Wed.Sep 04, 2024

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Neil Perry’s Song Bird restaurant arrives in Double Bay

Hospitality Magazine

Chef Neil Perry and wife Samantha Perry are now welcoming guests to their latest Sydney restaurant Song Bird. The Perrys secured the iconic Gaden House in Double Bay to accommodate three levels of food and beverage experiences, which starts with basement cocktail bar Bobbie’s and leads up to two storeys of Song Bird. Acme and Caon Design Office designed the restaurant, with the two firms preserving as much of the original details of the building as possible while incorporating unique eleme

Catering 246
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Mastering hotel positioning: strategies to attract high-paying guests

eHotelier

By defining your UVP, understanding your ideal guests, and delivering a consistent brand experience, you can establish a strong market position that attracts the right guests—those willing to pay a premium for an experience only your hotel can provide.

Marketing 201
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2 new bars open in Sydney’s Quay Quarter

Hospitality Magazine

Scottish-born Purnell brothers Gordon and Ross will soon make their debut in Sydney’s hospitality scene with the launch of two new venues. The duo secured a dual-level location in the Quay Quarter Lanes precinct and have created two distinct concepts: Disco Pantera and Tigra which will open this month on Young Street. “Our love for hospitality is in every detail,” says Gordon. “We want to create a space where inclusivity is paramount and everyone is welcome to create memo

Magazine 245
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Leading with Heart: Five Keys to Successful Restaurant Management

Modern Restaurant Management

Operating a restaurant is more than managing a business; it’s about building a vibrant community and fostering a sense of family where every day brings fresh challenges and opportunities. As the Regional Director of Operations with one of Genghis Grill’s franchise groups in Arizona, I've learned that a successful restaurant thrives on a blend of passion, patience and people-centered leadership.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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The website helping hospo go plastic-free

Hospitality Magazine

Not-for-profit Boomerang Alliance is helping food retailers, events, and organisations find easy and cost-effective plastic-free solutions to run their businesses with its Plastic Ban Solution Finder website. According to the Boomerang Alliance Plastic Free Places Manager, Kellie Lindsay, the website has already worked with thousands of hospitality businesses to eliminate over 30 million single-use plastic items.

Magazine 130
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Radisson RED debuts in South East Asia Pacific, bringing bold and vibrant stays to Danang, Central Vietnam

eHotelier

Radisson RED Danang makes its debut on Vietnam's central coast, introducing an exciting new era of unconventional lifestyle hospitality to this vibrant seafront city.

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Minor Hotels to debut in Singapore with Avani Hotels & Resorts lifestyle brand

eHotelier

Minor Hotels, a global hospitality leader with over 550 hotels, resorts and residences in 56 countries, has announced plans to launch its Avani Hotels & Resorts lifestyle brand in Singapore, marking the group’s entry into the country.

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Soft Skills are the Key to Success in a Hospitality Management Career

Horizon Hospitality

In the fast-paced and customer-centric world of hospitality, technical expertise is essential, but it’s the soft skills that often make the difference between a good employee and a great one. Interpersonal skills fall under the soft skills umbrella. We use Interpersonal skills when interacting and communicating with others to help start, build, and sustain relationships.

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Samira Said appointed co-Chief Executive Officer at NOVUM Hospitality

eHotelier

NOVUM Hospitality, has appointed Samira Said (born Etmenan) as the new Chief Executive Officer, sharing the role with her brother, David Etmenan, who is the current CEO and owner.

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The Next Generation of Indian Cheese Is Here

EATER

Sonny Ross India’s artisan cheesemakers are pushing boundaries, shaping palates, and celebrating the country’s traditional dairy practices Creamy, tart, and friggin’ delicious: The pineapple cheese sandwich at Manek Sandwich is a thing of beauty. Three slices of crustless white bread with butter, layered with pyramids of grated processed Amul cheese, pineapple jam, vanilla ice cream, and a ring of canned pineapple, and finished with a flourish of grated cheese for good measure, it’s gone in 60 s

Marketing 124
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

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Alain Debare appointed Partner, Head of Investments and Asset Management at HVS MEA

eHotelier

HVS is pleased to announce the appointment of Alain Debare as Partner, Head of Investments and Asset Management for HVS in the Middle East & Africa.

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After Two Years, ‘Chef’s Table’ Is Making a Big Comeback

EATER

Chef’s Tabl e : Noodles will be a deep dive like the show’s previous seasons on pastry, barbecue, and pizza. | Netflix The first of three just-announced seasons will focus on noodles Netflix announced today via press release that Chef’s Table , the food documentary series created by David Gelb, is coming back for three more seasons, beginning this fall.

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New Vietnam-based Hotel Consultancy eyes further growth

eHotelier

Wafaifo Hospitality in Vietnam has signed a new agreement with its founding partners. The agreement, signed 23 August, gives scope for Wafaifo Hospitality t.

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The Stanley Tumbler Girlies Have Lost Their Minds

EATER

Lille Allen The accessorizing must stop Okay, I admit it — I understand the appeal of the 40-ounce Stanley Quencher. It is, objectively, a good cup that holds a ton of water and keeps it cold for hours. What I do not understand, though, is the consumerist compulsion to embellish these hulking drinking vessels with an increasingly deranged array of cup accessories.

Pricing 118
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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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VisitBritain gearing up to host its first trade mission to Australia since 2016, led by Chairman Nick de Bois CBE.

eHotelier

The best of destination Britain will be on show in Australia as VisitBritain Chairman Nick de Bois CBE leads the agency’s first trade mission to the country since 2016.

