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As technology evolves, Artificial Intelligence (AI) has become a valuable tool across industries, especially in hospitality. However, with this rapid advancement, misconceptions about AI's role in replacing human workers have also surfaced.
The modern restaurant industry has always moved fast, but the pace continues to accelerate. Consumer demands are changing at a rapid rate. Macroeconomic conditions cycle quicker and quicker. Supply chains, while showing more stability, are fraught with uncertainty. And yet, the modern restaurant is thriving. The food service industry is forecast to reach $1 trillion in sales this year.
International tourism bounced back to 96% of pre-pandemic levels in the seven months through July 2024, driven by strong demand in Europe and the re-opening of markets in Asia and the Pacific.
The reservation department is a crucial component of any hotel, serving as the foundation for ensuring smooth guest bookings and maximizing occupancy rates. By training your team to excel in handling inquiries, managing inventory, and providing exceptional service, you not only ensure operational efficiency but also enhance guest satisfaction.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Hyatt Hotels Corporation announced today that a Hyatt affiliate has entered into a management agreement with SingHaiyi for Hyatt Regency Samarafushi Maldives.
Beside the main Phillip Street entrance to Sofitel Sydney Wentworth, dark doors swing open to reveal the plush interiors of Bar Tilda. The venue is one of four concepts from Sydney-based group House Made Hospitality, which will launch two restaurants and two bars within the hotel by the end of this month. Sofitel Sydney Wentworth has a unique history.
The freehold going concern interest of the Baffle Creek Deepwater Tourist Park has been listed for sale for the first time in over 25 years.
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The Adelaide Botanic Gardens is home to The Botanic Lodge, a new restaurant by Blanco Horner Hospitality. In the space of the Garden’s former Simpson Kiosk, The Botanic Lodge will celebrate South Australian produce and sustainably and ethically sourced ingredients. The seasonal menu is developed by Executive Chef Tom Tilbury (Gather Food and Wine, Coriole, and Press Food and Wine), with a nod to nostalgic Australian classics.
Travel Outlook, The Premier Hotel Call Center™, proudly announces its latest partnership with Spokane Tribe Resort & Casino, a leading gaming and entertainment destination in the Pacific Northwest.
Brisbane’s Felons Brewing is making its first interstate move to another iconic waterfront location. Artemus Group purchased Manly Wharf and Wharf Bar in April in Sydney for a reported $110 million earlier this year, with the group making the decision to replicate the ultra-successful Felons Brewing Co on the Northern Beaches. The brewery forms a key part of the group’s refresh of the wharf precinct, which will see Wharf Bar close its doors to make way for Felons.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Brisbane’s Howard Smith Wharves precinct is set to welcome a new addition this Thursday. Stan’s Lounge Bar is a spin-off brand of Louis Tikaram’s Stanley restaurant, which is owned by Artemus Group. The restaurant’s second level has been transformed to make way for Stan’s, which channels old-world Hong Kong across its interior fit-out and menu – think jewel tones, antique wall panels, and plush curtains.
IHG Hotels & Resorts (IHG) today proudly celebrates the 60th diamond anniversary of its entry into Japan – and reveals its commitment to further growth.
The automation advantage In recent years, independently owned “mom and pop” establishments have faced a dip in occupancy rates. Contrary to popular belief, this isn’t solely due to economic factors but rather a lack of automation, which has led to a decline in guest satisfaction.
When supply infrastructure falters due to climate change, chefs and restaurant owners need to get creative This story was produced in collaboration with Civil Eats. When Peter Platt was in Newport, Oregon in 2018, visiting Local Ocean Seafoods to bring them on as a supplier, he spoke with some of the fishermen docked outside the waterfront fish market and restaurant.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
Running a hotel is more complex and competitive than ever. Between operational demands, rising guest expectations, and the pressure to keep costs low, it’s hard to know where to focus. But there’s one area that can make a big difference quickly: technology. Whilst it can occasionally mean modernising core tech systems, often the biggest impact can be made with modern, easy-to-integrate tech that plugs into your existing PMS.
MCLEAN, Virginia—Although 2024 was dubbed the “Year of the Great Recharge,” where sleep retreats made headlines, mindful drinking rose in popularity and wellness-themed guestrooms took off. As the post-pandemic leisure travel boom normalizes, travelers surveyed in Hilton’s annual Trends Report are looking to pair their desire to relax and recharge with high-impact adventures and experiences to maximize their time and financial investment.
