Mon.Jul 08, 2024

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Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

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The Apollo Group announces 200-seater Sydney restaurant

Hospitality Magazine

The Wunderlich Lane precinct is currently undergoing development in Sydney’s Surry Hills, and there’s been a new addition to the restaurant line up. The Apollo Group has confirmed it will launch a 200-seat Greek garden restaurant within the Baptist Street precinct, becoming the latest venue to join its portfolio of Cho Cho San, Greca, Yoko, and The Apollo in Sydney and Tokyo.

Magazine 242
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Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty.

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Radisson Hotel Group debuts in the heart of Tunisia’s capital city, Tunis

eHotelier

Radisson Hotel Group is proud to announce its debut in Tunis with the opening of Radisson Hotel Tunis City Center. Nestled in the heart of Tunisia’s bustling capital city, Radisson Hotel Tunis City Center offers easy access to some of the city’s top attractions such as Al-Zaytuna Mosque, the city’s oldest mosque covering 5,000 square meters with nine entrances, and the ancient site of Carthage, a UNESCO World Heritage Site, and once a thriving trading empire.

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From Payroll Pains to Growth Gains: Streamlining Payroll & HR for Success

Speaker: Joe Sharpe and James Carlson

In the world of small business management, the challenge of managing payroll & HR efficiently while scaling operations can be overwhelming. Yet, with the right strategies in place, these challenges can become opportunities for growth and innovation. In this session, Joe Sharpe, Senior Director of Managed Payroll Services at IRIS, will reveal practical methods and expert insights for outsourcing and streamlining payroll processes, resulting in substantial time and resource savings.

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House Made Hospitality reveals new details on four-venue precinct at Sofitel Sydney Wentworth

Hospitality Magazine

After its announcement earlier this year , House Made Hospitality has revealed more on what guests can expect at its four-venue precinct at Sofitel Sydney Wentworth which is slated to open in September at the northern end of the CBD. The group has shared the precinct will feature two bars and two restaurants which will be led by Sofitel Precinct Executive Chef Elliot Pinn (ex-Sepia) and Sofitel Precinct Beverage Manager, Restaurant and Bars Christian Blair (ex-Annata, Rockpool Bar & Grill, E

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Korean omakase Allta is serving a 15-course menu from a Michelin-star chef

Hospitality Magazine

12-seat Allta has joined Sydney’s omakase landscape in the CBD, officially opening to the public on 9 July. The restaurant is part of Firestone Group, which launched Funda last year to much acclaim under Executive Chef Jung-Su Chang who was recruited to the group from Seoul. Chang previously worked at two Michelin star restaurant Jungsik before he made the move to Sydney to front Funda.

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Syahreza Ishwara appointed General Manager at Anantara Koh Yao Yai Resort & Villas

eHotelier

Minor Hotels announces the appointment of Syahreza Ishwara as General Manager of the newly opened Anantara Koh Yao Yai Resort & Villas, off the coast of Phuket. With a wealth of experience in the hospitality industry, Ishwara brings a fresh perspective and a passion for excellence to this exclusive property.

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Comedor Mexican eatery and bar opens in Newtown

Hospitality Magazine

Chef Alejandro Huerta is behind the latest Mexican eatery to open in Sydney’s Inner West. The chef has worked in some of the world’s best restaurants including Noma in Copenhagen and Pujol in Mexico City, and says he is keen to offer diners something different to what they may expect from a Mexican eatery. “I don’t like doing the same thing everyone else is doing,” he says. “I want to make sure Comedor is seen as a place where you go to have a great time and experie

Magazine 130
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Urban Cowboy Lodge announces partnership with Décarie Creative to elevate sales and event management

eHotelier

Urban Cowboy Lodge is proud to announce its partnership with Décarie Creative, a seasoned leader in hospitality marketing and sales. With over two decades of experience, Décarie Creative will take the reins in managing all sales and events for Urban Cowboy Lodge.

Events 130
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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Applejack Hospitality to open second Rafi venue at Urbnsurf Sydney

Hospitality Magazine

Applejack Hospitality is set to swing open the doors to the second location of its popular North Sydney eatery Rafi as part of Urbnsurf Sydney at Olympic Park. Slated to open on 25 July, Rafi Urbnsurf will be an extension of the group’s North Sydney flagship and will serve the venue’s serve signature dishes alongside some new additions. Executive Chef at Rafi and Applejack Urbnsurf Matias Cillóniz will be leading the culinary offering which will star responsibly sourced seafood, vege

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Debunking the Myths: Why hotelplanner is your secret weapon in 2024

eHotelier

I know what you are probably saying to yourself right now: HotelPlanner?!?!?!? Not that old thing again?!?!? Those leads are garbage and they NEVER convert!!! Well…(channeling my inner Chandler Bing)…you could not be more wrong!

