Thu.Jul 18, 2024

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Six potential guest expectations with direct bookings

eHotelier

State-of-the-art booking engines for hotels can equip your arsenal with the insights and foresight you need to ensure that your offerings are in line with the expectations of the potential guests.

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Preventing Burnout Culture: The Role of Effective Restaurant Managers

Modern Restaurant Management

Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. These organizations must address the burnout environment to maintain a healthy and productive workforce. Managers play a pivotal role in either fostering a positive service industry culture or contributing to burnout.

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Breathtaking views at the only rooftop pool in downtown San Miguel de Allende

eHotelier

San Miguel de Allende in Mexico is renowned for its breathtaking vistas, and at its cultural heart lies NUMU Boutique Hotel, which opened just last year and is home to the only rooftop pool in the downtown area.

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20 ways to enhance the contact-free hotel experience

MEWS

What is a contact-free hotel? A contact-free hotel uses technology to streamline the guest experience, reducing the need for face-to-face interactions. The goal is to provide a seamless and efficient stay, catering to the growing preference for self-service.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Amanda Adams, Fractional CFO, CPA

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Amanda Adams, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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WTTC announces powerhouse lineup for 24th global summit

eHotelier

The World Travel & Tourism Council (WTTC) has announced its latest round of high-profile speakers for its upcoming Global Summit, featuring top leaders from the world’s leading Travel & Tourism businesses.

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BYD lofts grows revenues by 15% with IDeaS G3 RMS

eHotelier

IDeaS, a SAS company and the world’s leading provider of hotel revenue management software and services, announced today that BYD Lofts Boutique Hotel & Serviced Apartments had grown its property revenues by 15% with IDeaS G3 Revenue Management System (RMS) after adopting the system to automate daily pricing activity and enhance its commercial strategies.

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Meet One of the Most Prolific People on Yelp

EATER

What inspires someone to write more than 1,200 Yelp reviews in a year? For Robert Siu, it’s a labor of love. People have extraordinarily strong opinions on just about everything, and since 2004, Yelp — the site that aggregates user-written reviews — has provided a platform to exercise our first amendment right to criticize, exalt, and qualify. Yelp’s court of public opinion tends to unite itself on uncontroversial issues: The 405 highway in LA has a paltry 1-star review on average (which is unde

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Thomas Romieu appointed Chief Digital and Information Systems Director at PONANT

eHotelier

PONANT, world leader in luxury exploration travel, announces appointment of Thomas Romieu as Chief Digital and Information Systems Director for the group as of June 10, 2024.

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The Ultimate Luxury Is Buttering Your Olive Oil

EATER

Bettina Makalintal Go ahead, serve your bread with butter and olive oil This post originally appeared in the July 17, 2024 edition of The Move , pro tips and advice from Eater’s dining experts, direct to your inbox. Subscribe now. Not long ago, the Eater team went for lunch at the sceney New York City restaurant Raf’s, where I encountered a dying breed: the bread basket.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Bill Stachler promoted SVP Revenue Management at Hotel Equities Group, LLC

eHotelier

Stachler's leadership has been instrumental in driving HE's success through innovative revenue management strategies. His keen understanding of recognizing.

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Rice Isn’t Just For Big Beer Anymore

EATER

Craft beer breweries once looked down on Budweiser and Coors for using rice in their beers. Today, craft rice lager is trending. Here's why.

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Princess set to open luxury resorts in Jamaica

eHotelier

We are excited to announce that two resorts will be opening on Sept. 15, 2024, from Princess Hotels & Resorts Group, becoming Jamacia’s newest luxury offerings.

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Drury Hotels Company Launches Meetings With More Program

Lodging Magazine

ST. LOUIS, Missouri—Drury Hotels Company, LLC announced the launch of its Meetings with More program. Tailored to small (fewer than 100 attendees) and mid-sized (100-200 attendees) groups, Meetings with More aims to offer value for events at Drury Hotels. According to The Meeting Planner Survey: 2024 State of the Meetings Industry report by Knowland and ConferenceDirect earlier this year, almost 50 percent of U.S. meetings had 100 attendees or less in 2023, demonstrating the industry’s […]

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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Sustainability on the frontline of online education

eHotelier

A new series of online training sessions for hospitality businesses, focusing on community engagement, energy and greenhouse gases, as well as food and water management, has been developed by Booking.com in collaboration with UN Tourism.

