Mon.Jul 08, 2024

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Profitable approaches to early check-ins and late check outs

eHotelier

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Training 278
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The Apollo Group announces 200-seater Sydney restaurant

Hospitality Magazine

The Wunderlich Lane precinct is currently undergoing development in Sydney’s Surry Hills, and there’s been a new addition to the restaurant line up. The Apollo Group has confirmed it will launch a 200-seat Greek garden restaurant within the Baptist Street precinct, becoming the latest venue to join its portfolio of Cho Cho San, Greca, Yoko, and The Apollo in Sydney and Tokyo.

Magazine 243
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Taking Care of the Customers Is Key to Ensuring Loyalty

Modern Restaurant Management

At a time when the competition for the guest dollar and loyalty is fierce, it's a challenge to stand out. How can a brand develop a loyalty program that is relevant for a variety of guests? Modern Restaurant Management (MRM) magazine connected with Christine Ralph, Director of Loyalty for HOA Brands, the parent company of Hooters and Hoots Wings, to discuss all things loyalty.

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Radisson Hotel Group debuts in the heart of Tunisia’s capital city, Tunis

eHotelier

Radisson Hotel Group is proud to announce its debut in Tunis with the opening of Radisson Hotel Tunis City Center. Nestled in the heart of Tunisia’s bustling capital city, Radisson Hotel Tunis City Center offers easy access to some of the city’s top attractions such as Al-Zaytuna Mosque, the city’s oldest mosque covering 5,000 square meters with nine entrances, and the ancient site of Carthage, a UNESCO World Heritage Site, and once a thriving trading empire.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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House Made Hospitality reveals new details on four-venue precinct at Sofitel Sydney Wentworth

Hospitality Magazine

After its announcement earlier this year , House Made Hospitality has revealed more on what guests can expect at its four-venue precinct at Sofitel Sydney Wentworth which is slated to open in September at the northern end of the CBD. The group has shared the precinct will feature two bars and two restaurants which will be led by Sofitel Precinct Executive Chef Elliot Pinn (ex-Sepia) and Sofitel Precinct Beverage Manager, Restaurant and Bars Christian Blair (ex-Annata, Rockpool Bar & Grill, E

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Korean omakase Allta is serving a 15-course menu from a Michelin-star chef

Hospitality Magazine

12-seat Allta has joined Sydney’s omakase landscape in the CBD, officially opening to the public on 9 July. The restaurant is part of Firestone Group, which launched Funda last year to much acclaim under Executive Chef Jung-Su Chang who was recruited to the group from Seoul. Chang previously worked at two Michelin star restaurant Jungsik before he made the move to Sydney to front Funda.

Pricing 130
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Syahreza Ishwara appointed General Manager at Anantara Koh Yao Yai Resort & Villas

eHotelier

Minor Hotels announces the appointment of Syahreza Ishwara as General Manager of the newly opened Anantara Koh Yao Yai Resort & Villas, off the coast of Phuket. With a wealth of experience in the hospitality industry, Ishwara brings a fresh perspective and a passion for excellence to this exclusive property.

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Comedor Mexican eatery and bar opens in Newtown

Hospitality Magazine

Chef Alejandro Huerta is behind the latest Mexican eatery to open in Sydney’s Inner West. The chef has worked in some of the world’s best restaurants including Noma in Copenhagen and Pujol in Mexico City, and says he is keen to offer diners something different to what they may expect from a Mexican eatery. “I don’t like doing the same thing everyone else is doing,” he says. “I want to make sure Comedor is seen as a place where you go to have a great time and experie

Magazine 130
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Urban Cowboy Lodge announces partnership with Décarie Creative to elevate sales and event management

eHotelier

Urban Cowboy Lodge is proud to announce its partnership with Décarie Creative, a seasoned leader in hospitality marketing and sales. With over two decades of experience, Décarie Creative will take the reins in managing all sales and events for Urban Cowboy Lodge.

Events 130
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Applejack Hospitality to open second Rafi venue at Urbnsurf Sydney

Hospitality Magazine

Applejack Hospitality is set to swing open the doors to the second location of its popular North Sydney eatery Rafi as part of Urbnsurf Sydney at Olympic Park. Slated to open on 25 July, Rafi Urbnsurf will be an extension of the group’s North Sydney flagship and will serve the venue’s serve signature dishes alongside some new additions. Executive Chef at Rafi and Applejack Urbnsurf Matias Cillóniz will be leading the culinary offering which will star responsibly sourced seafood, vege

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Debunking the Myths: Why hotelplanner is your secret weapon in 2024

eHotelier

I know what you are probably saying to yourself right now: HotelPlanner?!?!?!? Not that old thing again?!?!? Those leads are garbage and they NEVER convert!!! Well…(channeling my inner Chandler Bing)…you could not be more wrong!

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Blended Travel as a Huge Growth Opportunity with Words of Wisdom from Marriott

Larry Mogelonsky

Call it bleisure or hybrid travel; then look at emerging segments like the work-from-anywhere digital nomads or workcations. Overall, the hotel industry for the rest of the 2020s will see a demise of the days of wholly separated meeting and events (M&E) and leisure travel segments, giving away to a mixture of the two as travel becomes more experiential and purposeful.

