Mon.Sep 23, 2024

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Chef Greg Malouf passes away at 65

Hospitality Magazine

Australian culinary talent Greg Malouf passed away last week at his home in Dubai at the age of 65. Malouf was born to Lebanese parents in Melbourne and went on to become a Michelin-starred and hatted chef, best known for running some of Melbourne’s most popular restaurants including O’Connell’s in the 90s and later, Momo. He was a regular on the silver screen, appearing on programs such as Food Safari , MasterChef Australia , and penned a total of eight books championing Middl

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Casona Roma Norte, Boutique Hotel and Cultural Oasis, opens in Mexico City

eHotelier

Casona Roma Norte - the latest addition to Mexico’s distinguished Hamak Hotels collection, known for its dedication to a strong sense of place - is set to open its doors on October 1, 2024.

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NSW Government proposes changes to RSA training

Hospitality Magazine

The NSW government is looking into making sexual harassment and sexual violence prevention training for all bar staff at licensed venues compulsory. The proposed changes to the Responsible Service of Alcohol (RSA) training will be mandatory for anyone who sells, serves or supplies alcohol, in a push to make it clear that all hospitality staff have a role to play in eliminating sexual harassment and sexual violence in licensed premises.

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Vent, Reflect, and Revive

eHotelier

From Dylan Thomas, I quote: “Do not go gentle into that good night. Rage, rage against the dying of the light.” You my hotel friends are “the light”.

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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Li’l Darlin cocktail bar launches in Crows Nest

Hospitality Magazine

After operating for 12 years in Surry Hills, Li’l Darlin is today opening a new outpost in Crows Nest. “We wanted to expand to Crows Nest to bring that feel we have created in Surry Hills over the bridge for more people to enjoy,” says owner Peter Augoustis. The restaurant is located close to the new Sydney Metro, which motivated Augoustis’ decision to open in the area.

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Getting More Bang for Your Legal Buck

Modern Restaurant Management

Operating a successful restaurant, let alone a portfolio of restaurants, is one of the most challenging businesses in the market. A restaurant’s legal counsel can be a key advisor and ally in positioning the business for growth while helping minimize risk. But many owners are understandably intimidated by the unpredictability of the legal industry’s ubiquitous billable hour pricing model.

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Dusit international and Saigontourist Group sign MOU to boost tourism development in Thailand and Vietnam

eHotelier

Dusit International, one of Thailand’s leading hotel and property development companies, has signed a Memorandum of Understanding (MOU) with Saigontourist Group, one of Vietnam’s largest multi-service travel corporations, to drive tourism development in Thailand and Vietnam through strategic promotions, enhanced services, and the creation of innovative tourism products.

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Using Safety Incentive Programs to Improve Workplace Training

Modern Restaurant Management

In multiple industries, employee safety can be a chief concern that requires careful consideration by employers. This can especially be the case in food service industries where employees are often in loud, busy environments while moving in and out of kitchen areas with any number of hazards. The best way to mitigate the risks for employees and reduce workplace injuries is for businesses to establish comprehensive safety training programs.

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The guest data blueprint: Best practices to use data in your hotel

eHotelier

Guest data is more important than ever in hospitality today. For personalisation, efficient interactions, smooth operations… and pretty much for every area of your hospitality business.

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Grow Big, Pay Smart: How To Unlock Efficiency In Payroll Management

Speaker: Joe Sharpe and James Carlson

Running a small business is no small feat. Payroll management, in particular, can be one of the most time-consuming and complex parts of that equation. Yet, businesses that crack the code on streamlining these processes often discover not just savings, but new avenues for growth. Our expert speakers will share actionable insights and real-world examples of how businesses have reduced overhead and improved payroll efficiency.

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What’s Next After Farm-to-Table?

EATER

Just because food is grown locally doesn’t mean it’s climate-friendly. But for chefs looking to emphasize the latter, it still starts at the source. This story was produced in collaboration with Civil Eats. At the height of summer, chef Rob Rubba and his team at Oyster Oyster , a vegetable-first restaurant in Washington, D.C., are preparing for the dwindling of food in the coming winter.

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ibis launches new GLOBAL brand campaign, ‘go get it’

eHotelier

ibis, the world’s best known economy hotel brand, has launched its new global brand campaign, Go get it, placing people, guests and brands at the heart of the brand’s story.

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Hyatt Expands Luxury and Lifestyle Hotel Pipeline in the Americas

Lodging Magazine

CHICAGO—Hyatt Hotels Corporation continued the expansion of luxury and lifestyle hotels with a development pipeline of more than 20 recent and planned openings across the United States, Canada, Mexico, Latin America, and the Caribbean through 2025. This planned growth will expand Hyatt’s brand footprint in several new regional markets. Since 2017, Hyatt has doubled its number of luxury rooms, tripled its number of resort rooms, and quintupled its number of lifestyle rooms globally.