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Aperture Hotels reopens Hilton Garden Inn in Georgia

Hotel Business

Hotel management company Aperture Hotels , in partnership with Satori Collective , has reopened the 120-room Hilton Garden Inn Columbus in Columbus, GA. Following a multimillion-dollar renovation, the newly refreshed hotel now offers upgraded public spaces, guestrooms and meeting space, along with parking enhancements, including EV charging stations.

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Craddock Terry Hotel Shoemaker’s American Grille Relaunches Restaurant with New Executive Chef Ray Garrow

Hospitality Net

The Craddock Terry Hotel, an award winning boutique hotel located in the heart of Lynchburg, is thrilled to announce the relaunch of their signature restaurant, Shoemakers American Grille. This Sophisticated American Grille is launching its new dinner and drink menus. The culinary focus is on fresh and light cuisine, curated by the new Executive Chef Ray Garrow, pairing perfectly with the new cocktail menu.

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Ahead of the Curve: Duetto’s New Partnership and New Product

Lodging Magazine

Last month, GrowthCurve Capital acquired Duetto, a leading provider of revenue management software for the hospitality industry, from affiliates of Warburg Pincus and other shareholders. Partnering with the private equity firm enables Duetto to further accelerate its AI product development, support the launch of new business lines, and expand into new markets.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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Food Truck Innovation: Bridging Hospitality Traditions and Modernity

Hospitality Net

As a consultant in the restaurant and hospitality sector, I am seeing some dynamic changes – especially post-covid that are having a real impact on traditional dining. While customers are returning to restaurants, the notion of mobility in food service has many of my clients asking how they can add mobile operations and fleet-managed catering to their fixed locations.

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CoStar: U.S. Hotel Room Construction Reaches Highest Level Since February 2023

Lodging Magazine

WASHINGTON—The volume of U.S. hotel rooms under construction reached its highest level in 16 months, according to CoStar’s latest June 2024 data. U.S. Hotel PipelineJune 2024 Percentage change from June 2023In construction: 157,713 rooms (up 5.5 percent)Final Planning: 266,619 rooms (up 9.8 percent)Planning: 333,827 rooms (up 38.7 percent) “The number of rooms in construction has grown year over year for four consecutive months,” said Isaac Collazo, STR’s VP, analytics.

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Darden Restaurant Group Acquires Austin-Born Tex-Mex Chain Chuy’s

EATER

National restaurant company Darden Restaurants acquired Austin Tex-Mex chain restaurant Chuy’s in July 2024.

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Road to Hotel Profitability: Adopting Flow Through + Flex Metrics

Revenue Hub

When measuring hotel profitability, two key metrics stand out: flow through and flex. Flow through measures the percentage of additional profit from each extra dollar of revenue, while flex gauges the ability to save profit during revenue shortfalls. NB: This is an article from Hotstats Subscribe to our weekly newsletter and stay up to date These metrics provide crucial insights into financial performance, offering a comprehensive framework for operational analysis. “Understanding flow thr

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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My Life on the Road as a Competitive Eater of Giant Food

EATER

I've traveled thousands of miles to eat giant portions of food—but never for likes, clicks, or fame.

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2026 Opening for Wyndham Semporna Resort, Malaysia

Hospitality Net

Wyndham Hotels & Resorts, the world’s largest hotel franchising company with approximately 9,200 hotels in more than 95 countries, announced the signing of the new Wyndham Semporna Resort in partnership with Goldstone Holdings. The exciting new addition will feature 188 breathtaking villas overlooking beautiful eastern coast of Sabah, Malaysia and is expected to open in 2026.

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Be a Revenue Sleuth and Unmask Revenue Maximization Tactics

Revenue Hub

Rate shopping forms the bedrock of any revenue sleuth’s strategy. By continuously monitoring competitor rates, savvy revenue managers can dynamically adjust their prices to stay ahead. The goal is not just to match or undercut competitors but to strategically position your property in the market. NB: This is an article from Topline Revenue , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date Advanced rate shopping tools provide real-time data on competitor pricing,

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376-Key Marriott Long Beach Downtown Now Open

Hospitality Net

Sunstone Hotel Investors, Inc. and Marriott Hotels, the signature flag of Marriott Bonvoy’s 30 extraordinary hotel brands, today announced the opening of the new Marriott Long Beach Downtown - an urban waterfront destination situated on the city’s iconic promenade. Evoking Marriott Hotels’ rich and trusted legacy, the hotel invites guests to explore Long Beach’s vibrant and thriving convention and entertainment hub, which encompasses abundant walkable dining and shopping options and miles of san

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.