Hospitality Magazine

MAY 15, 2024

Restaurateur and Chef Luke Mangan is set to make his return to the Melbourne dining scene with his first venue in the city in more than a decade. Bistrot Bisou is slated to open early next month inside Hotel Indigo located on the corner of Flinders Lane and Spencer Street in the Melbourne CBD. The venue will host a relaxed French bistro and bar offering which will include classic dishes with a modern twist. “Melbourne has a real European feel to it – especially as we come into the co

240

240

eHotelier

MAY 15, 2024

Violette booked her honeymoon trip. But this didn’t happen from one moment to another. It started with a Google search about the best resorts for honeymoons. There, she found a couple of options and went into TikTok to find reviews and real images. On those videos, she discovered another resort that an influencer had visited, and finally decided to make a booking.

Book 225

Book 225

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

Magazine 163

Magazine 163

eHotelier

MAY 15, 2024

Here's why the upcoming inaugural Global Sleep Symposium at the Equinox Hotel New York on June 19th to 21st is a milestone that’s worth talking about.

162

162

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

Presentation

Larry Mogelonsky

MAY 15, 2024

(Article originally appeared on Hospitality Net on March 14, 2024) As of now, the common sentiment around Generative AI (genAI) and the use of large language models (LLMs) or generative pre-trained transformers (GPTs) for hospitality is centered around chatbots and their ability to answer guest inquiries and, in some cases, complete standard room reservations.

Reservations 130

Reservations Training Scheduling Housekeeping 130

Hospitality Magazine

MAY 15, 2024

Restaurant & Catering Australia has commented on the Albanese Goverment’s Federal Budget, stating it has “missed an opportunity to assist a sector that is already in pain” Treasurer Dr Jim Chalmers handed down the 2024-2025 Budget on Tuesday, with hospitality businesses set to benefit from just a handful of policies. The instant asset write-off scheme has been extended for another year after it was due to expire on 30 June 2024.

Budgeting 130

Budgeting Catering Training 130

eHotelier

MAY 15, 2024

IRIS, the global leader in digital ordering for the hospitality industry, today announces it will be investing in its expansion in the Middle East. The announcement follows significant growth in its client base, as an increasing number of hoteliers across the region report a preference for mobile ordering from guests, enabling them to increase F&B revenue and enhance the digital experience they offer.

130

130

Hospitality Magazine

MAY 15, 2024

The Boathouse Group is set to launch Mona Social at the Mona Vale Golf Club in Sydney’s Northern Beaches later this month. Mona Social will sit above the golf’s headquarters and will host an a la carte bistro restaurant, casual bar with a sporting section, pool tables, and golf simulator. The Boathouse Group Head of Culinary Mark LaBrooy and Head Chef Cameron Johnston (former Bathers Pavilion and Peterman) are leading the venue’s offering that is set to reinvent classic bistro

130

130

eHotelier

MAY 15, 2024

Tribute Portfolio – part of Marriott Bonvoy’s growing collection of characterful, independent hotels - welcomes its first hotel in the Middle East with the launch of The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel in Dubai. Offering the ultimate urban escape within the emerging Jumeriah Village Circle (JVC) neighbourhood, the hotel marries the bustling energy of city life with the tranquil allure of a beach retreat.

130

130

Advertisement

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Hospitality Magazine

MAY 15, 2024

Supernormal is set to open its first interstate location in the coming months – but it won’t be the only venue Trader House is opening on Queen Street. Bar Miette will launch a street level above Supernormal’s riverside location and is set to champion a European way of dining from breakfast until dinner. “The spaces are coming together beautifully, and we cannot wait to share these equally extraordinary, yet very different, offerings,” says Andrew McConnell. “Bar Mi

130

130

eHotelier

MAY 15, 2024

IHG®Hotels & Resorts, one of the world’s leading hotel companies, is proud to announce the signing of a management agreement with Mansarovar Amusement Park & Resort to develop Crowne Plaza Resort Nepalgunj, Nepal. Scheduled to open in early 2028, the resort will feature over 100 keys and will further strengthen IHG’s growing portfolio in the SWA region.

Scheduling 130

Scheduling 130

Hospitality Magazine

MAY 15, 2024

Adrian Filiuta is one of six Master Sommeliers in Australia and one of 273 in the world. The wine professional worked at Merivale as group sommelier for more than 11 years, directing programs for 70-plus venues during his lengthy tenure with the group. But all good things must come to an end. Filiuta decided to part ways with Merivale in 2022 and venture into a different game — retail.

Communication 130

Communication Pricing Events Marketing 130

eHotelier

MAY 15, 2024

Novotel Sydney Darling Square has announced the appointment of Andrew Hills as its new General Manager. Stepping into the role in April, Andrew will lead both Novotel Sydney Darling Square and its adjoining venue, Pumphouse Sydney. In his position as GM he will be looking to capitalise on the Darling Square precinct’s work/life locale, ensuring the ongoing financial success of the property while maintaining a high level of team morale and guest experience.

130

130

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

Modern Restaurant Management

MAY 15, 2024

Sixty one percent of diners would leave a drive-thru line with five or more cars in front of them, according to a survey on QSR ordering preferences from Xenial. Long lines do not have to scare customers away, however: 91 percent of diners who say they would skip or leave the line if there were too many cars also say they would be more likely to stay if they previously experienced speedy drive-thru service at the same restaurant.

Magazine 147

Magazine 147

eHotelier

MAY 15, 2024

Twelve years of outstanding hospitality industry experience with Marriott Hotels® has led to the appointment of Leo De Leon as executive chef and director of food and beverage of the new 376-room Marriott Long Beach Downtown. In his dual role, De Leon oversees daily operations of the hotel’s dining program including in-room dining and customized on-site catering for meetings, weddings and special occasions.

Catering 130

Catering 130

EHL Insights

MAY 15, 2024

This article explains how positive guest experiences and cultural experiences go hand-in-hand in hospitality. Having lived and worked all over the world – or pretty much – one of the things I am particularly conscious of is culture. I make a point of reading up on a culture – a country’s history, its people, customs, and religions; not to mention understanding its cuisine and gaining an appreciation of the language.

Communication 116

Communication Article 116

eHotelier

MAY 15, 2024

Scent. Sound. Taste. Three of the most powerful senses are at the core of the new global brand partnership by JW Marriott, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, and Flamingo Estate, the celebrated, California hillside-based lifestyle company dedicated to radical pleasures from the garden. Grounded in a shared ethos of fostering holistic well-being through a deep connection with nature, this dynamic collaboration will traverse several sensorial touchpoints and

130

130

Advertisement

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

Lodging Magazine

MAY 15, 2024

NEEDHAM, Massachusetts—Travelers around the world continue to place a high priority on summer vacations, according to the annual Summer Travel Index released by Tripadvisor. Ninety-five percent of respondents are planning to travel as much (51 percent) or more (44 percent) than last summer, despite some concern about economic headwinds. Over a quarter (26 percent) of U.S. travelers are planning to spend $5,000 or more on their getaways.

Magazine 116

Magazine 116

eHotelier

MAY 15, 2024

Omni Atlanta Hotel at Centennial Park today announced it was named the 58th Top Meeting Hotel in North America by industry-leading meetings, events, and hospitality technology provider, Cvent. The globally recognized Cvent Top Meeting Hotels lists spotlight properties that attract significant group business. Rankings are determined based on sourcing activity through the Cvent Supplier Network, one of the world’s largest venue-sourcing platforms.

Events 130

Events 130

Lodging Magazine

MAY 15, 2024

For many lodging properties, the housekeeping department employs more associates than any other, often numbering in the dozens or even hundreds. And most of the time, these room attendants, common area cleaners, housemen, and inspectors will be working alone. This makes them more vulnerable to injury or potential assault as they enter guestrooms, closets and storerooms, stairwells, and back-of-house locations.

Housekeeping 115

Housekeeping Back of House Magazine 115

eHotelier

MAY 15, 2024

Sabre Corporation, a leading software and technology provider that powers the global travel industry today announced a new agreement with Hotel Management Japan, a prominent hotel operator that oversees some of Japan’s most renowned hotels. This agreement will involve Hotel Management Japan utilizing SynXis, Sabre Hospitality’s cloud-based commerce and distribution platform, to improve its connectivity to travel agents and travel management companies worldwide.

130

130

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

Hospitality Net

MAY 15, 2024

Leading hospitality management firm, Hotel Equities (“HE”), is thrilled to announce its selection as the management partner for the highly anticipated Hampton by Hilton hotel in St. Thomas, U.S. Virgin Islands. The hotel is the first new hotel development in the U.S. Virgin Islands in over 30 years. This landmark project, developed by Shaun Miller of Haven Development, also marks the first Hilton focused service hotel in the area, bringing the exceptional service and high standards of quality th

Hospitality Management 111

Hospitality Management Marketing 111

eHotelier

MAY 15, 2024

The restaurant business is a juggling act: exciting, social, you learn new things every day and you get instant gratification daily. Proper planning in the pre-opening phase can ensure long-term success.

100

100

Fast Casual

MAY 15, 2024

Erik Hermann of CapitalSpring, a private equity firm that has invested over $2.7 billion in 70 restaurant concepts, discusses how restaurant operators can please consumers while still driving profit.

109

109

Lodging Magazine

MAY 15, 2024

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites Fort Myers – Airport in Fort Myers, Florida. Turnstone Group developed the property, which Sandpiper Hospitality will manage. The four-story, 124-room newly constructed Extended Stay America Premier Suites Fort Myers – Airport hotel has WiFi, healthy breakfast, cable, a fitness room, onsite guest laundry, an outdoor pool with grill area, and Extended Stay America Premier Suites’

Magazine 109

Magazine 109

Advertisement

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing