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Customers are spoiled for choice with restaurants. Incorporating video testimonials into your restaurant marketing strategy can showcase authentic experiences that build trust and engage prospective customers, turning them into loyal regulars. Few businesses rely on reviews and word-of-mouth recommendations as much as restaurants. But with third-party review sites, your restaurant can get lost in the shuffle.
Luxury boutique hotels are experiencing a remarkable renaissance. With travellers willing to spend 57% more for personalised and unique experiences than they did five years ago (Travel Insights, 2025), the opportunities for boutique hoteliers are endless. NB: This is an article from ARO Digital Subscribe to our weekly newsletter and stay up to date But how can luxury boutique hotels leverage this demand to stand out and drive revenue?
The hotel development pipeline across the Asia-Pacific, excluding China, region (APEC) continued its notable growth trajectory through the third quarter of 2024, according to the latest Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE). At the close of Q3, the total APEC hotel construction pipeline reached new record highs of 2,072 projects and 410,863 rooms, representing year-over-year (YOY) increases of 7% and 3% respectively.
AUSTIN, Texas—Cendyn’s Sales Intelligence platform, previously known as Knowland, announced that Phoenix, Arizona, ranked first in the top 25 markets with year-over-year (YOY) growth at 19.7 percent. Las Vegas, Nevada, followed closely with growth at 17.7 percent, placing it in the top five markets for the tenth consecutive month. South Michigan and the Florida Panhandle led in secondary markets, while Kauai, Hawaii, experienced significant YOY growth at 72 percent.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
The travel industry is experiencing a robust resurgence, having successfully navigated the challenges of recent years marked by travel restrictions, lockdowns, and economic uncertainties. It is anticipated that hotel occupancy will increase by 2.5% and the average daily rate will grow by 4.9% globally over the next 12 months. Room demand is set to reach an all-time high, meaning there are ample opportunities for hoteliers to capitalise on.
The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through Nov. 2. Oct. 27 through Nov. 2 (percentage change from comparable week in 2023): Occupancy: 60.8% (+1.9%) ADR: $154.99 (+1.2%) RevPAR: $94.22 (+3.1%) Among the top 25 markets, Tampa saw the largest occupancy lift (+34.7% to 80.5%), due to continued displacement demand from Hurricane Milton.
The hospitality industry is essential to the UK’s national economy and culture, and as such, apprenticeships have emerged as one of the vital ways to best equip workers with the skills they need in a sector where practical experience and a person’s attitude mean everything. A recent report by the Institute for Apprenticeships and Technical Education (IfATE) has detailed new upgrades in apprenticeship schemes that intend to support a steady, well-trained workforce to address the fall-out from bo
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Hospitality Management Today brings together the best content for hospitality management professionals from the widest variety of industry thought leaders.
The hospitality industry is essential to the UK’s national economy and culture, and as such, apprenticeships have emerged as one of the vital ways to best equip workers with the skills they need in a sector where practical experience and a person’s attitude mean everything. A recent report by the Institute for Apprenticeships and Technical Education (IfATE) has detailed new upgrades in apprenticeship schemes that intend to support a steady, well-trained workforce to address the fall-out from bo
The Hampton Inn & Suites Chicago Medical District UIC has debuted within the Illinois Medical District (IMD) on Chicago’s west side. Developed and owned by East Lake Management and managed by Maverick Hotels & Restaurants , the property features 135 guestrooms and 46 studio suites. The property is the first and only hotel in the IMD to offer guests an on-site indoor swimming pool and features amenities including WiFi, complimentary hot breakfast daily, pet-friendly accommodations and mor
WASHINGTON—The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through Nov. 2, 2024. U.S. Hotel PerformanceOctober 27-November 2, 2024 Percentage change from comparable week in 2023:Occupancy: 60.8 percent (up 1.9 percent)ADR: $154.99 (up 1.2 percent)RevPAR: $94.22 (up 3.1 percent) Among the Top 25 Markets, Tampa saw the largest occupancy lift (up 34.7 percent to 80.5 percent), due to continued displacement demand from Hurricane Milton.
In today’s competitive travel industry, hotels need to do more than just offer a clean room and friendly service—they need to grab potential guests’ attention. One of the most effective ways to do this is through content marketing. By sharing valuable and engaging information, hotels can build relationships with guests, increase brand visibility, and ultimately boost bookings.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
AVON, Colorado—The Westin Riverfront Resort & Spa Avon, Vail Valley shared that it has completed a room refresh. The hotel has revamped each guestroom with modern furniture along with artwork, lighting, flooring, bathroom vanities, mirrors, and more. The property is home to 230 guest residences ranging from Studio Suites to three-bedroom condos, all with a kitchen, five-piece bathroom, and gas fireplace.
New steak knives? Check. An air fryer that could serve a small herd of children? Done. My neighbor’s Home Depot skeleton is still on the lawn, and the early Black Friday sales are already rolling out. None of this is surprising, of course, given how much annual sales seem to transcend space and time these days. The Devil works hard, but Amazon Prime Day and its many reincarnations work harder.
