Tue.Apr 02, 2024

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10 Creative Ways Hotels Can Boost Revenue Through Upselling

eHotelier

In the competitive landscape of the hospitality industry, hoteliers are constantly exploring innovative ways to increase revenue and enhance the guest experience. Upselling presents a lucrative opportunity for hotels to maximize their profits while providing added value to guests. By implementing creative upselling strategies, hotels can drive additional revenue streams and foster guest loyalty.

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How to Make Your Restaurant a Solo Dining Destination

Modern Restaurant Management

We’re seeing more and more of it: people at our restaurants choosing to sit by themselves and have their meal alone. It’s been identified as an emerging dining trend – with a 2020 study by NPD Research Group finding single diners have increased their share of U.S. restaurant visits to a record 35 percent. This shift in consumer behavior underscores the need for restaurants to cater to this growing customer demographic.

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What is a hotel property management system (PMS)?

MEWS

What is a PMS in a hotel? A PMS can manage hotel bookings and perform various admin duties. Its primary functions include payment processing, front-desk operations, reservations, and channel/rate management. Typically, this software oversees financial transactions and bookings, although some hoteliers also use it to manage human resources and housekeeping.

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Choice Privileges makes it easier for members to use points for luxury stays at preferred hotels & resorts

eHotelier

Choice Privileges, has made it easier to book redemption stays at more than 300 Preferred Hotels & Resorts properties by enabling digital redemption on ChoiceHotels.com. Redemption levels begin at 25,000 Choice Privileges points per night for stays at hotels including The Palms Hotel & Spa (Miami Beach, Florida), Half Moon (Montego Bay, Jamaica), Gayana Marine Resort (Kota Kinabalu, Malaysia), The Empire Brunei (Bandar Seri Begawan, Brunei) and Le Belmont Paris (Paris, France).

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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How AI is shaping hospitality, by Matt Welle

MEWS

Guests are using AI today Open AI launched ChatGPT in November 2022. In March of the following year, Expedia and Kayak announced a partnership with the tool that allows guests to have conversations with the AI to help with their hotel searches. The functionality is embedded in the Expedia and Kayak platforms, which makes it easy to access for curious guests.

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What can hospitality learn from Taylor Swift?

MEWS

Forging emotional connections One of the undeniable keys to Swift’s global success is her ability to form emotional connections with her fan base. Whatever you think about the Swift marketing machine (more on that shortly), it only takes a quick social media search to see the unsolicited outpouring of genuine love for the star.

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Wyndham Enters Upscale Extended-Stay Segment With WaterWalk

Industry Insights Lodging Magazine

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts is expanding into the upscale extended-stay segment, launching a strategic relationship with WaterWalk. The deal adds 11 hotels and over 1,500 rooms to the Wyndham ecosystem, rebranding them under the newly created WaterWalk Extended Stay by Wyndham brand, the 25th in Wyndham’s portfolio. Located in markets such as Tucson, Jacksonville, and Wichita, the offerings compliment Wyndham’s existing economy and midscale extended-stay brands, “In the l

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Resurgence of PMS: Reclaiming Central Role in Hotel Technology

Revenue Hub

I have worked with PMS tech for over 20 years. I have seen it at the front desk, have worked on building and deploying what became the industry standard many decades ago, I have acquired a handful of different PMS solutions and overseen the re-building from scratch of the first true next-gen PMS. NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date And, in the ever-evolving landscape of hotel technology, I can safely say, Property Management Systems are experi

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Bring Back the Champs-Élysées

EATER

The Champs-Élysées, a cocktail recipe featuring yellow Chartreuse and brandy, is revived at New York restaurant Libertine with modern twists.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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What are 5 Must Have Features to Look for in a PMS?

Revenue Hub

At the heart of every great hospitality organization is a great property management system (PMS). In fact, the hotel PMS market size was estimated at USD 7.15 billion in 2023, and is expected to grow at a CAGR of 10.77% to reach USD 14.71 billion by 2030. NB: This is an article from Infor Subscribe to our weekly newsletter and stay up to date However, the role of property management systems is evolving.

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Sprouts Chef Training expands to NYC with help from OpenTable

OpenTable

Culinary skills can transform lives. For many youths facing adversity, the kitchen offers a recipe for resilience. Sprouts Chef Training has been empowering San Francisco youth through mentorship, culinary training, and job placements since 2006. OpenTable is proud to partner with Sprouts to help expand its mission beyond the Bay Area and into the heart of New York City.

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Attraction Strategy: Maximizing Revenue per Guest

Revenue Hub

The hospitality sector is fiercely competitive, with each establishment vying for attention and loyalty. The guest acquisition transforms from a routine marketing effort into a critical business imperative in this environment. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date The focus shifts from quantity to quality, from attracting a high volume of guests to attracting the right kind.

