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AI-powered tablets can enable housekeepers to fill service requests, update room status, pinpoint their location in an emergency and more via voice command in multiple languages.
Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. The visionary panel that explored dining away from home included members with specific expertise and interest in restaurant dining and the hospitality industry. The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice.
As announced in Malaysia's 2024 Financial Budget, e-invoicing will be implemented in three different stages impacting varying turnover or revenue thresholds, offering significant advantages for Malaysian hotels. Not only does it streamline processes and reduce paperwork, but it also enhances efficiency and facilitates better financial management. In this comprehensive guide, we will delve into everything Malaysian hotels need to know about e-invoicing, aiming to equip Malaysian hotels with the e
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Situated directly on the turquoise waters of the Andean Sea in southern Thailand, Casa de La Flora boasts an iconic brutalist design that is now abloom with green roofs and refreshed interiors. Having fully reopened on March 1, following a nearly year-long overhaul, the resort welcomes guests into refurbished accommodations, a radically transformed duplex villa, and reorganized public spaces, including a fitness center, lobby, and beachside restaurant—all overseen by the ultramodern studio Vasla
From a young age, I was always trying to bake with my mum as she did a lot of fundraising stalls at school. If we went to someone’s house, we would always take a plate or a selection of sweets and the reaction was always one of happiness. For me, it was a real treat to go to a cake shop with mum and it was something I looked forward to because it brought me happiness in those little moments.
Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan.
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Travel Outlook, The Premier Hotel Call Center™, is pleased to announce that Château Élan Winery and Resort (Château Élan), a 3500 square acre vineyard and resort set in the rolling hills of Northern Georgia, has partnered with Travel Outlook, The Premier Hotel Call Center™ (Travel Outlook) to use Travel Outlook’s artificial intelligence tools and services to bring enhanced customer service and voice channel excellence to Château Élan.
Melbourne’s Kew has a new watering hole in the form of cocktail lounge Bianchetto Bar. Bianchetto Bar is the work of Chef and Restauranteur Joe Vargetto who also owns the neighbouring Sicilian eatery Mister Bianco. Guests can expect a sophisticated cocktail offering crafted by Bartender Orlando Marzo who also is behind bottled cocktail brand Drinks by Loro.
SH Hotels & Resorts, today announced plans to redefine luxury and sophistication in the Maldives with the forthcoming debut of Baccarat Hotel & Residences Maldives in 2027. Spanning five interconnected islands across more than 111 acres in the South Malé Atoll, this one-of-a-kind resort will set a new standard of unprecedented luxury in one of the world’s most coveted travel destinations.
The Australian Professional Chef of the Year competition will once again return in 2024. The event will be held from 19-21 May as part of Foodservice Australia in Sydney, with individual chefs competing to win more than $25,000 in cash and prizes. Participants have one hour to prepare two dishes for judges in order to progress to the grand final round. “Chefs are competing each other and the clock,” says Competition Director Peter Wright. “You have to be calm, controlled, and t
Raffles Hotel Le Royal, one of Southeast Asia’s most iconic luxury hotels, will welcome guest Chef Martin Simolka for a series of exclusive meals in March, as the hotel continues to elevate fine dining in Cambodia.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Hatted Hunter Valley restaurant Muse is ringing in its 15th year with a collaborative chef event that will see some of the country’s top culinary talents take over the kitchen. Chefs from Firedoor, Aria, Icebergs, Bentley, and more will work alongside the Muse team over three nights to create a menu covering snacks and four courses matched with local wines. 1 June kicks off the series with Pipit’s Ben Devlin, Shell House’s Joel Bickford, and Bentley’s Brent Savage, with F
First Hospitality, announces the appointment of Jason Kreul as chief operating officer. Kreul brings nearly 30 years of experience in the hospitality industry, including key leadership positions in operations plus expansive expertise in full-service, lifestyle and independent properties.
What initially inspired you to get into the hospitality business? My grandparents owned a motel when I was young, and I enjoyed spending time with the housekeeper during the summers. As I progressed to college without a clear major in mind, I explored various electives, one of which was called “Hospitality Marketing.” I immediately loved it and discovered my passion for the field, feeling a sense of belonging in the realm of hospitality.
Regent Porto Montenegro proudly announces its seventh win as Montenegro's Leading Hotel at the esteemed World Travel Awards 2024. This recognition reaffirms the hotel's unwavering commitment to excellence in service and hospitality.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
In the rapidly evolving landscape of the hospitality industry, businesses continuously strive for innovation to enhance operational efficiencies, customer satisfaction, and ESG goals. Procell InSite emerges as a pioneering solution, integrating cutting-edge technology to meet these demands. This comprehensive system offers a seamless approach to managing operational tasks, promoting environmental sustainability, and elevating the guest experience, making it a game-changer for hotels, resorts, en
Rosewood Hotel Group, one of the world’s leading global lifestyle and hospitality management groups, continues to expand its global footprint and evolve its four brands – Rosewood Hotels & Resorts®, New World® Hotels & Resorts, Asaya, and Carlyle & Co.; and residential business, Rosewood Residences.