This discussion is a collaborative effort between Pertlink and the Bookallil Advisory and provides practical advice for technology vendors on effectively selling their products to the hotel industry. The episode, part of a more extensive series focusing on different tech topics, outlines a list of "do’s" and "don’ts" for tech salespeople to consider.
Reflecting on his early days, Numphud describes how hospitality initially found him. “I left school and I didn’t really know what to do,” he recalls. His path began unexpectedly, with a push from his sister, who worked as a head receptionist, encouraging him to attend catering college in Bournemouth. This decision would lead to a six-month placement in France at just seventeen—a transformative experience.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Kerian Barnes, the Commercial and Operations Director at Starboard Hotels, has navigated a remarkable path in the hospitality industry, starting from her teenage years as a hotel kitchen hand to overseeing one of the UK’s thriving hotel management companies. Reflecting on her early days, she explains, “I was quite young when I joined the industry… I got my first job in hospitality, working in a hotel and restaurant, and I was about 13-and-a-half at that point.
Data isn’t meaningful unless you do something with it. Let’s say your average RevPAR for June is $150. Alone, that doesn’t mean very much. But what if you compare that number to the average RevPAR, globally and within your region? If you measure whether you’re improving year-on-year, month-on-month? If you look beyond RevPAR to accompanying key metrics?
Reading Time: < 1 minute UK: European serviced apartment operator Ando Living Group has acquired London-based operator City Apartments, marking the group’s entry into the United Kingdom. City Apartments is a serviced apartment platform, operating 208 units in the City of London for international corporate travellers. The transaction also includes the acquisition of a freehold building with 32 units located on 68 Cannon Street, financed by Prima Europe Fund.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
At Accor, we empower team members to take on leadership roles and advance their careers through our Reveal Talent program. By investing in mentorship and training, we are building a diverse, dynamic workforce prepared to shape the future of hospitality.
In October 2024, KE Hotels expanded its UK portfolio by adding three Hampton by Hilton hotels —Newcastle, Birmingham Broad Street, and Sheffield—under new Hotel Management Agreements (HMA). This marks KE Hotels’ initial entry into managing Hampton by Hilton properties in the UK, overseeing operations to enhance service standards and profitability alongside the hotels’ owners.
Grosvenor and EIH London Investments Ltd have today announced that South Molton, in London’s prestigious Mayfair, will be home to the Indian luxury hospitality group’s first Oberoi Hotel in the UK.
Sabre Hospitality has entered into a partnership with BookLogic to expand the global distribution and retailing capabilities. The post Sabre Hospitality and BookLogic to co-enhance hotel distribution in MEA region appeared first on Hotel Management Network.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
Indian Hotels Company (IHCL), India’s largest hospitality company, today announces its partnership to expand the iconic Claridges brand with the signing of a management contract for the landmark hotel ’The Claridges, New Delhi’, commencing April 2025.
SAMHI Hotels, a branded hotel ownership and asset management platform, has entered into a long-term variable lease for an upper upscale hotel. The post SAMHI Hotels secures lease for new upscale hotel in Hyderabad appeared first on Hotel Management Network.
Khoj Resorts is proud to announce the upcoming launch of Khoj Resort Allana, a premier luxury destination nestled along the serene coast of the Arabian Sea. Poised to redefine the standards of hospitality in Pakistan, Khoj Resort Allana offers an unparalleled experience that blends world-class amenities with the natural beauty of the country’s pristine beachside location.
17 Nights – 21 Chefs and 27 Michelin Stars – it’s the fine dining festival which has become everyone’s obsession Celebrating a major milestone in its soon to be 25 year history, Northcote’s Obsession will return to the culinary stage in January 2025. Known as one of the most prestigious and internationally recognised gourmet festivals in Europe, Obsession is set to captivate Northcote in the Ribble Valley from 24th January to 9th February 2025.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Destinations International (DI), the world’s leading association representing destination organizations and convention and visitors bureaus (CVBs), shared insights and announced new resources to support and advance the travel and tourism industry during its 2024 Advocacy Summit, held in Rio Grande, Puerto Rico, October 22-24. The underlying message, represented in the theme “The Advocate as Catalyst,” is that the tourism industry, and destination organizations in particular, need to be recognize
Atlas Hotels, a UK-based hotel management platform, has acquired Holiday Inn Express Folkestone – Channel Tunnel. The move further expands the group’s presence in the UK, and “enhances” Atlas Hotels’ position as a platform for select-service hotels. Located near the Eurotunnel, Holiday Inn Express Folkestone – Channel Tunnel serves as a preferred stopover for travelling to and from Calais.
Collaboration brings SynXis® platform and global GDS/IDS connectivity and alternative distribution channels for up to 1,200 independent hotels and resorts globally with a focus on driving growth in the United Arab Emirates, Turkey, Qatar, and Saudi Arabia
Kew Green Hotels has been appointed as the hotel management partner for The Ship hotel, a historic property in Weybridge near the Thames. The hotel, which offers 76 “uniquely-designed” rooms, benefits from close access to Central London in under 30 minutes, as well as the M25 and M3 motorways. It is also a short drive from both Heathrow and Gatwick airports.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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