Wed.Oct 09, 2024

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The power of experience: how guest satisfaction can influence hotel pricing strategies

eHotelier

As consumers become more informed and online booking environments offer new levels of transparency, hotels will discover that positive guest experiences are not just beneficial—they are essential for maintaining pricing power.

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Australia’s best wine lists of 2024 announced

Hospitality Magazine

Melbourne’s Gimlet has taken out a run of significant honours at the 31 st Australian Wine List of the Year Awards. Celebrated at the Ovolo Hotel in Sydney’s Woolloomooloo on Monday 30 September, the awards recognised Australia’s outstanding wine-centric venues and their sommeliers. Gimlet at Cavendish House took out of a major slew of awards, in particular the night’s most prestigious title, Wine List of the Year.

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Guest Engagement: 5 tactics to grow it in your property

eHotelier

Engagement is important for every industry. It means you are actively connecting with your target instead of being ignored by them. According to Salesforce, 80% of customers agree that the experiences provided by brands are as meaningful as their services.

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Little Treat Culture: How Restaurants Can Leverage Snacking Trend

Modern Restaurant Management

Little treat culture — the growing trend of people indulging in small-sized snacks or indulgences as a way to self-care or reward themselves can be transferred to the restaurant plate, providing opportunities for profitablity and creativity. According to an 84.51° study, 74 percent of US consumers under 35 snack at least a few times daily.

Pricing 180
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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Exclusive: Boston Chef Barbara Lynch Is Closing All of Her Remaining Restaurants

EATER

The chef’s ambitious, tumultuous era in Boston’s dining scene has come to an end

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Hyatt expands inclusive collection portfolio in Europe with opening of Dreams Madeira Resort, Spa & Marina

eHotelier

Hyatt Hotels Corporation today announced the opening of the family-friendly, all-inclusive Dreams Madeira Resort, Spa & Marina.

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Rooftop bar opens at The StandardX Melbourne

Hospitality Magazine

Fitzroy’s new addition TheStandardX hotel has unveiled its rooftop bar just in time for the warm season. The Roof is located on the seventh floor, and features panoramic views of the suburb and Melbourne’s CBD. “The idea of The Roof was to create a green oasis for guests to casually mingle and indulge in Mexican inspired snacks and drinks, while being submerged into the Fitzroy culture from above,” says Verena Haller, designer at Standard International.

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Mews announces SaaS IPO icon, Steve Cakebread, to join its board

eHotelier

Mews, a cloud SaaS and fintech platform that serves the hospitality industry, has announced today the appointment of Steve Cakebread to the company’s board.

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How coffee grounds are being repurposed

Hospitality Magazine

A few years ago, Australian roasters Single O determined that spent coffee grounds accounted for more than 20 per cent of its carbon emissions. The number shocked CEO Mike Brabant. “This is impactful because coffee grounds produce off-gas methane which is about 30 times more harmful than carbon dioxide,” he says. “With nearly 75,000 tonnes of coffee grounds ending up in landfills across Australia each year, we knew we had to make a change.” It’s estimated Australian landf

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Adnan B. Virani appointed SVP of Capital Markets and Investor Relations at HRI Hospitality

eHotelier

HRI Hospitality ("HRIH"), announces the appointment of Adnan B. Virani as the Senior Vice President of Capital Markets and Investor Relations.

Marketing 130
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2 Aussie bars place in World’s 50 Best Bars extended list

Hospitality Magazine

With just two weeks to go until the official announcement of The World’s World’s 50 Best Bars for 2024, the extended 51-100 list has been released. It marks the eighth year since the introduction of the additional rankings, which sees venues celebrated on a global stage. Two Australian bars have made the cut this year, with Sydney’s Cantina OK!

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Oaks Darwin Elan Hotel hits the market

eHotelier

Oaks Darwin Elan Hotel, Darwin’s leading serviced apartment hotel, has been listed for sale by Minor Hotels.

Marketing 130
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Fair Work Ombudsman investigates Melbourne food businesses

Hospitality Magazine

The Fair Work Ombudsman (FWO) is inspecting restaurants and cafes in Melbourne’s north-east this week to ensure workers are being paid correctly. It comes after anonymous reports and prior history of alleged non-compliance in the area. Inspectors are targeting 27 food businesses in the Manningham City Council suburbs of Doncaster, Doncaster East, Bulleen, Templestowe, Park Orchards, and Warrandyte.