Guest journeys not only should be smooth and friction-free for every guest but also help hotels drive real results without compromising all your staff's time. However, often hoteliers face the challenge of mixing these two approaches.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Peachtree Group (“Peachtree”), a diversified commercial real estate investment firm, announced it has closed approximately $660 million in credit investments since Dec. 1, 2023, with an additional $350 million anticipated closing over the next 30 to 45 days.
Second-generation pizzaiolo Salvatore Carlino learned everything he knows about pizza from his parents Salvatore Carlino, chef-owner of Brooklyn’s Lucia Pizza, did not have to look any further than his own upbringing when deciding what he wants his pizza joint to look like. Carlino’s parents were the owners of legendary pizza joint Papa Leone’s: “It’s kind of like having professional athletes for parents, then you decide that you wanna play that sport.
SH Hotels & Resorts, the hospitality management company founded by visionary Barry Sternlicht, Chairman and CEO of Starwood Capital Group, today announced plans to redefine luxury and sophistication in the Maldives with the forthcoming debut of Baccarat Hotel & Residences Maldives in 2027. Spanning five interconnected islands across more than 111 acres in the South Malé Atoll, this one-of-a-kind resort will set a new standard of unprecedented luxury in one of the world’s most coveted travel dest
Discount pricing is a strategy in which you offer your hotel rooms at a lower price to draw guests, boost demand, increase sales volume, or decrease perishable inventory. This pricing strategy can be applied temporarily for promotional purposes or over an extended period to help position your hotel. NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date The most common types are percentage discounts, fixed amounts, discounts for bundled services like a package, o
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Peachtree Group (“Peachtree”), a diversified commercial real estate investment firm, announced it has closed approximately $660 million in credit investments since Dec. 1, 2023, with an additional $350 million anticipated closing over the next 30 to 45 days. The credit investments primarily encompass originations for hotels, multifamily, industrial and student housing.
The title might seem like a science fiction dream. However, it’s not, it’s today’s reality. The real question is whether your hotel has embraced the reality. If you’re still sitting on the fence, perhaps a few fun facts will push you off the fence and set you up for solid footing here in reality. NB: This is an article from Groups360 Subscribe to our weekly newsletter and stay up to date Before we get to the facts, let’s look at some of the myths associated with instant group bookings: Myth: Onl
A reimagined beach escape, The Singer Oceanfront Resort - located on a pristine, four-mile stretch of Singer Island, Florida’s hidden gem between Palm Beach and Jupiter and the eastern-most point in the state - will debut this spring following a transformative, multi-million-dollar renovation and rebrand. Just steps away from turquoise blue ocean on one side and the calm waters of the Intracoastal on the other, The Singer offers an unmatched retreat on the Atlantic Coast with easy access via Pal
In the early days, hotels drove sales via word-of-mouth recommendations from happy customers and personal relationships between hoteliers, travel agents, tour operators and corporate travel managers. NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Competition among hotels intensified with the rise of Global Distribution Systems (GDSs) in the 1960s, which allowed hotels to distribute their rooms to travel agents and websites in real time.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Olympia Hospitality has opened Hotel Ursa, a new hotel on the campus of the University of Maine (UMaine) in Orono. The 95-room hotel, inspired by the Ursa Major and Minor constellations and the North Star that connects them, was developed through a historic rehabilitation of two original buildings on campus, Coburn Hall and Holmes Hall. These buildings were erected in 1887-88 and were designed in the Romanesque Revival style by architect Frank E.
This post emphasizes the significance of utilizing insights from three analytical categories — destination, guest, and operational — to transform the guest experience and enhance operational efficiency, substantially improving financial performance. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date What is analytics in hospitality?
The opening signals the entry of Hilton Garden Inn to Namibia, providing travellers with upscale, affordable accommodations and modern amenities for a bright and comfortable stay.
Entries for the 31st edition of Australia’s Wine List of the Year Awards are set to open on 1 April and close on midnight 13 May. Operators, sommeliers, and beverage directors are invited to enter their venue’s wine list into the esteemed awards which was established by Rob Hirst OAM and his late wife Judy in 1993. Entrants can submit their wine lists via an online portal which will be distributed via Australia’s Wine List of the Year newsletter on 1 April.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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