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Radisson Hotel Group introduces dynamic Radisson RED brand to Vientiane, the capital of Laos

Hospitality Net

Radisson RED Vientiane is anticipated to open its doors in Q4 2024, introducing this pioneering (upper)upscale brand’s bold spirit and world-class business and leisure facilities to Laos.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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How to Leverage PMS Data for Revenue Management Success

Revenue Hub

The first secret to unlocking the full potential of your PMS data is to identify your business drivers. Business drivers are the key factors that impact your hotel’s revenue and profitability. This on-the-books data will make up the foundation for a large number of strategic business decisions you need to make. NB: This is an article from Lighthouse (formerly OTA Insight) Subscribe to our weekly newsletter and stay up to date Here are some of the key drivers you should be able to record an

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Hyatt’s Newest Inclusive Collection Brand Debuts With The Opening Of Hyatt Vivid Grand Island

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) today announced the launch of the adults-only Hyatt Vivid brand with the opening of Hyatt Vivid Grand Island in Cancun, Mexico. The modern all-suite resort offers a relaxed atmosphere with a host of enriching experiences to complement the resort’s lush surroundings. The newest resort in Hyatt’s Inclusive Collection marks the continued growth of Hyatt’s brand footprint in Mexico with additional openings to follow later this year.

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5 Reasons to Use Revenue Management Solution and Why it is Important for your Hotel

STAAH

Effective revenue management provides hoteliers with a clear roadmap for pricing and optimisation, while acting as a gauge to measure success. What is a Revenue Management Solution for Hotels? How Do They Work? Top 5 Reasons to Use a Revenue Management Solution for Hotels 5 Bonus Tips for Maximizing the Effectiveness of Revenue Management Solution (RMS) in Boosting Hotel Profit.

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First look at Hotel Indigo Dundee’s brand-new bar, Eighteen Twenty-Two

Hospitality Net

Percor Capital, owners of Hotel Indigo and Staybridge Suites Dundee, have revealed the first look at their newly opened, state-of-the-art bar, Eighteen Twenty-Two which welcomed guests and visitors this weekend following a one-million-pound refurbishment. The refurbishment also showcases a stylish new look hotel lobby and additional guest parking.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Why Acclaimed Fine Dining Destination Parachute Is Rebranding as a Casual Restaurant

EATER

Beverly Kim and Johnny Clark’s Parachute Hi-Fi will serve kimchi pizza pastries and emphasize the bar.

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The Meritage Resort and Spa Unveils $25 Million Reimagination

Hospitality Net

The Meritage Resort and Spa proudly unveils its $25 million renovation, presenting 322 transformed guest rooms alongside its existing luxurious 147 guest rooms and suites, now boasting a total of 467 modern, spacious guest accommodations. This extensive renovation also encompasses a new lobby and expanded bar area, refreshed ballrooms, pre-function and meeting rooms, an updated chic bowling lounge, a reimagined café and grab-and-go outlet, and added a premier steakhouse and a Champagne lounge.

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Explore International Women's Month celebrations across cultures

SAS

This International Women's Day (IWD) was one of the best yet, with exciting things to celebrate across the globe! From a new blog series to upcoming events at SAS Innovate, Women in Analytics (WIA) is excited to play a part in empowering and advocating for women at SAS and outside [.

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Proper Hospitality Welcomes Montauk Yacht Club To Portfolio, Joining ‘The Collective’

Hospitality Net

Proper Hospitality today announces management and operations of Montauk Yacht Club, the historic 107-key luxury seaside resort and marina in The Hamptons owned by Safe Harbor Marinas. Joining The Collective - Proper Hospitality’s roster of independent hotels - Montauk Yacht Club will also debut a multi-million dollar renovation, introducing refreshed facilities and a brand new dining experience upon the season opening this May.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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AHLA and HAC Operating Green Key Global in the United States and Canada

Industry Insights Lodging Magazine

WASHINGTON—The American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) announced that Green Key Global is now jointly operated by both of the associations in the United States and Canada. A roster of hotel companies across the continent, including Accor, Best Western, Choice Hotels, Crescent Hotels & Resorts, Highgate, Hyatt, IHG Hotels & Resorts, Marriott International, and more, continue to lead as some of Green Key Global’s partners committed to susta

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Warren Street Hotel is a colourful marvel in downtown Tribeca

Hospitality Net

Among the cobblestone streets and red brick accents found in downtown Tribeca, Firmdale Hotels’ third New York property, the Warren Street Hotel, sticks out with its striking blue exterior and bright yellow top developed by architecture firm, Stonehill Taylor. The property, which is the sister hotel to Crosby Street in SoHo and The Whitby in Midtown, comes from the hands of British designer and Firmdale founder, Kit Kemp, and her daughters, Minnie and Willow.

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Hotel Milano Scala showcases sustainable tourism model

Hotel Management Network

Hotel Milano Scala ranked among the world's top 36 sustainable hotels in the UK National Geographic Traveller's Earth Collection guide. The post Hotel Milano Scala showcases sustainable tourism model appeared first on Hotel Management Network.

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Meet the Money 2024 Program Launched!

Hospitality Net

The Meet the Money® 2024 program has launched on MeetTheMoney.com, and we’re excited to bring you a conference packed with the experts you want to hear from. Join us in Los Angeles for three days of high-level discussion panels and special industry presentations focused on financing, investment, deal-making, and success in this year’s market.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.