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Coury Hospitality Promotes Jennifer Burgess-Wright to SVP, Marketing & Digital Strategy

Lodging Magazine

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Marketing 111
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Heavenly Seaside Cabanas renovated for 2024 season at Hotel du Cap-Eden-Roc

eHotelier

A beloved pastime for sunseekers spending their summer holidays at Hotel du Cap-Eden-Roc is to retreat to one of the property’s 31 seaside cabanas nestled amidst century-old maritime pines, overlooking the Mediterranean.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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Houston Diners Encouraged to Stay Home as Tropical Storm Beryl Surges

EATER

With millions left without power and several neighborhoods flooded and strewn in debris, Houston Mayor John Whitmire encourages all residents to shelter in place

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RateTiger boost revenue growth for KamarKoe Hotel & D’sawah Villas

eHotelier

KamarKoe Hotel is a distinguished property known for its luxurious accommodations and exceptional guest services. The villa’s commitment to excellence is reflected in its adoption of cutting-edge technologies to enhance guest satisfaction and operational effectiveness. For the last 4 months, this Hotel has been using RateTiger Channel Manager and RateTiger Shopper to expand its market reach and refine its online visibility to maximize profits.

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AHLA: 700 Hotel Jobs Were Added in June 2024

Lodging Magazine

WASHINGTON—U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics (BLS). That’s more than 196,000 fewer workers in the industry than in February 2020, just before the pandemic hit, which reflects the scarcity of available employees.

Magazine 105
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My Place opens hotel in Mitchell, SD

Hotel Business

My Place Hotels of America has opened My Place Hotel-Mitchell, SD. It is the 72nd open and operating My Place property in the U.S. and the seventh to open in South Dakota. Mitchell Holdings LLC developed the hotel, which is managed by Venerts Hotel Management Inc. “We’re always excited to open a new My Place property, but especially so when that property is located in South Dakota, where our brand was founded and is headquartered,” said Ryan Rivett, cofounder/CEO, My Place Hotels.

Marketing 104
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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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Harrison Group Acquires Holiday Inn & Suites Virginia Beach – North Beach

Lodging Magazine

OCEAN CITY, Maryland—The Harrison Group announced the acquisition of the Holiday Inn & Suites Virginia Beach – North Beach, an oceanfront resort located on the Virginia Beach Boardwalk. This strategic acquisition marks an expansion for the Harrison Group, growing its offerings for families, business travelers, and conference attendees. Situated along the Atlantic Ocean shoreline, the Holiday Inn & Suites Virginia Beach – North Beach has 238 guestrooms and suites.

Magazine 105
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7 Simple Ways to Personalize the Guest Experience

Revenue Hub

Today’s travelers seek personalized guest experiences, which in turn require robust, flexible hotel technology. Personalization is no longer a trend—it’s an expectation. However, it doesn’t have to be complicated or expensive. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date In fact, small, independent lodgings are perfectly positioned to curate individualized stays for their guests.

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BWHSM Hotels Redefines Extended Stay With @HOME by Best Western

Lodging Magazine

With the growth of the extended stay segment into 2024, the industry is quickly responding to consumer demand. BWH Hotels introduced its @HOME by Best Western brand in 2022 and has built a robust pipeline of more than 40 new-build hotels. Options Not Mandates @HOME by Best Western was designed with a key principle—options, not mandates. “We know that extended stay is an important market segment and there is tremendous demand for more options in […] The post BWH<sup>SM</sup>

Magazine 105
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The World’s Most Iconic Bars

EATER

From the cradle of the Daiquiri to a New Orleans stalwart, these are 10 historic bars that still inspire modern drink culture.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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From Mexico to Tanzania: emerging global wellness trends

Hospitality Net

The global wellness industry has been going through a profound transformation over the last few years, driven by a renewed focus on holistic health and wellbeing.

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How the FTC’s ‘Junk Fee’ Ban Affects Restaurants

EATER

Getty Images Do restaurants fall under the FTC’s proposed rule to ban hidden mandatory fees? California recently said no, but restaurants across the country are bracing for more confusion. Restaurant service fees are now commonplace. As of 2023, the National Restaurant Association estimates that 15 percent of restaurants are using some form of additional charges.

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Inside The Luxury Hotel Yacht Race With Marriott Luxury President And Ritz-Carlton Yachts CEO

Hospitality Net

The ‘hotel yacht’ is one of the most competitive and exciting new areas of luxury travel. The Ritz-Carlton was the first to market with the launch of The Ritz-Carlton Yacht Collection’s first yacht Evrima in 2022, with other leading luxury hospitality brands including Four Seasons and Aman quickly announcing plans to follow suit. Now, Ritz-Carlton is gearing up for the inaugural voyage of its second yacht Ilma in September 2024, a move that it hopes will further solidify its place as the leader

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Pre-Arrival Communication: 4 Ways to Wow Hotel Guests

Revenue Hub

Don’t wait until guests wheel their luggage into your lobby to start communicating with them. The weeks leading up to a guest’s stay are incredibly influential. What you say – or don’t say – can affect guests’ opinions about your hotel long before they set foot on your property.‍ NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Whether it’s an email, text, AI chatbot or all three, creating a pre-arrival guest communication

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali