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As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.
Melbourne’s Gimlet has taken out a run of significant honours at the 31 st Australian Wine List of the Year Awards. Celebrated at the Ovolo Hotel in Sydney’s Woolloomooloo on Monday 30 September, the awards recognised Australia’s outstanding wine-centric venues and their sommeliers. Gimlet at Cavendish House took out of a major slew of awards, in particular the night’s most prestigious title, Wine List of the Year.
Engagement is important for every industry. It means you are actively connecting with your target instead of being ignored by them. According to Salesforce, 80% of customers agree that the experiences provided by brands are as meaningful as their services.
Little treat culture — the growing trend of people indulging in small-sized snacks or indulgences as a way to self-care or reward themselves can be transferred to the restaurant plate, providing opportunities for profitablity and creativity. According to an 84.51° study, 74 percent of US consumers under 35 snack at least a few times daily.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
What is a hostel? A hostel is a great option when you want to save money and don't mind giving up a bit of luxury. The services they offer are considerably simpler than those provided by hotels and, although the concept may vary from one country to another, they are generally known for their relaxed and social atmosphere— ideal for those looking for more company and less formality.
Hyatt Hotels Corporation today announced the opening of the family-friendly, all-inclusive Dreams Madeira Resort, Spa & Marina.
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Fitzroy’s new addition TheStandardX hotel has unveiled its rooftop bar just in time for the warm season. The Roof is located on the seventh floor, and features panoramic views of the suburb and Melbourne’s CBD. “The idea of The Roof was to create a green oasis for guests to casually mingle and indulge in Mexican inspired snacks and drinks, while being submerged into the Fitzroy culture from above,” says Verena Haller, designer at Standard International.
Mews, a cloud SaaS and fintech platform that serves the hospitality industry, has announced today the appointment of Steve Cakebread to the company’s board.
A few years ago, Australian roasters Single O determined that spent coffee grounds accounted for more than 20 per cent of its carbon emissions. The number shocked CEO Mike Brabant. “This is impactful because coffee grounds produce off-gas methane which is about 30 times more harmful than carbon dioxide,” he says. “With nearly 75,000 tonnes of coffee grounds ending up in landfills across Australia each year, we knew we had to make a change.” It’s estimated Australian landf
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
With just two weeks to go until the official announcement of The World’s World’s 50 Best Bars for 2024, the extended 51-100 list has been released. It marks the eighth year since the introduction of the additional rankings, which sees venues celebrated on a global stage. Two Australian bars have made the cut this year, with Sydney’s Cantina OK!
The Fair Work Ombudsman (FWO) is inspecting restaurants and cafes in Melbourne’s north-east this week to ensure workers are being paid correctly. It comes after anonymous reports and prior history of alleged non-compliance in the area. Inspectors are targeting 27 food businesses in the Manningham City Council suburbs of Doncaster, Doncaster East, Bulleen, Templestowe, Park Orchards, and Warrandyte.
Specialist hotel operating company, Resident Hotels, announced it has signed a franchise agreement with Marriott International to convert its four Sleeperz Hotels to the Four Points Flex by Sheraton brand.
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Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The hospitality industry is known for its dynamic, customer-focused environment, but the COVID-19 pandemic has exposed and exacerbated ongoing workforce challenges. Many companies are grappling with labor shortages that can diminish the quality of the guest experience. To remain competitive, it’s essential for hospitality businesses to address these issues proactively.
Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne which officially opened under the Oaks Hotels, Resorts & Suites brand on 1 October 2024.
In the bustling world of hospitality, where competition and profit margins often dominate the conversation, one initiative offers a refreshing focus on compassion, kindness, and making a difference. That initiative is Kind Holidays, a groundbreaking programme led by Grant Peires, Communications Director at IDILIQ Group. Since its inception, Kind Holidays has provided hotel stays for families experiencing unimaginable hardships, giving them a much-needed respite and the chance to create cherished
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Nailing your hotel venue sales process is no easy feat – in fact, realistically speaking, is it ever truly complete? Part of being in the hospitality industry is rolling with waves of change. If you’re consistently struggling to get venue sales in the door (or converted to function bookings), there may be a few elements at play that you can identify and improve.
At Hooks Cheese, anatto and the fresh milk from local cows makes for a beloved brick of orange cheddar cheese Have you ever wondered why some cheddar is white and others are yellow? According to Tony Hook, owner of Hooks Cheese, it’s a matter of competition. Over 100 years ago, when Wisconsin was overtaking New York as the dairy state, Wisconsin dairy farmers were trying to differentiate their product from what was in New York.
The hospitality industry has long been defined by its ability to deliver exceptional guest experiences, combining personal touches with efficiency. But in today’s digital world, artificial intelligence (AI) has emerged as a game-changer. With its ability to drive both operational efficiency and enhanced guest satisfaction, AI has the power to transform hotels, ensuring they not only survive but thrive in a competitive market.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Lily Fossett Homemade stinky tofu can be a fun DIY project. Just be prepared for the smell. It was only natural for my roommates to be wary of my latest home cooking project. “I’m thinking of making stinky tofu this summer,” I said, a bouquet of amaranth leaves in my hands. “What do you think?” Their initial excitement was replaced with skeptical stares, until one of them asked the obvious question: “So what will our home smell like?
The debate between “best-of-breed” and “all-in-one” solutions is not new; in fact, the war between these competing ideologies has waged on for many years, especially within the world of hospitality. On one hand, it’s rather easy to make a case for an all-in-one solution – if you can get everything you need, exactly as you need it, in one place, why would you divide and conquer?
IHG Hotels & Resorts has commenced construction of a dual-branded EVEN Hotels and Staybridge Suites property in Orlando, Florida. The post Construction starts on IHG’s EVEN Hotels and Staybridge Suites appeared first on Hotel Management Network.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Villa Resorts, one of the leading Maldivian-owned resort groups, announces the launch of Villa Haven, a peaceful secluded retreat that stimulates the senses. Located in the South Ari Atoll, the luxury escape is 35 minutes by seaplane from Male’ with 73 villas and residences, ranging from Haven Reserve to Beach Pool Villas. The luxurious island is host to six restaurants, an opulent spa and unique experiences including creating personalised perfumes, going on whale shark excursions and pottery ma
MaxiRoom is the Hotelbeds extranet. The MaxiRoom extranet allows hotels to optimise their use of the Hotelbeds platform, which in turn helps to maximise bookings. NB: This is an article from Siteminder , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Hotelbeds launched MaxiRoom in 2015 to offer hotels and other Hotelbeds partners a more intuitive interface to control their inventory.
The Nonius Mobile F&B Ordering Solution, integrated with Oracle Simphony POS, streamlines real-time order processing, enhances guest experience, and boosts revenue with seamless mobile and web app functionality.
Online travel agency (OTA) search rankings can often leave hotel revenue and channel managers perplexed. It’s not always apparent why one hotel is placed above another in the rankings. NB: This is an article from Lighthouse Subscribe to our weekly newsletter and stay up to date And to complicate things even more, the algorithms that determine the listings are always changing.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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