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Restaurateur and Chef Luke Mangan is set to make his return to the Melbourne dining scene with his first venue in the city in more than a decade. Bistrot Bisou is slated to open early next month inside Hotel Indigo located on the corner of Flinders Lane and Spencer Street in the Melbourne CBD. The venue will host a relaxed French bistro and bar offering which will include classic dishes with a modern twist. “Melbourne has a real European feel to it – especially as we come into the co
Violette booked her honeymoon trip. But this didn’t happen from one moment to another. It started with a Google search about the best resorts for honeymoons. There, she found a couple of options and went into TikTok to find reviews and real images. On those videos, she discovered another resort that an influencer had visited, and finally decided to make a booking.
Heedayah Lockman Get in, losers, we’re going to make some mozzarella You’ve seen the videos: A woman, apron tied around her waist, plunges her hands into a bowl of soft, bubbly dough. She speaks in dulcet tones — or perhaps not at all — as she details the two-day process of mixing, proofing, and baking a loaf of sourdough. She makes cheese from scratch for the homemade macaroni and cheese that she lovingly serves to her children.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
(Article originally appeared on Hospitality Net on March 14, 2024) As of now, the common sentiment around Generative AI (genAI) and the use of large language models (LLMs) or generative pre-trained transformers (GPTs) for hospitality is centered around chatbots and their ability to answer guest inquiries and, in some cases, complete standard room reservations.
RMS Cloud, a leading global provider of property management software, is pleased to announce the appointment of David Murray as Chief Executive Officer, effective June 2024. Bringing a wealth of leadership experience and a track record of success in growing businesses, Murray has previously held key roles at renowned enterprises such as IBM and Amdocs.
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RMS Cloud, a leading global provider of property management software, is pleased to announce the appointment of David Murray as Chief Executive Officer, effective June 2024. Bringing a wealth of leadership experience and a track record of success in growing businesses, Murray has previously held key roles at renowned enterprises such as IBM and Amdocs.
Restaurant & Catering Australia has commented on the Albanese Goverment’s Federal Budget, stating it has “missed an opportunity to assist a sector that is already in pain” Treasurer Dr Jim Chalmers handed down the 2024-2025 Budget on Tuesday, with hospitality businesses set to benefit from just a handful of policies. The instant asset write-off scheme has been extended for another year after it was due to expire on 30 June 2024.
IRIS, the global leader in digital ordering for the hospitality industry, today announces it will be investing in its expansion in the Middle East. The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer.
The Boathouse Group is set to launch Mona Social at the Mona Vale Golf Club in Sydney’s Northern Beaches later this month. Mona Social will sit above the golf’s headquarters and will host an a la carte bistro restaurant, casual bar with a sporting section, pool tables, and golf simulator. The Boathouse Group Head of Culinary Mark LaBrooy and Head Chef Cameron Johnston (former Bathers Pavilion and Peterman) are leading the venue’s offering that is set to reinvent classic bistro
Tribute Portfolio – part of Marriott Bonvoy’s growing collection of characterful, independent hotels - welcomes its first hotel in the Middle East with the launch of The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel in Dubai. Offering the ultimate urban escape within the emerging Jumeriah Village Circle (JVC) neighbourhood, the hotel marries the bustling energy of city life with the tranquil allure of a beach retreat.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Supernormal is set to open its first interstate location in the coming months – but it won’t be the only venue Trader House is opening on Queen Street. Bar Miette will launch a street level above Supernormal’s riverside location and is set to champion a European way of dining from breakfast until dinner. “The spaces are coming together beautifully, and we cannot wait to share these equally extraordinary, yet very different, offerings,” says Andrew McConnell. “Bar Mi
IHG®Hotels & Resorts, one of the world’s leading hotel companies, is proud to announce the signing of a management agreement with Mansarovar Amusement Park & Resort to develop Crowne Plaza Resort Nepalgunj, Nepal. Scheduled to open in early 2028, the resort will feature over 100 keys and will further strengthen IHG’s growing portfolio in the SWA region.
Adrian Filiuta is one of six Master Sommeliers in Australia and one of 273 in the world. The wine professional worked at Merivale as group sommelier for more than 11 years, directing programs for 70-plus venues during his lengthy tenure with the group. But all good things must come to an end. Filiuta decided to part ways with Merivale in 2022 and venture into a different game — retail.
Novotel Sydney Darling Square has announced the appointment of Andrew Hills as its new General Manager. Stepping into the role in April, Andrew will lead both Novotel Sydney Darling Square and its adjoining venue, Pumphouse Sydney. In his position as GM he will be looking to capitalise on the Darling Square precinct’s work/life locale, ensuring the ongoing financial success of the property while maintaining a high level of team morale and guest experience.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
A shuttered Red Lobster in Torrance, California. | Patrick T. Fallon/AFP via Getty Images Not the actual restaurant, just the stuff inside It’s tough times for Red Lobster, the mid-tier dining chain known for its endless shrimp and those delectable Cheddar Bay Biscuits. This week, Red Lobster announced the “temporary” closure of nearly 100 restaurants , and the permanent closure of of dozens of outposts across the country, amid rumblings that the company expects to file for bankruptcy.