Peachtree Group has appointed Brent LeBlanc as EVP, business development. In this position, he will support the company’s efforts to grow and expand its vertically integrated investment platforms. LeBlanc’s responsibilities will include focusing on cross-marketing strategies, fostering business development and collaborating closely with the investment teams to drive innovation and capture new opportunities, according to the company.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
ATLANTA—Peachtree Group announced that Brent LeBlanc is now leading its business development efforts across its investment platforms. In his new role as executive vice president, business development, Brent will support Peachtree’s efforts to grow and expand its vertically integrated investment platforms. His responsibilities will include focusing on cross-marketing strategies, fostering business development, and collaborating with the investment teams to capture new opportunities.
Dina Ávila We adapted Sean Brock’s fried chicken recipe and streamlined everything but the flavor Occasionally I come across a recipe so over-the-top, I blurt out, “They have lost their damn minds.” And then, a beat later, I wonder if maybe there’s a reason the recipe is so convoluted. Perhaps the end dish is absolutely worth the myriad steps and arcane ingredients?
Crystal Investment Property LLC (CIP) , a member of Hotel Brokers International , brokered the sale of The Landing Hotel, Restaurant & Pub in Ketchikan, AK. CIP, a licensed Washington brokerage, represented the seller in the sale in cooperation with Mary Wanzer, a licensed Alaska broker. Joseph P. Kennedy, president, CIP, and his team worked closely with the buyer, seller and the parties’ other professionals to negotiate a mutually acceptable sale.
Lille Allen/Eater In ‘Love Me, Feed Me,’ the legendary cookbook editor made a compelling case that dogs deserved to be cooked for, too Once upon a time, sometime in the late 1940s, a young American named Judith Bailey decided to take a road trip from Paris to Provence with a group of friends and a poodle named Nikki. Somewhere outside the town of Vienne, they saw a billboard advertising a restaurant called La Pyramide.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
The Sheraton Grand Nashville Downtown, owned by Dreamscape Companies and Centerbridge Partners , has completed a multimillion-dollar comprehensive property renovation as part of Sheraton Hotels ’ worldwide transformation of its guest experience. Managed by Aimbridge Hospitality , the 494-room property offers new brand programming and service signatures, such as the recently launched Gatherings by Sheraton, weekly events to “help guests and locals feel inspired by the stories and cultures o
Lille Allen I said what I said Welcome to Yucking Your Yum , a new Eater series in which highly opinionated Eater staffers skewer popular and beloved foods, trends, and of-the-moment-obsessions, explaining why we simply don’t get the hype. Every September, everyone in my home city of Dallas is all atwitter because, as the temperatures (slightly) cool and football season begins, so does the State Fair of Texas.
As I have said in many of my earlier posts, Food and Beverage is special. And I mean that with all sincerity because it’s an integral part of our business especially with a full service offering. NB: This is an article from Hotel Financial Coach Subscribe to our weekly newsletter and stay up to date However, there are challenges that we need to overcome and one big one is how to report the profit and loss activity so that it is as meaningful as possible.
Seibu Prince Hotels & Resorts, a leading name in Japanese hospitality, today announced the appointment of Lee Richards as the new Chief Executive Officer of its hospitality arm outside Japan.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Dealing with guest conflict is one of the toughest challenges employees face in the service industry. If mishandled, an on-property complaint can escalate into a negative online review. NB: This is an article from Shiji Subscribe to our weekly newsletter and stay up to date These reviews can deter potential guests and damage your business’s reputation and revenue.
The historic Hotel Woolstore 1888 Sydney - Handwritten Collection has officially completed its transition in joining Accor’s global portfolio of boutique hotels within Handwritten Collection, following its purchase by the hotel’s new owners, Shakespeare Property Group.
Booking and staying in a hotel is not what it used to be. Remember the days when you’d look for the old school, neon “Vacancy/No Vacancy sign” to know if a room was available that night? NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Hotels that offered turndown service, a pool, and mini-bars weren’t so common.
Accor has revealed its Mercure brand has opened its 1,000th hotel having celebrated its 100th anniversary back in 2023. The 1,000-hotel milestone was achieved in 2024 with a spate of openings that included Mercure London Earls Court (UK), Mercure Chandigarh Tribune Chowk (India), Mercure Fukuoka Munakata Resort and Spa (Japan), Mercure Marival Emotions Resort (Mexico), Mercure Nantong Renmin Road (China), and Mercure Dubai Deira (UAE).
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