology Professionals (HFTP®), producers of the Hospitality Industry Technology Exposition and Conference (HITEC®), is pleased to announce the industry experts that global exhibition powerhouse dmg events has put together to serve on the advisory council for HITEC Dubai 2024. Co-located with The Hotel Show Dubai, the event will be held 4-6 June 2024 at the Dubai World Trade Centre in Dubai, UAE. 2024 marks the fourth year that HFTP is co-producing HITEC with dmg.

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Events 101

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Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

Service Management

Hotel Owner

JANUARY 8, 2024

Around £2bn of UK hotel transactions were recorded in 2023, according to new data from Knight Frank, though investment levels hit their lowest level since 2012. While Knight Frank found that Q4 was the strongest quarter of the year with £615m of deals, the rising cost of debt, elevated operational costs and a “widening mismatch” between buyer and seller price expectations contributed to an overall decline in investment activity over the year.

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Accounting Pricing Marketing 98

EATER

JANUARY 8, 2024

Janna Morton What’s more, it just may lead to a better party There’s a scene in an old episode of The Simpsons where Superintendent Chalmers arrives at Principal Skinner’s house, expecting a homemade meal. Skinner burned the ham he was meant to serve, and instead passes off a plate of Krusty Burgers as his own cooking, swearing up and down it’s an old family recipe for “steamed hams.

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Presentation Marketing 96

Hotel Owner

JANUARY 8, 2024

Less than a third of families in the UK are planning a UK city break in 2024, according to a survey from RSM UK. Alongside this, only 27% planned a longer staycation this year, down from 40% and 35% respectively last year. Overall, families are planning to take fewer holidays in 2024 with only of respondents 33% looking to take an overseas holiday, which is down from 37% last year.

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Hospitality Net

JANUARY 8, 2024

What a way to start 2024…by digging up the now classic hotel ops debate of to clean or not to clean. By the title, it should be clear where we stand (especially for upscale or luxury hotels). Nevertheless, with labor issues omnipresent for hospitality – both supply and cost – this will always be an issue to decide.

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Housekeeping 89

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Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Hotel Owner

JANUARY 8, 2024

RBH Hospitality Management has appointed Laura Taylor as director of sales and marketing manager ahead of the opening of the Holiday Inn Blackpool. Responsible for driving sales and marketing activity at the 144-bedroom hotel – which includes a Marco’s New York Italian restaurant – Taylor will support general manager, Mark Winter, to ensure the successful launch of the exciting new destination next year.

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Marketing Front of House Housekeeping Training 98

EATER

JANUARY 8, 2024

Lille Allen/Eater The Plia chair is nice enough to keep out year-round but also easy to store away after your dinner guests leave If you live in a small space, you know that hosting guests can be a pain. Apartments have weird layouts, old homes have walls in strange places, and dedicated dining spaces are a vanishing commodity. Things get even more complicated when it comes time for everyone to eat a meal.

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Events Budgeting Marketing 90

Hotel Owner

JANUARY 8, 2024

Edinburgh’s Tynecastle Park has appointed a new Derek Paterson as hotel manager to lead the UK’s first club-owned and club operated hotel within a football stadium. Scottish Premiership football club, Heart of Midlothian, recently announced its plans to launch the 25-bedroom hotel and events space in the west of the city this winter. Paterson will lead an in-house team to manage the new Tynecastle Park Hotel, which is totally integrated within the main stand at Tynecastle Park.

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Hospitality Management Catering Events Marketing 98

Hospitality Net

JANUARY 8, 2024

Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with enhancing the quality of in-room entertainment experiences at The Ashbrooke Hotel with the deployment of its GuestCast streaming solution. A luxury property located in Wisconsin that specializes in serving as an adults only retreat, The Ashbrooke Hotel with GuestCast is now able to ensure that visiting guests can seamlessly align content with their unique

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Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

Presentation

Hotel Owner

JANUARY 8, 2024

Cheval Collection has appointed Taras Ettl to its development team, as the group pursues ambitious global growth plans. Ettl brings with him “extensive experience” in the Middle East, Africa and Asia, at a time when Cheval Collection has already established its first site in Dubai, with plans for further growth in the area and doubling its efforts in Europe.

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Hospitality Net

JANUARY 8, 2024

Thanks to technology, today’s hotel operators are breaking down departmental barriers and adopting a centralized database approach to have a game-changing impact on efficiency. This technology becomes even more transformative when coupled with two-way text messaging between hotel staff and guests. Such digitalization is revolutionizing how hotels manage guest information and communication, and it is leading to a remarkable enhancement in overall guest satisfaction.

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Communication Guest Satisfaction Information 86

Hotel Owner

JANUARY 8, 2024

Travelodge has secured a deal to acquire 66 Travelodge-branded hotels for £210m from its largest landlord, LXi REIT plc. The properties include locations in London, regional city centres like Birmingham and Leeds, as well as roadside locations. The acquisition aims to optimise Travelodge’s hotel portfolio and enhance its value, with plans to explore further freehold acquisitions.

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STAAH

JANUARY 8, 2024

Booking.com and Expedia are the most popular OTAs in the region. Direct bookings via STAAH SwiftBook also in top 3. Auckland 9th Jan 2024: Global hotel technology giant, STAAH, has revealed the top online channels across its network of properties in Australia, New Zealand, and rest of Oceania region. Booking.com retained the top spot across the region as the most popular online booking platform.

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Book Travel and Tourism 84

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Pricing

Hospitality Net

JANUARY 8, 2024

Dubai - Dubai-based Lokalee, an AI-powered content platform for hotels and holiday homes, today announced details on its latest successful round of investment, resulting in USD 5.6 million received in pre-series A funding. The injection of capital combined with Lokalee’s growth will further fuel the company’s accelerated product development efforts as well as its expansion into European markets.

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Marketing 81

EATER

JANUARY 8, 2024

Photo by Jonathan Wiggs/The Boston Globe via Getty Images [link]

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Hospitality Net

JANUARY 8, 2024

Shaner Hotel Group, LP, an award-winning international hotel owner and operator, has opened the Inn at Bellefield Residence Inn by Marriott International, a 136-room all-suite hotel. It is in the heart of New York’s Hudson Valley at Bellefield at Historic Hyde Park, a $1 billion hospitality, agritourism and residential attraction being developed.

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SAS

JANUARY 8, 2024

See why we think the use of AI assistants will take off in 2024.

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Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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