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Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.
The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition.
A local start-up company, Away Together, will be pitching their mobile application at the HFTP (Hospitality Financial and Technology Professionals) HITEC (Hospitality Industry Technology Exposition and Conference) in June of this year.
The comeback of the food court and the impact of small treats were among the trends uncovered in Yelp’s first-ever Fastest Growing Brands report , which ranks brands that are growing the fastest on and off of Yelp. The top five food businesses that saw increases in consumer interest are: CAVA: +54 percent Scooter’s Coffee: +51 percent LongHorn Steakhouse: +38 percent The Habit Burger Grill: +29 percent Wawa: +88 percent The list highlights Challenger brands, which are not market leaders but a
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
What is a credit card scam? A hotel credit card scam occurs when someone uses a stolen or fake credit card for fraudulent activities. Usually, the aim is to obtain credit card information or manipulate payment processes within the hotel's systems. With the increasing prevalence of eCommerce and digital payments , the risk of phishing scams, hacking, or credit card theft has grown.
Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, is pleased to announce the signing of a strategic partnership with The Cavaleros Group to manage a hotel in Johannesburg, South Africa. The signing represents the upcoming debut of Minor Hotels’ NH Collection brand on the African continent.
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Minor Hotels, an international hotel owner, operator and investor with more than 540 hotels in 56 countries in Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas, is pleased to announce the signing of a strategic partnership with The Cavaleros Group to manage a hotel in Johannesburg, South Africa. The signing represents the upcoming debut of Minor Hotels’ NH Collection brand on the African continent.
From menu engineering to reducing food waste, Entegra Procurement Services remains keenly focused on boosting the F&B bottom line for hoteliers, as well as enhancing guest satisfaction. The company weaves together comprehensive F&B solutions and trends in a number of areas through both a video interview with John Csuzkor, head of culinary, North America, at Entegra, as well the research-based whitepaper.
Queensland’s sun-soaked Gold Coast has long been a favourite for Australian holidaymakers, and now travellers have even more reason to visit, thanks to the launch of Kirra Point Holiday Apartments. Developed by KTQ Group, the creators of award-winning Elements of Byron, and opening on 12 April, as part of Kirra Point’s buzzy new lifestyle Precinct, the high-end rental apartments are set to usher in a new era of luxury accommodation for the coastal region.
IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Kimpton Lisbon, the first Kimpton Hotels & Restaurants property in the Portuguese capital. Set to open its doors in early 2025, the boutique luxury hotel marks the second Kimpton to come to Portugal, following the signing of Kimpton Algarve São Rafael Atlántico in late 2023.
The world of haute cuisine is witnessing a significant changing of the guard as Le Bristol Paris prepares to welcome Arnaud Faye as its Executive Chef.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
In today’s digitally connected society, understanding how to manage your hotel’s online reputation has transitioned from a luxury to a necessity. With the increasing influence of online reviews and social media on consumers’ decision-making, it is crucial for hoteliers to take a proactive stance on hotel reputation management. NB: This is an article from SkyTouch Subscribe to our weekly newsletter and stay up to date In this comprehensive guide, we’ll help you navigate through various techniques
InterContinental Maldives Maamunagau Resort is pleased to announce a week-long residency with Mauro Panebianco, an excellent chef known for his exquisite take on Italian cuisine. Set to take place between April 27th and May 4th, guests can look forward to an incredible culinary spectacle as the chef will be preparing various dishes for 3 nights at Lighthouse, an oceanfront culinary gem renowned for its brilliant Mediterranean culinary creations and scenic views.
In the ever-evolving landscape of digital marketing, one of the most significant shifts in recent years has been the deprecation of third-party cookies. As we move further into 2024, the impact of this change is becoming increasingly apparent. NB: This is an article from three&six , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date With Google Chrome taking steps to restrict third-party cookies by default, marketers are faced with the challenge of adapting the
Hyatt Hotels Corporation celebrates the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will uniquely combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
A data silo is a collection of data clustered away in one system, section, or department that other parts of the organization cannot access easily (for instance, if each department had their own excel spreadsheet and refused to share). NB: This is an article from WebRezPro Subscribe to our weekly newsletter and stay up to date Data silos present a problem for your property for multiple reasons.