Pricing 130
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Resident Hotels announces agreement with Marriott International to rebrand four of its midscale properties

eHotelier

Specialist hotel operating company, Resident Hotels, announced it has signed a franchise agreement with Marriott International to convert its four Sleeperz Hotels to the Four Points Flex by Sheraton brand.

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How the Hospitality Industry Can Address Labor Shortages and Workforce Challenges

Horizon Hospitality

The hospitality industry is known for its dynamic, customer-focused environment, but the COVID-19 pandemic has exposed and exacerbated ongoing workforce challenges. Many companies are grappling with labor shortages that can diminish the quality of the guest experience. To remain competitive, it’s essential for hospitality businesses to address these issues proactively.

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Minor Hotels expands Melbourne portfolio with St Kilda Road Property

eHotelier

Minor Hotels, one of the world’s fastest growing hotel groups, has further expanded its portfolio with Oaks Melbourne St Kilda Road Hotel in Melbourne which officially opened under the Oaks Hotels, Resorts & Suites brand on 1 October 2024.

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Brazil’s 1980s Classic, the Maria Mole, Stages a Return

EATER

The Maria Mole, a cocktail recipe from Brazil that combines brandy and vermouth, is making a return at the country's cocktail bars.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Kind Holidays: How IDILIQ Group is changing lives through compassion in hospitality

Hotel Owner

In the bustling world of hospitality, where competition and profit margins often dominate the conversation, one initiative offers a refreshing focus on compassion, kindness, and making a difference. That initiative is Kind Holidays, a groundbreaking programme led by Grant Peires, Communications Director at IDILIQ Group. Since its inception, Kind Holidays has provided hotel stays for families experiencing unimaginable hardships, giving them a much-needed respite and the chance to create cherished

Pricing 119
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Akira Hirose, One of LA’s Most Influential Chefs, Dies at 70

EATER

One of LA’s most influential chefs, Hirose opened Pasadena’s Maison Akira in 1998 and Little Tokyo’s Azay in 2019

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Here’s why your hotel struggles with venue sales

Hotel Owner

Nailing your hotel venue sales process is no easy feat – in fact, realistically speaking, is it ever truly complete? Part of being in the hospitality industry is rolling with waves of change. If you’re consistently struggling to get venue sales in the door (or converted to function bookings), there may be a few elements at play that you can identify and improve.

Events 118
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What Makes Wisconsin Cheddar So Vibrantly Orange

EATER

At Hooks Cheese, anatto and the fresh milk from local cows makes for a beloved brick of orange cheddar cheese Have you ever wondered why some cheddar is white and others are yellow? According to Tony Hook, owner of Hooks Cheese, it’s a matter of competition. Over 100 years ago, when Wisconsin was overtaking New York as the dairy state, Wisconsin dairy farmers were trying to differentiate their product from what was in New York.

Marketing 119
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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How Hotels Can Use AI to Drive ROI: Harmonizing Automation, Augmentation, and Analysis

Hospitality Net

The hospitality industry has long been defined by its ability to deliver exceptional guest experiences, combining personal touches with efficiency. But in today’s digital world, artificial intelligence (AI) has emerged as a game-changer. With its ability to drive both operational efficiency and enhanced guest satisfaction, AI has the power to transform hotels, ensuring they not only survive but thrive in a competitive market.

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Is It Worth It to Make Your Own Stinky Tofu?

EATER

Lily Fossett Homemade stinky tofu can be a fun DIY project. Just be prepared for the smell. It was only natural for my roommates to be wary of my latest home cooking project. “I’m thinking of making stinky tofu this summer,” I said, a bouquet of amaranth leaves in my hands. “What do you think?” Their initial excitement was replaced with skeptical stares, until one of them asked the obvious question: “So what will our home smell like?

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All-in-One Platforms: Convenience or Costly Mistake for Hotels?

Hospitality Net

The debate between “best-of-breed” and “all-in-one” solutions is not new; in fact, the war between these competing ideologies has waged on for many years, especially within the world of hospitality. On one hand, it’s rather easy to make a case for an all-in-one solution – if you can get everything you need, exactly as you need it, in one place, why would you divide and conquer?

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Resilience, Joy, and Fresh Mana’eesh at Minneapolis’s Lebanese Festival

EATER

"We want to show we’re a people that love life, even when we’re 6,000 or 7,000 miles away from Lebanon," says Chorbishop Sharbel Maroun

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.