Twelve years of outstanding hospitality industry experience with Marriott Hotels® has led to the appointment of Leo De Leon as executive chef and director of food and beverage of the new 376-room Marriott Long Beach Downtown. In his dual role, De Leon oversees daily operations of the hotel’s dining program including in-room dining and customized on-site catering for meetings, weddings and special occasions.
This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a culture – a country’s history, its people, customs, and religions; not to mention understanding its cuisine and gaining an appreciation of the language.
Scent. Sound. Taste. Three of the most powerful senses are at the core of the new global brand partnership by JW Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, and Flamingo Estate, the celebrated, California hillside-based lifestyle company dedicated to radical pleasures from the garden. Grounded in a shared ethos of fostering holistic well-being through a deep connection with nature, this dynamic collaboration will traverse several sensorial touchpoints and
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
NEEDHAM, Massachusetts—Travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released by Tripadvisor. Ninety-five percent of respondents are planning to travel as much (51 percent) or more (44 percent) than last summer, despite some concern about economic headwinds. Over a quarter (26 percent) of U.S. travelers are planning to spend $5,000 or more on their getaways.
Omni Atlanta Hotel at Centennial Park today announced it was named the 58th Top Meeting Hotel in North America by industry-leading meetings, events, and hospitality technology provider, Cvent. The globally recognized Cvent Top Meeting Hotels lists spotlight properties that attract significant group business. Rankings are determined based on sourcing activity through the Cvent Supplier Network, one of the world’s largest venue-sourcing platforms.
For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of the time, these room attendants, common area cleaners, housemen, and inspectors will be working alone. This makes them more vulnerable to injury or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house locations.
Sabre Corporation, a leading software and technology provider that powers the global travel industry today announced a new agreement with Hotel Management Japan, a prominent hotel operator that oversees some of Japan’s most renowned hotels. This agreement will involve Hotel Management Japan utilizing SynXis, Sabre Hospitality’s cloud-based commerce and distribution platform, to improve its connectivity to travel agents and travel management companies worldwide.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Leading hospitality management firm, Hotel Equities (“HE”), is thrilled to announce its selection as the management partner for the highly anticipated Hampton by Hilton hotel in St. Thomas, U.S. Virgin Islands. The hotel is the first new hotel development in the U.S. Virgin Islands in over 30 years. This landmark project, developed by Shaun Miller of Haven Development, also marks the first Hilton focused service hotel in the area, bringing the exceptional service and high standards of quality th
CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites Fort Myers – Airport in Fort Myers, Florida. Turnstone Group developed the property, which Sandpiper Hospitality will manage. The four-story, 124-room newly constructed Extended Stay America Premier Suites Fort Myers – Airport hotel has WiFi, healthy breakfast, cable, a fitness room, onsite guest laundry, an outdoor pool with grill area, and Extended Stay America Premier Suites’
IHG®Hotels & Resorts, one of the world’s leading hotel companies, is proud to announce the signing of a management agreement with Mansarovar Amusement Park & Resort to develop Crowne Plaza Resort Nepalgunj, Nepal. Scheduled to open in early 2028, the resort will feature over 100 keys and will further strengthen IHG’s growing portfolio in the SWA region.
Erik Hermann of CapitalSpring, a private equity firm that has invested over $2.7 billion in 70 restaurant concepts, discusses how restaurant operators can please consumers while still driving profit.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Extended Stay America®, the leading mid-priced extended stay hotel brand in the United States, announced today the opening of the Extended Stay America Premier Suites® Fort Myers - Airport in Fort Myers, Florida. Turnstone Group developed the property, which Sandpiper Hospitality will manage.
Today’s hotel and event salespeople work in completely different environments than most of their leaders experienced. Meeting and event booking sites have created a flood of leads, which can be overwhelming for those working in a sales role equipped and staffed for the era when leads came in by phone or website inquiry forms. NB: This is an article from Kennedy Training Network Subscribe to our weekly newsletter and stay up to date When revenues drop, salespeople are required to meet prospecting
Daintry McFadden opened a Wetzel's Pretzels location in an Illinois Macy's department store with the help of the brand's Access to Equity Program. In this episode of Restaurant Operator Podcast, host Mandy Detwiler talks to McFadden about the program and how it benefited her.
Parking is a critical source of revenue for airports. Yet, many operators continue to rely on a one-size-fits-all approach to parking rates, often ceding revenue opportunities to public transportation and ride-sharing services. IDeaS, a SAS company and the world’s leading provider of revenue management software and services, announced today that Ace Parking at Phoenix Airport (PHX) has optimized revenue and operations through investments in its modern technology stack.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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