Global hospitality leader, Accor, has joined forces with leading content studio, Beautiful Destinations, to launch a groundbreaking campaign that uses video content to inspire wanderlust and reinforce brand love. The project, titled ‘For ALL The Travellers In You’, leverages innovative storytelling and dynamic content creation to showcase Accor's leading brands and immersive destinations.
Marriott International, Inc., announced its plans to expand its portfolio in Poland with the expected addition of more than 10 properties in the next few years, including the debut of two brands - Le Méridien and Element Hotels by Westin - in the market. The anticipated openings will further enhance the company’s footprint in the country, where it currently has a portfolio of 24 properties and over 4,500 rooms across 12 brands and eight cities - Warsaw, Sopot, Krakow, Poznan, Katowice, Wroclaw,
Frasers Hospitality, a strategic business unit of Frasers Property Limited, has reinforced its stewardship in responsible tourism with the recent award of Building Research Establishment Environmental Assessment Method (BREEAM) In-Use (BIU) certifications. The certifications, aimed at providing a clear and credible route map to improving sustainability for existing buildings, were attained by its owned portfolio in Europe, contributing positively towards the ESG goals set by the group.
Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.
Aligned Hospitality Management, a leading third-party hotel management company, continues its impressive growth by adding The M Solvang to its esteemed portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market.
What is Airbnb advertising? Airbnb advertising primarily involves promoting individual accommodation listings and experiences hosted on the Airbnb platform to potential guests through various marketing channels. This can include both efforts by Airbnb itself to attract users to its platform, and individual hosts promoting their own Airbnb properties.
IHG Hotels & Resorts announces a strategic partnership with China UnionPay that offers a new level of digital convenience for travellers in Greater China. Through this partnership, holders of both domestically and internationally issued UnionPay credit cards can now complete pre-authorization without card presence for online reservations through IHG’s direct channels, such as the IHG APP and WeChat mini-program.
We're thrilled to share with you a must-listen (or watch) resource for anyone in the hospitality industry looking to elevate their inventory management game.
Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.
My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate guest experiences like never before - through the synergy of AI and the human touch.
Sunstone Hotel Investors Inc. has entered into a definitive agreement with an affiliate of Hyatt Hotels Corporation to acquire the fee-simple interest in the 630-room Hyatt Regency San Antonio Riverwalk. Sunstone is acquiring the hotel for a gross purchase price of $230 million. Hyatt will continue to manage the hotel under the Hyatt Regency brand and will contribute approximately $8 million of key money as part of the transaction, subject to the terms of the company’s management agreement
The Grand Hyatt Barcelona, through a local agreement, has chosen Wifirst for the deployment and management of a new WiFi infrastructure as part of the transformation of this Barcelona gem situated in the heart of Avenida Diagonal. The Grand Hyatt Barcelona now embodies a perfect fusion of refinement, elegance, but also technology avant-garde.
PHOENIX, Arizona—BWH Hotels introduced new eco-conscious brand partnerships while continuing to encourage individual properties to prioritize localized sustainability efforts in their respective markets. Coming into 2024, BWH Hotels announced it would be working with Tesla to install electric vehicle charging stations at properties throughout North America, with installation beginning this year, and plans to expand internationally.
Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.
Mews, the industry-leading hospitality cloud and winner of Best PMS at the HotelTechAwards 2024, has revealed the details for its annual hospitality tech forum, Mews Unfold.
They say trust is a delicate thing. It takes a long time to build trust. It’s easy to lose and hard to get back. Trust is built on consistent and ethical actions. Therefore, we must be intentional when creating AI models. It's crucial to ensure that trustworthiness is embedded [.
Three Waters Resort & Marina, a Tribute Portfolio Resort in the Florida Keys, will open its doors in Fall 2024. This new upscale resort will elevate the guest experience and become the crown jewel for the Islamorada Resort Collection, which also includes the beloved Amara Cay Resort and La Siesta Resort & Villas. Offering an energizing escape in the "Sport Fishing Capital of the World," Three Waters Resort & Marina spans 15 acres of oceanfront property and will feature 214 chic, island-inspired
Mitch Patel, president and CEO of Chattanooga, Tennessee-based Vision Hospitality Group, recently spoke with LODGING regarding his goals as AHLA vice chair, current challenges and positive aspects of the lodging landscape, and his outlook for the industry. What initially attracted you to the hospitality industry? My parents came to this great country with little in their pockets, trying to pursue the American Dream.
In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a
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