Events 130
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Heavenly Seaside Cabanas renovated for 2024 season at Hotel du Cap-Eden-Roc

eHotelier

A beloved pastime for sunseekers spending their summer holidays at Hotel du Cap-Eden-Roc is to retreat to one of the property’s 31 seaside cabanas nestled amidst century-old maritime pines, overlooking the Mediterranean.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Houston Diners Encouraged to Stay Home as Tropical Storm Beryl Surges

EATER

With millions left without power and several neighborhoods flooded and strewn in debris, Houston Mayor John Whitmire encourages all residents to shelter in place

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RateTiger boost revenue growth for KamarKoe Hotel & D’sawah Villas

eHotelier

KamarKoe Hotel is a distinguished property known for its luxurious accommodations and exceptional guest services. The villa’s commitment to excellence is reflected in its adoption of cutting-edge technologies to enhance guest satisfaction and operational effectiveness. For the last 4 months, this Hotel has been using RateTiger Channel Manager and RateTiger Shopper to expand its market reach and refine its online visibility to maximize profits.

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Coury Hospitality Promotes Jennifer Burgess-Wright to SVP, Marketing & Digital Strategy

Lodging Magazine

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Marketing 110
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The World’s Most Iconic Bars

EATER

From the cradle of the Daiquiri to a New Orleans stalwart, these are 10 historic bars that still inspire modern drink culture.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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AHLA: 700 Hotel Jobs Were Added in June 2024

Lodging Magazine

WASHINGTON—U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics (BLS). That’s more than 196,000 fewer workers in the industry than in February 2020, just before the pandemic hit, which reflects the scarcity of available employees.

Magazine 105
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7 Simple Ways to Personalize the Guest Experience

Revenue Hub

Today’s travelers seek personalized guest experiences, which in turn require robust, flexible hotel technology. Personalization is no longer a trend—it’s an expectation. However, it doesn’t have to be complicated or expensive. NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date In fact, small, independent lodgings are perfectly positioned to curate individualized stays for their guests.

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Harrison Group Acquires Holiday Inn & Suites Virginia Beach – North Beach

Lodging Magazine

OCEAN CITY, Maryland—The Harrison Group announced the acquisition of the Holiday Inn & Suites Virginia Beach – North Beach, an oceanfront resort located on the Virginia Beach Boardwalk. This strategic acquisition marks an expansion for the Harrison Group, growing its offerings for families, business travelers, and conference attendees. Situated along the Atlantic Ocean shoreline, the Holiday Inn & Suites Virginia Beach – North Beach has 238 guestrooms and suites.

Magazine 105
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My Place opens hotel in Mitchell, SD

Hotel Business

My Place Hotels of America has opened My Place Hotel-Mitchell, SD. It is the 72nd open and operating My Place property in the U.S. and the seventh to open in South Dakota. Mitchell Holdings LLC developed the hotel, which is managed by Venerts Hotel Management Inc. “We’re always excited to open a new My Place property, but especially so when that property is located in South Dakota, where our brand was founded and is headquartered,” said Ryan Rivett, cofounder/CEO, My Place Hotels.

Marketing 104
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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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BWHSM Hotels Redefines Extended Stay With @HOME by Best Western

Lodging Magazine

With the growth of the extended stay segment into 2024, the industry is quickly responding to consumer demand. BWH Hotels introduced its @HOME by Best Western brand in 2022 and has built a robust pipeline of more than 40 new-build hotels. Options Not Mandates @HOME by Best Western was designed with a key principle—options, not mandates. “We know that extended stay is an important market segment and there is tremendous demand for more options in […] The post BWH<sup>SM</sup>

Magazine 104
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For Restaurant-Level Korean Food at Home, You Need a Portable Burner

EATER

Eater Staff It’s upped the quality of my dinner parties tenfold Korean food is what I go to for comfort, with its hearty stews and spicy sauces. But even though dishes like kimchi jjigae and bulgogi make regular appearances on my dining table, I still often found myself wanting to swing by my favorite Korean joints for a dine-in experience. Given how regularly I crave Korean food, I thought it’d be in the best interests of my bank account if I could bridge the gap between my home cooked meals an

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From Mexico to Tanzania: emerging global wellness trends

Hospitality Net

The global wellness industry has been going through a profound transformation over the last few years, driven by a renewed focus on holistic health and wellbeing.

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Pre-Arrival Communication: 4 Ways to Wow Hotel Guests

Revenue Hub

Don’t wait until guests wheel their luggage into your lobby to start communicating with them. The weeks leading up to a guest’s stay are incredibly influential. What you say – or don’t say – can affect guests’ opinions about your hotel long before they set foot on your property.‍ NB: This is an article from Canary Technologies Subscribe to our weekly newsletter and stay up to date Whether it’s an email, text, AI chatbot or all three, creating a pre-arrival guest communication

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.