Wed.Sep 04, 2024

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2 new bars open in Sydney’s Quay Quarter

Hospitality Magazine

Scottish-born Purnell brothers Gordon and Ross will soon make their debut in Sydney’s hospitality scene with the launch of two new venues. The duo secured a dual-level location in the Quay Quarter Lanes precinct and have created two distinct concepts: Disco Pantera and Tigra which will open this month on Young Street. “Our love for hospitality is in every detail,” says Gordon. “We want to create a space where inclusivity is paramount and everyone is welcome to create memo

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Mastering hotel positioning: strategies to attract high-paying guests

eHotelier

By defining your UVP, understanding your ideal guests, and delivering a consistent brand experience, you can establish a strong market position that attracts the right guests—those willing to pay a premium for an experience only your hotel can provide.

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Regional roundup: Milton

Hospitality Magazine

Just 30 minutes north of Ulladulla, the Princes Highway winds its way through the idyllic town of Milton. Heritage buildings dating back to the 19 th century line the streets, home to small shops and cafes. Here, among the timber-post awnings and the picket fence-lined streets, exists some of the best food on the New South Wales South Coast. Bar Yuki The new kid on the block, Bar Yuki has taken Milton by storm.

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Samira Said appointed co-Chief Executive Officer at NOVUM Hospitality

eHotelier

NOVUM Hospitality, has appointed Samira Said (born Etmenan) as the new Chief Executive Officer, sharing the role with her brother, David Etmenan, who is the current CEO and owner.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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Soft Skills are the Key to Success in a Hospitality Management Career

Horizon Hospitality

In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one. Interpersonal skills fall under the soft skills umbrella. We use Interpersonal skills when interacting and communicating with others to help start, build, and sustain relationships.

More Trending

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Leading with Heart: Five Keys to Successful Restaurant Management

Modern Restaurant Management

Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. As the Regional Director of Operations with one of Genghis Grill’s franchise groups in Arizona, I've learned that a successful restaurant thrives on a blend of passion, patience and people-centered leadership.

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Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

eHotelier

Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intelligence.

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4 Fun Date Ideas That Capture a Revenue Managers heart

Hospitality Net

Today, we’re mixing business with pleasure—literally. If you’re dating a revenue manager, you know they love efficiency, data, and getting the most value out of everything. So why not plan a date that satisfies their inner strategist while still being tons of fun?

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VisitBritain gearing up to host its first trade mission to Australia since 2016, led by Chairman Nick de Bois CBE.

eHotelier

The best of destination Britain will be on show in Australia as VisitBritain Chairman Nick de Bois CBE leads the agency’s first trade mission to the country since 2016.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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citizenM Brand Opens Largest Property to Date in Historic Back Bay, Boston

Hospitality Net

citizenM, the pioneer of affordable luxury hotels, is celebrating the opening of its second Boston-based property - citizenM Boston Back Bay. The newest addition to the portfolio is located in the heart of Boston’s historic Back Bay neighborhood, part of the mixed-use development, Lyrik, and designed by citizenM’s long standing architecture partner concrete Amsterdam.

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Radisson RED debuts in South East Asia Pacific, bringing bold and vibrant stays to Danang, Central Vietnam

eHotelier

Radisson RED Danang makes its debut on Vietnam's central coast, introducing an exciting new era of unconventional lifestyle hospitality to this vibrant seafront city.

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Ilma, the Newest Superyacht From The Ritz-Carlton Yacht Collection, Makes Its Debut

Hospitality Net

The Ritz-Carlton Yacht Collection’s latest yacht presents an exceptional guest experience—from spacious suites with private ocean view terraces, world-class dining curated by MICHELIN-starred restaurant chefs, a sweeping pool deck offering spectacular views at sea, new itineraries, among the highest guest-to-staff ratio, and much more, building on the company’s commitment to bespoke journeys

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New Vietnam-based Hotel Consultancy eyes further growth

eHotelier

Wafaifo Hospitality in Vietnam has signed a new agreement with its founding partners. The agreement, signed 23 August, gives scope for Wafaifo Hospitality t.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Safety First. How Secure Transactions Shape the Hospitality Experience

Hospitality Net

The last couple of years have seen the global payment fraud landscape shifting significantly and at an accelerated pace. The post-pandemic period has brought about a 20% increase in the value of online transactions, driving e-commerce growth for many multi-channel merchants, including online travel agencies (OTAs) and hotels. Yet the flip side of this shift has been the steady increase in the threat of digital fraud, creating a complex landscape of fraud liability and data ownership for all part

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Alain Debare appointed Partner, Head of Investments and Asset Management at HVS MEA

eHotelier

HVS is pleased to announce the appointment of Alain Debare as Partner, Head of Investments and Asset Management for HVS in the Middle East & Africa.

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HB Exclusive: Hotel Equities, 34th Floor Hospitality team to enhance F&B concepts

Hotel Business

Hotel owner, operator and developer Hotel Equities (HE) and 34th Floor Hospitality , a food and beverage consulting and management firm, are teaming up to upgrade the F&B offering across HE’s portfolio with immediate integrations at new-build properties in the Caribbean and Latin America (CALA). The partnership aims to elevate dining experiences by leveraging 34th Floor’s track record of inventive concept design and brand development, tailoring F&B offerings to the demands of

Marketing 105
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J.D. Power: Guest Satisfaction at Third-Party Managed Hotels Significantly Improves

Lodging Magazine

TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improved significantly this year, outperforming chain-managed and independently operated hotels. “Third-party management companies operating branded hotels are really firing on all cylinders by consistently delivering well-maintained buildings, cleaner guestrooms, and an

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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Lessons from retail: what can hospitality learn from the retail value chain?

Hospitality Net

When’s the last time you purchased something? The retail industry is one of the world’s most pervasive, and one that every one of us interacts with on a daily basis. That’s why global retail sales are projected to reach around $33 trillion by 2026.

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Riu Palace Bavaro in Dominican Republic reopens after facelift

Hotel Management Network

RIU Hotels & Resorts has reopened Riu Palace Bavaro, located in Punta Cana, following an extensive renovation. The post Riu Palace Bavaro in Dominican Republic reopens after facelift appeared first on Hotel Management Network.

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NYC’s rules one year later: Higher prices for travelers, no housing impact

Hospitality Net

One year after passage, New York City’s unprecedented short-term rental regulations have failed to deliver on their promise to combat the housing crisis. In the wake of stringent measures, consumers are instead facing all-time high hotel prices and residents facing all-time high rents.

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How old-school relationship building fuels catering sales

Fast Casual

Until the AI overlords take over, our economy is still driven by human people making human decisions. The catering opportunity not only wants but relies on a solid foundation of relationships to endure.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Personalized Experiences: Innovative Approaches to Building Guest Loyalty

Hospitality Net

In the competitive landscape of the hospitality industry, earning and rewarding guest loyalty is paramount and properties looking to remain competitive must adopt hospitality solutions that take a comprehensive approach to building and maintaining guest loyalty. A property’s loyal guests can be relied on to support its revenue goals, particularly in times of economic uncertainty when others are decreasing the amount they travel.

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Peachtree Group launches restaurant management division

Hotel Business

Peachtree Group , a vertically integrated investment management firm, has launched a restaurant management division. Under the leadership of Daniel Puglisi, SVP, corporate operations, hospitality management, this division will focus on operating quick-service restaurants, starting with coffee shops. This new venture underscores Peachtree Group’s commitment to expanding its footprint in the hospitality industry, beginning with a partnership with AdventHealth and launching a Starbucks locati

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Highly Recommended Hotels launches first collection

Hotel Owner

Highly Recommended Hotels (HRH) has officially launched a curated collection of 12 privately-owned luxury hotels across the UK. According to HRH, each hotel is “highly regarded for its impeccable hospitality, exquisite design features, refined elegance and its range of truly memorable local experiences”. Plas Dinas in North Wales, No.1 York, No.15 Bath, No.42 Margate and the soon-to-open No.124 Brighton have joined other HRH establishments such as Storrs Hall, Matfen Hall and The Devonshire

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Be More Interesting by Showing More Interest

Hospitality Net

When I was a teenager, Johnny Carson hosted The Tonight Show. I found him to be more than entertaining. I found him to be interesting. It didn’t take long for me to realize that what made him interesting was that he was truly interested in his guests. He not only asked great questions, he listened to his guests and seemed to always have the perfect comment that led to a better conversation, not just an interview with questions and answers.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.