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How old-school relationship building fuels catering sales

Fast Casual

Until the AI overlords take over, our economy is still driven by human people making human decisions. The catering opportunity not only wants but relies on a solid foundation of relationships to endure.

Catering 114
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Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

eHotelier

Cloudbeds, the premier hospitality management platform, is set to usher in the era of ‘decision intelligence’ for the hospitality industry at its upcoming Passport User Conference on October 23, with the unveiling of Cloudbeds Intelligence.

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4 Fun Date Ideas That Capture a Revenue Managers heart

Hospitality Net

Today, we’re mixing business with pleasure—literally. If you’re dating a revenue manager, you know they love efficiency, data, and getting the most value out of everything. So why not plan a date that satisfies their inner strategist while still being tons of fun?

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Revenue in Vacation Hotels: Power of RMS with Tour Operators

Revenue Hub

Currently, vacation hotels are constantly seeking ways to maximize their revenue and optimize occupancy. One of the most efficient methods to achieve this is through the use of a Revenue Management System (RMS) that includes tour operator (TT.OO.) management. NB: This is an article from BEONx , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Although RMS systems that optimize revenue for the transient part of the business are already available, incorporating a T

Pricing 109
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citizenM Brand Opens Largest Property to Date in Historic Back Bay, Boston

Hospitality Net

citizenM, the pioneer of affordable luxury hotels, is celebrating the opening of its second Boston-based property - citizenM Boston Back Bay. The newest addition to the portfolio is located in the heart of Boston’s historic Back Bay neighborhood, part of the mixed-use development, Lyrik, and designed by citizenM’s long standing architecture partner concrete Amsterdam.

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Thoughtful Thursday: Understanding STAAH GDS Onboarding Process

STAAH

STAAH offers a seamless and efficient onboarding process for its Global Distribution System (GDS) integration. This process is designed to help hoteliers expand their market reach, increase bookings, and enhance their overall visibility in the global marketplace. The following outlines the step-by-step process for onboarding to STAAH Global distribution systems (GDS) , ensuring a smooth transition and optimal utilization of this powerful tool.

Training 108
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Ilma, the Newest Superyacht From The Ritz-Carlton Yacht Collection, Makes Its Debut

Hospitality Net

The Ritz-Carlton Yacht Collection’s latest yacht presents an exceptional guest experience—from spacious suites with private ocean view terraces, world-class dining curated by MICHELIN-starred restaurant chefs, a sweeping pool deck offering spectacular views at sea, new itineraries, among the highest guest-to-staff ratio, and much more, building on the company’s commitment to bespoke journeys

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Demystifying PMax: Balanced Perspective on Transparency and Control

Revenue Hub

Confused about PMax for your hotel? You’re not alone. This article cuts through the noise, explaining how PMax works and what level of control you really have. We’ll also show you how to optimize PMax campaigns to attract new guests and boost your bottom line. NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date PMax for hospitality: Limited visibility but powerful reach When it comes to grabbing attention in the digital realm, PM

Book 108
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The Largest Hampton by Hilton in mainland Europe Opens to Guests

Hospitality Net

Hampton by Hilton Vienna City West makes its debut in the heart of the Austrian capital city.

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HB Exclusive: Hotel Equities, 34th Floor Hospitality team to enhance F&B concepts

Hotel Business

Hotel owner, operator and developer Hotel Equities (HE) and 34th Floor Hospitality , a food and beverage consulting and management firm, are teaming up to upgrade the F&B offering across HE’s portfolio with immediate integrations at new-build properties in the Caribbean and Latin America (CALA). The partnership aims to elevate dining experiences by leveraging 34th Floor’s track record of inventive concept design and brand development, tailoring F&B offerings to the demands of

Marketing 105
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Safety First. How Secure Transactions Shape the Hospitality Experience

Hospitality Net

The last couple of years have seen the global payment fraud landscape shifting significantly and at an accelerated pace. The post-pandemic period has brought about a 20% increase in the value of online transactions, driving e-commerce growth for many multi-channel merchants, including online travel agencies (OTAs) and hotels. Yet the flip side of this shift has been the steady increase in the threat of digital fraud, creating a complex landscape of fraud liability and data ownership for all part

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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J.D. Power: Guest Satisfaction at Third-Party Managed Hotels Significantly Improves

Lodging Magazine

TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improved significantly this year, outperforming chain-managed and independently operated hotels. “Third-party management companies operating branded hotels are really firing on all cylinders by consistently delivering well-maintained buildings, cleaner guestrooms, and an

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Lessons from retail: what can hospitality learn from the retail value chain?

Hospitality Net

When’s the last time you purchased something? The retail industry is one of the world’s most pervasive, and one that every one of us interacts with on a daily basis. That’s why global retail sales are projected to reach around $33 trillion by 2026.

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citizenM debuts its largest-ever hotel

Hotel Business

citizenM has opened its second Boston-based property—citizenM Boston Back Bay. The 15-story tower is the company’s largest hotel to date. The newest addition to the portfolio, featuring 399 rooms, is located in Boston’s Back Bay neighborhood, part of the mixed-use development, Lyrik, and designed by citizenM’s long-standing architecture partner concrete Amsterdam.

Marketing 105
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NYC’s rules one year later: Higher prices for travelers, no housing impact

Hospitality Net

One year after passage, New York City’s unprecedented short-term rental regulations have failed to deliver on their promise to combat the housing crisis. In the wake of stringent measures, consumers are instead facing all-time high hotel prices and residents facing all-time high rents.

Pricing 105
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a