Tue.Jul 23, 2024

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The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

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How AI Is Enabling Restaurant Labor Compliance

Modern Restaurant Management

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. But beyond its legal necessity, ensuring compliance with employment laws is critical to shaping a better experience for employees and customers alike.

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GuestRevu on the Go: Second quarter pit stop

eHotelier

The second quarter of 2024 was action-packed for the GuestRevu team! We attended key industry events on two continents, all offering valuable opportunities to connect with new and existing partners, catch up with hoteliers, and gain invaluable insights into the evolving hospitality landscape.

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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging Magazine

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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3 ways AI is stepping up as hospitality’s next great PMS support tool

eHotelier

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business.

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More Trending

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Schwartz Hotels shine brightly in NSW accommodation awards

eHotelier

Dr Jerry Schwartz had plenty of reasons to smile at the Accommodation Association of NSW Awards last week. His Rydges Resort Hunter Valley was one of the star performers on the night.

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Fast Food Meal Deals Are Back. But Are They Actually a Good Value?

EATER

Mario Tama/Getty Images After slumping sales, McDonald’s, Starbucks, and more are trying to get customers back in the drive-thru After nearly four years of price hikes and customer complaints about those price hikes, many of the country’s largest fast food chains are finally bringing back the meal deal in response to slumping sales. For those of us who were convinced that COVID killed the dollar menu , this moment of economic uncertainty could officially usher back in a new era of cheap drive-th

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FORTH Atlanta debuts luxury boutique hotel + elevated F&B concepts

eHotelier

Atlanta-based real estate firm New City Properties and Method Co., the acclaimed Philadelphia-based hospitality firm known for their placemaking with award-winning hospitality concepts throughout the nation, today announced the official opening of FORTH Atlanta.

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What is Dynamic Pricing and Why It Matters?

STAAH

In the ever-evolving landscape of the hotel industry, finding the right pricing strategy can significantly impact your business’s success. One approach that has gained traction among savvy hotel owners and managers is dynamic pricing. But what exactly is dynamic pricing? Unlike static pricing models, which maintain fixed rates regardless of fluctuating demand.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Michael Coscetta appointed as President at Mews

eHotelier

Mews, the industry-leading hospitality cloud, is delighted to announce the appointment of Michael Coscetta as President. Coscetta brings a wealth of experience from successful hospitality and fintech businesses, including Paxos and Compass to Mews.

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The Actual Cost of Internet Outages on Restaurant Operations

Fast Casual

By taking the appropriate steps, restaurant operators can better prepare for and mitigate the effects of connectivity issues, ensuring smoother operations and sustained customer satisfaction despite unforeseen technical difficulties.

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PMZ Realty Capital arranges over $40M in financing

eHotelier

PMZ Realty Capital LLC, a national boutique real estate investment banking firm focused on creating advantageous capital structures for its clients, announced today that it has closed over $40 million in recent weeks.

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Guestline integrates ResDiary and AI to boost sales of ancillary products via guest portal

Hospitality Net

Guestline, part of Access Group, has introduced a host of self-service options to its GuestStay offering, incorporating artificial intelligence (AI) to further reduce pressure on hotel staff while empowering guests.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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The Luxury Collection and Element by Westin rank first in JD Power Hotel guest satisfaction study

eHotelier

Marriott International proudly announces that The Luxury Collection and Element by Westin have been ranked highest in guest satisfaction for their segments according to the 2024 JD Power Hotel Guest Satisfaction Study.

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A New Experiment Could Finally Unlock the Climate-Proof Coffee of the Future

EATER

Gerald Anderson / Anadolu Agency, Getty Images via Grist An international public-private partnership is supercharging coffee breeding to save your morning brew This story was originally produced by Grist and Roast Magazine/Daily Coffee News. David Ngibuini is a second-generation coffee farmer in Kenya’s central highlands, an area of cool temperatures and rich volcanic soil that’s long been one of the best places to grow coffee on Earth.

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The Hotels Network introduces KITT: The first AI voice guest service agent for hotels

eHotelier

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels around the world, proudly announces the launch of KITT, the first AI Guest Service Agent specifically designed to elevate hotel guest experiences and enhance operational efficiency.

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Tivoli Portopiccolo Sistiana Wellness Resort & Spa is Now Open for the Season

Hospitality Net

Tivoli Hotels & Resorts is pleased to announce the launch of Tivoli Portopiccolo Sistiana Wellness Resort & Spa bringing the brand’s timeless glamour to the Gulf of Trieste, in northern Italy.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Sandeep Walia promoted Chief Operating Officer at Marriott International

eHotelier

Marriott International's Sandeep Walia has expanded his role, adding responsibility for the group's Luxury portfolio in Europe, Middle East and Africa to his remit.

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Opening a Bar Checklist: Everything You Need to Know

Sculpture Hospitality

Are you excited by the allure of owning your own bar? The camaraderie, the creativity, and the chance to be the neighbourhood hangout is all pretty enticing.

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How Bookboost helps multi-property hotels manage guest communications?

eHotelier

Managing a hotel with several properties in its portfolio can be quite challenging, especially when talking about guest communication.

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Taylor Swift Case Study: How Madrid Hotels Leveraged RoomPriceGenie During High-Demand Period

Hospitality Net

Imagine this scenario: Taylor Swift posts a new photo on Instagram with a hidden message about her next concert dates and locations, which turns out to be near your property. Whether you’re busy with guests or enjoying time with your family, you might miss this critical information. By the next day, you find your property fully booked for those dates, unaware of the Taylor Swift concert that drove the demand.

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.

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Disneyland Workers Vote to Strike

EATER

The workers union has authorized a strike after being unable to agree to a new contract with the park

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The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels

Hospitality Net

The Hotels Network (THN), a direct growth platform serving over 20,000 hotels around the world, proudly announces the launch of KITT, the first AI Guest Service Agent specifically designed to elevate hotel guest experiences and enhance operational efficiency. The AI agent provides seamless, 24/7 support through voice or text, over the phone or on the website, enhancing communication with guests and answering their questions with unparalleled efficiency.

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2024 global business travel spend expected to hit record $1.48T

Hotel Business

The business travel industry has proven itself resilient as it leaves the global pandemic behind and moves into a new era of post-pandemic stabilization, according to new findings from the Global Business Travel Association (GBTA). The forecast for 2024 predicts global business travel spending will reach $1.48 trillion by the end of the year, an increase on 2019 spending which was a previous record at $1.43 trillion.

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Global Business Travel Industry Spending Expected to Hit Record $1.48 Trillion in 2024

Hospitality Net

The business travel industry has proven itself resilient as it leaves the global pandemic behind and moves into a new era of post-pandemic stabilization. The forecast for 2024 predicts global business travel spending will reach $1.48 trillion USD by the end of the year, an increase on 2019 spending which was a previous record at $1.43 trillion. Additionally, by 2028, it is projected to exceed $2.0 trillion, highlighting a robust path ahead for the business travel sector in terms of spending.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!