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Alexandra Valentin appointed Vice President of Talent and Culture at LionGrove

eHotelier

Prior to joining LionGrove, Valentin held several key positions, including Corporate Director of Culture Transformation at The Ritz-Carlton Leadership Center.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Raines to Introduce Lodging Market to York, South Carolina

Lodging Magazine

FLORENCE, South Carolina—Raines partnered with the City of York, South Carolina, to accelerate the economic expansion of York’s downtown. The agreed-upon economic development project will introduce a lodging market to the area. This will boost future economic growth and job creation and increase tourism in the region. “The City of York is excited about this substantial investment downtown, which aligns with the community’s continued progress, optimism, and opportunities,” said Dalton

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Anthony Tyler appointed General Manager at Mandarin Oriental, Bangkok

eHotelier

Mandarin Oriental Hotel Group has announced the appointment of Anthony Tyler as General Manager of Mandarin Oriental, Bangkok.

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OYO Parent Company to Acquire G6 Hospitality

Lodging Magazine

NEW DELHI and DALLAS—Oravel Stays, the parent company of the global travel technology company OYO, announced that it has agreed to acquire G6 Hospitality, the parent company of the Motel 6 and Studio 6 brands, from Blackstone Real Estate for $525 million, in an all-cash transaction. OYO has expanded its footprint in the United States since its launch in the region in 2019 and currently operates over 320 hotels across 35 states.

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Hotel Guest Expectations: What Are Modern Travelers Looking For?

Revenue Hub

In an era of personalized experiences, understanding what travelers seek in a hotel has never been more critical. Check key things that matter most for your guests, from pre-stay to post-stay. NB: This is an article from TrustYou Subscribe to our weekly newsletter and stay up to date Pre-Stay Preferences – Crafting the Ideal Journey Engaging Modern Travelers with Cutting-Edge Booking Experiences Booking travel has become quite complicated nowadays.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Choice Hotels Opens 17 MainStay Suites and Suburban Studios This Year

Lodging Magazine

NORTH BETHESDA, Maryland—Choice Hotels International, Inc. opened 17 MainStay Suites and Suburban Studios between January 1 and September 17, 2024. Breaking into the markets of Las Vegas, Nevada (with a second hotel opening later this month); Moreno Valley, California; and Orlando and Tampa, Florida; 16 of the 17 hotels opened across the two brands are conversions, with the average length of time between contract signing and doors opening around 120 days.

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The Three Most Critical Roles in a Hotel for Business Success

Revenue Hub

While all hotels have a General Manager (GM) and a Revenue Manager (RM) to oversee operations and profitability, few have a dedicated Guest Experience Manager. NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date The role is vital, but many hotels assume department heads will handle it. However, these departments often work in silos, each focusing on their specific tasks.

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Simone Biles Is Opening a Tex-Mex Restaurant in a Houston Airport

EATER

Simone Biles — the most decorated gymnast in the world, a self-professed "foodie," and now, a restaurateur?

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Newsletters Subscribe Technology Business Travel Can’t Be Decarbonized Overnight, but These Companies Are Proposing Solutions

Hospitality Net

Business travel spending is roaring back post-pandemic and with it travel-related pollution, even as global leaders in business and politics seek out new ways to cut back on greenhouse gas emissions.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

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Blueberry Syrup Is the Easiest Way to Make Breakfast Feel Fancy

EATER

Lille Allen Add it to waffles, matchas, cocktails, and more When I was growing up, IHOP was my favorite diner chain to visit. It had nothing to do with the fluffiness of the silver dollar pancakes or the height of the whipped cream spiral on a mug of hot chocolate. Instead, I loved IHOP for its syrup caddy. While other breakfast chains provide a singular sticky cup of pancake syrup, IHOP offers four different syrups to choose from: old-fashioned, butter pecan, strawberry, and my personal favorit

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Hyatt Grows Luxury and Lifestyle Brand Footprint Across the Americas Region

Hospitality Net

Hyatt Hotels Corporation (NYSE: H) continues the strategic expansion of luxury and lifestyle hotels with a significant development pipeline of more than 20 recent and planned openings across the U.S., Canada, Mexico, Latin America and the Caribbean through 2025. This planned growth will expand Hyatt’s brand footprint in several new regional markets, allowing Hyatt to care for guests and World of Hyatt members in more places and on more stay occasions.

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How This Japanese Company Produces Some of the Best Beef in the World

EATER

Toriyama Co. oversees the entire beef production process, from the birth of a calf to creation and shipping of meat For 20 years, the expert butchers at Toriyama Co. have been producing top-tier wagyu beef. Toriyama is one of the rare producers to oversee the entire beef production from beginning to end. “Our philosophy is to produce our own beef,” says Shota Odabashi, a master butcher at Toriyama.

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Top EMEA hotel email campaigns of 2024 (so far)

Hospitality Net

In 2024, the EMEA hotel market is embracing email as more than just a promotional tool—it’s become a platform for storytelling. Instead of simply offering discounts, top campaigns are sharing unique narratives, such as behind-the-scenes insights or cultural experiences, turning emails into immersive journeys. These stories create emotional connections, making the emails memorable and impactful.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.